Top Entry Level Customer Success Jobs in Boston, MA
The Customer Support Representative (CSR) is responsible for receiving incoming calls from customers, partners, and field service employees, providing technical assistance and support, documenting interactions, and participating in various customer-related processes and projects.
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The Product Support Representative is responsible for providing exceptional customer support by interpreting technical, subscription, payment, and administrative questions. They must be organized, detail-oriented, and excellent communicators. Daily activities include responding to customer queries, validating issues, personal development, and project work.
Customer Success Manager at Klaviyo responsible for building and nurturing relationships with customers, providing assistance with product knowledge, and exceeding customer expectations. Key responsibilities include establishing as a trusted advisor, devising success plans, proactively reviewing customer performance, collaborating with internal teams, and contributing to product improvements. Required skills include account management, marketing strategy, communication, problem solving, and proficiency in Microsoft Office Suite, G-Suite, Salesforce.
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As a ServiceNow Integration Specialist, you will be responsible for developing sustainable integrations for customers, ensuring enterprise-ready support, and maintaining proactive communication with customers.
The Customer Success Manager will be responsible for owning retention, churn rate, and upsells, as well as driving long-term customer adoption through scalable onboarding with multiple departments and use cases. They will work cross-departmentally with sales, product, and support teams to ensure customer success. Strong organizational and communication skills are required, as well as a love for start-ups.
The Floating Universal Banker at Leader Bank is responsible for maintaining a high level of service quality, selling Bank products, conducting financial transactions with customers, and adhering to security and compliance policies. This role requires strong interpersonal skills, communication skills, attention to detail, and the ability to handle multiple priorities.
The Order Management Specialist is responsible for supporting the global sales team through pre/post-sales activities, quotations, and managing orders. Key duties include order processing, preparing quotations, analyzing sales opportunities, and ensuring compliance with regulations. Must have 2+ years of experience, strong English communication skills, proficiency in Microsoft Office, and ability to work flexible hours.
Click Therapeutics is seeking a Privacy Specialist to implement data privacy and compliance initiatives, develop policies and procedures, and work cross-functionally to integrate privacy into operations and digital therapeutics products. The role involves partnering with stakeholders, identifying privacy risks, drafting documentation, and fostering a culture of privacy awareness.
Top Companies in Boston, MA Hiring Customer Success Roles
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