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Top Remote Customer Success Manager Jobs in Boston, MA

Reposted 18 Days AgoSaved
Remote
United States
100K-115K Annually
Junior
100K-115K Annually
Junior
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills: B2B SaasData And Automation ToolsMarketing Automation
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
Reposted 23 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
5 Days AgoSaved
In-Office or Remote
Boston, MA, USA
Mid level
Mid level
Software
The Strategic Customer Success Manager at Cloudinary manages a portfolio of strategic accounts, focusing on customer relationships, adoption strategies, and cross-functional initiatives to drive account success.
Reposted 5 Days AgoSaved
In-Office or Remote
5 Locations
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
9 Days AgoSaved
In-Office or Remote
Boston, MA, USA
Senior level
Senior level
Enterprise Web • Information Technology • Software • Business Intelligence • Financial Services
Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.
Top Skills: Ai-Powered Communications PlatformCrm/Cs Platform
5 Hours AgoSaved
Remote
United States
160K-210K Annually
Senior level
160K-210K Annually
Senior level
Software
Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.
Top Skills: AIB2B Saas
Reposted 9 Days AgoSaved
In-Office or Remote
Boston, MA, USA
Junior
Junior
Marketing Tech • Software
As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.
Top Skills: AISales Software
17 Hours AgoSaved
Remote
US
120K-200K Annually
Junior
120K-200K Annually
Junior
Artificial Intelligence • Software • Cybersecurity
The Technical Customer Success Manager ensures a seamless customer experience post-sale, manages customer inquiries, advocates for product improvements, and develops workflows for self-service.
Top Skills: Application SecurityDeveloper ToolsSaaS
Reposted 19 Hours AgoSaved
Remote
United States
Junior
Junior
Fintech • HR Tech • Payments • Financial Services
As a Customer Success Manager at Deel, you will build customer relationships, address challenges, drive product adoption, and ensure a high-quality experience.
Top Skills: Compliance SoftwareData Analysis ToolsHrisPayroll
19 Hours AgoSaved
Remote
USA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Healthtech • Biotech
The Client Success Manager at GeneDx develops and maintains client relationships, ensuring seamless customer experiences and identifying growth opportunities while collaborating with sales and cross-functional teams.
Top Skills: Salesforce
Reposted 19 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
Senior level
Senior level
Cloud • Software
The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.
Top Skills: Cloud Security ToolsDastQualysSastScaTenableVeracode
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Reposted 19 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
75K-90K Annually
Junior
75K-90K Annually
Junior
Information Technology • Software
The Customer Success Manager will handle critical customer relationships, ensuring engagement, retention, and growth through tailored applications of Antenna data. Responsibilities include onboarding, supporting clients, collaboration with various teams, and contributing to best practices in customer success.
Top Skills: AnalyticsData Analysis
YesterdaySaved
Remote
United States
Senior level
Senior level
Information Technology
The Customer Success Manager at Doxim manages customer relationships, overseeing onboarding, ensuring positive experiences, and driving expansion through upsell and cross-sell initiatives while resolving issues efficiently.
Top Skills: MS Office
Reposted YesterdaySaved
Remote or Hybrid
US
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager ensures customer satisfaction and retention by managing relationships, driving ROI, and facilitating product training while addressing customer needs and challenges.
Top Skills: GainsightSalesforceServicetitanTableau
YesterdaySaved
Remote
United States
Mid level
Mid level
Software
As a Customer Success Manager, you'll oversee client onboarding, manage renewals, identify growth opportunities, and collaborate with internal teams to drive success.
Top Skills: Salesforce
YesterdaySaved
Remote
US
120K-180K Annually
Senior level
120K-180K Annually
Senior level
Cloud • Natural Language Processing • Security • Software • Cybersecurity
The Enterprise Customer Success Manager at Nightfall AI will oversee customer journeys, manage renewals and expansions, provide strategic guidance, and ensure customer satisfaction while leveraging AI technology.
Top Skills: AIComplianceData SecuritySaaS
YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Security • Software
As a Customer Success Manager, you will drive customer onboarding, adoption, and satisfaction while strategically managing customer relationships and translating technical features into business value. You'll facilitate program management across accounts and lead customer programs for operational efficiency and risk mitigation.
Top Skills: AgileAi SecurityCi/CdDevsecopsNext-Gen Security ToolsPen-TestingSastScaScmsScrumSdlcSecrets DetectionSecure Supply ChainThreat ModelingWaterfall
Reposted YesterdaySaved
Remote
United States
2-3 Annually
Mid level
2-3 Annually
Mid level
Information Technology • App development
As a Customer Success Manager, drive customer adoption and growth of MobileAction's platforms by engaging with clients, managing renewals, and ensuring satisfaction.
Top Skills: Apple Search AdsGoogle AdsHubspotExcelTableau
Reposted YesterdaySaved
Remote
United States
Mid level
Mid level
Edtech
The Manager, CSM will lead the SMB Customer Success team, focusing on developing engagement models, driving product adoption, mentoring CSMs, and achieving revenue targets, while maintaining high customer retention rates.
Reposted YesterdaySaved
Remote
United States
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Software
The Customer Success Manager will act as a trusted advisor, ensuring customer satisfaction and retention by managing relationships post-implementation, driving platform adoption, and collaborating with internal teams for seamless experiences.
Top Skills: ChurnzeroCRMGainsightHubspotSalesforce
Reposted YesterdaySaved
Remote
USA
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
As a Client Success Manager at HONK, you will onboard new clients, deliver training, drive account growth, and support strategic initiatives to enhance customer relationships.
Top Skills: AsanaHubspotZendesk
2 Days AgoSaved
Remote
USA
65K-95K Annually
Junior
65K-95K Annually
Junior
Software
The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.
Top Skills: Excel
Mid level
Software
As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.
2 Days AgoSaved
Remote
United States
Junior
Junior
Artificial Intelligence • Healthtech
As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and lead success initiatives in a dynamic environment.
Top Skills: Data Analytics
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