Top Entry Level Customer Success Jobs in Boston, MA

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

As a Customer Success Representative, you will support customers by answering queries, providing training, and optimizing their experience with our products. You will document interactions in Salesforce, serve as an advocate, and promote the adoption of features and tools.

Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.

Support post-sales customer lifecycle by onboarding customers, managing renewals, driving long-term engagement, running feature training and meetings, liaising with Product/Engineering, and identifying churn risks.

Build and maintain client relationships, conduct onboarding and product training, monitor engagement and usage, provide ongoing education and support, address concerns, identify renewal and growth opportunities, and track satisfaction metrics.

Respond to client inquiries, track and follow-ups on requests, provide product guidance, and support client satisfaction and retention.

Act as primary client contact for a portfolio, build trust-based relationships, communicate performance and outcomes, coordinate cross-functional marketing teams, manage timelines and risks, and drive client retention and satisfaction.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

Own onboarding and coaching for PT and chiropractic practices to drive adoption beyond initial reactivation. Run kickoff calls, coach owners on workshops and funnel optimization, monitor health scores and usage to prevent churn, and improve net revenue retention by feeding product and onboarding insights back to the team.

The Customer Success Analyst will manage deal pipelines, follow up with customers, and gather data to enhance user experience.

As a Client Success Strategist, you will manage client relationships, ensure clear communication, and coordinate internal teams to achieve client goals.

The Customer Success Coordinator manages customer communications, supports compliance reporting, and ensures timely document submission while maintaining accurate records.

The Customer Success Manager oversees client onboarding, monitors usage, mitigates risks, and collaborates with teams to enhance customer satisfaction with Litera's legal technology solutions.

The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.

The Client Success Coordinator manages client accounts, ensuring positive experiences through communication, onboarding, and performance analysis, while collaborating with internal teams.

The Customer Success Manager will analyze customer requirements, promote ExtraHop's solutions, secure renewals, and manage customer relationships to drive successful outcomes and expansion opportunities.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.