Top Remote Customer Success Jobs in Boston, MA

Responsible for negotiating renewal contracts, managing customer relationships, and ensuring customer adoption of SaaS products while maintaining understanding of licensing models.

Lead strategic partnerships, drive transformational growth, engage with C-level executives, and mentor teams while overseeing client relationships and revenue delivery.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.

As a Customer Support Associate, you'll handle customer issues, triage support tickets, and collaborate across teams to enhance service quality in a fast-paced healthcare infrastructure environment.

The role involves educating healthcare providers about Tempus' oncology assays, facilitating communication with KOLs, and presenting at conferences while supporting commercial objectives.

The Senior Business Systems Analyst will enhance GTM technology, optimize workflows, and support automation initiatives across sales and operations while collaborating with stakeholders.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

As a Technical Account Manager, you will guide enterprise customers in integrating Monte Carlo's data solutions into their ecosystems, ensuring success and adoption through relationship management and technical guidance.

The Technical Support Engineer will troubleshoot complex issues, manage customer support tickets, and improve Rave's SaaS products, requiring strong technical abilities and communication skills.

The Account Manager will drive growth by managing high-value software license opportunities, nurturing relationships, and leading business development efforts with strategic commercial accounts.