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Top Remote Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
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CSSHTML
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with enterprise customers, drive product adoption, ensure satisfaction, and identify upsell opportunities to optimize their supply chains.
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SaaS
Artificial Intelligence • Cloud • Mobile • Security • Software
Manage post-sale customer relationships, ensuring adoption and expansion of Hiya’s SaaS solutions while driving strategic initiatives and revenue growth.
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Data-Driven InsightsSaas Solutions
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
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Enterprise SaasIot Data
Artificial Intelligence • Healthtech • Telehealth
The Strategic Customer Success Manager will manage key health plan customers, ensuring strong relationships, meeting performance metrics, and driving customer retention and revenue growth through strategic initiatives and effective communication.
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
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AWSAzureVMware
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills:
BoxCloud TechnologiesConfluenceJIRASQL
Artificial Intelligence • Healthtech • Telehealth
The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.
Top Skills:
Data VisualizationSaas-Based Solutions
AdTech • Digital Media • Marketing Tech • Software • Automation
Responsible for enhancing customer experience, growing revenue across dedicated clients, and collaborating with teams to integrate feedback for product improvement.
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Advertising TechnologyDspOnline Business PracticesProgrammaticSoftware Applications
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
Manage a portfolio of accounts, driving customer success through relationship management, mitigating churn, and achieving retention KPIs while collaborating internally.
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AsanaChurnzeroSalesforce
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills:
Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
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CRMExcel
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Responsible for customer onboarding, communication, retention, and growth by ensuring effective use of Smartling's localization solutions.
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SaaS
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts CSM, you will ensure customer satisfaction, drive upsells, manage account relationships, and foster product adoption for major clients.
Security • Software • Cybersecurity • Automation
The Customer Success Manager will onboard clients to SafeBase, enhance customer journeys, conduct training sessions, handle renewals, and manage upsell conversations.
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Calendaring SoftwareChili PiperCr ApplicationsSlack
Cloud • Edtech • Information Technology • Software
The Customer Success Manager drives engagement and retention by building client relationships, managing account renewals, and ensuring customer goals are achieved using the platform.
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GainsightSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
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Iot PlatformSaaS
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager ensures client satisfaction and retention by managing relationships, providing solutions, and identifying growth opportunities for SailPoint's services.
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IdentityiqSailpoint Products
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager manages client relationships, ensures satisfaction, provides strategic insights, and identifies opportunities for SailPoint product usage.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will enhance customer operations by providing tailored support and solutions, working closely with public sector clients to drive value from the IoT platform.
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Customer SuccessIotSaaS
Reposted 14 Days AgoSaved
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Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer experiences, foster relationships, and achieve growth by collaborating with internal teams and leveraging data insights.
Top Skills:
CatalystChili PiperGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackZoom
Reposted 14 Days AgoSaved
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Security • Software • Cybersecurity • Automation
The Customer Success Manager will support SafeBase customers, ensuring successful onboarding, product usage, and fostering customer relationships for renewals and growth.
Top Skills:
Chili PiperCrm SystemsNotionSlack
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager will oversee post-sale client relationships, collaborate with internal teams, monitor customer health, and advocate for customer needs while driving adoption and growth across the client portfolio.
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CRMGainsightSalesforce
Reposted 18 Days AgoSaved
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Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, driving compliance program success and outcomes. Develop success plans and track KPIs while guiding customers through compliance frameworks.
Top Skills:
CatalystJIRASalesforceSigma
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