Top Remote Customer Success Jobs in Boston, MA

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Client Success Operations Associate provides first-line support to hospitality and e-commerce customers, handling tickets, troubleshooting technical issues, and documenting findings. They communicate effectively with clients and escalate issues as needed, while maintaining high-quality responses and participating in training and documentation efforts.

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Customer Success Manager ensures customer retention by managing a portfolio of complex customers, guiding their digital learning initiatives, and driving expansion and renewal by aligning services with their goals.

The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

Senior Client Success Manager responsible for managing client relationships, ensuring exceptional support, and improving client experience through strategic communication and collaboration with internal teams.

As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.