Top Entry Level Operations Jobs in Boston, MA

Serves as the front desk representative, welcoming visitors and supporting residents and staff. Manages badges, keys, access systems, supplies, building issues, service calls, conference rooms, and kitchens. Provides basic technology support, coordinates with facilities teams and vendors, maintains building and resident knowledge, and assists with broader Operations team tasks.

Supports the Product team by turning ambiguous problems into scalable systems and measurable workflows. Responsibilities include process mapping, automation, research, analysis, documentation, dashboard and reporting development, stakeholder coordination, frontline observation, tool rollout, onboarding, training, adoption measurement, and continuous improvement. The role uses AI and operational data to reduce manual effort, improve throughput and quality, and standardize work across clinical, operational, enrollment, and enterprise teams.

Oversee daily site operations, staffing, workflows, inventory, safety compliance, reporting, audits, and coordination across logistics, maintenance, HR, and other teams. The role also supports onboarding, training, issue resolution, process improvements, and maintaining efficient, compliant site operations in a fast-paced environment.

Administer COBRA and Direct Bill plans, balances, employer accounts, and incoming files. Resolve internal questions, account discrepancies, and tier-three escalations using product and system knowledge. Communicate with departments, employers, consultants, brokers, and vendors through case management. Support peer training, process improvement, compliance with HIPAA policies, special projects, and quality and performance goals.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.

Process and reconcile contribution and eligibility files for reimbursement plans, initiate ACH funding requests, post participant transactions, generate reports, monitor inbox and CRM requests, and support client inquiries. The role requires strong organization, attention to detail, communication, multitasking, and the ability to learn recordkeeping systems while meeting deadlines in a collaborative financial services environment.

Manage daily Residence Life office operations, including scheduling, communications, visitor registration, phone triage, budgeting, purchasing, contracts, and website support. Hire, train, and supervise student workers while maintaining strong customer service. Build relationships with campus partners and support housing, residence hall, student staff, and divisional projects. The role requires an organized, calm, service-oriented professional who can manage competing priorities in an on-campus college environment.

Manages billing operations and customer service activities, including resource allocation, staff training and performance management, issue resolution, and cross-functional communication. Acts as the team’s primary billing expert, resolves complex assignments, and ensures daily operations meet department goals through strong leadership, organization, analytical, and problem-solving skills.

Owns visit delivery, SLA attainment, clinician cost, roster health, and operational performance for assigned telehealth marketplace programs. Responsibilities include staffing strategy, data analysis, incentive deployment, real-time escalation playbooks, AI-agent oversight, client launches, program configuration, and cross-functional partnership. The role also supports client reviews, supply readiness, program expansions, and continuous improvement across Marketplace Operations.

Own revenue operations for the global renewals organization by managing sales cadences, forecasting, business planning, KPI reporting, dashboards, process workflows, resource allocation, budgets, and executive presentations. The role partners cross-functionally with Sales, Finance, HR, Enablement, and Operations teams to improve sales effectiveness, optimize processes, support onboarding, and identify growth opportunities.

Supports Boston Red Sox Baseball Operations through administrative work, player research, strategic initiatives, logistics, process improvement, and video, data, and technology management. Provides support for the MLB Draft, trade deadline, free agency, and salary arbitration while developing baseball operations skills through education, mentorship, and project-based experience.

Process and reconcile retirement-plan payroll files, contributions, rollovers, loan payoffs, ACH funding requests, and custodial cash activity. Conduct quality-control reviews, investigate discrepancies, respond to transaction inquiries, maintain accurate records, and meet service deadlines. Collaborate with internal partners, escalate unusual issues, and contribute to process improvements, testing, documentation, and special projects while learning retirement-plan operations and related systems.

Provides written customer support through inbound chat and email. Manages multiple queues, resolves member issues, explains financial topics clearly, de-escalates concerns, follows up on open requests, and improves workflows and service processes.

Operationalize workforce funding programs by administering ETPL listings, supporting partner onboarding, maintaining Salesforce records, resolving funding inquiries, documenting procedures, producing reports, researching public funding opportunities, and improving scalable workflows. The role coordinates across Product, Enrollment, Student Support, Marketing, Finance, and Sales while ensuring compliance, data accuracy, partner communication, and consistent support for funded enrollments.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Build and operate Firecrawl’s legal operations function from scratch. Responsibilities include implementing contract, compliance, matter management, e-billing, and legal technology systems; managing contract intake and routing; overseeing outside counsel and vendors; tracking legal spend, contract volume, and turnaround times; supporting regulatory research; and automating repetitive workflows with technology and AI. The role partners closely with finance, sales, product, engineering, HR, security, and leadership.

Provides administrative and operational support for the Grooming Sales and Market Strategy & Planning organization. Responsibilities include calendar and meeting management, event and customer meeting coordination, onboarding support, procurement and purchase order assistance, inventory and materials tracking, communications, office routines, field execution, and process improvement. The role is primarily onsite and requires strong organization, communication, discretion, problem-solving, and proficiency with Microsoft Office tools.

Processes corporate action events, client elections, payments, reconciliations, and class action activities. Responsibilities include reviewing market announcements, entering and validating transaction information, processing client instructions, confirming agent activity, communicating uninstructed positions, reconciling receivables and payables, identifying complex or problematic items, and supporting client calls. The role requires accurate transaction processing, professional communication, organization, multitasking, deadline management, and teamwork.

Train in personal and commercial insurance policies and systems while supporting underwriting and insurance operations. Responsibilities include verifying policy data, identifying and correcting errors, notifying agencies of changes, reviewing applications, processing endorsements, and completing departmental projects. The role requires strong communication, customer service, organization, problem-solving, and Microsoft Office skills. This is an in-office position five days per week in Boston.

Coordinates litigation support operations by triaging and routing tickets, managing Zendesk and phone communications, monitoring job milestones, requesting vendor updates, and keeping clients informed. Resolves cross-functional issues, escalates urgent requests, maintains accurate case records, and supports knowledge-base and meeting-note projects. The role requires organized, precise handling of high-volume, deadline-driven workflows and familiarity with legal documents and eFiling or case-management platforms.

Process and manage incoming mail requests for 529 plans: sort, open, scan, archive, and transmit time-sensitive checks. Provide client service, follow documented procedures, ensure data security, meet productivity and quality standards, and support team projects during peak season.

Build and operate an AI-assisted revenue acquisition engine through prospect research, outbound campaigns, CRM automation, lead follow-up, database reactivation, appointment generation, pipeline management, reporting, and continuous campaign optimization. The role targets private-pay healthcare businesses and requires independently managing prospect data, workflows, messaging, qualification, and revenue-focused growth initiatives.

Manage all operational elements of a small-to-mid sized bank branch including cash vault and ATM custody, auditing negotiable instruments and drawers, BSA and compliance tasks, new account documentation review, transactional servicing, and customer-facing sales and referrals.