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Top Remote Customer Success Jobs in Boston, MA
Healthtech • Insurance
The Director, Client Success leads Client Success Managers in driving client engagement and retention, establishing proactive strategies for account growth, and collaborating with internal teams to enhance service and operations.
Top Skills:
Client EngagementCustomer ServiceHealth InsuranceMarketing
Agency • Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
The Senior Director, Client Service will manage strategic client relationships focused on business growth and digital transformations, requiring travel and collaboration to enhance customer experiences.
eCommerce • Food • Software
The Bilingual Customer Experience Rx Specialist supports pharmacy delivery inquiries, providing exceptional service and enhancing customer satisfaction with Instacart Health initiatives and Rx services.
Top Skills:
GeneysSalesforce
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Account Manager, you will maintain customer relationships, provide technical support, and align solutions with customer needs while ensuring success during critical events.
Top Skills:
Power BIPythonSalesforceSQLTableauZendesk
Healthtech • Software
The Clinical Success Manager leads client engagement and solution execution for value-based and inpatient care, ensuring operational performance meets client needs and drives improvement in outcomes.
Top Skills:
Health Tech
Artificial Intelligence • Greentech • Healthtech • Social Impact • Software • Biotech • Pharmaceutical
The Customer Success Manager guides clinical research sites, ensuring their satisfaction and retention by managing the client lifecycle and collaborating with teams to enhance product value.
Top Skills:
Hubspot
Cloud • eCommerce • Security • Software • Cybersecurity
Responsible for facilitating onboarding, developing educational resources, hosting enablement sessions, and collaborating with customers to enhance their use of the software.
Top Skills:
Google SuiteHubspot
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The role involves leading customer success strategy and operations, using data analytics, managing complex projects, and engaging with stakeholders effectively.
Top Skills:
AsanaBi ToolsExcelGainsightJIRALookerMonday.ComProject Management ToolsSalesforceSmartsheetSQLTableauTotango
eCommerce • Healthtech • Kids + Family • Retail • Social Media
As Sr. Director of Customer Support, you will lead and optimize customer support operations, integrating data analysis and AI to enhance user experiences and business outcomes.
Top Skills:
AIAutomationData Analytics
Fintech • Machine Learning • Payments • Software • Financial Services
As a Gen Ops Agent at Velocity Black, you will engage with clients to deliver exceptional service in luxury experiences while managing member requests and collaborating with various stakeholders.
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