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Top Remote Customer Success Jobs in Boston, MA

3 Days AgoSaved
Remote or Hybrid
Waltham, MA, USA
88K-116K Annually
Mid level
88K-116K Annually
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager advocates for customers, oversees their portfolio, ensures optimal product use, and resolves issues to enhance customer outcomes.
Top Skills: Ai-Powered ToolsServicenow
Reposted 6 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
110K-135K
Junior
110K-135K
Junior
Healthtech • Software
Customer Success Associates guide users through platform adoption, ensuring customer retention and growth by managing accounts and generating contract renewals.
Top Skills: AmplitudeEnterprise SaasGainsightLookerPlanhatZoom
Reposted 7 Days AgoSaved
Remote or Hybrid
Waltham, MA, USA
Junior
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.
Top Skills: .NetDjangoFlaskIbm Db2JavaMs SqlOraclePrometheusPythonSaaSSnmp
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Reposted 11 Days AgoSaved
Remote or Hybrid
Framingham, MA, USA
Mid level
Mid level
Big Data • Healthtech • Software
The Customer Program Manager oversees ChurnZero platform management, driving optimization, user adoption, and supporting strategic initiatives related to customer success.
Top Skills: ChurnzeroCustomer Success PlatformProject Management Tools
Reposted 5 Days AgoSaved
Remote
USA
Mid level
Mid level
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia is responsible for managing non-enterprise client relationships, ensuring data quality, and providing support through technical troubleshooting and training.
Top Skills: BoxCloud TechnologiesConfluenceJIRAMS OfficeProgramming LanguagesSQL
25 Days AgoSaved
In-Office or Remote
Westwood, MA, USA
31-33
Junior
31-33
Junior
HR Tech • Information Technology • Software
The Senior User Operations Specialist will resolve technical issues, provide customer support, assist with training, and enhance user operations efficiency.
Top Skills: SaaSSalesforceSQLZapier
5 Hours AgoSaved
In-Office or Remote
4 Locations
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Big Data • Information Technology • Software • Analytics • Energy
The Onboarding Manager will facilitate onboarding and implementation for new clients, ensuring seamless transitions and driving early product adoption through customized plans and collaboration with Sales and Customer Success teams.
Top Skills: Crm ToolsSalesforce
Reposted 9 Hours AgoSaved
Remote or Hybrid
United States
Junior
Junior
Artificial Intelligence • Edtech • Healthtech • Software
As a Student Success Coach, you'll provide support to students, resolve inquiries, and help ensure their academic success for graduation.
Top Skills: FreshdeskFrontHubspot
13 Hours AgoSaved
Remote or Hybrid
United States
35-45
Senior level
35-45
Senior level
Artificial Intelligence • Edtech • Healthtech • Software
The role involves coaching new instructors, monitoring engagement and metrics, and supporting live learning initiatives in a virtual environment.
Top Skills: Google DocumentsGoogle Drive
13 Hours AgoSaved
Remote
United States
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
The Junior Client Success Manager supports clients by providing training and product knowledge, managing retention efforts, and ensuring documentation of client interactions.
Top Skills: Salesforce
13 Hours AgoSaved
Remote
United States
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager will support clients by providing training, managing retention efforts, and ensuring successful product usage, while documenting interactions accurately.
Top Skills: Digital MarketingSaaSSalesforce
YesterdaySaved
Remote
US
50K-55K
Entry level
50K-55K
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
As a Junior Client Success Manager, you will support clients, manage retention, provide training, and advocate for client needs while maintaining accurate records.
Top Skills: Salesforce
Reposted 13 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
110K-125K
Senior level
110K-125K
Senior level
Cloud • Information Technology • Security • Software
The Technical Account Manager builds customer relationships, drives product adoption, offers GRC expertise, manages accounts, and conducts training while collaborating across teams.
Top Skills: GrcIso27001Nist 800-53Risk CloudSaas Applications
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