Top Remote Customer Success Jobs in Boston, MA

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.

The Manager of Customer Success will lead the AMER CSM team, develop processes and playbooks, and ensure customer satisfaction and success for scalable growth.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Director of Customer Success at Resource Innovations will lead the Customer Success function, focusing on account planning, customer health metrics, and operational excellence, while managing cross-functional teams to enhance client relationships and ensure value realization from services.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Customer Success Manager will manage a portfolio of commercial customers, enhancing their experience and ensuring retention and growth through strategic planning and execution.

The Customer Success Manager manages post-deployment success for enterprise healthcare customers, driving adoption and ROI while ensuring customer satisfaction and relationship building.

The Customer Success Manager ensures customers achieve desired outcomes with OSV services, driving adoption and satisfaction while managing relationships and retention.

As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.

The Consultant, Customer Success will drive implementation and adoption of People.ai solutions, engaging with clients to ensure successful outcomes and build lasting relationships across teams.

The Senior Client Success Manager oversees large client portfolios, driving retention, upsell opportunities, and ensuring client satisfaction through strategic partnerships and business insights.

The Customer Success Manager oversees client onboarding, monitors usage, mitigates risks, and collaborates with teams to enhance customer satisfaction with Litera's legal technology solutions.

As a Customer Success Manager at Litera, you will drive customer onboarding, collaborate with teams, and ensure client satisfaction in the legal tech space.

As a Customer Success Manager, you'll manage customer onboarding, provide ongoing support, and collaborate with various teams. Your role involves understanding customer needs, helping them achieve messaging goals, and ensuring successful contract renewals.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.

The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.

The Strategic Customer Success Engineer will provide technical support and guidance, ensure product adoption, and foster relationships with enterprise clients.

Lead and manage a Customer Success team, coach CSMs, oversee renewals and expansions, manage escalations, and ensure process adoption.