Top Remote Customer Success Jobs in Boston, MA

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.

The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

Lead and coach a team of Customer Success Managers, focusing on health, retention, and growth of Mid-Market and International segments while collaborating with other departments to enhance customer outcomes.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The role involves managing internal knowledge, documenting processes, supporting communication, and curating customer-facing assets within the Customer Success Delivery organization.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.

The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.

The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.

Lead and strategize customer success initiatives for mid-size to sub-enterprise clients, scaling a high-performing team and optimizing HCM solutions.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

The Client Success Manager manages client relationships, ensuring campaign goals are met and driving account growth through effective communication and project management.

The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.

As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.