Top Remote Customer Success Jobs in Boston, MA

As a Mental Health Provider, you will offer counseling, respond to crises, and utilize data-driven practices while following ethical standards.

As a Strategic Accounts Customer Success Manager, you'll ensure customer satisfaction, drive upsells, and collaborate with internal teams to support client needs and enhance product adoption.

The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.

The Vet Clinic Support Associate resolves complex support inquiries for veterinary practices, provides excellent user experience, and collaborates with teams to enhance platform functionality.

The Associate Customer Support Technician assists customers with software and hardware inquiries, providing effective problem resolution and customer service support through various communication channels.

Assist customers with questions and issues regarding software and hardware, providing efficient service through phone, chat, and email.

The Associate Business Consultant drives client enablement on Quantum Metric, providing tailored training and quantitative analysis for improving digital experiences.

Lead a team of customer service agents, enhance customer experience, manage escalations, and work cross-functionally to improve workflows at Coinbase.

As a Technical Support Engineer, you will diagnose and resolve customer issues, provide training, and document knowledge to enhance the user experience.

As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.

The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.