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Top Remote Customer Success Manager Jobs in Boston, MA

Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Boston, MA, USA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
Top Skills: CSSHTML
Reposted 46 Minutes AgoSaved
Easy Apply
Remote
United States
Easy Apply
78K-150K
Senior level
78K-150K
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will onboard clients to SafeBase, enhance customer journeys, conduct training sessions, handle renewals, and manage upsell conversations.
Top Skills: Calendaring SoftwareChili PiperCr ApplicationsSlack
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
Reposted 8 Days AgoSaved
Remote
USA
70K-112K Annually
Junior
70K-112K Annually
Junior
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills: BoxCloud TechnologiesConfluenceJIRASQL
Reposted 4 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
78K-120K
Senior level
78K-120K
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will support SafeBase customers, ensuring successful onboarding, product usage, and fostering customer relationships for renewals and growth.
Top Skills: Chili PiperCrm SystemsNotionSlack
Reposted 5 Days AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager will oversee post-sale client relationships, collaborate with internal teams, monitor customer health, and advocate for customer needs while driving adoption and growth across the client portfolio.
Top Skills: CRMGainsightSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
4 Locations
Easy Apply
119K-185K
Senior level
119K-185K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
Top Skills: CRMExcel
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage relationships with enterprise customers, aiding in their success and optimizing their use of the FourKites platform while identifying upsell opportunities.
Top Skills: AIDigital TransformationSaaSSupply Chain
Reposted 8 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
150K-235K
Senior level
150K-235K
Senior level
Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, driving compliance program success and outcomes. Develop success plans and track KPIs while guiding customers through compliance frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 8 Days AgoSaved
Remote
United States
Junior
Junior
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills: Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
Reposted 8 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills: Ai ToolsSaaS
Reposted 9 Days AgoSaved
Remote
United States
60K-91K
Mid level
60K-91K
Mid level
AdTech • Digital Media • Marketing Tech • Professional Services
The Client Success Manager builds strong client relationships, strategizes account growth, ensures alignment with client priorities, and drives measurable campaign outcomes.
Top Skills: Digital MarketingGenerative Ai
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Reposted 11 Days AgoSaved
Remote
United States
120K-130K Annually
Mid level
120K-130K Annually
Mid level
Information Technology • Software • Cybersecurity
The Customer Success Manager at ReversingLabs will oversee key accounts, ensure technical progress aligns with customer goals, and drive strategic growth through executive engagement and structured success plans.
Top Skills: GainsightPlanhatSalesforce
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted 15 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with enterprise customers, drive product adoption, ensure satisfaction, and identify upsell opportunities to optimize their supply chains.
Top Skills: SaaS
17 Days AgoSaved
Remote or Hybrid
United States
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
17 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
132K-165K
Senior level
132K-165K
Senior level
Artificial Intelligence • Healthtech • Telehealth
The Strategic Customer Success Manager will manage key health plan customers, ensuring strong relationships, meeting performance metrics, and driving customer retention and revenue growth through strategic initiatives and effective communication.
Reposted 17 Days AgoSaved
Remote
United States
Junior
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills: AWSAzureVMware
Reposted 45 Minutes AgoSaved
Remote
United States
Junior
Junior
Financial Services
The Customer Success Manager maintains customer relationships for deployment and adoption of Givzey solutions, ensuring satisfaction and licensing renewals while identifying upsell opportunities.
Reposted 19 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.
Top Skills: Data VisualizationSaas-Based Solutions
Reposted 42 Minutes AgoSaved
Remote
2 Locations
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
The Customer Success Manager will onboard clients, ensure their success with the product, support account growth, and improve internal processes.
Top Skills: HubspotNotionSaaSSalesforceSlack
Reposted 45 Minutes AgoSaved
Remote
United States
Entry level
Entry level
Financial Services
Manage customer relationships, drive tool adoption, ensure license renewals, and improve Customer Success operations, focusing on nonprofit organizations.
Top Skills: CanvaZoom
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 43 Minutes AgoSaved
Remote
United States
Junior
Junior
Information Technology • Consulting
Responsible for post-sales customer engagement, managing project implementations, ensuring customer satisfaction, and securing renewals for clients in the US and Canada.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 45 Minutes AgoSaved
Remote
US
Senior level
Senior level
Software
The Customer Success Manager builds relationships with customers, manages accounts, ensures successful onboarding and renewals, and collaborates with teams to meet customer needs.
Top Skills: AIProject ManagementSatellite Imagery
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