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Top Remote Customer Success Jobs in Boston, MA

Reposted 24 Days AgoSaved
In-Office or Remote
Remote Boston, MA
180K-210K Annually
Senior level
180K-210K Annually
Senior level
Healthtech
Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.
Top Skills: Fast ApiGCPGoPythonReactReact NativeTypescript
16 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
16 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
18 Days AgoSaved
Remote
Remote Boston, MA
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
18 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
173K-195K Annually
Expert/Leader
173K-195K Annually
Expert/Leader
Edtech • Information Technology • Software
The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.
Top Skills: Csm Capacity PlanningCustomer Success ProcessesSaaSSales Processes
Reposted 18 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
2 Days AgoSaved
In-Office or Remote
Remote Boston, MA
101K-148K Annually
Senior level
101K-148K Annually
Senior level
Security • Software
The Enterprise Customer Success Manager ensures customer adoption of CyberArk products, drives business value, conducts reviews, and builds trusted relationships with clients.
Top Skills: Active DirectoryAWSAzureCyberarkGCPLdap
2 Days AgoSaved
In-Office or Remote
Remote Boston, MA
82K-132K Annually
Mid level
82K-132K Annually
Mid level
Security • Software
The Customer Success Manager will drive customer adoption and satisfaction, develop success plans, engage with executives, and advocate for customer needs while monitoring health scores and optimizing solutions.
Top Skills: Active DirectoryAzure AdCybersecurityGainsightIdentity SecurityLdapNetworkingSaaS
Reposted 20 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted 22 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 22 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 23 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
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24 Days AgoSaved
Remote
Remote Boston, MA
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills: Customer Success PlatformsGainsightPlanhatSalesforce
24 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 24 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
Internship
Internship
Information Technology • Security • Software • Cybersecurity
As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.
9 Days AgoSaved
In-Office or Remote
Remote Boston, MA
144K-244K Annually
Senior level
144K-244K Annually
Senior level
Healthtech • Information Technology • Telehealth
The Customer Success Director will lead a team to enhance customer experiences and outcomes, drive customer retention and growth, and manage key projects within the Group service tier.
Top Skills: Athenahealth PlatformEmrHealthcare Revenue Cycle
Reposted 9 Days AgoSaved
In-Office or Remote
Remote Boston, MA
Senior level
Senior level
Healthtech • Information Technology • Telehealth
As a Customer Success Manager, you will ensure customer satisfaction and retention by building relationships, delivering support, and advocating for customer needs. Duties include coaching customers, coordinating internal teams, and driving performance improvements.
Reposted 2 Days AgoSaved
In-Office or Remote
Remote Boston, MA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
An Hour AgoSaved
Remote
Remote Boston, MA
Junior
Junior
Marketing Tech • Retail • Sales • Analytics
The Founding Customer Success Manager will lead onboarding, create resources, engage clients, and drive customer success at SalesJack.
Top Skills: B2B SaasCRM
Reposted An Hour AgoSaved
In-Office or Remote
Remote Boston, MA
Mid level
Mid level
Artificial Intelligence • Software • Automation
As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.
Top Skills: N8NSaaSWorkflow Automation
Reposted 11 Hours AgoSaved
Remote
Remote Boston, MA
Mid level
Mid level
AdTech
The Client Success Executive at SBI focuses on client satisfaction and retention, supporting account expansion and ensuring clients effectively utilize SBI's subscription services, including AI-enabled advisory offerings.
Top Skills: Salesforce
Reposted 12 Hours AgoSaved
Remote
Remote Boston, MA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Software
Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.
Top Skills: AIChrome RiverNetSuiteOracleSap Concur
Reposted 12 Hours AgoSaved
Remote
Remote Boston, MA
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Senior Manager for Tribal Accounts oversees client accounts, ensuring culturally respectful health solutions and driving engagement, retention, and growth through trusted relationships and customized strategies.
Reposted 12 Hours AgoSaved
In-Office or Remote
Remote Boston, MA
Mid level
Mid level
Artificial Intelligence • Healthtech
Lead the deployment and adoption of Hippocratic AI's technology in health systems, ensuring implementation aligns with healthcare needs and stakeholder environments.
Top Skills: AILarge Language ModelsNlp
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