Top Remote Customer Success Jobs in Boston, MA

As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.

As a Customer Onboarding Specialist, you will support clients during software integration, manage onboarding projects, and drive customer satisfaction through collaboration and training.

The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.

As an Onboarding Consultant, you will manage the implementation of Toast Payroll for restaurant clients, ensuring high-quality onboarding and customer satisfaction while managing multiple accounts.

As an Onboarding Consultant, you will manage client onboarding for Toast Payroll, ensuring high-quality implementation and ongoing customer support, while training staff and maintaining operational efficiencies.

The BPO Supervisor oversees customer success operations, ensures KPIs are met, and collaborates with teams for continuous improvement in a BPO environment.

The Head of Customer Success will manage a team and critical relationships with veterinary pharmaceutical partners, focusing on strategy, performance optimization, and team development.

The Customer Support Associate provides account support via live chat and email, resolving issues, and ensuring customer satisfaction.

As a Member Experience Coordinator, you will support patients with inquiries about the platform, treatment offerings, and more, ensuring a seamless experience and troubleshooting issues as needed.

Lead the Customer Experience team to enhance user satisfaction, manage agent performance, and drive operational excellence through insights and process improvements.

Responsible for facilitating onboarding, developing educational resources, hosting enablement sessions, and collaborating with customers to enhance their use of the software.