Top Remote Customer Success Jobs in Boston, MA

As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.

The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.

The Client Retention Specialist educates clients on financial programs, deescalates concerns, navigates a CRM, analyzes situations, and retains clients while achieving targets.

The Senior Client Success Manager oversees client campaigns, ensuring performance goals are met and managing account growth through communication and project management.

This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.

The consultant manages the deployment of IoT solutions for public sector clients, ensuring successful implementation and customer relationships across various stakeholders.

Lead the customer advocacy strategy, enhance customer loyalty, collaborate across functions to improve customer engagement, and measure the success of initiatives.

As a Senior Engineering Manager, you will lead a team to deliver customer success solutions, manage technical operations, and collaborate with stakeholders for effective feature releases.

As a Customer Service Advocate, you'll assist Commercial Auto customers with elevated issues, maintaining communication and service standards, and contributing to team training and onboarding.

As a Customer Success Manager, you will drive account management for mid-market and enterprise customers, ensuring customer adoption, renewals, and expansion through strategic engagement and consultative success planning.