Top Remote Customer Success Jobs in Boston, MA

As a Client Success Operations Associate, you'll support hospitality and e-commerce customers, troubleshoot technical issues, manage tickets, and document processes. Weekend coverage is required, and you will also assist with SOP writing and customer training.

The role involves managing a team of Payroll Success Managers to enhance customer experience, drive value, and meet growth goals while collaborating across functions.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.

The District Manager will engage dealers to build relationships, promote GM software, conduct training, and drive sales growth in their assigned territory.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

As the Enterprise Customer Success Manager, you will drive strategic renewals, advocate for enterprise customers, and collaborate across teams to ensure customer success and product adoption.

As a Senior Solutions Architect at Postman, you will collaborate with publishers to implement technical solutions, optimize workflows, and drive API adoption while providing strategic guidance and support.

The Chat Support Associate resolves software and data inquiries for veterinary professionals, enhances user experience via live chats, and collaborates cross-functionally to support the platform.