Top Remote Customer Success Manager Jobs in Boston, MA

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.

The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.

The Customer Success Manager drives customer value through effective use of UJET's platform, manages account health, identifies expansion opportunities, and fosters strong relationships for increased product adoption and retention.

You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

The Customer Success Manager is responsible for building relationships with clients, driving retention and renewal, and identifying revenue growth opportunities through strategic engagement and analysis.

As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and lead success initiatives in a dynamic environment.

Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

Partner with enterprise clients to maximize BrandBastion's AI-driven platform, drive renewals and upsells, analyze performance data to recommend strategies, prevent churn, relay customer feedback to product teams, and develop customer advocates.

Manage a portfolio of mid-market and enterprise school-district accounts to drive product adoption, execute renewals, identify expansion opportunities, deliver trainings, analyze usage data, and maintain executive relationships and CRM records.

The Customer Success Manager will support high-profile customers, driving adoption of RingCentral's technology and ensuring customer satisfaction while managing internal and external initiatives.

As a Staff Technical Customer Success Manager, you will coach customers, manage a portfolio, drive effective outcomes, and collaborate with sales and product teams to leverage Kong's API solutions.

The Enterprise Customer Success Manager will guide large enterprise customers through journey management transformations, ensuring adoption and value realization, driving renewals and expansion, and collaborating with cross-functional teams.

The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.

The Customer Success Manager manages the full customer lifecycle, leads retention initiatives, collaborates with teams, and provides insights to customers through data analysis.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

The SOC Client Success Manager ensures account health, value realization, and retention by serving as a trusted advisor and managing client relationships effectively.