Top Remote Customer Success Jobs in Boston, MA

As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.

The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Senior Customer Success Manager at xSuite fosters customer relationships, supports product transition, presents solutions, and coordinates sales efforts.

The Customer Success Manager role at Proofpoint focuses on customer engagement, ensuring value realization from products, and managing post-sale interactions to enhance customer experience.

Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.

The Manager of Customer Success will oversee a team, develop strategies, manage customer engagement, and enhance satisfaction while collaborating cross-functionally.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

The Manager of Customer Success will lead the AMER CSM team, develop processes and playbooks, and ensure customer satisfaction and success for scalable growth.

The Customer Success Manager engages with customers to identify challenges, builds relationships, tracks performance, addresses escalations, and collaborates with internal teams to enhance customer satisfaction and success.

The Customer Success Manager ensures customer satisfaction and retention by managing relationships, driving ROI, and facilitating product training while addressing customer needs and challenges.

The Director of Customer Success will lead a team supporting large health plan clients, focusing on client engagement, retention, and team performance. This role blends strategic oversight with hands-on leadership to guide complex issues while cultivating a high-performing organization.

The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.

Manage and support the Discord community for Polymarket, resolving issues, improving support workflows, and engaging users during high-volume interactions.

The DLP Customer Success Architect drives customer adoption of Cyera's DLP platform, providing technical expertise, mentoring, and ensuring customers maximize investment value.

The CSM/Account Manager will manage customer relationships, drive renewals and expansions, onboard new customers, and advocate for customer needs. This role requires collaboration with various teams to ensure customer success and satisfaction.