Top Remote Customer Success Manager Jobs in Boston, MA

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

The Senior Technical Customer Success Manager will oversee technical relationships with OEM partners, guiding implementation and integration of n8n's systems into their applications, and providing strategic advice on product and architecture decisions.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

The Customer Success Manager at Cordance will manage customer accounts, focusing on renewal, expansion initiatives, and ensuring customer satisfaction through best practices and engagement metrics. The role involves collaboration with sales and product teams and using CRM tools to track customer health and retention.

The role involves managing post-sales relationships for key North American enterprise accounts in utilities and construction, ensuring customer ROI, driving strategic growth, and collaborating with teams in the UK.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Sr. Customer Success Manager will lead consultative conversations with Spanish-speaking restaurant clients, handle complex negotiations, collaborate cross-functionally, and leverage data to drive customer success.

The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.

The Customer Success Manager at Azul ensures optimal customer experiences through onboarding, regular communication, revenue growth strategies, and managing renewals while advocating for customer needs.

The Customer Success Manager will drive customer experience, manage multiple accounts, align delivery teams with client goals, and ensure project success with government agencies.

The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.

The Senior Enterprise Customer Success Manager will operate as a strategic partner for customers, ensuring they achieve measurable value from the platform, while managing retention and expansion opportunities within a portfolio of enterprise accounts.

The Customer Success Manager will ensure customer satisfaction and retention, driving growth in mid-market accounts through proactive engagement and support strategies.

Manage customer accounts, optimize product adoption and workflows, and serve as a trusted advisor. Collaborate with cross-functional teams to enhance customer experience and troubleshoot issues.

As the Founding Customer Success Manager, you will establish and manage Flai’s customer success function, ensuring dealerships effectively use the platform while driving adoption, retention, and feedback for product enhancements.

The Customer Success Manager is responsible for onboarding customers, building relationships, ensuring product utilization, troubleshooting issues, and improving customer experience through feedback and insights.

You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.