Top Remote Customer Success Jobs in Boston, MA

As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.

As a Technical Support Engineer II, you will assist customers with product issues, manage support tickets, and collaborate with development teams to enhance products.

As a Solution Consultant, support product sales by developing and providing product-specific solutions, leading discovery workshops, and answering customer inquiries while achieving sales goals.

The Technical Support Engineer will debug customer API issues, write technical documentation, and support customers throughout their journey to enhance healthcare technology.

The Medical Director oversees safety strategy for pharmaceutical products, leads safety teams, analyzes safety data, and interacts with regulatory authorities ensuring compliance and risk management.

The Senior Customer Success Operations Analyst will optimize reporting, drive operational improvements, and enhance customer retention strategies through data analysis and collaboration with leadership.

As a Customer Support Representative, you'll address customer queries via live chat, email, and Zoom, improve workflows, and maintain internal documentation.

As an Account Manager II, you'll manage a portfolio of ISO brokers, drive revenue growth, analyze performance data, and provide excellent customer service while collaborating with the underwriting team.

The Events Manager will design and execute strategic event programs to enhance brand visibility, drive customer engagement, and support sales goals, ensuring successful outcomes through project management and analytics.

The Account Manager will manage client campaigns, optimize performance, build relationships, and drive revenue growth through collaboration and strategic insights.