Top Remote Customer Success Jobs in Boston, MA

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.

The Customer Success Manager role at Proofpoint focuses on customer engagement, ensuring value realization from products, and managing post-sale interactions to enhance customer experience.

The Manager of Customer Success will oversee a team, develop strategies, manage customer engagement, and enhance satisfaction while collaborating cross-functionally.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Manager of Customer Success will lead the AMER CSM team, develop processes and playbooks, and ensure customer satisfaction and success for scalable growth.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.

The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Customer Success Manager (Enterprise) will manage a portfolio of accounts, ensuring customer satisfaction and revenue growth through relationship management and data analysis.

The Director of Customer Success at Resource Innovations will lead the Customer Success function, focusing on account planning, customer health metrics, and operational excellence, while managing cross-functional teams to enhance client relationships and ensure value realization from services.

As a Customer Success Engineer, you will provide technical support and solutions consulting to developer customers, ensuring successful integration and use of Magic's SDK while promoting client retention and expansion.

The Customer Success Manager will enhance customer engagement, drive retention, manage account performance, and maintain relationships with RCM clients, ensuring service coordination across various support areas.

The Revenue Operations Specialist ensures measurable Customer Success efforts by optimizing reporting, analyzing customer data, and supporting system integrations for efficient operations.

The Customer Success Manager will manage relationships with clients, focusing on onboarding, product adoption, and account growth within the Pro Sports + Entertainment vertical.

The Customer Success Manager will lead customer onboarding and retention efforts, drive growth by identifying upsell opportunities, and collaborate across teams to enhance customer experience and outcomes.

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

Manage strategic customer relationships to ensure retention and value delivery across accounts. Focus on adoption, escalation resolution, and collaboration with cross-functional teams.