Top Remote Customer Success Jobs in Boston, MA
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The Senior Customer Success Manager builds strong client relationships, drives customer retention, and ensures the success of customers in adopting the platform. Responsibilities include managing accounts through their lifecycle, forecasting renewal risks, and advocating for customers' needs to promote growth and adoption of the platform's solutions.
The Client Relationship Executive will focus on promoting PwC's brand and services, developing communication programs, managing sales pursuits, and leveraging business development tools to enhance revenue growth.
As a Government Affairs Specialist, you will influence regulatory and legislative policies affecting sports betting and gaming. You will engage with state officials and stakeholders to support regulatory goals, analyze legislation, advocate for the company at hearings, and monitor industry regulatory changes.
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The Technical Account Manager (TAM) will serve as the primary technical lead for a portfolio of customers, providing proactive guidance and support while advocating for their needs within the company. Key responsibilities include building strong relationships with clients, addressing technical issues, promoting best practices, and ensuring customer success and satisfaction.
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client activities, ensuring customer satisfaction through data quality and effective support. They will handle product trainings, troubleshoot technical issues, maintain project timelines, and build long-term client relationships.
The Product Support Representative will provide technical support for Dropbox products, engage with customers through various communication channels, document issues, and provide recommendations. The role requires strong analytical thinking and communication skills to ensure customer satisfaction and effective support for product issues.
The Enterprise Customer Success Manager will maintain and develop relationships with strategic Corporate & Enterprise customers, ensuring successful project implementation, customer success, and growth of accounts through effective communication, managerial oversight, and value realization. The role requires the ability to work closely with C-level executives and a focus on maintaining high customer satisfaction.
As a Fulfillment Excellence Specialist, you will lead projects to enhance operations and customer experiences by implementing technology and streamlining workflows. You'll conduct cross-functional collaborations, identify process bottlenecks, and utilize analytical tools to derive insights from data. Responsibilities include managing tools like Jira and Zendesk, facilitating communication across teams, and supporting project documentation and reporting.
As a Call Center Servicing Specialist at Hometap, you will provide top-tier customer service to homeowners by responding to inquiries via calls and emails, creating and explaining settlement statements, and ensuring accurate record-keeping. This role emphasizes detail, multitasking, and adherence to company guidelines while fostering teamwork and effective communication.
As a Customer Experience Operations Lead, you'll enhance the digital customer journey, optimize operations, analyze customer data, streamline processes, support customer onboarding, and provide training to the Customer Success team. Your goal is to ensure clients achieve maximum value from the company's products and services while amplifying customer success stories.
Top remote Companies in Boston, MA Hiring Customer Success Roles
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