Top Entry Level IT Jobs in Boston, MA

Provide Tier 1 support for end users: troubleshoot hardware, software, and peripherals; respond via phone/email/chat/ticketing; set up/configure equipment; document tickets; coordinate vendor repairs; perform occasional on-site visits; contribute to documentation and process improvements.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Provide frontline IT support at Cribl's San Francisco office and globally: hardware provisioning, access requests, onboarding/offboarding, AV and event support, MDM and cloud tool support, document troubleshooting in a knowledge base, execute projects to automate and integrate systems, and participate in on-call/standby duties.