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Top Remote Customer Success Jobs in Boston, MA
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills:
AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.
Top Skills:
Enterprise SoftwareSaaS
Reposted 14 Days AgoSaved
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills:
AICloud-Based SolutionsSaaS
Healthtech
The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.
Top Skills:
FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.
Top Skills:
Salesforce
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.
Reposted 17 Days AgoSaved
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Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.
Top Skills:
B2B Saas
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills:
GainsightSalesforce
Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.
Top Skills:
Application Security ToolsThreat Detection Platforms
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills:
Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
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Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills:
GainsightSalesforce
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.
Top Skills:
Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsGitlab
Reposted 22 Days AgoSaved
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Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.
Top Skills:
B2B RelationshipsData AnalysisKpisProject Management Software
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills:
Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills:
Google DocsGoogle Sheets
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills:
Google DocsGoogle Sheets
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGit
Legal Tech • Software • Generative AI
Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.
Top Skills:
AIB2B Saas
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills:
CatalystJIRASalesforceSigma
Healthtech • Information Technology • Telehealth
The Customer Success Manager drives customer satisfaction and growth by partnering with healthcare organizations to maximize the value of athenahealth solutions while managing customer relationships and overseeing performance improvements.
Top Skills:
Ai-Enabled Productivity ToolsAutomation Platforms
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new customers, manage communications, drive upsell opportunities, and build scalable processes to enhance customer experience with n8n.
Top Skills:
N8NSaaS
HR Tech • Information Technology • Software
As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.
Top Skills:
Account ManagementB2B SaasCustomer SuccessHr
Artificial Intelligence • Software
The Senior Customer Success Manager will oversee strategic e-commerce accounts, manage renewals and expansions, lead commercial negotiations, and build account plans. They will ensure strong customer relationships and drive retention and growth within their portfolio.
Top Skills:
ChurnzeroClariGainsightLookerSalesforceTableau
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