Top Remote Sales Operations Jobs in Boston, MA

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Partners with Public Sector sales leadership to improve revenue performance, forecasting, pipeline management, territory and capacity planning, sales processes, reporting, and operational rigor. Supports annual planning, QBRs, compensation tracking, performance insights, change management, and cross-functional initiatives involving Revenue Operations, Analytics, Systems, and Sales Enablement. Identifies workflow improvements and opportunities to apply AI and automation to increase sales productivity and forecast accuracy.

Leads global sales compensation strategy, commission plan design, implementation, optimization, and roadmap prioritization. Partners with senior leaders to align incentives with go-to-market strategy, sales productivity, and revenue growth. Analyzes plan effectiveness, identifies automation opportunities, coordinates cross-functional execution, and manages a high-performing compensation operations team.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Leads global partner programs and operations, including onboarding, enablement, governance, benchmarks, KPIs, and lifecycle processes. Coordinates with RevOps, Partner Marketing, Service Delivery, and Partner Managers to improve consistency, productivity, and scalability. Tracks performance against benchmarks and SLAs, identifies inefficiencies, and drives data-informed continuous improvement across global partner motions.

Partners with SMB sales and account management leadership to improve sales performance and operational effectiveness. Owns reporting cadences, forecasting, pipeline analysis, capacity planning, and business reviews. Develops strategic initiatives, improves sales processes, and leads cross-functional projects with Sales, Systems, Business Intelligence, Finance, and Marketing. Uses data analysis and AI tools to identify opportunities, inform leadership decisions, and drive measurable outcomes.

Own end-to-end sales operations workstreams supporting Enterprise Account Executives. Analyze sales data, build dashboards and KPIs, improve intake and pipeline processes, and recommend solutions that increase seller effectiveness, revenue, and profitability. Collaborate with Sales Operations, Deal Desk, Finance, Legal, Sales Strategy, and GTM Systems stakeholders. Use AI and automation to streamline workflows and present findings to senior leaders.

Provides entry-level operational support to the Sales Operations team, including quoting, order processing, product information requests, order tracking, customer inquiries, and administrative tasks. Collaborates with Sales Operations Advisors, supports onboarding documentation, learns internal systems and processes, and develops foundational knowledge of company products, services, and go-to-market strategies for progression into a Sales Operations Advisor role.

Supports daily sales operations through Salesforce and Ops Console user support, lead and account assignments, data integrity, reporting, dashboards, process documentation, and production issue triage. Identifies automation and efficiency improvements, assists with Salesforce configuration and sales tool rollouts, supports training and adoption, and executes projects to improve sales team effectiveness.

Leads the design and scaling of global partner programs, enablement journeys, and operating cadences. Builds partner frameworks spanning recruitment, onboarding, co-selling, incentives, specialization, and lifecycle management. Establishes planning, forecasting, pipeline inspection, attribution, dashboards, governance, and executive reporting. Drives alignment across Sales, Marketing, Product, Services, Finance, Legal, and Operations while supporting strategic partner engagements. Develops partner capabilities, accountability, and measurable contributions to pipeline, revenue, customer outcomes, and return on investment.

Lead the design and continuous improvement of the company’s sales operating model. Oversee forecasting, pipeline governance, territory and quota planning, compensation, CRM governance, seller productivity, and operational cadence. Partner with GTM Engineering and business leaders on sales technology strategy, automation, and AI adoption. Build and lead Sales Operations and Strategy & Planning teams while aligning Sales, Finance, HR, Marketing, Systems, and post-sales functions.

Lead commercial trade and analytics for a growing CPG pet-brand portfolio: deploy Confido TPM, govern trade spend, optimize promotional ROI, integrate customer trade data into financial planning, analyze customer/SKU profitability, maintain pricing/master lists, and provide sales-facing analytics and standardized reporting using consumption and shipment data.

Processes sales contracts and orders, manages advertising inventory, verifies contracting and payment standards, coordinates billing and revenue issue resolution, supports month-end close, and builds sales intelligence reports for forecasting and commercial analysis.

Lead growth operations and sales for a small remote startup: manage the sales pipeline end-to-end, develop new business and partnerships, maintain CRM and revenue forecasts, coordinate cross-functional execution, build processes and automations, improve onboarding and account management, and prioritize opportunities for revenue growth.

Leads sales operations analytics and strategic initiatives, including forecasting, pipeline and funnel analysis, KPI reporting, deal structuring, process improvement, and revenue predictability. Partners with sales leadership and cross-functional teams to improve sales execution, automation, dashboards, and operating cadences. Mentors junior analysts and drives alignment across marketing, sales, and customer success.

Analyze sales data, produce pipeline and performance reports, develop dashboards, monitor KPIs, support forecasting, maintain CRM data integrity, and provide insights to sales leadership. Collaborate with marketing, finance, and product teams on lead quality, revenue, commission reporting, and strategic sales planning.

Own Sales Operations for a scaling B2B healthcare company. Administer HubSpot Sales Hub, establish CRM governance, improve pipeline visibility, support forecasting, analyze sales data, optimize processes, coordinate RFPs and proposals, and implement AI-enabled automation. Partner with sales, marketing, client success, and finance to resolve operational issues, improve handoffs, and drive adoption. This remote individual contributor role may eventually build and lead a broader Sales Operations function.

Leads company-wide sales operations, performance analytics, leadership accountability, process standardization, CRM compliance, and operational improvement. The role monitors KPIs, identifies underperforming offices, develops corrective strategies, supports market expansion, and partners with executive leadership to improve sales productivity, profitability, consistency, and scalability across multiple locations.

Own sales and revenue operations from prospect diligence through contract execution, billing handoff, and renewals. Manage vendor questionnaires, proposals, RFPs, order forms, pricing approvals, contracts, redlines, and executed-contract records. Maintain HubSpot as the revenue system of record, including pipeline hygiene, workflows, quoting, and reporting. Coordinate sales support, scheduling, accounting handoffs, and collections questions while building scalable processes for a growing B2B software company.

Own sales operations for Solutions Engineering and Solutions Architect teams, including systems, reporting, KPI frameworks, capacity planning, routing, POC/POV tracking, data quality, forecasting, territories, and quotas. Partner with Business Systems and cross-functional teams to improve Salesforce, Gong, and Opine workflows, lead projects, document processes, and drive automation and adoption across the sales organization.

Manages sales and customer experience commission cycles, incentive compensation plans, discount approvals, reconciliations, disputes, reporting, and audit controls. Partners with Sales, Finance, HR, Accounting, and RevOps to ensure accurate payouts, billing alignment, data integrity, and compliance. Supports compensation systems, CRM and CPQ enhancements, dashboards, vendor tracking, and continuous process improvement.

Build and operate Skillsoft’s commercial operations function across pricing, deal desk, contract negotiation, RFP support, CPQ, approval workflows, and contract lifecycle systems. The role will redesign end-to-end commercial processes, develop analytics and policies, support implementation and pilots, own exception handling, and drive continuous improvement. It will also lead pricing, discount, conversion, and deal data evaluations while serving as a commercial process owner and subject-matter expert.