Top Entry Level Customer Success Jobs in Boston, MA

The Customer Success Manager at Klaviyo focuses on ensuring customer satisfaction by empowering creators and facilitating their use of first-party data for personalized experiences in ecommerce. Responsibilities include onboarding new hires, collaborating with clients, and attending industry events with up to 10% travel.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

Provide high-quality ongoing support and account management to existing clients, drive product adoption and retention, educate customers on solutions, coordinate with Sales, Technical Support, and Professional Services, resolve issues, perform outreach for identified risks, and maintain subject-matter expertise on product releases.

Support Major Accounts Customer Success by executing audience lists and digital/email campaigns, managing inbound cases and operational workflows, producing client reports and promotional materials, coordinating cross-functional projects, monitoring task workflows, and identifying process improvements to enhance client service and campaign outcomes.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

The Customer Success Manager role involves managing customer relationships, providing support, training users on software, and ensuring customer satisfaction and retention.

This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.

As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.

The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

The Customer Success Associate will launch new projects, manage customer project data, provide technical client training, and enhance client engagement with the platform.

As a Customer Success Associate, you'll support clients in using Touchplan® for construction projects, ensuring effective training, engagement, and excellent customer service.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.

The Associate Customer Success Engineer will ensure customer satisfaction through onboarding, troubleshooting, and driving adoption of the Cyera platform, while acting as a technical advisor and advocate for clients.

The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

As a Customer Success Associate, you will assist in understanding customer goals, be an advisor on QA practices, build relationships with stakeholders, and support customer success initiatives, ultimately growing into a Customer Success Manager role.

The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.

As a Customer Success Associate, you'll manage a diverse portfolio, drive customer engagement, support renewals, and uncover growth opportunities using data-driven insights.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

The role involves contacting prospects interested in Construction Management software, answering their questions, guiding bookings for demos, and taking notes in the CRM system.

The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.

This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.