Top Remote Jobs in Boston, MA

Lead product marketing for ServiceNow’s Service CRM portfolio. Own go-to-market activation, launch plans, sales enablement, competitive intelligence, messaging, positioning, content, and cross-functional programs. Build seller tools, deliver enablement, analyze market competition, translate product capabilities into customer-facing narratives, and partner with Sales, Product, Demand Generation, and Field Marketing to drive adoption, pipeline, win rates, and competitive success.

The Product Owner will represent data science platform users, shape product strategy and roadmaps, analyze usage metrics, prioritize backlogs, and translate stakeholder needs into platform capabilities. The role partners with data scientists, engineers, and architects to improve AI/ML development and model lifecycle experiences. Responsibilities include gathering feedback, evaluating technologies, defining user stories and acceptance criteria, supporting Agile ceremonies, and communicating priorities and outcomes.

Leads global risk assessment and financial controls, including audit remediation, external audit coordination, account reconciliations, attestation programs, and controls audits of external partners. Uses GenAI to streamline analysis and create repeatable workflows. Partners with underwriting, claims, compliance, finance, auditors, and international stakeholders while coaching team members and driving remediation of control gaps.

Lead the Service Platforms & Enablement portfolio, setting vision, strategy, investment priorities, and multi-year roadmaps for shared service platforms and APIs. Manage backlog prioritization, dependencies, modernization, customer identity, personalization, and portfolio KPIs. Lead and develop product owners, influence senior stakeholders, partner with technology and business leaders, and balance delivery risk, costs, and outcomes across customer service channels.

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Serve as the technical authority throughout enterprise software sales cycles. Lead discovery, solution design, tailored demonstrations, and proofs of concept for AI, automation, content management, and workflow solutions. Build integrations using APIs and scripting, advise on responsible AI adoption, address technical objections, document requirements, and support sales expansion. Collaborate with Sales, Services, Product, and Engineering while tracking pipeline influence, POC outcomes, and demo effectiveness.

Lead the development, optimization, governance, and measurement of Zscaler’s Customer Success service portfolio across Professional Services, Technical Success, and Support. The role evaluates service offerings, improves documentation and processes, establishes KPIs, audits portfolio effectiveness, collaborates cross-functionally, and recommends strategic enhancements to improve customer outcomes and adoption.

Provides second-line support for complex security and network issues, partnering with Engineering to troubleshoot, reproduce, and resolve customer problems. Documents incidents, manages enterprise escalations, analyzes packet captures and HAR traces, and provides product feedback. Develops training programs and mentors support engineers while advising on product and code improvements. Requires extensive web security, networking, and cloud knowledge, plus experience with SSL, SAML, HTTP, TCP/IP, VPNs, SD-WAN, and related technologies.

Prospect into target organizations through email, phone, networking, and other outreach methods. Research accounts, generate early-stage pipeline, qualify inbound and outbound leads, schedule appointments with decision-makers, and maintain accurate prospect and account data in the CRM. The role supports sales pipeline and revenue growth while leveraging AI tools and sales technologies to improve productivity.

Design, deploy, optimize, and scale production AI and agentic workloads on DigitalOcean’s cloud. Build inference benchmarks, automation tooling, deployment frameworks, operational playbooks, and reference architectures. Validate AI platform capabilities, optimize distributed inference and GPU performance, support customer migrations, and collaborate with product, research, infrastructure, GPU, model, and ecosystem partners. Enable technical teams and strategic customers while influencing platform roadmaps and accelerating production adoption.

Own Mirakl’s relationships with global systems integrators and consultancies, driving partner-sourced pipeline and revenue. Build SI and consulting go-to-market programs, including enablement, referrals, co-selling, joint marketing, and measurement frameworks. Collaborate closely with Sales, Marketing, and leadership to align partner strategy and execution. The role requires enterprise SaaS, e-commerce, or retail technology experience, named global partner relationships, and a proven record of measurable pipeline contribution.

Leads a team of 6–10 Solution Consultants supporting enterprise sales pursuits. Responsibilities include coaching, recruiting, performance management, technical sales strategy, proof-of-value execution, customer engagement, cross-functional collaboration, forecasting, QBRs, and revenue attainment. The role partners closely with Sales, Product, Engineering, Professional Services, Customer Success, and Marketing while driving team productivity and regional sales initiatives.

Drive new enterprise business across 1–3 major global accounts by generating pipeline, managing complex sales cycles, forecasting accurately, presenting solutions, negotiating agreements, and building relationships with IT, R&D, data science, and executive stakeholders. Collaborate with marketing, product, customer success, and strategic partners while maintaining Salesforce data and applying MEDDICC sales practices.

Identifies, researches, and qualifies sales prospects for Dynatrace’s APM software. The role conducts outbound prospecting, contacts senior IT decision-makers, educates prospects, supports marketing campaigns and events, tracks activities in Salesforce, attends forecast meetings, meets activity metrics, and provides lead-quality feedback to marketing.

Owns core product areas across the full lifecycle, from discovery and strategy through execution, launch, and iteration. Conducts customer research, workflow analysis, usability testing, competitive research, and data analysis. Partners closely with engineering and design to deliver scalable user experiences, defines success metrics and instrumentation, and supports launches through messaging and cross-functional readiness. The role also requires hands-on AI experience and operates in a high-ownership, low-structure B2B SaaS environment.