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Top Remote Customer Success Jobs in Boston, MA
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.
Top Skills:
Customer SuccessCustomer SupportEndpoint Protection Technologies
Productivity • Software • App development • Automation
The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.
Top Skills:
Customer SuccessSaaS
Artificial Intelligence • Healthtech • Software
As a Customer Success Manager at Droxi, you'll onboard U.S. healthcare clients, ensuring they derive maximum value from our AI solution, troubleshoot issues, and translate client feedback into actionable insights.
Top Skills:
AINlp
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills:
Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees digital advertising programs for political campaigns, manages multiple campaigns, and ensures performance goals are met. Responsibilities include campaign execution, client communications, and delivering analytical insights.
Top Skills:
Digital AdvertisingDspsExcelMS OfficePowerPointProgrammatic Advertising
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills:
ConfluenceGoogle SuiteJIRASalesforce
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages client relationships, oversees campaign executions, prepares analysis reports, and drives account growth in digital advertising.
Top Skills:
ExcelMS OfficePowerPoint
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client campaigns, ensure performance goals, lead meetings, and drive account growth in programmatic advertising.
Top Skills:
ExcelMS OfficePowerPointProgrammatic Advertising
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Healthtech • Software
Assist the Client Success Manager with administrative tasks, manage client communication, analyze data, and enhance the client experience through feedback and process improvement.
Top Skills:
ConfluenceGoogle SuiteJIRASalesforce
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills:
Google SuiteLookerMS Office
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you'll manage enterprise accounts, drive renewals, enhance customer relationships, ensure product adoption, and provide strategic insights to maximize value for the client.
Top Skills:
AICRMLarge Language Models (Llms)Salesforce
Insurance • Logistics • Software • Transportation • Business Intelligence
Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.
Top Skills:
APIsCloud-Based Collaboration ToolsData Analysis ToolsMs Office SuiteSaaS
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Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.
Top Skills:
Google SuiteMS OfficePosSalesforce CRMSlack
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills:
ExcelGongGoogle SheetsSalesforceTableau
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Representative at SambaSafety supports customers by answering inquiries, providing training, and ensuring exceptional service delivery. They document interactions in Salesforce and help customers maximize product value while advocating for their success.
Top Skills:
Salesforce
Artificial Intelligence • Machine Learning • Software
The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.
Top Skills:
AccessibilityAIAPIsAutomationLow-CodeMobilePerformanceWeb
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills:
CSSHTML
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills:
Cs ToolsGainsightHrisSaaSSalesforce
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills:
PrecisionlenderSalesforce
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills:
Banking OperationsBanking Software
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills:
Legal TechSaaS
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Top Companies in Boston, MA Hiring Remote Customer Success Roles
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