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Top Remote Customer Success Manager Jobs in Boston, MA

Reposted 22 Days AgoSaved
Remote
United States
Junior
Junior
Information Technology • Sales • Security • Cybersecurity • Automation
The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.
Top Skills: AWSAzureVMware
4 Days AgoSaved
Remote or Hybrid
10 Locations
154K-182K Annually
Mid level
154K-182K Annually
Mid level
Cloud • Professional Services • Analytics • Consulting • Cybersecurity • Utilities • Big Data Analytics
The Client Success Manager will manage and strengthen client relationships, ensure customer satisfaction, provide support, and develop success strategies to maximize product value.
Top Skills: Analytics SoftwareCrm ToolsCustomer Success Platforms
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
86K-106K
Mid level
86K-106K
Mid level
Artificial Intelligence • Healthtech • Telehealth
The Customer Success Manager will manage client relationships, drive product adoption, and oversee the customer lifecycle to ensure satisfaction and retention.
Top Skills: Data VisualizationSaas-Based Solutions
5 Days AgoSaved
In-Office or Remote
8 Locations
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Software
The Customer Success Manager oversees relationships with enterprise clients, driving engagement and adoption of WorkWave's solutions while managing complex projects and maximizing customer value throughout their journey.
Top Skills: Project Management MethodologiesSaaS
Reposted 4 Days AgoSaved
Remote
2 Locations
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
The Customer Success Manager will onboard clients, ensure their success with the product, support account growth, and improve internal processes.
Top Skills: HubspotNotionSaaSSalesforceSlack
Reposted 4 Days AgoSaved
Remote
United States
Entry level
Entry level
Financial Services
Manage customer relationships, drive tool adoption, ensure license renewals, and improve Customer Success operations, focusing on nonprofit organizations.
Top Skills: CanvaZoom
Junior
Software
The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.
Top Skills: Artificial IntelligenceMachine LearningSAP
8 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Healthtech • Information Technology • Telehealth
The Customer Success Manager will ensure clients derive value from athenahealth products by building relationships, managing accounts, and providing analytical support focusing on revenue cycle management improvement.
Top Skills: AthenahealthCernerEpicGainsightSalesforce
2 Hours AgoSaved
Remote
USA
85K-100K
Entry level
85K-100K
Entry level
Edtech
As a Customer Success Manager at OpenSesame, you'll guide customers in achieving training goals, manage accounts, and improve retention and engagement metrics.
Top Skills: GainsightSalesforce
4 Hours AgoSaved
Remote
US
95K-110K Annually
Senior level
95K-110K Annually
Senior level
Software
The Strategic Customer Success Manager nurtures client relationships, optimizes ROI, develops key client advocates, conducts account reviews, identifies upselling opportunities, and delivers training to enhance client satisfaction with Listen360 products.
Top Skills: SaaS
4 Hours AgoSaved
Remote
United States
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Software • Cybersecurity
The Customer Success Manager oversees a portfolio of customers, ensuring their experience and retention while managing onboarding, project execution, and relationships. They utilize data to guide priorities and facilitate upsell opportunities, fostering strong customer partnerships and internal team accountability.
Top Skills: Compliance SoftwareCybersecurity ToolsIt Systems
Reposted 18 Hours AgoSaved
Remote
USA
129K-165K Annually
Senior level
129K-165K Annually
Senior level
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Customer Success Manager builds relationships with customers, addresses business challenges, demonstrates product value, and champions customer needs for Sift's Digital Trust & Safety solutions.
Top Skills: APIsSaaS
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Reposted 18 Hours AgoSaved
Remote
United States
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills: B2B SaasMartech
Reposted 18 Hours AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.
Top Skills: AIData AnalyticsSaaS
Reposted 18 Hours AgoSaved
Remote
United States
Mid level
Mid level
Artificial Intelligence • Healthtech
The Customer Success Manager champions customer relationships, drives value demonstration, and serves as a liaison between customers and internal teams to enhance user experiences with AI solutions.
Top Skills: AIData AnalyticsSaaS
Reposted 18 Hours AgoSaved
Remote or Hybrid
2 Locations
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Other
Manage client relationships in CPG and analytics, drive data execution and cross-functional coordination, and identify growth opportunities.
Reposted 18 Hours AgoSaved
Remote
US
164K-180K
Senior level
164K-180K
Senior level
Artificial Intelligence • Cybersecurity
The Senior Customer Success Manager is responsible for managing Enterprise accounts, ensuring customer satisfaction, and acting as a trusted adviser for the NodeZero product.
Top Skills: ClientsuccessCustomer Relationship Management SoftwareCustomer Success SoftwareCybersecurityGainsightHubspotSalesforce
Reposted 18 Hours AgoSaved
Remote
United States
72K-86K Annually
Junior
72K-86K Annually
Junior
Information Technology • Software
The Customer Success Manager will support SMB customers by driving engagement, adoption, and value realization while managing account health and expansion opportunities.
Top Skills: SaaS
Reposted 18 Hours AgoSaved
Remote
United States
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Fintech • Software
As a Customer Success Manager at Karbon, you'll manage client relationships, drive product adoption, monitor customer health, and strategize for client success and retention.
Top Skills: Invoicing & Payments SoftwareSaaS
Reposted 18 Hours AgoSaved
Remote
United States
Junior
Junior
Fintech • Software
As a Customer Success Manager at Karbon, you'll manage client relationships, create success strategies, promote product adoption, and ensure customer satisfaction while monitoring account health.
Top Skills: B2B SaasConsultingProject Management
YesterdaySaved
Remote
2 Locations
80K-110K
Mid level
80K-110K
Mid level
Sales • Software
The Digital Customer Success Manager will enhance customer retention through Gainsight by executing engagement strategies, analyzing data for insights, and collaborating with teams to improve customer success programs.
Top Skills: Gainsight CsGainsight Px
YesterdaySaved
Remote
US
Senior level
Senior level
Internet of Things
The Customer Success Manager will manage client relationships, analyze data, oversee account operations, and collaborate with teams to enhance ad product performance and reduce churn.
YesterdaySaved
Remote
United States
Junior
Junior
Fintech • Software
The Customer Success Manager is responsible for onboarding clients, driving product adoption, and ensuring customer satisfaction, particularly in bridal retail.
Top Skills: BridalliveCrm ToolsPos HardwareSaaS
YesterdaySaved
Remote
United States
Senior level
Senior level
Digital Media • News + Entertainment • Software
The Customer Success Manager ensures customer satisfaction post-sale, drives customer engagement, and partners across teams to enhance customer experience and retention.
Top Skills: Cloud EnvironmentsIp EnvironmentsVideo Production Software
Reposted 10 Days AgoSaved
In-Office or Remote
6 Locations
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
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