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Top Remote Customer Success Jobs in Boston, MA
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.
Top Skills:
LookerMicrosoft Power BiSalesforceTableau
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills:
Customer Success SoftwareCybersecurityData Analysis
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills:
Digital ToolsSaaSUx Research
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills:
AIAutomation
Software
The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.
Top Skills:
ClariJavaJvmSalesforce
Artificial Intelligence • Cybersecurity
The Senior Technical CSM will lead pre-sales design and post-sales adoption, ensuring that customers derive maximum business and security value from the ASPM platform. Responsibilities include collaborating with sales teams, delivering demos, onboarding new customers, and advocating for user needs with Product and Engineering teams.
Top Skills:
Application SecurityAzure DevopsCi/CdDevsecopsGitGitlabJenkinsSaaSScm
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills:
Ci/CdDevsecopsGit
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills:
Google Merchant CenterGoogle ShoppingGoogle Suites
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills:
Cloud-Based SolutionsSaaS
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills:
AISaaS
New
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Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills:
Data AnalysisLegal Tech SolutionsSaaS
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills:
Legal TechSaaS
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills:
Customer SuccessProject ManagementSaaS
Healthtech • Information Technology • Internet of Things • Biotech • Pharmaceutical
The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.
Top Skills:
Advanced AnalyticsAIHubspotMlSaaS
Artificial Intelligence • Healthtech • Insurance • Software
As a Customer Success Manager, you'll enhance client relationships, drive product adoption, and ensure satisfaction by collaborating with various teams to address clients' needs in a dynamic healthcare environment.
Top Skills:
AIData Visualization ToolsSaaS
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills:
AICloud-Based SolutionsSaaS
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills:
FormaRevitSalesforce
Software
Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.
Top Skills:
Ai-Powered ApplicationsBardChatgptGainsightMs Copilot
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.
Top Skills:
GainsightSalesforce
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills:
C#C++Python
Artificial Intelligence • Healthtech • Insurance • Software
The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.
Top Skills:
AIChange ManagementData IntegrationEnterprise SoftwareSaaS
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills:
CatalystJIRASalesforceSigma
Top Companies in Boston, MA Hiring Remote Customer Success Roles
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