Top Remote Customer Success Jobs in Boston, MA

As a Customer Success Manager, you will ensure customer satisfaction and retention by building relationships, delivering support, and advocating for customer needs. Duties include coaching customers, coordinating internal teams, and driving performance improvements.

The Customer Success Senior Manager is responsible for ensuring customer satisfaction and growth, optimizing their experience with athena's services, and advocating for customers across the organization. Key responsibilities include building relationships, coordinating internal resources, and driving resolutions to ensure optimal performance on the athena platform.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

As a Customer Success Manager, you will manage the customer journey for enterprise clients, ensuring high satisfaction, engagement, and retention through strategic partnerships and collaboration with internal teams.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Customer Success Manager will build relationships with customers, ensure solution adoption, drive retention, and collaborate with teams to address needs.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Customer Success Manager will engage with US-based airport clients, ensuring satisfaction and product adoption while addressing inquiries and managing billing processes, including travel for client engagements.

The Senior Customer Success Engineer supports product adoption and resolves complex security challenges, building lasting customer relationships and driving success with Veracode solutions.

As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.

The Senior Customer Success Manager at ClickUp fosters strong customer relationships, enhances user adoption, and drives value through onboarding, AI enablement, and continuous engagement efforts.

The Director of Client Success will lead a team of Client Success Managers to drive client satisfaction, retention, and revenue growth through strategic oversight and collaboration.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.

The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.

Develop trusted relationships with client champions, provide assistance and best practices for the Intradiem platform, and drive customer retention and growth through effective account management and metrics reporting.

Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.

The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.

The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

The Customer Success Specialist will support Cala Health users by providing training, ensuring product value, and fostering relationships with patients and clinicians.