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Top Remote Customer Success Jobs in Boston, MA
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills:
C#C++Python
Fintech • Analytics
Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.
Top Skills:
MS OfficeSalesforce
Security • Software
The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.
Top Skills:
Active DirectoryAWSAzureGainsightGCPLdapUnixWindows
Cloud • Software
As a Customer Success Director, you will lead customer relationships, ensuring value from Salesforce's services, and manage escalations. You'll leverage deep technical knowledge and consultative skills to facilitate customer success and drive metrics across enterprise-level clients.
Top Skills:
SaaSSalesforce
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills:
Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills:
Ai Tools
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Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills:
Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
Software • Energy
The Director of Customer Success at Resource Innovations will lead the Customer Success function, focusing on account planning, customer health metrics, and operational excellence, while managing cross-functional teams to enhance client relationships and ensure value realization from services.
Top Skills:
BiCRMCustomer Success Platforms
Security • Software
The Customer Success Manager ensures customers derive value from CyberArk products, managing onboarding, advocacy, and relationship building with a focus on customer satisfaction and metrics monitoring.
Top Skills:
Active DirectoryAzureCybersecurityLdapSaaSUnixWindows
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor for the Customer Success Team, you'll lead a passionate team at Coinbase, supporting its mission to enhance global economic freedom through innovative blockchain technology. You'll tackle challenges in customer success with a focus on collaboration and high performance.
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HR Tech • Information Technology • Professional Services • Sales • Software
Manage customer accounts, enhance adoption and usage of the platform, act as a trusted advisor, and protect revenue streams while achieving performance KPIs.
Top Skills:
AsanaChurnzeroSalesforceSFDCWeb-Based Technologies
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.
Enterprise Web • Mobile • Professional Services • Software
As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.
Cloud • Information Technology • Security • Software
As a Customer Success Manager, you'll build client relationships, provide GRC expertise, and drive customer adoption and retention, specifically in mid-market and large enterprises.
Top Skills:
Risk CloudSaas Applications
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills:
AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager, you'll ensure customer satisfaction and retention, manage onboarding, build relationships, and drive value realization for Bitsight products.
Top Skills:
GainsightSalesforce
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
Manage high-value customer accounts, ensuring satisfaction, product adoption, and retention while collaborating with cross-functional teams for customer success.
Top Skills:
No Specific Technologies Listed
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills:
CRM
Edtech
The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.
Big Data • Cloud • Information Technology • Security • Software
The Customer Success Manager will ensure customer satisfaction and retention by acting as the main contact, understanding customer needs, and collaborating with internal teams to maximize value from Deepwatch's services.
Top Skills:
CRMCybersecurityEdrMdrSalesforceServicenowSIEM
Consumer Web • Information Technology • Other • Social Impact • Software • Sports
As a Client Success Manager, you'll manage key and mid-tier accounts, contribute to team meetings, train new members, track campaign metrics, and collaborate with teams to enhance customer service and business growth.
Top Skills:
Asana
Healthtech
The Senior Client Success Manager will manage client relationships, drive product adoption, resolve escalations, and improve processes to ensure client satisfaction and retention.
Top Companies in Boston, MA Hiring Remote Customer Success Roles
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