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Top Remote Customer Success Manager Jobs in Boston, MA
Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you will engage with customers, drive adoption, create support resources, and collaborate internally to enhance customer experiences.
Top Skills:
CatalystCrm SystemsFrontGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackTotangoZoom
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills:
CRMGoogle SuiteHubspot
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Cloud • Software
Oversee federal agency accounts as a Customer Success Manager, driving engagement, onboarding, and strategic renewal efforts while managing customer portfolios effectively.
Top Skills:
Cloud TechnologiesCrm ToolsSaaSSalesforce
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager, you'll manage key customer relationships, drive adoption, monitor KPIs, and build scalable processes for success.
Top Skills:
APIs
Healthtech • Software
The Customer Success Manager ensures high user adoption, generates contract renewals, leads executive reviews, and develops strategies for growth across accounts in the MedTech industry.
Top Skills:
SQL
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Success Manager will enhance customer experiences, foster relationships, drive product adoption and retention, and manage complex customer needs in healthcare technology.
Top Skills:
Healthcare ItSaaS
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills:
BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
Automotive • Big Data • Insurance • Software • Transportation
The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.
Featured Jobs
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager oversees client relationships, ensuring campaign goals are met, managing project timelines, and coordinating with internal teams for optimal results.
Top Skills:
ExcelPowerPoint
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Customer Success Manager will manage a book of business, focusing on net retention and client success in a tech-savvy environment.
Top Skills:
AsanaChurnzeroSalesforceWeb-Based Technologies
HR Tech • Sales • Software • Database • Business Intelligence
The Customer Success Manager at Lusha will enhance the customer experience through onboarding, support, and relationship management, ensuring optimization of tools and account retention.
Top Skills:
Ai-Driven Solutions
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager will manage relationships with strategic clients in the insurance sector, focusing on retention, satisfaction, and identifying upsell opportunities.
Top Skills:
CRMSalesforce
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills:
CRMData VisualizationSaaS
Healthtech • Software
The Customer Success Manager ensures high user adoption and satisfaction by developing strong relationships, leading executive reviews, and identifying growth opportunities within enterprise clients.
Top Skills:
SQL
Healthtech • Software
As a Customer Success Manager, you will nurture long-term relationships with clients, oversee performance metrics, and ensure high customer satisfaction through effective communication and strategic engagement.
Top Skills:
ConfluenceExcelJIRAPowerPointSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As an Enterprise Customer Success Manager, you'll enhance customer operations using IoT data, solve their challenges, and create long-term partnerships to ensure success with our products.
Top Skills:
Iot
Edtech • Enterprise Web • Software
The Customer Success Manager will enhance product adoption, manage long-term customer relationships, triage issues, and collaborate across teams to ensure customer satisfaction and renewal.
Top Skills:
APIsCSSDataHTMLSsoWebhooks
Big Data • Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with large customers, ensuring satisfaction, driving renewals, and showcasing the platform's impact on their success.
Top Skills:
GainsightSalesforce
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills:
Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
The Customer Success Manager will establish relationships with clients, manage accounts, identify new opportunities, and provide support throughout the NetSuite sales cycle.
Top Skills:
NetSuiteSalesforce
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling is responsible for customer onboarding, retention, growth, and satisfaction. This role involves close collaboration with various internal teams to ensure customers achieve their goals using Smartling's platform.
Top Skills:
Saas Solutions
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills:
CRM
Blockchain • Internet of Things • Payments • Cryptocurrency • Web3
The Customer Success Manager will develop success strategies for the BUILD program, manage relationships with startups, and ensure alignment with internal teams for achieving program goals.
Top Skills:
BlockchainDefi
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Lead Customer Success Manager is responsible for maintaining enterprise customer relationships, managing renewals, and driving product adoption and engagement.
Top Skills:
AICRMLarge Language ModelsSalesforce
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