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Top Remote Customer Success Manager Jobs in Boston, MA

19 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills: Ai ToolsSaaS
19 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage relationships with enterprise customers, aiding in their success and optimizing their use of the FourKites platform while identifying upsell opportunities.
Top Skills: AIDigital TransformationSaaSSupply Chain
Reposted 19 Days AgoSaved
Remote
United States
60K-91K
Mid level
60K-91K
Mid level
AdTech • Digital Media • Marketing Tech • Professional Services
The Client Success Manager builds strong client relationships, strategizes account growth, ensures alignment with client priorities, and drives measurable campaign outcomes.
Top Skills: Digital MarketingGenerative Ai
Reposted YesterdaySaved
Remote
United States
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Software
The Associate Customer Success Manager will build and maintain strong customer relationships, ensuring clients maximize the value of Cyara's solutions through effective communication and strategic management.
Top Skills: SaaSSoftware Development Lifecycle
22 Days AgoSaved
Remote
United States
120K-130K Annually
Mid level
120K-130K Annually
Mid level
Information Technology • Software • Cybersecurity
The Customer Success Manager at ReversingLabs will oversee key accounts, ensure technical progress aligns with customer goals, and drive strategic growth through executive engagement and structured success plans.
Top Skills: GainsightPlanhatSalesforce
4 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
Junior
Junior
Greentech • Hardware • Healthtech • Internet of Things
The Customer Success Manager will oversee post-sale processes, ensure successful client launches, and optimize machine usage while enhancing customer satisfaction and driving revenue.
Top Skills: LookerSalesforce
3 Days AgoSaved
Easy Apply
Remote or Hybrid
4 Locations
Easy Apply
141K-206K
Senior level
141K-206K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you will manage enterprise accounts, drive customer satisfaction, lead contract renewals, and facilitate product adoption through strategic partnerships and insights.
Top Skills: CRMSalesforce
Reposted 25 Days AgoSaved
Remote or Hybrid
US
68K-97K Annually
Mid level
68K-97K Annually
Mid level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager drives customer satisfaction and retention through effective relationship management, ensuring customers achieve their business outcomes and maximum value from CDW Managed Services.
Top Skills: GainsightMicrosoft Office SuiteServicenow
Reposted 25 Days AgoSaved
Remote or Hybrid
2 Locations
Junior
Junior
Logistics • Mobile • Productivity • Software • Transportation
The Customer Success Manager at Zello will manage enterprise accounts, drive product adoption, and foster strong relationships with stakeholders to ensure satisfaction and growth.
Top Skills: Crm ToolsCsm ToolsGainsightHubspotSalesforce
3 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
141K-185K
Senior level
141K-185K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage enterprise accounts, ensure customer value, drive renewals, and enhance adoption of Grammarly's tools in educational institutions.
Top Skills: AICRMLarge Language ModelsSalesforce
Reposted 4 Days AgoSaved
Remote or Hybrid
United States
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.
Top Skills: Banking Software
Reposted 6 Days AgoSaved
Remote
United States
140K-161K Annually
Senior level
140K-161K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
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Reposted 6 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
5 Days AgoSaved
In-Office or Remote
3 Locations
80K-90K
Mid level
80K-90K
Mid level
Healthtech • Other • Productivity • Software • Automation
As a Senior Customer Success Manager, you'll guide a portfolio of customers through onboarding and long-term success while collaborating cross-functionally.
Top Skills: CRMSalesforce
2 Hours AgoSaved
Remote
United States
94K-128K
Senior level
94K-128K
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills: AdvertisingAmazonEcommerceExcelWalmart
YesterdaySaved
Remote
United States
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Fintech • Financial Services
Manage a portfolio of employer clients, building relationships, driving adoption, and ensuring customer satisfaction while collaborating across teams for seamless experiences.
Top Skills: HubspotSalesforce
YesterdaySaved
Remote
United States
90K-100K Annually
Junior
90K-100K Annually
Junior
Fintech • Financial Services
The Customer Success Manager will manage customer relationships, develop success plans, and lead cross-functional projects to enhance customer satisfaction and retention.
Top Skills: CRMHubspotSalesforce
YesterdaySaved
Remote
United States
Mid level
Mid level
Digital Media • Social Media • Software • Sports
Lead the Client Success team for Track & Field/Cross Country and Wrestling, overseeing partner support and operational execution. Manage workflows, establish performance standards, and collaborate with internal teams.
Top Skills: DirectathleticsMilesplitTrackwrestling
Reposted 9 Days AgoSaved
Remote
USA
75K-100K Annually
Entry level
75K-100K Annually
Entry level
Software
As an Associate Client Success Manager, you will build client relationships, ensure product usage, provide training, and support customer inquiries post-Go Live.
Top Skills: Emr SystemsExcel
YesterdaySaved
In-Office or Remote
4 Locations
Mid level
Mid level
Information Technology • Travel
The Customer Success Manager serves as the main contact for customers, helps optimize product use, drives revenue growth, and builds strong client relationships. They also gather data for enhancements and support customers with strategies for maximizing product benefits.
Top Skills: Amadeus ProductsExcelMs OutlookMs PowerpointMs WordSalesforce
YesterdaySaved
Remote
United States
Junior
Junior
Information Technology • Productivity • Software
The Customer Success Manager I drives customer satisfaction and adoption for Vonage's clients, ensuring growth and retention through collaboration and effective account management.
Top Skills: Salesforce CRM
YesterdaySaved
Remote
US
Junior
Junior
Information Technology • Productivity • Software
The Customer Success Manager II manages top customer accounts, driving satisfaction, adoption, and growth through collaboration across teams and cross-selling products.
Top Skills: SaaSSalesforce CRM
YesterdaySaved
Remote
USA
Mid level
Mid level
Information Technology
As a Customer Success Manager, you will own strategic relationships with clients, enhancing value through implementation, training, and reporting on performance metrics.
Top Skills: SaaS
YesterdaySaved
Remote or Hybrid
2 Locations
95K-110K Annually
Mid level
95K-110K Annually
Mid level
Software
The Client Success Manager builds client relationships, maximizes ROI through social tools, delivers recommendations, leads client lifecycle, and advocates for client needs.
Top Skills: GainsightSalesforce
YesterdaySaved
Remote
US
140K-155K
Senior level
140K-155K
Senior level
Artificial Intelligence • Healthtech • Software
The Customer Success Manager serves as a trusted advisor to clients, enhancing platform utilization, optimizing workflows, and driving revenue growth through customer relationships and contract renewals.
Top Skills: AIChatgptMonday.ComSFDC
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