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Top Remote Customer Success Manager Jobs in Boston, MA
Healthtech • Software
The Customer Success Manager at AcuityMD will manage a large client base, ensuring high product adoption and renewals through strategic insights and relationship-building.
Top Skills:
AICommunication ToolingCustomer Success PlatformsData Platforms
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
Top Skills:
CSSHTML
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills:
CRMGainsightSalesforce
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
As the Enterprise Customer Success Manager, you will drive strategic renewals, advocate for enterprise customers, and collaborate across teams to ensure customer success and product adoption.
Top Skills:
Ai SolutionsSaaS
Artificial Intelligence • Cloud • Mobile • Security • Software
The Key Account Manager will manage telecom carrier partnerships, driving growth and innovation in the voice communication sector through strategic execution and relationship management.
Top Skills:
APIsMobile TechnologiesSdkTelecom
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills:
Enterprise SaasIot Data
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills:
BoxCloud TechnologiesConfluenceJIRASQL
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.
Artificial Intelligence • Information Technology • Marketing Tech • Software • SEO
The Customer Success Manager will drive client success by managing onboarding, optimizing software use, and fostering strategic partnerships in marketing technology.
Top Skills:
AIMarketing TechnologySaaSSeo
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Success Manager II in Payroll will engage with customers, ensure satisfaction, mitigate churn, and support payroll operations through strategic partnerships and problem-solving during the customer journey.
Top Skills:
Google SuiteMS OfficePayroll ProductsPos SoftwareSalesforce CRMSlack
Security • Software • Cybersecurity • Automation
The Customer Success Manager will onboard customers, enhance product usage, address challenges, and lead renewal discussions, ensuring customer satisfaction and adoption.
Top Skills:
Chili PiperCr ApplicationsSlack
Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, guiding them through compliance frameworks and ensuring measurable success. Drive outcomes by developing plans, tracking KPIs, and promoting customer growth.
Top Skills:
CatalystJIRASalesforceSigma
New
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Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills:
Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager ensures excellent client relationships, providing training, support, and proactive service to enhance client retention and success with the MaverickRE system.
Top Skills:
Client Management SystemsCrm Software
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills:
Iot PlatformSaaS
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills:
Ai ToolsSaaS
Artificial Intelligence • Machine Learning
The Customer Success Manager at Domino is responsible for client relationships, maximizing satisfaction, retention, and revenue, while leveraging data insights for upsell opportunities.
Top Skills:
AIClouderaCRMDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
The role involves managing customer onboarding, ensuring satisfaction, consulting on needs, creating reports, and collaborating with internal teams.
Top Skills:
ConfluenceJIRAMonday.ComPendoSalesforceSlack
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills:
Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills:
Emr SystemsExcel
Financial Services
The Customer Success Manager maintains customer relationships for deployment and adoption of Givzey solutions, ensuring satisfaction and licensing renewals while identifying upsell opportunities.
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills:
AWSAzureVMware
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