Top Remote Customer Success Jobs in Boston, MA

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Senior Customer Success Manager develops relationships with key accounts, ensuring success through upsells and renewals, while leading strategic client interactions and optimizing performance.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

As a Senior Customer Success Associate, you will manage SMB customer interactions, monitor health scores, resolve inquiries, and drive renewals with a focus on efficiency and technology.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.

The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.

The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.

As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.

The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.

As a Customer Success Manager, you will manage mid-market customer relationships, focusing on retention, value realization, and growth through proactive engagement and data-driven strategies.