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Top Remote Customer Success Manager Jobs in Boston, MA

4 Days AgoSaved
Remote
United States
61K-91K Annually
Mid level
61K-91K Annually
Mid level
Edtech • Software
As an SMB Customer Success Manager at Articulate, you will manage post-sales activities, enhance customer retention, identify revenue opportunities, and collaborate across teams to improve customer experiences.
Reposted 4 Days AgoSaved
Remote
3 Locations
70K-110K Annually
Senior level
70K-110K Annually
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Reposted 4 Days AgoSaved
Remote
USA
Mid level
Mid level
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills: BlockchainWeb3
Reposted 4 Days AgoSaved
In-Office or Remote
3 Locations
Mid level
Mid level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills: CryptocurrencyCustomer SupportDigital Assets
Reposted 4 Days AgoSaved
Remote
US
79K-150K Annually
Mid level
79K-150K Annually
Mid level
Information Technology • Business Intelligence
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.
Top Skills: GainsightSalesforceTotango
Reposted 4 Days AgoSaved
In-Office or Remote
2 Locations
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills: AIB2B SaasCs Tools
Reposted 4 Days AgoSaved
Remote
USA
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills: Api IntegrationsPythonSQL
Reposted 4 Days AgoSaved
Remote
United States
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 4 Days AgoSaved
Remote
United States
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.
Top Skills: ExcelSQL
Reposted 4 Days AgoSaved
Remote
United States
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager ensures successful project completion for clients, coordinating between internal resources and clients, focusing on healthcare data projects, communication, and project management.
Top Skills: ExcelSQL
5 Days AgoSaved
Remote
USA
Senior level
Senior level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
5 Days AgoSaved
Remote
USA
Senior level
Senior level
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
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5 Days AgoSaved
Remote
US
75K-95K Annually
Mid level
75K-95K Annually
Mid level
eCommerce • Software
As a Customer Success Manager, you'll support eCommerce clients by managing a high-volume portfolio, driving retention, analyzing usage, and identifying upsell opportunities, while providing guidance on marketing strategies and best practices.
Top Skills: Data AnalysisEcommerceMarketing StrategySaaS
5 Days AgoSaved
Remote
US
80K-165K Annually
Mid level
80K-165K Annually
Mid level
Edtech
As a Customer Success Manager, you'll drive retention and satisfaction by building relationships, promoting product adoption, and ensuring renewals with partners in higher education.
Top Skills: ExcelSaaS
5 Days AgoSaved
Remote
United States
70K-80K Annually
Senior level
70K-80K Annually
Senior level
HR Tech • Logistics • Software
As an Enterprise Customer Success Manager, you will manage strategic relationships to ensure customer satisfaction, retention, and growth, through a consultative, data-driven approach.
Top Skills: Compliance SolutionsSaas Solutions
5 Days AgoSaved
Remote
United States
70-100 Annually
Senior level
70-100 Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning
Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.
Top Skills: AIB2B SaasEhr Integration
5 Days AgoSaved
Remote
United States
Mid level
Mid level
Security • Software
The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.
Top Skills: AgileAi SecurityCi/Cd PipelinesDevsecopsMisconfiguration DetectionPen-TestingSastScaScmsScrumSdlcSecrets DetectionSecure Supply ChainThreat ModelingWaterfall
Reposted 12 Days AgoSaved
Remote or Hybrid
US
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
5 Days AgoSaved
Remote
United States
Mid level
Mid level
Artificial Intelligence • Information Technology • Software • Automation
As a Legal AI Customer Success Manager, you will partner with Fortune 500 legal and marketing teams to adopt AI solutions, translate regulations into actionable logic, drive workflow redesign, and build trust with stakeholders.
Top Skills: AIRegulatory FrameworksSaaS
5 Days AgoSaved
Remote
US
Mid level
Mid level
Healthtech
As a Customer Success Manager at Vitable, you'll drive customer engagement, retention strategies, and handle inquiries while collaborating cross-functionally to enhance client experience.
Top Skills: ChargebeeGoogle SuiteHubspotNotion
6 Days AgoSaved
In-Office or Remote
4 Locations
183K-212K Annually
Senior level
183K-212K Annually
Senior level
Software
The Strategic Customer Success Manager ensures enterprise clients successfully adopt and leverage a cloud-native software platform, driving user engagement and satisfaction through change management and customer advocacy.
Top Skills: AWSConfluenceExcelGoogle AppsJIRAMS OfficePowerPointSalesforceSlack
6 Days AgoSaved
Remote
United States
Mid level
Mid level
Other
The Customer Success Manager is responsible for strengthening client relationships, ensuring customer satisfaction, expanding accounts, and addressing client needs effectively through proactive communication and collaboration.
Top Skills: Crm Software
6 Days AgoSaved
Remote
2 Locations
77K-132K Annually
Senior level
77K-132K Annually
Senior level
Software
The Customer Success Manager will enhance customer experience, drive adoption of products, manage relationships, recover at-risk accounts, and support renewals and expansion opportunities through effective communication and collaboration.
Top Skills: GainsightSalesforce CRM
6 Days AgoSaved
Remote
US
70K-150K Annually
Senior level
70K-150K Annually
Senior level
Mobile • Software
The Senior Enterprise Customer Success Manager at Jamf will manage a portfolio of enterprise accounts, drive customer engagement, and ensure successful Apple product deployments, focusing on customer satisfaction and retention.
Top Skills: GainsightiOSmacOSSalesforceTvos
6 Days AgoSaved
Remote
United States
65K-80K Annually
Junior
65K-80K Annually
Junior
Information Technology • Consulting
The Client Success Manager coordinates client communications and manages client relationships, utilizing Google Analytics to track campaign performance and ensuring client retention through exceptional service.
Top Skills: Content Management SystemsGoogle AnalyticsWordpress
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