Top Remote Jobs in Boston, MA

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

The Senior Client Partner drives growth in Enterprise accounts by managing sales cycles, developing consulting solutions, and fostering client relationships, acting as a strategic advisor to executives.

Lead the rearchitecture and implementation of Arcadia's User Management system, focusing on authentication and authorization frameworks. Drive new systems and mentor engineers to ensure secure data access and operational excellence.

The GTM Product Enablement Manager will develop training strategies, create content, analyze effectiveness, and support sales and marketing initiatives to enhance product understanding and adoption.

Lead design, launch, and scaling of targeted partner programs to accelerate regional growth, product adoption, incentives, and strategic collaborations. Partner with cross-functional teams to build operational processes, measure program effectiveness, iterate on performance, and convert initiatives into repeatable, scalable motions.

Lead and architect enterprise Kubernetes platforms (EKS/GKE), automate resource management and scaling (Karpenter, ScaleOps), implement IaC and CI/CD, apply FinOps to optimize cost, improve observability, mentor engineers, and drive platform resilience and operational excellence.

The Senior Creative Designer will lead creative projects, develop visual systems, and collaborate with teams to enhance SmartBear's brand identity across various platforms and channels.

Senior, full-cycle recruiter responsible for sourcing and hiring Sales Account Executives across the Americas. Build proactive pipelines via LinkedIn Recruiter and sourcing tools, partner with sales leaders on hiring strategy and compensation, manage interview scorecards and process, deliver pipeline health updates, and negotiate offers to close high-quality, diverse candidates.

Serve as the technical lead for enterprise accounts: architect solutions, drive technical sales, run end-to-end Proof of Value, and collaborate with internal teams to address customer security and AI/ML-related needs. Act as a consultative advisor for AI adoption and secure networking within large accounts.

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.

Lead and scale a Quality Assurance team that validates and qualifies open-source leads for sales readiness. Own hiring, training, QA standards, KPI tracking, and process improvements while partnering with SDRs, Sales, and partners to drive pipeline impact.