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Top Remote Customer Success Manager Jobs in Boston, MA
Healthtech
The Client Success Manager oversees revenue cycle activities, ensuring compliance and efficiency in accounts receivable management while leading teams and implementing strategies for improvement.
Top Skills:
Business WarehouseGaapHyperionMdp BillingSap Business Warehouse
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills:
CRMData VisualizationSaaS
Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Strategic Customer Success Manager will oversee customer relationships, ensuring their satisfaction, product adoption, and retention while coordinating cross-functional teams to meet customer goals.
Top Skills:
BoostupGainsightSalesforce
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
The role involves managing customer relationships post-implementation, ensuring customer satisfaction, improving processes, and reporting trends for strategic development.
Top Skills:
Customer Relationship Management SystemsData ManagementIotOnline Systems TrainingProcess Improvement
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills:
Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you'll manage relationships with up to 40 enterprise customers, ensuring their success from onboarding to renewal by aligning solutions to their business needs.
Top Skills:
Cloud TechnologiesCybersecurityIdentity ProtectionLinuxNetworkingWindows
Information Technology • Software
As a Digital Led Customer Success Manager, you will onboard customers, identify risks, provide technical guidance, and foster relationships for renewal and expansion, driving customer success through data-driven insights and best practices.
Top Skills:
Data AnalysisDevOpsProduct TelemetrySoftware Delivery
Featured Jobs
Big Data • Fitness • Healthtech • Software • Analytics • Energy
As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.
Top Skills:
JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
Machine Learning
The Enterprise Customer Success Manager guides enterprise clients in adopting Comet's platform, ensures value delivery, and manages relationships to improve customer satisfaction and retention.
Top Skills:
AIMl
Software • Automation
The Customer Success Manager enhances customer satisfaction and retention by managing relationships, driving sales growth, analyzing data, and collaborating with teams to ensure customer success.
Top Skills:
ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSaaS
Cloud • Fintech • Insurance • Software
The Senior Director of Customer Success Management leads a team to enhance customer satisfaction and retention. Responsibilities include managing strategic relationships, driving customer initiatives, and mentoring CSMs.
Top Skills:
ChurnzeroAzureSaaSSQL Server
Cloud • Fintech • Insurance • Software
The Customer Success Manager manages multiple accounts, ensuring customer satisfaction and success, identifying upselling opportunities, and fostering relationships with clients and internal teams.
Top Skills:
ChurnzeroDuck Creek SuiteAzureSaaSSQL Server
Hardware • Information Technology • Other • Software • Analytics
The Customer Success Manager ensures high customer satisfaction, proactive relationships, monitors customer health, and collaborates with teams to facilitate client goals.
Top Skills:
Google SuiteSalesforce
Marketing Tech • Real Estate • Software • PropTech • SEO
As a Client Success Manager I, you'll enhance client engagement, educate on SEO and digital marketing, identify upsell opportunities, and co-host webinars to drive product adoption.
Top Skills:
App NurturingContent MarketingDigital MarketingEmail CampaignsSeo
Events • Analytics • Consulting
The Customer Success Manager II engages with Forrester's clients to enhance relationships, ensure satisfaction, facilitate problem-solving, and promote client retention through tailored engagement strategies.
eCommerce • Mobile
The Customer Success Manager advocates for and supports clients using GoSpotCheck, providing onboarding, training, and data-driven recommendations to ensure adoption and engagement.
Top Skills:
AIDeep LearningExcelGospotcheckImage RecognitionSQL
Artificial Intelligence • Security • Software
The Customer Success Manager manages client accounts, ensures product value delivery, leads onboarding, monitors success metrics, and advocates for client needs.
Blockchain
The Customer Success Manager at Toku will manage client relationships, ensure payroll accuracy, and enhance customer satisfaction, leveraging expertise in payroll and compliance.
Top Skills:
Customer Relationship ManagementPayroll Management
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As an Enterprise Customer Success Manager, you will drive growth and renewals within enterprise accounts, ensuring client satisfaction and engagement throughout the customer lifecycle while achieving revenue goals.
Sales • Software
As a Customer Success Manager, you will enhance customer satisfaction, build relationships, analyze data for insights, and manage multiple accounts while partnering with teams across functions to ensure client objectives are met.
Top Skills:
SaaS
Information Technology • Business Intelligence • Consulting
The Senior Associate Client Success Manager oversees client onboarding, account management, and retention, ensuring effective communication and quality assurance throughout the client lifecycle.
Top Skills:
Cloud ComputingIt InfrastructureIt Managed ServicesItilMicrosoft Office SuiteSsae 16
Information Technology • Analytics
As a Customer Success Manager, you'll manage customer relationships, drive retention and expansion, and ensure optimal product usage in the healthcare SaaS sector.
Top Skills:
Cpq SoftwareSalesforce
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Software
The Lead Customer Success Manager manages strategic customers, drives customer outcomes, educates on product features, and fosters executive visibility and growth opportunities.
Top Skills:
SaaSSoftware Applications
Software • Agriculture
The Customer Success Manager will enhance customer adoption of Seso's HR platform, manage a territory of growers, and drive high renewal rates through effective relationship building and strategic project management.
Top Skills:
Hr SoftwarePayroll SystemsRemote Work ToolsSaaS
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