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Top Remote Customer Success Manager Jobs in Boston, MA

8 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Healthtech • Software
The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.
Top Skills: AmplitudeGainsightLookerOmniPlanhatVitaly
Reposted 17 Hours AgoSaved
Remote or Hybrid
United States
100K-100K Annually
Mid level
100K-100K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.
Top Skills: Ci/Cd PipelinesGainsightSaas Metrics
Reposted 17 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
95K-103K Annually
Mid level
95K-103K Annually
Mid level
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills: ConfluenceGoogle SuiteJIRASalesforce
Reposted 17 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Logistics • Marketing Tech • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
Reposted 2 Days AgoSaved
Remote or Hybrid
United States
96K-120K Annually
Mid level
96K-120K Annually
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.
Top Skills: BlacklineGainsightSalesforce CRM
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
4 Days AgoSaved
Remote or Hybrid
United States
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.
Top Skills: Gainsight
4 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager manages client relationships, ensuring campaign goals are met and driving account growth through effective communication and project management.
Top Skills: ExcelPowerPoint
5 Days AgoSaved
Remote
United States
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As a Digital Customer Success Manager, you'll drive adoption and engagement by creating scalable programs, analyzing data, and optimizing customer journeys. You'll collaborate with various teams to enhance digital customer success strategies while focusing on measurable outcomes and improving customer experiences.
Top Skills: B2B SaasData And Automation Tools
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
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Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
62K-105K Annually
Mid level
62K-105K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
11 Days AgoSaved
Remote
USA
78K-138K Annually
Mid level
78K-138K Annually
Mid level
Marketing Tech • Software
The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.
Top Skills: Cs PlatformsSalesforceTableau
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 12 Days AgoSaved
Remote or Hybrid
United States
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 23 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
15 Days AgoSaved
Remote or Hybrid
United States
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills: Crm SoftwareCustomer Success Strategies
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 17 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
18 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Reposted YesterdaySaved
In-Office or Remote
Boston, MA, USA
82K-120K Annually
Senior level
82K-120K Annually
Senior level
Security • Software
The Federal CSM is responsible for customer onboarding, adoption, and advocacy, ensuring satisfaction and driving value from CyberArk products among US Government Agencies.
Top Skills: Active DirectoryAWSAzureGainsightGCPLdapUnixWindows
Reposted 21 Days AgoSaved
Remote or Hybrid
United States
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
23 Days AgoSaved
Remote or Hybrid
United States
89K-121K Annually
Mid level
89K-121K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage customer accounts, enhance adoption and usage of the platform, act as a trusted advisor, and protect revenue streams while achieving performance KPIs.
Top Skills: AsanaChurnzeroSalesforceSFDCWeb-Based Technologies
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