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Top Remote Customer Success Manager Jobs in Boston, MA

3 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
120K-120K Annually
Mid level
120K-120K Annually
Mid level
Edtech • Software
The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.
Top Skills: Salesforce
Reposted 12 Days AgoSaved
Remote
USA
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
3 Days AgoSaved
Remote
US
Mid level
Mid level
Information Technology • Software
The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focuses on driving adoption, increasing value, and managing retention through a trusted advisor relationship.
Top Skills: Workday Product Suite
3 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
As a Customer Success Manager, you will drive customer value in enterprise AI software, manage customer health, track success metrics, and collaborate with sales and technical teams while developing retention strategies and tailored plans.
Top Skills: CRMCs Tools
3 Days AgoSaved
Remote
United States
86K-105K Annually
Mid level
86K-105K Annually
Mid level
Fintech • Real Estate • Software
As a Customer Success Manager, you will manage customer accounts, support onboarding, drive product adoption, and ensure client satisfaction through relationship and project management.
Top Skills: Customer Relationship ManagementProduct TrainingProject Management
3 Days AgoSaved
Remote
United States
Mid level
Mid level
Business Intelligence • Consulting • Big Data Analytics
The Client Success Manager will onboard, train and support dealerships using NCC's Complete Credit platform, ensuring effective adoption and customer satisfaction.
Top Skills: Mobile ApplicationsWeb-Based Software
Reposted 3 Days AgoSaved
Remote
United States
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
4 Days AgoSaved
Remote
United States
Mid level
Mid level
Big Data • Software
As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.
Top Skills: PlanhatSalesforce
4 Days AgoSaved
Remote
USA
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
Lead implementation, usage, retention, and expansion of customer accounts in Law Enforcement, ensuring success through strong relationships and project management.
Top Skills: Agile DevelopmentProject Management ToolsTechnical DevelopmentUas Software
Reposted 4 Days AgoSaved
Remote or Hybrid
US
86K-115K Annually
Mid level
86K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, provide strategic solutions, and analyze user engagement data to improve customer experiences.
4 Days AgoSaved
Easy Apply
Remote
U.S.
Easy Apply
85K-90K Annually
Junior
85K-90K Annually
Junior
Edtech
The Client Success Manager role involves managing client relationships, executing training programs, analyzing data, and coordinating with various teams to ensure client satisfaction.
Top Skills: ExcelGoogle SuiteJIRA
4 Days AgoSaved
Remote
United States
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Information Technology • Software
The ServiceNow Development Team Lead will manage a technical team, facilitate Agile processes, mentor members, oversee implementations, and ensure technical quality for ServiceNow solutions.
Top Skills: Agile ScrumAjaxCSSHTMLHTTPJavaScriptServicenowTcp/IpXML
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4 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
75K-104K Annually
Mid level
75K-104K Annually
Mid level
Software
As a Customer Success Manager at Dutchie, you'll enhance customer experience by managing account health, retention, and risk mitigation, working closely with Account Managers and cross-functional teams to address customer needs and improve processes.
4 Days AgoSaved
Remote
United States
Mid level
Mid level
Sales • Software
The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.
Top Skills: HubspotLookerSalesforceTableau
4 Days AgoSaved
Remote
United States
Junior
Junior
Information Technology • Software • Cybersecurity
The Associate Customer Success Manager will assist in managing customer journeys, support upsell opportunities, and collaborate with internal teams to ensure customer satisfaction.
Top Skills: CRMCsm ToolsOpenaevOpencti
Reposted 13 Days AgoSaved
In-Office or Remote
6 Locations
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
US
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 4 Days AgoSaved
Remote
US
120K-125K Annually
Mid level
120K-125K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Client Success Manager drives engagement and relationship management with hospital partners, ensuring product utilization and success through collaboration and strategic planning.
Reposted 4 Days AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
70K-110K Annually
Senior level
70K-110K Annually
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Reposted 4 Days AgoSaved
In-Office or Remote
2 Locations
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills: AIB2B SaasCs Tools
Reposted 4 Days AgoSaved
Remote
USA
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills: Api IntegrationsPythonSQL
Reposted 4 Days AgoSaved
Remote
United States
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 4 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
65K-70K Annually
Junior
65K-70K Annually
Junior
Edtech
The SMB Customer Success Manager at Newsela ensures client success and product adoption among schools and districts, leveraging data to drive results and collaborating with internal teams.
Top Skills: GainsightSalesforce
Reposted 5 Days AgoSaved
Remote
USA
132K-149K Annually
Senior level
132K-149K Annually
Senior level
Hardware • Machine Learning • Security • Software
The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.
Reposted 5 Days AgoSaved
Remote
United States
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills: SaaS
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