Top Remote Customer Success Jobs in Boston, MA

As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.

The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

As a Senior Customer Success Manager, you'll ensure customer satisfaction, build relationships, provide product expertise, advocate for customer needs, and manage risks to meet their cybersecurity goals.

The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Director of Scaled Customer Success will lead customer success initiatives for mid-market and commercial segments, focusing on driving adoption and revenue retention through scalable strategies and team management.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.

The Senior Client Success Manager will manage client relationships, ensure campaign success, and support account growth in programmatic advertising.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.

The Enterprise Client Success Manager manages relationships with clients, drives product adoption, achieves desired outcomes, and identifies business opportunities.

As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive revenue growth, and collaborate across teams to improve customer success initiatives.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.