Top Remote Customer Success Jobs in Boston, MA

As a Customer Support Engineer, you will resolve customer inquiries related to Starburst products, manage escalations, and maintain customer satisfaction in a dynamic environment.

The Customer Engagement Manager will enhance client value by leveraging healthcare analytics, driving adoption, and aligning solutions with customer objectives through onboarding and integration support.

The Intelligence Analyst will support cyber threat customers with the Falcon Intel Recon module, enhancing customer satisfaction and success while managing relationships and providing subject matter expertise.

As the Director of Alliances, you'll build a partner program targeting ultra/high-net-worth individuals, manage key partnerships, and drive sales revenue through collaboration and strategic planning.

As a Customer Experience Trainer, you will design and deliver training programs for Customer Success Specialists and Sales teams, fostering skills and motivation. You will collaborate cross-functionally and innovate training strategies based on feedback and metrics.

The RFP Specialist will manage the RFx process, craft responses, ensure compliance, collaborate with teams, and utilize AI tools to improve content quality and win rates.

As a Senior Business Consultant, you will empower enterprise clients to maximize the Quantum Metric platform, driving customer activation and ensuring measurable business value through tailored training and insights. Responsibilities include managing key accounts, delivering expert-level training, providing data analysis, and mentoring peers while building strong client relationships to achieve digital goals.

Responsible for launching new healthcare products, managing business relationships, and engaging customers through strategic sales and marketing efforts while utilizing digital tools and analytics to drive product demand and growth.

The Social Forums Manager will develop Reddit strategies, create and manage content, engage communities, monitor brand reputation, analyze performance, and collaborate cross-functionally to enhance brand visibility.

The Pet Claims Coordinator reviews medical records and invoices to evaluate and settle pet health insurance claims, requiring communication with various parties for documentation and claim status updates.