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Top Remote Customer Success Manager Jobs in Boston, MA
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.
Top Skills:
Banking OperationsBanking Software
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills:
Iot PlatformSaaS
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills:
AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager - Bob Finance manages customer relationships, driving adoption and retention through financial expertise and strategic account management. Responsibilities include utilizing customer health data to identify opportunities for growth and collaborating cross-functionally to align customer priorities with business outcomes.
Top Skills:
Epm ToolsFp&ASaaS
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills:
AWSAzureVMware
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Digital Customer Success Manager engages with customers to drive product adoption and restore at-risk accounts using AI insights and Gainsight workflows. They collaborate internally and participate in outreach campaigns to enhance customer satisfaction and retention.
Top Skills:
AIAutomationDashboardsGainsightSalesforce
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills:
Enterprise SaasIot Data
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills:
CRMGainsightSalesforce
Edtech • Information Technology • Software
As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.
Top Skills:
GainsightSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills:
Cs ToolsGainsightHrisSaaSSalesforce
New
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Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills:
SQL
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills:
Crm ToolsCsm ToolsHubspotVitally
Healthtech • Information Technology • Telehealth
As a Customer Success Manager, you will ensure customer satisfaction and retention by building relationships, delivering support, and advocating for customer needs. Duties include coaching customers, coordinating internal teams, and driving performance improvements.
Security • Software
As a Customer Success Manager, you will manage the customer journey for enterprise clients, ensuring high satisfaction, engagement, and retention through strategic partnerships and collaboration with internal teams.
Top Skills:
Active DirectoryAzure AdGainsightIdentity SecurityLdap
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills:
Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Artificial Intelligence • Computer Vision • Machine Learning • Payments • Real Estate • PropTech
The Customer Success Manager will engage with US-based airport clients, ensuring satisfaction and product adoption while addressing inquiries and managing billing processes, including travel for client engagements.
Top Skills:
E-CommerceOnline Booking EngineSoftware As A Service (Saas)
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills:
A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
Edtech • Information Technology • Software
The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.
Top Skills:
GainsightSalesforce
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills:
Emr SystemsExcel
AdTech • Information Technology • Software
Customer Success Manager will serve as the primary contact for clients, optimize ad performance, communicate solutions, and generate new business relationships while fostering teamwork within the organization.
Top Skills:
Google Ad ManagerGoogle AnalyticsJIRASalesforceTrelloZendesk
Fintech • Software
As a Customer Success Manager, you will manage client accounts, ensure successful onboarding, monitor usage, and advocate for customer needs across teams.
Top Skills:
Crm ToolsHubspotSalesforce
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