Top Remote Customer Success Jobs in Boston, MA

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Implementation Consultant leads new client projects, providing technical support, training, and best practices for successful software onboarding and adoption, while managing multiple implementations simultaneously.

The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.

Lead a team of Enterprise Customer Success Managers, manage enterprise account portfolios, and drive client retention and expansion through relationship management and data analysis.

The Client Success Operations Associate provides first-line support to hospitality and e-commerce customers, handling tickets, troubleshooting technical issues, and documenting findings. They communicate effectively with clients and escalate issues as needed, while maintaining high-quality responses and participating in training and documentation efforts.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

As a Customer Success Manager II, you will manage client accounts, ensure product adoption, mitigate churn risks, and collaborate across teams to enhance customer satisfaction and retention in payroll solutions.

The Customer Success Manager will manage relationships with SMB to mid-market customers, ensuring their satisfaction and retention through proactive support and strategic guidance.

The Client Success Manager at Adswerve will manage relationships with clients, driving engagement and maximizing retention while collaborating with internal teams and identifying growth opportunities.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.