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Top Remote Customer Success Manager Jobs in Boston, MA
Software
The Customer Success Manager will deliver candidates to clients, manage communications, provide product feedback, and ensure customer retention.
Top Skills:
AICommunication ToolsCustomer Relationship ManagementData Analysis
Professional Services • Software
The Customer Success Manager will drive client success, retention, and relationship building, while identifying upsell opportunities and collaborating with sales.
Top Skills:
CRMHubspot
Artificial Intelligence • Healthtech • Telehealth
Manage relationships with partners, drive adoption of best practices, oversee customer lifecycle, and present data-driven insights to decision-makers for optimal product utilization.
Top Skills:
CRMData VisualizationSaaS
Software
The Customer Success Manager will build relationships with customers, manage onboarding, oversee their journey, and ensure contract renewals while influencing the product roadmap based on customer feedback.
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager, you'll build relationships with stakeholders, execute adoption plans, ensure customer retention, advocate for customer needs, and manage projects effectively.
Top Skills:
AILegal TechSaaS
Software
As a Customer Success Manager at Keeper, you will onboard new clients, enhance existing accounts, and improve internal processes to ensure customer satisfaction and product adoption.
Top Skills:
HubspotNotionSalesforceSlack
Reposted 4 Days AgoSaved
Software
As a Junior Customer Success Manager, you'll build long-term relationships with customers, manage communication, present solutions, and drive product value.
Top Skills:
SAP
Information Technology • Consulting
The Customer Success Manager ensures client satisfaction post-sale, managing projects, reporting, and driving renewals within a SaaS environment.
Top Skills:
ExcelFreshdeskSaaSSFDCZendesk
New
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Financial Services
The Customer Success Manager will maintain customer relationships, drive adoption of Givzey solutions, and improve customer satisfaction in nonprofit fundraising.
Top Skills:
CanvaZoom
Aerospace
The Customer Success Manager at DroneDeploy builds relationships with enterprise customers in the AEC industry, driving adoption of DroneDeploy solutions and ensuring high retention and account growth. They collaborate with sales, marketing, and product teams to enhance customer experiences and product usage.
Top Skills:
JIRASalesforceZendesk
Biotech
The Customer Success Manager will enhance customer experience, manage the customer lifecycle, and collaborate with various teams to ensure customer satisfaction and product adoption.
Top Skills:
Crm ToolsHubspotSalesforce
Software
As a Customer Success Manager, you'll manage relationships with customers, drive growth, resolve issues, advocate for customer needs, and improve customer experiences.
Top Skills:
ErpSaaS
Marketing Tech • Social Media • Automation
As a Customer Success Manager, you'll enhance customer experience, manage accounts, build processes, and influence product direction to foster growth.
Top Skills:
CodaHubspot Cs Suite
Information Technology
The Senior Customer Success Manager drives client retention and expansion, providing training and strategic consultation for SaaS solutions, while managing customer relationships and ensuring satisfaction.
Top Skills:
Dealersocket CrmMicrosoft Office SuiteSaaSSalesforce CRM
Software • Cybersecurity
As a Senior Customer Success Manager, you'll guide enterprise customers through onboarding and adoption of Valence's SaaS security solutions, ensuring customer engagement, satisfaction, and retention while collaborating cross-functionally.
Top Skills:
Cloud SecurityCybersecuritySaaS
Professional Services
The Enterprise Customer Success Manager drives value from the BetterUp platform for clients, building relationships, managing accounts, and ensuring customer satisfaction through strategic consulting and project management.
Artificial Intelligence • Software • Generative AI
As a Scaled Customer Success Manager, you will oversee customer onboarding, manage relationships, drive value, and improve retention through effective use of AI and collaboration with sales teams.
Top Skills:
AIB2B SaasCs Tools
Artificial Intelligence • Software • Generative AI
The role involves managing customer onboarding, adoption, training, and retention strategies while analyzing data and collaborating with sales for growth opportunities.
Top Skills:
Cs Tools
Cloud • Software
Manage customer relationships to achieve business goals through effective use of Salesforce, guiding strategies and providing solutions that enhance customer outcomes.
Top Skills:
Salesforce
Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager engages with Public Sector clients to enhance product adoption, drive customer retention, and optimize experiences through strategic business partnerships and cross-functional collaboration.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you'll build strong relationships with customers, drive engagement, maximize their use of ServiceTitan, create value plans, and ensure customer retention through effective communication and support.
Top Skills:
GainsightSalesforceServicetitanTableau
Cloud • Enterprise Web • Healthtech • Mobile • Software
The Senior Customer Success Manager manages post-sales relationships with enterprise clients, ensuring client satisfaction, adoption, and retention while promoting product value and addressing challenges.
Top Skills:
Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
Artificial Intelligence • Professional Services • Software • Analytics
The Enterprise Client Success Manager engages clients by consulting on software projects, driving product adoption, and providing training to ensure client success and satisfaction.
Top Skills:
SaaS
Healthtech
As a Customer Success Manager, you will manage relationships with customers in revenue cycle management, ensuring service delivery and improving KPIs.
Top Skills:
Crm SystemsData AnalyticsHealthcare SoftwareRevenue Cycle Management
Software
Manage a portfolio of Mid-Market Film & Television clients, driving account growth, feature adoption, and client satisfaction while collaborating across teams to improve customer experience.
Top Skills:
Data AnalysisPayroll Systems
Top Boston, MA Companies Hiring Remote Customer Success Managers
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