Top Remote Customer Success Jobs in Boston, MA

BlueConic is inviting applicants to join their talent pool for various roles in the martech and B2B SaaS space. While specific positions are not listed, they encourage candidates with a passion for marketing technology to apply. The company highlights their commitment to flexibility, inclusive culture, and career advancement opportunities.

The Senior Manager of Customer Success Architects is responsible for leading a team to deliver exceptional service and support to clients. This role involves mentoring team members, driving customer success initiatives, developing strategies for account management, and collaborating across teams to ensure client satisfaction and retention.

The Enterprise Customer Success Manager at Overjet will manage enterprise accounts, focusing on building relationships with dental office leaders, executing customer success strategies, and enhancing account processes. The role includes regular account reviews, upselling new software modules, and driving customer satisfaction to minimize churn and expand accounts.

The Clinical Workflow Specialist serves as a liaison between clinical and IT teams, providing consultative advice, optimizing clinical workflows, and ensuring compliance with healthcare regulations. Responsibilities include developing training programs, maintaining relationships with healthcare teams, and supporting various departments in daily operations, all while working both remotely and on-site at healthcare organizations.

The Renewals Representative at Wasabi is responsible for account development, retention, and expansion. Duties include leading customer review calls, building renewal quotes, processing orders, collaborating with sales teams, meeting sales quotas, and assessing customer risk. The role requires creative customer engagement and strong communication skills.

In the Senior Contract Specialist role, you will manage the contract lifecycle, ensure compliance with regulatory requirements, support legal intake requests, track performance metrics for the Legal and Compliance teams, and maintain compliance documentation. You will collaborate with various departments and facilitate compliance audits while reporting to Senior Counsel.

As the Director of Commercial Customer Success, you will develop and drive customer success strategies focused on renewal and value realization. You'll coach teams, foster relationships with customers, meet retention goals, and collaborate with sales leadership to enhance customer success operations. This role requires strategic foresight to evolve initiatives and maintain customer health.