Top Remote Customer Success Jobs in Boston, MA

Deliver technical training on Altium's products, develop training content, and ensure customer understanding and engagement during sessions.

The Associate Support Engineer will assist customers with issues, collaborate with teams to enhance product features, and contribute to documentation and code fixes.

Support Engineer will manage customer inquiries, troubleshoot issues, advocate for customers, and collaborate with teams to enhance customer experience.

The Client Engagement Manager ensures a smooth onboarding experience for clients, provides ongoing support, and collaborates with internal teams to foster client relationships.

The Technical Account Manager (TAM) at MongoDB serves as a primary technical resource for key customers, fostering strong relationships while resolving complex technical challenges and driving positive outcomes with MongoDB’s products.

As a Senior Advocacy Coordinator, you'll enhance customer experiences in Small Business Banking through first call resolution and relationship building.

The Sr. Director of Digital Customer Success will lead strategic initiatives to enhance customer engagement and retention, working collaboratively across teams to optimize the customer journey and drive customer success.

As a Client Advisor, you'll engage with attorney-clients to facilitate expert witness selection, provide legal analysis, and manage client relationships and projects.

The Global Head of Support leads the customer support and tech writing teams to enhance user experience, drive customer retention, and oversee a culture of excellence within a global support team.

As a Senior Customer Support Specialist, you will provide first-line support, address technical inquiries, implement efficiencies, and enhance the customer experience.

The Director of Enterprise Customer Success will define strategy, lead a team, manage customer relationships, and enhance the customer journey ensuring high satisfaction and retention.