Top Remote Customer Success Jobs in Boston, MA

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As a Concierge in the Customer Success Team, you'll enhance customer experience, resolve issues, and promote product usage among high-value clients at Coinbase.

As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.

The Customer Success Manager manages relationships with large healthcare clients, focusing on ensuring satisfaction and retention through strategic planning and collaboration with internal teams.

The Manager of Customer Success will lead the AMER CSM team, develop processes and playbooks, and ensure customer satisfaction and success for scalable growth.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

The Strategic Customer Success Manager will build long-term partnerships with clients in Transportation & Logistics, ensure value realization, drive retention, and influence customer practices using data insights.

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

The Customer Success Manager will oversee customer engagement and retention, acting as a trusted advisor, promoting Guidewire solutions, and driving the growth of customer relationships in the P&C insurance sector.

The Customer Success Operations Manager drives operational excellence by optimizing processes, coordinating initiatives, and managing data-driven systems to enhance client experiences and efficiencies.

Manage customer success and product management activities. Ensure customer onboarding, provide technical support, and identify product improvements based on feedback.

The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.

The Growth Customer Success Manager at Anaconda drives customer retention and satisfaction by scaling success programs, identifying upsell opportunities, and collaborating with marketing and product teams to enhance customer experience and platform adoption.

The Customer Success Manager will manage relationships with Enterprise customers, advising on marketing strategy and maintaining client success through tailored plans and collaboration with internal teams.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.