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Top Remote Customer Success Jobs in Boston, MA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager drives customer interactions, manages the Customer Impact Plan, oversees delivery, and enhances customer satisfaction through defined metrics and deliverables.
Top Skills:
AIAnalyticsSaaS
Big Data • Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.
Top Skills:
.NetDjangoFlaskIbm Db2JavaMs SqlOraclePrometheusPythonSaaSSnmp
Featured Jobs
HR Tech • Information Technology • Software
The Senior User Operations Specialist will resolve technical issues, provide customer support, assist with training, and enhance user operations efficiency.
Top Skills:
SaaSSalesforceSQLZapier
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Production Support Analyst triages and resolves customer issues, collaborates with cross-functional teams, and builds subject matter expertise in healthcare data and applications.
Top Skills:
Atlassian JiraAWSConfluenceJavaKubernetesNew RelicPostmanRedshiftSparkSQL
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
The Account Manager will drive customer adoption of the Veritone platform, oversee onboarding, provide training, maintain relationships, manage renewals, and identify upsell opportunities.
Top Skills:
Crm SoftwareMS OfficeSalesforce
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Fintech • Financial Services
As a Bilingual Client Retention Specialist, you will assist clients with financial hardship, focusing on retention through education, empathy, and customized solutions.
Top Skills:
Crm System
Fintech • Financial Services
As a Customer Service Representative, you will handle client interactions, providing support and solutions while maintaining high quality service standards in a remote call center environment.
Top Skills:
Crm SoftwareDesktop Computer
Fintech • Machine Learning • Payments • Software • Financial Services
Lead and optimize customer support services while ensuring system reliability and performance. Drive innovation and high-performing team mentorship.
Top Skills:
CloudData ManagementOperational EngineeringSaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager oversees client relationships, ensuring campaign goals are met, managing project timelines, and coordinating with internal teams for optimal results.
Top Skills:
ExcelPowerPoint
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client campaigns, ensuring performance goals are met and managing account growth through communication and project management.
Top Skills:
ExcelPowerPoint
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