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Top Remote Customer Success Jobs in Boston, MA

Reposted 19 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
20 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
20 Days AgoSaved
Remote
Remote Boston, MA
150K-185K Annually
Mid level
150K-185K Annually
Mid level
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills: C#C++Python
Reposted 3 Days AgoSaved
In-Office or Remote
Remote Boston, MA
82K-120K Annually
Senior level
82K-120K Annually
Senior level
Security • Software
The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.
Top Skills: Active DirectoryAWSAzureGainsightGCPLdapUnixWindows
Reposted 4 Days AgoSaved
In-Office or Remote
Remote Boston, MA
186K-269K Annually
Expert/Leader
186K-269K Annually
Expert/Leader
Cloud • Software
As a Customer Success Director, you will lead customer relationships, ensuring value from Salesforce's services, and manage escalations. You'll leverage deep technical knowledge and consultative skills to facilitate customer success and drive metrics across enterprise-level clients.
Top Skills: SaaSSalesforce
Reposted 17 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
Reposted 23 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
190K-220K Annually
Senior level
190K-220K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills: Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
6 Days AgoSaved
In-Office or Remote
Remote Boston, MA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software • Energy
The Director of Customer Success at Resource Innovations will lead the Customer Success function, focusing on account planning, customer health metrics, and operational excellence, while managing cross-functional teams to enhance client relationships and ensure value realization from services.
Top Skills: BiCRMCustomer Success Platforms
Reposted 25 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
96K-113K Annually
Junior
96K-113K Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor for the Customer Success Team, you'll lead a passionate team at Coinbase, supporting its mission to enhance global economic freedom through innovative blockchain technology. You'll tackle challenges in customer success with a focus on collaboration and high performance.
25 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
89K-121K Annually
Mid level
89K-121K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage customer accounts, enhance adoption and usage of the platform, act as a trusted advisor, and protect revenue streams while achieving performance KPIs.
Top Skills: AsanaChurnzeroSalesforceSFDCWeb-Based Technologies
Reposted 25 Days AgoSaved
Remote
Remote Boston, MA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
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Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
10 Days AgoSaved
In-Office or Remote
Remote Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager, you'll ensure customer satisfaction and retention, manage onboarding, build relationships, and drive value realization for Bitsight products.
Top Skills: GainsightSalesforce
10 Days AgoSaved
In-Office or Remote
Remote Boston, MA
65K-95K Annually
Senior level
65K-95K Annually
Senior level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
Manage high-value customer accounts, ensuring satisfaction, product adoption, and retention while collaborating with cross-functional teams for customer success.
Top Skills: No Specific Technologies Listed
6 Hours AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
Mid level
Mid level
Enterprise Web • Information Technology • Mobile
Manage the post-sale customer relationships for enterprise accounts, focusing on onboarding, retention, renewals, and driving measurable outcomes in security value delivery.
Top Skills: HubspotPylon
Reposted 7 Hours AgoSaved
Remote
Remote Boston, MA
Mid level
Mid level
Sales • Software
The Account Executive will manage client relationships, drive renewals and expansions, analyze platform adoption, and align solutions with clients' needs.
Top Skills: HubspotSalesforce
Reposted 7 Hours AgoSaved
Remote
Remote Boston, MA
Mid level
Mid level
Fintech • Software
As a Customer Success Manager, you will drive adoption, retention, and growth by managing customer relationships, delivering value, and ensuring satisfaction through strategic account planning.
Top Skills: GainsightSalesforce
Reposted 7 Hours AgoSaved
Remote
Remote Boston, MA
Junior
Junior
Sales
The Customer Success Manager is responsible for onboarding customers, improving product adoption, and ensuring retention. The role involves training customers and resolving technical issues while collaborating cross-functionally to enhance customer success.
Top Skills: CSSHTMLJavaScriptMarketing Automation SoftwareSalesforce
Reposted 7 Hours AgoSaved
Remote or Hybrid
Remote Boston, MA
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Healthtech • HR Tech • Software
The role involves conducting data analyses for PBM clients, creating insights, and supporting strategic decisions to optimize services. It includes mentoring junior analysts and presenting complex data findings effectively.
Top Skills: AWSDbtPythonSQL
Reposted 7 Hours AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
130K-140K Annually
Senior level
130K-140K Annually
Senior level
Software
As the Director of Customer Success for Enterprise Accounts, you will lead a national team, develop strategies for retention and growth, manage key accounts, and collaborate across departments to enhance customer value.
Reposted YesterdaySaved
Remote
Remote Boston, MA
Mid level
Mid level
Software
As a Customer Success Manager, you'll oversee client onboarding, manage renewals, identify growth opportunities, and collaborate with internal teams to drive success.
Top Skills: Salesforce
Reposted YesterdaySaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Security • Software
The Senior Manager of Customer Success Management leads a team to enhance customer engagement, retention, and operational excellence, collaborating with various departments and driving strategic initiatives.
Top Skills: CybersecurityDevOpsProject Management
Reposted YesterdaySaved
Remote
Remote Boston, MA
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Software
The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.
Reposted YesterdaySaved
Remote
Remote Boston, MA
60K-70K Annually
Junior
60K-70K Annually
Junior
AdTech
The Associate Customer Success Manager will support clients during and after campaigns, manage data reporting, and communicate Adelaide's value, requiring 1+ years in adtech.
Top Skills: ExcelGoogle Office
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