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Top Remote Customer Success Jobs in Boston, MA
Consumer Web • Digital Media • Edtech • Information Technology • Social Impact • Software
Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.
Top Skills:
Automation TechnologiesCrm TechnologyRest ApisRuby On RailsSQLZapierZendesk
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Coaching Customer Success Manager will drive customer retention through strategic relationships, guiding clients in digital learning programs and ensuring satisfaction with Skillsoft solutions.
Top Skills:
ExcelPowerPointSalesforce CRM
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
Support client applications by troubleshooting issues, managing cases, documenting defects, and providing training while ensuring adherence to security and privacy policies.
Top Skills:
.NetIisMs Sql 2005Ms Sql 2008PythonWindows Server 2003Windows Server 2008
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Security • Software • Cybersecurity • Data Privacy
This role involves providing technical support to customers, diagnosing issues with software and hardware, and assisting with basic training and documentation.
Top Skills:
AndroidAWSAzureCommand-LineLinuxSaaS
AdTech • Big Data • Machine Learning • Marketing Tech • Mobile • Software
As a Technical Account Manager, you will support clients using Vungle Exchange, manage technical issues, and enhance client relationships through effective communication and problem-solving.
Top Skills:
Charles ProxyCpiHTMLJavaScriptJSONMmpsMraidOpenrtbRoasSdksSkanSQLVastXML
Sales • Software • Automation
As a Call Center Agent, you'll handle high call volumes, manage customer inquiries, and document information while ensuring premium service.
Top Skills:
DocsGmailGoogle SuiteSheets
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
As a Campus Intern at CDW, you will enhance the technology footprint at your university while gaining customer-facing experience and developing your communication skills.
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager drives customer growth and retention, enhances IoT support, and ensures machine health through effective communication and participation in product development.
Top Skills:
AIIotVibration Analysis
Cloud • Software
The Network Support Engineer engages with customers to diagnose and resolve networking issues, improve processes, and ensure customer satisfaction with ThousandEyes' solutions.
Top Skills:
CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVoip
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The Customer Success Manager will build relationships with group practices, promote product adoption, and identify growth opportunities while ensuring client satisfaction and success through tailored recommendations and support.
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