Top Remote Customer Success Jobs in Boston, MA

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.

The Enterprise Customer Success Manager ensures customer adoption of CyberArk products, drives business value, conducts reviews, and builds trusted relationships with clients.

The Customer Success Manager will drive customer adoption and satisfaction, develop success plans, engage with executives, and advocate for customer needs while monitoring health scores and optimizing solutions.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.

As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.

The Customer Success Director will lead a team to enhance customer experiences and outcomes, drive customer retention and growth, and manage key projects within the Group service tier.

As a Customer Success Manager, you will ensure customer satisfaction and retention by building relationships, delivering support, and advocating for customer needs. Duties include coaching customers, coordinating internal teams, and driving performance improvements.

The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.

The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.

The Customer Success Associate will manage customer onboarding, educate clients on Wisetack's benefits, and gather feedback for product improvements.

The Customer Success Manager is responsible for retaining and expanding customer relationships, facilitating strategic partnership interactions, and managing renewal processes for 40+ accounts.

The Customer Success Manager will cultivate relationships with clients, ensuring they derive maximum value from Vectra's AI-driven cybersecurity solutions while driving customer satisfaction and expansion opportunities.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

As a Client Success Manager, you will manage strategic client relationships, ensure client satisfaction, drive expansion and renewals, and collaborate across teams to enhance customer experience.

In this role, you will guide strategic customers in optimizing their workflows on our platform, focusing on retention and expansion of revenue. Responsibilities include developing tailored strategic plans, conducting client outreach, and collaborating with other teams to drive customer goals and success.

The Scale Customer Success Manager will enhance customer experiences, drive adoption, manage lifecycle metrics, and support scalable strategies for customer success using analytics and proactive solutions.

The Customer Success Manager will develop relationships with valuable customers, educate them on software and payment solutions, drive adoption, and identify sales opportunities.

As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.

The Customer Success Manager will develop relationships with partner practices to drive retention and growth of transaction volume while leveraging data and technology to optimize engagement and outcomes.

The Head of Customer Success and Implementation will lead a team to maximize client satisfaction, drive revenue, and ensure effective onboarding. Responsibilities include overseeing client performance, managing account growth, and developing strategies for retention and upselling.