Top Remote Customer Success Jobs in Boston, MA

The Customer Success Manager advocates for customers, oversees their portfolio, ensures optimal product use, and resolves issues to enhance customer outcomes.

Customer Success Associates guide users through platform adoption, ensuring customer retention and growth by managing accounts and generating contract renewals.

As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.

The Customer Program Manager oversees ChurnZero platform management, driving optimization, user adoption, and supporting strategic initiatives related to customer success.

The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.

The Senior User Operations Specialist will resolve technical issues, provide customer support, assist with training, and enhance user operations efficiency.

The Onboarding Manager will facilitate onboarding and implementation for new clients, ensuring seamless transitions and driving early product adoption through customized plans and collaboration with Sales and Customer Success teams.

As a Student Success Coach, you'll provide support to students, resolve inquiries, and help ensure their academic success for graduation.

The role involves coaching new instructors, monitoring engagement and metrics, and supporting live learning initiatives in a virtual environment.

The Junior Client Success Manager supports clients by providing training and product knowledge, managing retention efforts, and ensuring documentation of client interactions.

The Client Success Manager will support clients by providing training, managing retention efforts, and ensuring successful product usage, while documenting interactions accurately.

As a Junior Client Success Manager, you will support clients, manage retention, provide training, and advocate for client needs while maintaining accurate records.

The Technical Account Manager builds customer relationships, drives product adoption, offers GRC expertise, manages accounts, and conducts training while collaborating across teams.