Top Remote Customer Success Manager Jobs in Boston, MA

As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

Manage and deepen higher-education client relationships across a multi-state territory, conduct on-campus visits and annual reviews, liaise between clients and internal teams, use data and AI-enabled analytics to drive client ROI, support account strategy and identify upsell opportunities, represent Jenzabar at regional events, and travel frequently (50–75%).

The Senior Customer Success Manager serves as a trusted advisor, managing customer relationships and ensuring they maximize their investment in R7's cybersecurity solutions through support and guidance.

The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.

The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

Manage enterprise customer relationships to drive retention, renewals, and value realization. Serve as client advocate, conduct QBRs, forecast revenue, optimize pass rates, monitor tickets/escalations, and advise on product adoption and upsell opportunities. Travel ~20%.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

As a Partner Success Manager, you will manage relationships with college partners, drive product adoption, and ensure partner success through data-driven insights and strategic engagement.

The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

Manage agency and client relationships, oversee campaign setup and execution across platforms, monitor performance and reporting, troubleshoot technical/operational issues, identify risks and upsell opportunities, and deliver strategic recommendations to drive client value and campaign success.

Manage daily communication for channel accounts, support onboarding, optimize programs in Salesforce, drive account growth, and enhance client success through proactive relationship management.

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.

As a Digital Customer Success Manager, you will manage a portfolio of accounts, leveraging AI for monitoring and customer engagement while driving retention, expansion, and adoption of LeanData's products.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

The Customer Success Manager will manage client relationships, optimize product use, drive customer satisfaction, and develop strategic account plans while collaborating internally to enhance service delivery.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

The Customer Success Manager will onboard dealership accounts, drive product adoption, manage relationships, and create operational processes while providing customer feedback to improve the product.

The Client Success Manager will manage post-sale client relationships, driving engagement and growth while translating client needs into actionable solutions.