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Top Remote Customer Success Manager Jobs in Boston, MA

Reposted YesterdaySaved
In-Office or Remote
2 Locations
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills: AIB2B SaasCs Tools
Reposted YesterdaySaved
Remote
3 Locations
Senior level
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Reposted YesterdaySaved
Remote or Hybrid
USA
71K-101K Annually
Mid level
71K-101K Annually
Mid level
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Customer Success Manager will support high-profile customers, drive product adoption, maintain relationships, and mitigate churn risk while managing internal and external initiatives.
Top Skills: CodecsContact Center TechnologyCosFirewallsLanPbx DeploymentQosRoutersRtpSipSwitchesTcp/IpVoip TechnologyWan
Reposted YesterdaySaved
Remote
USA
90K-125K Annually
Junior
90K-125K Annually
Junior
Healthtech
The PICS Manager focuses on customer success through operational improvements, implementation management, and relationship building to drive product value, including analytical processes and customer communications.
Top Skills: Business Intelligence ToolsElectronic Healthcare RecordsMachine LearningPower BIPredictive AnalyticsPrescriptive AnalyticsTableau
Reposted YesterdaySaved
Remote
US
79K-150K
Mid level
79K-150K
Mid level
Information Technology • Business Intelligence
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.
Top Skills: GainsightSalesforceTotango
Reposted YesterdaySaved
In-Office or Remote
3 Locations
Mid level
Mid level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills: CryptocurrencyCustomer SupportDigital Assets
Reposted YesterdaySaved
In-Office or Remote
2 Locations
Mid level
Mid level
Automotive
As the Enterprise Customer Success Manager, you will foster relationships with customers, manage their integration and adoption of Tekmetric, and ensure customer satisfaction by resolving issues and providing regular updates.
Reposted YesterdaySaved
Remote
USA
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills: Api IntegrationsPythonSQL
2 Days AgoSaved
In-Office or Remote
33 Locations
Junior
Junior
Healthtech • Software
Manage customer accounts ensuring satisfaction; provide product consultation; maintain retention; facilitate projects and communication between teams, and meet customer needs.
Top Skills: Electronic Medical RecordsWeb-Based Software
Reposted 2 Days AgoSaved
Remote
3 Locations
20-500
Senior level
20-500
Senior level
Artificial Intelligence • Business Intelligence
The Customer Success Team Lead oversees the CSM team, driving performance through coaching and operational management, ensuring client satisfaction, retention, and success through strategic support and effective training.
Top Skills: AIPaasSaaS
Reposted 2 Days AgoSaved
Remote
USA
65K-82K Annually
Mid level
65K-82K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager enhances OEM client satisfaction, ensuring product adoption and engagement while developing strategies for program growth and retention.
Top Skills: Salesforce
Reposted 2 Days AgoSaved
Remote
United States
100K-120K
Senior level
100K-120K
Senior level
Artificial Intelligence • Information Technology • Software • Conversational AI
As a Customer Success Manager, you'll engage with enterprise accounts, ensuring ROI through strategic meetings, managing renewals, and collaborating across teams for customer needs.
Top Skills: Google WorkspaceLookerSalesforce
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Reposted 2 Days AgoSaved
Remote
USA
Mid level
Mid level
Fintech • Software
The Client Success Manager ensures client satisfaction and retention, provides support and training, and collaborates with internal teams for service delivery.
Top Skills: Client Success Software
Reposted 2 Days AgoSaved
Remote
United States
60K-75K Annually
Senior level
60K-75K Annually
Senior level
Fintech • Software
Lead global customer relationships for top-tier accounts. Drive renewals and expansion, build executive partnerships, and ensure measurable business outcomes with Karbon.
Reposted 2 Days AgoSaved
Remote
United States
Senior level
Senior level
Marketing Tech • Sales
The Customer Success Manager will build relationships with clients, drive customer satisfaction and ROI, manage renewals and upselling, and ensure a positive customer journey.
Top Skills: CRMSalesforce
Reposted 2 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Artificial Intelligence • Marketing Tech • Software
The Customer Success Manager will onboard clients, provide support, build relationships, conduct training, gather feedback, monitor metrics, and ensure customer satisfaction with Joist AI.
Top Skills: Adobe AcrobatAdobe Creative SuiteCrm SoftwareIndesignMicrosoft Office Suite
Reposted 2 Days AgoSaved
Remote
USA
Mid level
Mid level
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills: BlockchainWeb3
Reposted 2 Days AgoSaved
Remote
United States
Mid level
Mid level
Information Technology • Internet of Things
The Ecosystem Success Manager (CSM) drives customer onboarding, product adoption, and success, ensuring clients achieve value from DoraHacks and BUIDL AI offerings.
Top Skills: AISaaS
Reposted 2 Days AgoSaved
Remote
United States
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 2 Days AgoSaved
Remote or Hybrid
2 Locations
86K-115K Annually
Mid level
86K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of enterprise customer accounts, enhance customer experience, and drive revenue through relationship building and upselling opportunities.
Reposted 2 Days AgoSaved
Remote
United States
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.
Top Skills: ExcelSQL
Reposted 2 Days AgoSaved
Remote
United States
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager ensures successful project completion for clients, coordinating between internal resources and clients, focusing on healthcare data projects, communication, and project management.
Top Skills: ExcelSQL
Reposted 10 Days AgoSaved
Remote or Hybrid
US
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
Reposted 8 Days AgoSaved
Remote or Hybrid
United States
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.
Top Skills: Banking Software
Reposted 3 Days AgoSaved
Remote
U.S.
110K-130K Annually
Junior
110K-130K Annually
Junior
Software
The Customer Success Manager, Growth will guide customers through security and compliance journeys, ensuring retention and satisfaction by leveraging Vanta's solutions and expertise.
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