Top Remote Customer Success Jobs in Boston, MA

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

The Senior Customer Success Manager at Toast will drive customer satisfaction, product adoption, and revenue growth through strong relationships and consultative engagement.

As a Customer Success Manager at Droxi, you'll onboard U.S. healthcare clients, ensuring they derive maximum value from our AI solution, troubleshoot issues, and translate client feedback into actionable insights.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Customer Success Architect serves as a strategic advisor, guiding customers in utilizing the GitLab DevSecOps platform to achieve their business goals and ensure satisfaction and retention.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Senior Strategic Customer Success Manager oversees strategic accounts, ensuring customer success through onboarding, relationship building, and collaboration with sales teams. Responsibilities include monitoring customer health and executing success plans.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.