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Top Remote Customer Success Manager Jobs in Boston, MA

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Remote or Hybrid
Boston, MA, USA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
As a Customer Success Manager, you will support enterprise customers, ensuring they achieve their goals, onboard new clients, engage key stakeholders, lead reviews, identify expansion opportunities, and monitor customer health.
Top Skills: CSSHTML
Reposted 35 Minutes AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with enterprise customers, drive product adoption, ensure satisfaction, and identify upsell opportunities to optimize their supply chains.
Top Skills: SaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
USA
100K-100K
Senior level
100K-100K
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
Manage post-sale customer relationships, ensuring adoption and expansion of Hiya’s SaaS solutions while driving strategic initiatives and revenue growth.
Top Skills: Data-Driven InsightsSaas Solutions
2 Days AgoSaved
Remote or Hybrid
United States
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
As a Customer Success Manager, you will manage customer relationships, oversee the customer lifecycle, ensure optimal journeys, and assist in problem resolution.
2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
2 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
132K-165K
Senior level
132K-165K
Senior level
Artificial Intelligence • Healthtech • Telehealth
The Strategic Customer Success Manager will manage key health plan customers, ensuring strong relationships, meeting performance metrics, and driving customer retention and revenue growth through strategic initiatives and effective communication.
Reposted 2 Days AgoSaved
Remote
United States
Junior
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills: AWSAzureVMware
Reposted 8 Days AgoSaved
Remote
USA
Junior
Junior
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills: BoxCloud TechnologiesConfluenceJIRASQL
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.
Top Skills: Data VisualizationSaas-Based Solutions
5 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
85K-114K Annually
Senior level
85K-114K Annually
Senior level
AdTech • Digital Media • Marketing Tech • Software • Automation
Responsible for enhancing customer experience, growing revenue across dedicated clients, and collaborating with teams to integrate feedback for product improvement.
Top Skills: Advertising TechnologyDspOnline Business PracticesProgrammaticSoftware Applications
7 Days AgoSaved
Remote or Hybrid
United States
89K-121K Annually
Mid level
89K-121K Annually
Mid level
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
Manage a portfolio of accounts, driving customer success through relationship management, mitigating churn, and achieving retention KPIs while collaborating internally.
Top Skills: AsanaChurnzeroSalesforce
8 Days AgoSaved
Remote
United States
Junior
Junior
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills: Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
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Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
4 Locations
Easy Apply
119K-185K
Senior level
119K-185K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
Top Skills: CRMExcel
Reposted 9 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
85K-105K
Mid level
85K-105K
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Responsible for customer onboarding, communication, retention, and growth by ensuring effective use of Smartling's localization solutions.
Top Skills: SaaS
10 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts CSM, you will ensure customer satisfaction, drive upsells, manage account relationships, and foster product adoption for major clients.
10 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
78K-150K
Senior level
78K-150K
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will onboard clients to SafeBase, enhance customer journeys, conduct training sessions, handle renewals, and manage upsell conversations.
Top Skills: Calendaring SoftwareChili PiperCr ApplicationsSlack
11 Days AgoSaved
Remote or Hybrid
USA
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Customer Success Manager drives engagement and retention by building client relationships, managing account renewals, and ensuring customer goals are achieved using the platform.
Top Skills: GainsightSalesforce
12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
12 Days AgoSaved
Remote or Hybrid
United States
58K-108K Annually
Mid level
58K-108K Annually
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager ensures client satisfaction and retention by managing relationships, providing solutions, and identifying growth opportunities for SailPoint's services.
Top Skills: IdentityiqSailpoint Products
12 Days AgoSaved
Remote or Hybrid
2 Locations
58K-108K Annually
Junior
58K-108K Annually
Junior
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager manages client relationships, ensures satisfaction, provides strategic insights, and identifies opportunities for SailPoint product usage.
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
62K-84K Annually
Mid level
62K-84K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will enhance customer operations by providing tailored support and solutions, working closely with public sector clients to drive value from the IoT platform.
Top Skills: Customer SuccessIotSaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
97K-150K
Senior level
97K-150K
Senior level
Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer experiences, foster relationships, and achieve growth by collaborating with internal teams and leveraging data insights.
Top Skills: CatalystChili PiperGongGoogle WorkspaceJIRANotionSalesforceSigmaSlackZoom
Reposted 14 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
78K-120K
Senior level
78K-120K
Senior level
Security • Software • Cybersecurity • Automation
The Customer Success Manager will support SafeBase customers, ensuring successful onboarding, product usage, and fostering customer relationships for renewals and growth.
Top Skills: Chili PiperCrm SystemsNotionSlack
16 Days AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager will oversee post-sale client relationships, collaborate with internal teams, monitor customer health, and advocate for customer needs while driving adoption and growth across the client portfolio.
Top Skills: CRMGainsightSalesforce
Reposted 18 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
150K-235K
Senior level
150K-235K
Senior level
Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, driving compliance program success and outcomes. Develop success plans and track KPIs while guiding customers through compliance frameworks.
Top Skills: CatalystJIRASalesforceSigma
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