Top Remote Customer Success Manager Jobs in Boston, MA

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.

The Customer Success Manager engages and retains Public Sector clients, ensures alignment with customer goals, and drives renewals and expansion opportunities while providing strategic insights and support throughout the customer lifecycle.

The Customer Success Manager will manage a diverse portfolio, ensure user adoption, lead reviews, and develop strategies for client success.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Enterprise Client Success Manager manages relationships with clients, drives product adoption, achieves desired outcomes, and identifies business opportunities.

As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.

The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.