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Top Remote Customer Success Jobs in Boston, MA
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.
Top Skills:
BlacklineGainsightSalesforce CRM
Productivity • Sales • Software
The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.
Top Skills:
B2B Saas
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills:
Salesforce,Saas,Ai Tools
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills:
Ai/AutomationGainsightSaaS
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, partner with customers to provide technical guidance, drive product adoption, and enhance their use of GitLab solutions in the APJ region.
Top Skills:
Agile PlanningCi/CdCloud TechnologiesDevsecopsGitlab
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills:
Google Merchant CenterGoogle ShoppingGoogle Suites
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.
Top Skills:
Gainsight
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills:
Crm SoftwareCustomer Success Strategies
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager manages client relationships, ensuring campaign goals are met and driving account growth through effective communication and project management.
Top Skills:
ExcelPowerPoint
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills:
AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Edtech • Information Technology • Software
The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.
Top Skills:
LookerTableau
New
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Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
Insurance • Logistics • Software • Transportation • Business Intelligence
As a Customer Success Representative, you will support customers by answering queries, providing training, and optimizing their experience with our products. You will document interactions in Salesforce, serve as an advocate, and promote the adoption of features and tools.
Top Skills:
Salesforce
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills:
ChurnzeroCrm ToolsSalesforce
AdTech • Digital Media • Marketing Tech • Professional Services • SEO
The Client Success Director manages top global client relationships, aligns strategy with client goals, and leads multi-million dollar accounts, ensuring revenue retention and effective marketing outcomes.
Top Skills:
Digital Communication ToolsSearch Engine Optimization
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills:
CRM
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills:
ExcelPowerPoint
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Software
Assist the Renewals team with customer renewal tracking, support communications, analyze data for trends, and provide project support.
Top Skills:
Customer SuccessData AnalysisSaaS
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills:
C#C++Python
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills:
IotSaaS
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Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills:
ExcelLookerSalesforceSheetsTableau
Top Companies in Boston, MA Hiring Remote Customer Success Roles
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