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Top Remote Customer Success Manager Jobs in Boston, MA
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills:
AIB2B SaasCs Tools
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills:
CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The Customer Success Manager will support high-profile customers, drive product adoption, maintain relationships, and mitigate churn risk while managing internal and external initiatives.
Top Skills:
CodecsContact Center TechnologyCosFirewallsLanPbx DeploymentQosRoutersRtpSipSwitchesTcp/IpVoip TechnologyWan
Reposted YesterdaySaved
Healthtech
The PICS Manager focuses on customer success through operational improvements, implementation management, and relationship building to drive product value, including analytical processes and customer communications.
Top Skills:
Business Intelligence ToolsElectronic Healthcare RecordsMachine LearningPower BIPredictive AnalyticsPrescriptive AnalyticsTableau
Information Technology • Business Intelligence
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.
Top Skills:
GainsightSalesforceTotango
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills:
CryptocurrencyCustomer SupportDigital Assets
Automotive
As the Enterprise Customer Success Manager, you will foster relationships with customers, manage their integration and adoption of Tekmetric, and ensure customer satisfaction by resolving issues and providing regular updates.
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills:
Api IntegrationsPythonSQL
Healthtech • Software
Manage customer accounts ensuring satisfaction; provide product consultation; maintain retention; facilitate projects and communication between teams, and meet customer needs.
Top Skills:
Electronic Medical RecordsWeb-Based Software
Artificial Intelligence • Business Intelligence
The Customer Success Team Lead oversees the CSM team, driving performance through coaching and operational management, ensuring client satisfaction, retention, and success through strategic support and effective training.
Top Skills:
AIPaasSaaS
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager enhances OEM client satisfaction, ensuring product adoption and engagement while developing strategies for program growth and retention.
Top Skills:
Salesforce
Artificial Intelligence • Information Technology • Software • Conversational AI
As a Customer Success Manager, you'll engage with enterprise accounts, ensuring ROI through strategic meetings, managing renewals, and collaborating across teams for customer needs.
Top Skills:
Google WorkspaceLookerSalesforce
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Fintech • Software
The Client Success Manager ensures client satisfaction and retention, provides support and training, and collaborates with internal teams for service delivery.
Top Skills:
Client Success Software
Fintech • Software
Lead global customer relationships for top-tier accounts. Drive renewals and expansion, build executive partnerships, and ensure measurable business outcomes with Karbon.
Marketing Tech • Sales
The Customer Success Manager will build relationships with clients, drive customer satisfaction and ROI, manage renewals and upselling, and ensure a positive customer journey.
Top Skills:
CRMSalesforce
Artificial Intelligence • Marketing Tech • Software
The Customer Success Manager will onboard clients, provide support, build relationships, conduct training, gather feedback, monitor metrics, and ensure customer satisfaction with Joist AI.
Top Skills:
Adobe AcrobatAdobe Creative SuiteCrm SoftwareIndesignMicrosoft Office Suite
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills:
BlockchainWeb3
Information Technology • Internet of Things
The Ecosystem Success Manager (CSM) drives customer onboarding, product adoption, and success, ensuring clients achieve value from DoraHacks and BUIDL AI offerings.
Top Skills:
AISaaS
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of enterprise customer accounts, enhance customer experience, and drive revenue through relationship building and upselling opportunities.
Healthtech • Database
The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.
Top Skills:
ExcelSQL
Healthtech • Database
The Client Success Manager ensures successful project completion for clients, coordinating between internal resources and clients, focusing on healthcare data projects, communication, and project management.
Top Skills:
ExcelSQL
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills:
GainsightSalesforceTableau
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.
Top Skills:
Banking Software
Software
The Customer Success Manager, Growth will guide customers through security and compliance journeys, ensuring retention and satisfaction by leveraging Vanta's solutions and expertise.
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