Top Remote Customer Success Manager Jobs in Boston, MA

Reposted 8 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
71K-144K Annually
Mid level
71K-144K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.
Top Skills: Cloud-Native AiSaaS
Reposted 2 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills: Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
Reposted 2 Hours AgoSaved
Remote or Hybrid
United States
125K-210K Annually
Senior level
125K-210K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills: GainsightSalesforce
Reposted 12 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
64K-86K Annually
Senior level
64K-86K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills: Crm SoftwareSalesforceZendesk
Reposted 3 Days AgoSaved
Remote or Hybrid
United States
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills: AICloudCustomer SuccessManaged ServicesSaaS
Reposted 3 Days AgoSaved
In-Office or Remote
US
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
Reposted 3 Days AgoSaved
Remote
2 Locations
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
Reposted 4 Days AgoSaved
Remote or Hybrid
United States
60K-80K Annually
Junior
60K-80K Annually
Junior
Healthtech • Software
The Customer Success Manager will enhance customer engagement, manage relationships through the post-sale cycle, provide support and training, and drive platform usage in a health-tech context.
Top Skills: CRMExcel
Reposted 4 Days AgoSaved
Remote or Hybrid
United States
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
7 Days AgoSaved
Remote or Hybrid
USA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
The Customer Success Manager will engage with public sector clients to drive renewals, support customer success, and build strong relationships, ensuring alignment with business outcomes.
Top Skills: GainsightSalesforce
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
112K-169K Annually
Senior level
112K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
8 Days AgoSaved
Remote or Hybrid
United States
150K-170K Annually
Junior
150K-170K Annually
Junior
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.
Top Skills: Jellyfish PlatformSoftware Development
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9 Days AgoSaved
Remote
USA
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.
Top Skills: Ai ToolsGenerative AiMarketing TechnologyOptimization Software
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
12 Days AgoSaved
Remote or Hybrid
USA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.
Top Skills: GainsightSalesforce
12 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
98K-170K Annually
Senior level
98K-170K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Manage client relationships ensuring success during their migration to the Navan platform, focusing on satisfaction and value retention through post-sales activities and ongoing engagement.
Top Skills: Navan PlatformR&M Technology
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
90K-100K Annually
Mid level
90K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.
Top Skills: Customer Data PlatformsDigital MarketingEmail MarketingMS Office
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
75K-80K Annually
Junior
75K-80K Annually
Junior
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.
Top Skills: Campaign Management ToolsDigital Advertising PlatformsExcel
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills: APIsETLLocalization ServicesRestSaaSSoa
Reposted 22 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Healthtech • Software
The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.
Top Skills: AmplitudeGainsightLookerOmniPlanhatVitaly
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.
Top Skills: Ad ServingCrm Data/AudiencesEmail Service ProvidersHTMLSalesforce
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
19 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
85K-144K Annually
Mid level
85K-144K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
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