Top Remote Customer Success Jobs in Boston, MA

As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.

As a Customer Onboarding Specialist, you will support clients during software integration, manage onboarding projects, and drive customer satisfaction through collaboration and training.

As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.

The Associate ERS Operator answers emergency calls, triages issues, completes incident reports, and supports continuous quality improvement efforts within the ERS team.

The Customer Success Manager advocates for customers, oversees their needs, ensures product usage, and promotes ServiceNow's capabilities to improve customer outcomes.

Responsible for ensuring successful delivery and performance of IDeaS' solutions for complex enterprise clients, managing escalations and driving adoption.

The Manager, Strategic Customer Success will lead a team to ensure high retention and upsell for major accounts, leveraging data and strong relationships.

As an Onboarding Consultant, you will manage the implementation of Toast Payroll for restaurant clients, ensuring high-quality onboarding and customer satisfaction while managing multiple accounts.

As an Onboarding Consultant, you will manage client onboarding for Toast Payroll, ensuring high-quality implementation and ongoing customer support, while training staff and maintaining operational efficiencies.

The BPO Supervisor oversees customer success operations, ensures KPIs are met, and collaborates with teams for continuous improvement in a BPO environment.

The Head of Customer Success will manage a team and critical relationships with veterinary pharmaceutical partners, focusing on strategy, performance optimization, and team development.