Top Remote Customer Success Manager Jobs in Boston, MA
The Customer Success Manager at Arcadia is responsible for managing steady state activities for non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and collaborate with internal teams to drive issue resolution and customer success. Success in this role involves completing certifications, managing customer accounts, providing support, and guiding clients through product configurations.
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include guiding customers through onboarding, building strategic relationships, providing training and support, and advocating for customer needs within the company. Requires 4+ years in customer-oriented roles, 2+ years in construction or energy efficiency industries, a Bachelor's Degree, and excellent written and verbal communication skills.
As a Customer Success Manager at Mainstay, you will drive growth, innovation, and expansion by proactively managing partner relationships and ensuring they derive maximum value from products and services. Responsibilities include developing partnership strategies, managing partner relationships, tracking performance, and leading negotiations.
The Customer Success Manager will be responsible for ensuring the success and retention of Enterprise accounts by providing continuous support and guidance. They will also be responsible for onboarding new customers, driving product usage, and executing consulting projects. The ideal candidate should have experience in consulting for IT Management projects and strong project management skills.
Seeking a Customer Success Manager specialized in data security and governance to excel in onboarding, customer health management, and renewal management. Responsible for guiding customer onboarding, managing implementation of use cases, and owning the end-to-end customer lifecycle. Company focuses on providing data security solutions to clients and has a hybrid workplace with offices in multiple locations.
Seeking a highly motivated Tech Touch Customer Success Manager to manage a portfolio of customers, drive engagement, and ensure customer success through the use of technology products. Responsibilities include developing customer relationships, implementing retention strategies, and analyzing data for improvement. Bachelor's degree and 2-3 years of related experience required.
Customer Success Manager at Gradient AI, responsible for building and maintaining strong client relationships, driving adoption of AI solutions, and providing excellent customer service. Key responsibilities include collaborating with sales teams, conducting user training, and supporting change management processes. Qualifications include a Bachelor's degree and 5+ years of account management experience in commercial lines P&C claims management or underwriting.
As an Associate Customer Success Manager at Mainstay, you will play a critical role in driving growth, innovation, and expansion by managing partner relationships, developing partnership strategies, and ensuring partners derive maximum value from products and services. Responsibilities include proactively managing relationships, identifying revenue growth opportunities, and fostering strong loyalty among partners.
Featured Jobs
As a Customer Success Manager, you will onboard customers, cultivate ongoing client relationships, drive revenue growth, and collaborate with internal teams. You'll be responsible for understanding customer needs and providing value through effective communication and feedback. This role offers an opportunity to shape the customer success organization in an early-stage startup.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer success with Overjet's software platform. They will manage enterprise accounts, execute the customer success strategy, improve processes, and upsell software additions. The role requires excellent communication and interpersonal skills, 5+ years of customer success experience, and a bachelor's degree or extensive experience. The position offers competitive compensation, remote working policy, 401k plans, medical/dental/vision coverage, paid parental leave, and more.
Join us as a Scaled Customer Success Manager at Jellyfish, focusing on managing a large portfolio of customers, guiding them on utilizing the platform's key use cases, and driving value from their investments. Responsibilities include customer engagement, developing expansion plans, and monitoring adoption trends. Ideal candidates possess customer-facing experience, SaaS knowledge, and a track record in customer success or sales. Team-oriented, customer-obsessed mindset, and strong presentation skills are key.
Customer Success Manager role at Kalderos focusing on ensuring positive customer experiences, providing support for Kalderos' applications, and driving process improvements for scalability. Responsibilities include supporting drug manufacturers, working with states and pharmacy benefit managers, creating dispute reports, engaging in dispute resolution, and optimizing customer success execution activities.
 (002).png)
As a Strategic Customer Success Manager at Onapsis, you'll play a key role in managing relationships with strategic customers, driving adoption of cybersecurity solutions, and fostering customer success and growth.
Responsible for expanding the depth and breadth of Bullhorn products with customers to ensure long-term success. Involves strategic consulting, technical expertise, and project management. Must interact with customers, work autonomously, and drive outcomes.
Strategic Accounts Manager role focused on managing large enterprise accounts of utilities and partner consulting companies, ensuring client success, and driving growth in relationships. Responsibilities include account management, customer relationships, program implementation, and business growth through renewals and expansions.
Join Loom's Loyalty Advocate team to drive customer success, renewal, growth, and satisfaction. Forge strategic relationships, analyze data, and advocate for customer needs. Leverage metrics to enhance Loom's impact. Requires 5 years of experience and proficiency in Python, SQL, and negotiation.
Senior Customer Success Manager responsible for proactive communication with customers, facilitating business reviews, and identifying opportunities for continued success. Oversees enterprise-level support and service activities, ensures quality service, and develops client relationships. Collaborates with sales and support teams to drive business growth and customer advocacy.
As a Senior Customer Success Manager at LogicManager, you will be responsible for nurturing and expanding customer programs, managing renewals, upselling and cross-selling initiatives, and offering support post-onboarding. You will collaborate with the Advisory team to implement effective customer retention strategies and identify expansion opportunities. The role requires 4-7 years of customer-facing experience and a bachelor's degree. You should have proficiency in LogicManager solutions and possess strong communication and strategic thinking skills.
Join a fast-growing software startup in Boston that focuses on improving energy efficiency in homes. Looking for a Customer Success Manager to ensure customers get value from technology and consulting services. Responsibilities include onboarding, relationship building, training, and advocacy for customer needs. Ideal candidates have experience in customer-oriented roles and strong analytical and problem-solving skills.
Manage post-sale experiences for Cloudflare's largest Enterprise customers, ensure customer satisfaction with services, maintain relationships, plan account growth, collaborate cross-functionally, manage customer feedback and product needs.
Manage large strategic accounts to improve customer satisfaction, engagement, retention, and growth. Serve as the primary contact for customers, provide solution guidance, and ensure value realization from Smartsheet. Collaborate with cross-functional teams to develop territory plans and execute data-driven enablement strategies. Share best practices, conduct customer success reviews, and drive customer adoption and satisfaction through expert guidance and insights.
The Head of Customer Success Americas is responsible for driving customer satisfaction, retention, and revenue growth through effective management of customer relationships. This senior leadership role requires strong leadership and communication skills, as well as a deep understanding of cybersecurity.
The Senior Client Success Manager is responsible for leading client-facing activities for assigned vertical markets, managing and expanding partnerships, and ensuring relationship sustainability and financial goal attainment. This role involves engaging with internal stakeholder groups to deliver successful outcomes and advocating for client needs within the organization.
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success by investing in the development of specialists. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating with various teams to align customer needs with solutions.
The Senior Manager, Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading business planning, managing a team, and driving customer outcomes for the managed accounts.
Top Boston, MA Companies Hiring Remote Customer Success Managers
See All
 (002).png)
All Filters
No Results
No Results
