Top Remote Customer Success Jobs in Boston, MA

Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.

As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.

As a Customer Success Manager, you'll build client relationships, provide GRC expertise, and drive customer adoption and retention, specifically in mid-market and large enterprises.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Customer Success Director leads a team to enhance customer experiences, manage a business book, and drive key metrics in healthcare services.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.

As a Customer Success Director, you will lead customer relationships, ensuring value from Salesforce's services, and manage escalations. You'll leverage deep technical knowledge and consultative skills to facilitate customer success and drive metrics across enterprise-level clients.

The Senior Customer Success Manager will manage the complete lifecycle of enterprise accounts, ensuring customer success through onboarding, adoption, and strategic consulting. Responsibilities include driving ROI, fostering advocacy, collaborating cross-functionally, and managing a multimillion-dollar portfolio.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.

The Strategic Customer Success Manager at Cloudinary manages a portfolio of strategic accounts, focusing on customer relationships, adoption strategies, and cross-functional initiatives to drive account success.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Senior CSM develops success plans, guides onboarding, manages account health, optimizes processes, and drives AI adoption for customer success.

As a Digital Customer Success Manager, you will drive adoption and measurable outcomes for small schools, ensuring they effectively use the MagicSchool platform. You will build strategic relationships, monitor performance metrics, and create resources for customer success, acting independently as an account owner.

As the Lead Customer Success Manager, you will manage significant customer accounts, drive renewals, mentor other CSMs, and improve customer success processes.

The Director of Customer Success will lead the Customer Success organization, coach a team, oversee high-value accounts, and enhance retention strategies.

The Customer Success Manager ensures client success by providing guidance, addressing issues, and driving adoption of nCino's solutions, while also managing relationships to maximize value and customer satisfaction.

The Customer Success Manager will drive product adoption, manage renewals, develop account strategies, and ensure customer satisfaction while collaborating across teams.

The Customer Success Manager at OpenSesame is responsible for onboarding and retaining customers, managing accounts, and delivering presentations on training solutions to help achieve customer goals.

This role involves resolving complex customer issues, providing technical guidance on CI/CD systems and database integrations, and acting as a subject matter expert while mentoring junior engineers.