Top Remote Customer Success Manager Jobs in Boston, MA

Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.

The role involves managing relationships with top customers, assisting them in utilizing the IoT platform, and driving customer success through strategic support and collaboration across teams.

As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.

The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.

The Junior Client Success Manager supports clients by providing training and product knowledge, managing retention efforts, and ensuring documentation of client interactions.

The Client Success Manager will support clients by providing training, managing retention efforts, and ensuring successful product usage, while documenting interactions accurately.

The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.

As a Junior Client Success Manager, you will support clients, manage retention, provide training, and advocate for client needs while maintaining accurate records.

The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.

As a Customer Success Manager, you will drive account management for mid-market and enterprise customers, ensuring customer adoption, renewals, and expansion through strategic engagement and consultative success planning.

The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.

Manage and enhance customer relationships in the insurance industry, driving satisfaction and retention while identifying upsell opportunities and providing strategic insights.

The Enterprise Customer Success Manager works with top customers to advise on using Samsara's IoT platform, ensuring their operations improve safety and efficiency through tailored solutions.

As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.

Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.

The Customer Success Manager will drive customer adoption and satisfaction, offer mentorship, and collaborate across teams to enhance customer experience with GitLab products.

The Customer Success Manager at EliseAI will manage customer relationships, ensure product adoption, provide support, and optimize user experience through communication and collaboration with internal teams.

The Customer Success Manager will oversee customer onboarding, relationship management, and ensure technology adoption for mid-market clients in public safety.

As a Customer Success Manager, you will drive satisfaction and retention for midmarket customers, ensuring successful onboarding and product adoption while fostering relationships and identifying growth opportunities.

Manage customer relationships post-sale, ensuring product adoption, negotiating renewals, and advocating for customer needs to achieve their goals.

As a Customer Success Manager, you will facilitate enterprise account relationships, ensuring retention, adoption, and expansion through strategic insights and project management duties.

The Customer Success Manager will manage Enterprise customer accounts, drive value through Vercel solutions, and maintain customer satisfaction and engagement post-sales.

The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.

The Majors Customer Success Manager will ensure successful implementation for strategic customers by collaborating with internal teams and managing client relationships effectively.

The Strategic Customer Success Manager is responsible for driving customer success for Fortune 50-100 clients by managing relationships, onboarding, adoption, and retention processes, while achieving growth and retention targets.