Top Remote Customer Success Jobs in Boston, MA

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.

The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.

The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

Assist the Client Success Manager with administrative tasks, manage client communication, analyze data, and enhance the client experience through feedback and process improvement.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.

Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Customer Success Manager ensures customer satisfaction, optimizing their experience with athena products, managing relationships, and driving growth through engagement and issue resolution.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Senior Customer Success Manager at xSuite fosters customer relationships, supports product transition, presents solutions, and coordinates sales efforts.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Manager of Customer Success will oversee a team, develop strategies, manage customer engagement, and enhance satisfaction while collaborating cross-functionally.

As a Customer Success Director, you will lead customer relationships, ensuring value from Salesforce's services, and manage escalations. You'll leverage deep technical knowledge and consultative skills to facilitate customer success and drive metrics across enterprise-level clients.

The Enterprise Customer Success Manager is responsible for onboarding and retaining customers, ensuring product adoption, and advocating for customer needs while driving continued value from CyberArk solutions.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The role involves driving customer onboarding, adoption, and advocacy for CyberArk products, ensuring customer satisfaction and value realization while working closely with Federal agencies.

The Manager of Customer Success will lead the AMER CSM team, develop processes and playbooks, and ensure customer satisfaction and success for scalable growth.