Top Remote Customer Success Jobs in Boston, MA

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

Lead the Customer Success team focusing on $1B+ accounts, drive customer retention, and manage direct reports while engaging with key customers.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.

The Senior Technical CSM will lead pre-sales design and post-sales adoption, ensuring that customers derive maximum business and security value from the ASPM platform. Responsibilities include collaborating with sales teams, delivering demos, onboarding new customers, and advocating for user needs with Product and Engineering teams.

As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

As a Customer Success Manager, you'll enhance client relationships, drive product adoption, and ensure satisfaction by collaborating with various teams to address clients' needs in a dynamic healthcare environment.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

As a Customer Success Manager at Bitsight, you will drive customer satisfaction, retention, and ensure value realization by managing customer relationships, onboarding, and issue resolution.

As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.

The VP Customer Success will lead the customer experience, drive product adoption, satisfaction, and retention while managing a Customer Success team.