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Top Remote Customer Success Jobs in Boston, MA

6 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
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85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 6 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
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90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager at Zeta Global manages client budgets, develops marketing strategies, and ensures customer satisfaction through exceptional service and communication.
Top Skills: Campaign ManagementDigital MarketingEmail MarketingMulti-Omnichannel MarketingPowerPoint
Reposted 6 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
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100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Reposted 6 Days AgoSaved
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Remote
Remote Boston, MA
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95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
Reposted 16 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.
Top Skills: SaaS
Reposted 7 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.
Top Skills: AccessibilityAIAPIsAutomationLow-CodeMobilePerformanceWeb
Reposted 7 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
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86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
Reposted 7 Days AgoSaved
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Remote
Remote Boston, MA
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68K-78K Annually
Junior
68K-78K Annually
Junior
Healthtech • Software
Assist the Client Success Manager with administrative tasks, manage client communication, analyze data, and enhance the client experience through feedback and process improvement.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
8 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
91K-140K Annually
Senior level
91K-140K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will build client relationships, assist with implementations, analyze needs, manage renewals, cross-sell features, and ensure adherence to policies.
Top Skills: Digital Banking SoftwareFinancial Technology
Reposted 8 Days AgoSaved
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Remote
Remote Boston, MA
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144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted 9 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
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85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
Reposted 9 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
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10 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
156K-195K Annually
Senior level
156K-195K Annually
Senior level
Edtech • Information Technology • Software
The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.
Top Skills: LookerTableau
Reposted 10 Days AgoSaved
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Remote
Remote Boston, MA
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 11 Days AgoSaved
Remote
Remote Boston, MA
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 11 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
22 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
55K-60K Annually
Mid level
55K-60K Annually
Mid level
Fintech • Payments • Software
The Client Success Operations Associate provides first-line support to hospitality and e-commerce customers, handling tickets, troubleshooting technical issues, and documenting findings. They communicate effectively with clients and escalate issues as needed, while maintaining high-quality responses and participating in training and documentation efforts.
Top Skills: Browser Developer ToolsDatadogJIRAZendesk
Reposted 12 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 9 Days AgoSaved
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Remote
Remote Boston, MA
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
Reposted 14 Days AgoSaved
Remote
Remote Boston, MA
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 14 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 14 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
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