Top Remote Customer Success Jobs in Boston, MA

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.

The Senior Customer Success Manager leads customer engagement initiatives, enhances user adoption, manages account profiles, and collaborates with teams to optimize client interactions and product usage.

Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.

The Customer Success Partner will manage relationships with enterprise dental practice partners, ensuring satisfaction and product adoption while addressing issues and identifying growth opportunities.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.

The Customer Success Manager supports customers throughout their journey, fostering relationships, managing account health, and ensuring optimal usability of solutions to drive retention and growth.

Support complex technical issue resolution for customers, liaise between product owners and development teams, and improve commercial technologies.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

The Senior Customer Success Manager will manage the complete lifecycle of enterprise accounts, ensuring customer success through onboarding, adoption, and strategic consulting. Responsibilities include driving ROI, fostering advocacy, collaborating cross-functionally, and managing a multimillion-dollar portfolio.

The Customer Success Manager manages relationships with large healthcare clients, focusing on ensuring satisfaction and retention through strategic planning and collaboration with internal teams.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.