Top Remote Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.

The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.

The Junior Client Success Manager supports clients by providing training and product knowledge, managing retention efforts, and ensuring documentation of client interactions.

The Client Success Manager will support clients by providing training, managing retention efforts, and ensuring successful product usage, while documenting interactions accurately.

The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.

As a Junior Client Success Manager, you will support clients, manage retention, provide training, and advocate for client needs while maintaining accurate records.

The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.

As a Customer Success Manager, you will drive account management for mid-market and enterprise customers, ensuring customer adoption, renewals, and expansion through strategic engagement and consultative success planning.

The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.

Manage and enhance customer relationships in the insurance industry, driving satisfaction and retention while identifying upsell opportunities and providing strategic insights.

The Enterprise Customer Success Manager works with top customers to advise on using Samsara's IoT platform, ensuring their operations improve safety and efficiency through tailored solutions.

Manage enterprise-level accounts, ensuring successful adoption of Udemy Business, fostering relationships, and driving retention and upsell strategies.

As a Customer Success Manager, you'll guide clients on LeafLink's platform, ensuring their success and satisfaction while driving adoption and loyalty through proactive engagement.

Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.

The Customer Success Manager will drive customer adoption and satisfaction, offer mentorship, and collaborate across teams to enhance customer experience with GitLab products.

The Customer Success Manager at EliseAI will manage customer relationships, ensure product adoption, provide support, and optimize user experience through communication and collaboration with internal teams.

As a Customer Success Manager, you will drive satisfaction and retention for midmarket customers, ensuring successful onboarding and product adoption while fostering relationships and identifying growth opportunities.

Manage customer relationships post-sale, ensuring product adoption, negotiating renewals, and advocating for customer needs to achieve their goals.

The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.

As a Customer Success Manager, you'll drive customer satisfaction and retention by engaging with clients, resolving issues, and promoting Bitsight products while collaborating internally.

The Associate Client Success Manager will build relationships with clients, ensure optimal software use post-Go Live, and provide training and support to enhance customer satisfaction and retention.

As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.

As a Customer Success Manager, you will ensure customers maximize value from Aras Innovator, guide adoption, and support growth initiatives.

As a Customer Success Manager, you will build relationships with customers, drive platform adoption, manage renewals, and ensure customer satisfaction while providing feedback to internal teams.

As a Sr. Customer Success Manager, you will enhance customer value, manage relationships, drive platform adoption, and coordinate internal efforts for success.