Top Remote Customer Success Jobs in Boston, MA

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.

The Enterprise Customer Success Manager ensures customer adoption of CyberArk products, drives business value, conducts reviews, and builds trusted relationships with clients.

The Customer Success Manager will drive customer adoption and satisfaction, develop success plans, engage with executives, and advocate for customer needs while monitoring health scores and optimizing solutions.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.

As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.

The Customer Success Director will lead a team to enhance customer experiences and outcomes, drive customer retention and growth, and manage key projects within the Group service tier.

As a Customer Success Manager, you will ensure customer satisfaction and retention by building relationships, delivering support, and advocating for customer needs. Duties include coaching customers, coordinating internal teams, and driving performance improvements.

The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.

The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

The Technical Customer Success Manager will be the main contact for customers, providing technical guidance, nurturing relationships, and driving product adoption while ensuring customer retention and revenue growth.

The Senior Customer Success Manager oversees customer engagement, retention, and satisfaction by guiding clients in using 1Password effectively and fostering strong relationships with stakeholders.

The Growth Customer Success Manager at Anaconda drives customer retention and satisfaction by scaling success programs, identifying upsell opportunities, and collaborating with marketing and product teams to enhance customer experience and platform adoption.

As a Growth Customer Success Manager at Anaconda, you will drive customer retention and satisfaction by scaling success programs, analyzing usage patterns, and educating users on product features while collaborating across functions.

The Customer Success Manager will manage relationships with Enterprise customers, advising on marketing strategy and maintaining client success through tailored plans and collaboration with internal teams.

The Director of Client Success will manage enterprise client relationships, drive retention and satisfaction, and ensure delivery excellence while collaborating with cross-functional teams to optimize customer engagement and success initiatives.

The Customer Success Manager at ASAPP will manage enterprise accounts, ensuring clients realize value from AI solutions, drive adoption, and maintain relationships.

The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.

Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.

The Customer Success Engineer role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues, maintaining records, and supporting customer success initiatives.