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Top Remote Customer Success Jobs in Boston, MA
Healthtech • Software
The Customer Program Manager oversees ChurnZero platform management, driving optimization, user adoption, and supporting strategic initiatives related to customer success.
Top Skills:
ChurnzeroCustomer Success PlatformProject Management Tools
Big Data • Cloud • Healthtech • Software • Big Data Analytics
Implement SiteVault for clinical research, manage long-term customer relationships, and ensure alignment with customer goals through engagement and support for renewals.
Top Skills:
CloudCtmsHubspotSaaSSitevault
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor at Rapid7, you'll manage customer relationships, provide product expertise, and advocate for customer needs with a focus on cybersecurity solutions.
Top Skills:
A+CcspCloud+GainsightNetwork+Sec+
Featured Jobs
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Manage customer account administration, lead implementation of AI-driven projects, and coordinate cross-functional initiatives to enhance support services.
Top Skills:
AICRMJIRAPythonSalesforceZendesk
Cloud • Greentech • Information Technology • Software • Energy
The Client Support Engineer provides technical support for the Ekotrope RATER product, assists clients with energy modeling, maintains knowledge base articles, and collaborates with the product team to improve customer experience.
Top Skills:
ExcelFreshdeskGoogle SuiteHubspotJIRAMs AccessMySQLSQL
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills:
Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
Fintech • Information Technology • Insurance • Software
Lead a team of 70+ in sales, service, and operations to enhance customer satisfaction and achieve business goals. Oversee strategic planning and continuous improvement initiatives.
Top Skills:
AutomationDigitization
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Fintech • Machine Learning • Payments • Software • Financial Services
As a Gen Ops Agent at Velocity Black, you will engage with clients to deliver exceptional service in luxury experiences while managing member requests and collaborating with various stakeholders.
Consumer Web • Digital Media • Edtech • Information Technology • Social Impact • Software
Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.
Top Skills:
Automation TechnologiesCrm TechnologyRest ApisRuby On RailsSQLZapierZendesk
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