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Top Remote Customer Success Jobs in Boston, MA

Reposted 3 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
95K-140K Annually
Mid level
95K-140K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills: Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
47K-64K Annually
Junior
47K-64K Annually
Junior
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.
Top Skills: Customer SuccessIotSaaS
4 Days AgoSaved
Easy Apply
In-Office or Remote
Remote Boston, MA
Easy Apply
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Healthtech • Software
The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.
Top Skills: AmplitudeGainsightLookerOmniPlanhatVitaly
Reposted 9 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.
Top Skills: SaaS
Reposted 4 Hours AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted YesterdaySaved
Remote or Hybrid
Remote Boston, MA
156K-195K Annually
Senior level
156K-195K Annually
Senior level
Edtech • Information Technology • Software
The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.
Top Skills: LookerTableau
YesterdaySaved
Remote
Remote Boston, MA
104K-166K Annually
Senior level
104K-166K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Manager of Customer Success leads a team to maximize customer value, manage relationships, and drive growth in the Mid-Market segment.
Top Skills: Bi ToolsSalesforce
YesterdaySaved
Remote
Remote Boston, MA
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.
Top Skills: B2B SaasData And Automation Tools
Reposted YesterdaySaved
Remote
Remote Boston, MA
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
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3 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
186K-398K Annually
Senior level
186K-398K Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.
Top Skills: Ai-Powered Devsecops Platform
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted 5 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
62K-84K Annually
Mid level
62K-84K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
6 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
136K-175K Annually
Senior level
136K-175K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead a team of Enterprise Customer Success Managers, manage enterprise account portfolios, and drive client retention and expansion through relationship management and data analysis.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted 15 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
55K-60K Annually
Mid level
55K-60K Annually
Mid level
Fintech • Payments • Software
The Client Success Operations Associate provides first-line support to hospitality and e-commerce customers, handling tickets, troubleshooting technical issues, and documenting findings. They communicate effectively with clients and escalate issues as needed, while maintaining high-quality responses and participating in training and documentation efforts.
Top Skills: Browser Developer ToolsDatadogJIRAZendesk
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.
Reposted 6 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
60K-154K Annually
Senior level
60K-154K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.
Top Skills: AsanaJIRASalesforce
7 Days AgoSaved
Remote
Remote Boston, MA
82K-82K Annually
Mid level
82K-82K Annually
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will manage client accounts, ensure product adoption, mitigate churn risks, and collaborate across teams to enhance customer satisfaction and retention in payroll solutions.
Top Skills: ChilipiperGoogle SuiteMS OfficePos SoftwareSalesforce CRMSlack
7 Days AgoSaved
Remote
Remote Boston, MA
78K-138K Annually
Mid level
78K-138K Annually
Mid level
Marketing Tech • Software
The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.
Top Skills: Cs PlatformsSalesforceTableau
Reposted 7 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager at Adswerve will manage relationships with clients, driving engagement and maximizing retention while collaborating with internal teams and identifying growth opportunities.
Top Skills: Google AdsGoogle AnalyticsGCPSalesforceTrade Desk
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