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Top Remote Customer Success Jobs in Boston, MA

Reposted 16 Days AgoSaved
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Remote or Hybrid
Remote Boston, MA
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Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
17 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
17 Days AgoSaved
Remote
Remote Boston, MA
150K-185K Annually
Mid level
150K-185K Annually
Mid level
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills: C#C++Python
Reposted 3 Hours AgoSaved
In-Office or Remote
Remote Boston, MA
59K-80K Annually
Mid level
59K-80K Annually
Mid level
Fintech • Analytics
Manage customer journeys across key touchpoints, enhancing engagement, retention, and value realization from data-driven solutions and training.
Top Skills: MS OfficeSalesforce
Reposted 5 Hours AgoSaved
In-Office or Remote
Remote Boston, MA
82K-120K Annually
Senior level
82K-120K Annually
Senior level
Security • Software
The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.
Top Skills: Active DirectoryAWSAzureGainsightGCPLdapUnixWindows
Reposted YesterdaySaved
In-Office or Remote
Remote Boston, MA
186K-269K Annually
Expert/Leader
186K-269K Annually
Expert/Leader
Cloud • Software
As a Customer Success Director, you will lead customer relationships, ensuring value from Salesforce's services, and manage escalations. You'll leverage deep technical knowledge and consultative skills to facilitate customer success and drive metrics across enterprise-level clients.
Top Skills: SaaSSalesforce
Reposted 14 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
Reposted 20 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
Reposted 20 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
190K-220K Annually
Senior level
190K-220K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills: Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
3 Days AgoSaved
In-Office or Remote
Remote Boston, MA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software • Energy
The Director of Customer Success at Resource Innovations will lead the Customer Success function, focusing on account planning, customer health metrics, and operational excellence, while managing cross-functional teams to enhance client relationships and ensure value realization from services.
Top Skills: BiCRMCustomer Success Platforms
3 Days AgoSaved
In-Office or Remote
Remote Boston, MA
82K-120K Annually
Senior level
82K-120K Annually
Senior level
Security • Software
The Customer Success Manager ensures customers derive value from CyberArk products, managing onboarding, advocacy, and relationship building with a focus on customer satisfaction and metrics monitoring.
Top Skills: Active DirectoryAzureCybersecurityLdapSaaSUnixWindows
Reposted 22 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
96K-113K Annually
Junior
96K-113K Annually
Junior
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor for the Customer Success Team, you'll lead a passionate team at Coinbase, supporting its mission to enhance global economic freedom through innovative blockchain technology. You'll tackle challenges in customer success with a focus on collaboration and high performance.
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22 Days AgoSaved
Remote or Hybrid
Remote Boston, MA
89K-121K Annually
Mid level
89K-121K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage customer accounts, enhance adoption and usage of the platform, act as a trusted advisor, and protect revenue streams while achieving performance KPIs.
Top Skills: AsanaChurnzeroSalesforceSFDCWeb-Based Technologies
Reposted 22 Days AgoSaved
Remote
Remote Boston, MA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
23 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Boston, MA
Easy Apply
Entry level
Entry level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.
23 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.
24 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
100K-120K Annually
Mid level
100K-120K Annually
Mid level
Cloud • Information Technology • Security • Software
As a Customer Success Manager, you'll build client relationships, provide GRC expertise, and drive customer adoption and retention, specifically in mid-market and large enterprises.
Top Skills: Risk CloudSaas Applications
Reposted 18 Days AgoSaved
Easy Apply
Remote
Remote Boston, MA
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
7 Days AgoSaved
In-Office or Remote
Remote Boston, MA
65K-95K Annually
Mid level
65K-95K Annually
Mid level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
As a Customer Success Manager, you'll ensure customer satisfaction and retention, manage onboarding, build relationships, and drive value realization for Bitsight products.
Top Skills: GainsightSalesforce
7 Days AgoSaved
In-Office or Remote
Remote Boston, MA
65K-95K Annually
Senior level
65K-95K Annually
Senior level
Big Data • Information Technology • Security • Software • Analytics • Cybersecurity
Manage high-value customer accounts, ensuring satisfaction, product adoption, and retention while collaborating with cross-functional teams for customer success.
Top Skills: No Specific Technologies Listed
Reposted 9 Days AgoSaved
Remote
Remote Boston, MA
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
Reposted 8 Days AgoSaved
In-Office or Remote
Remote Boston, MA
215K-225K Annually
Senior level
215K-225K Annually
Senior level
Edtech
The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.
Reposted 3 Hours AgoSaved
Remote
Remote Boston, MA
95K-119K Annually
Mid level
95K-119K Annually
Mid level
Big Data • Cloud • Information Technology • Security • Software
The Customer Success Manager will ensure customer satisfaction and retention by acting as the main contact, understanding customer needs, and collaborating with internal teams to maximize value from Deepwatch's services.
Top Skills: CRMCybersecurityEdrMdrSalesforceServicenowSIEM
3 Hours AgoSaved
Remote
Remote Boston, MA
60K-60K Annually
Junior
60K-60K Annually
Junior
Consumer Web • Information Technology • Other • Social Impact • Software • Sports
As a Client Success Manager, you'll manage key and mid-tier accounts, contribute to team meetings, train new members, track campaign metrics, and collaborate with teams to enhance customer service and business growth.
Top Skills: Asana
3 Hours AgoSaved
Remote
Remote Boston, MA
Senior level
Senior level
Healthtech
The Senior Client Success Manager will manage client relationships, drive product adoption, resolve escalations, and improve processes to ensure client satisfaction and retention.
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