Top Entry Level Customer Success Jobs in Boston, MA

11 Days AgoSaved
Easy Apply
Hybrid
Boston, MA
Easy Apply
72K-108K Annually
Entry level
72K-108K Annually
Entry level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Customer Success Manager at Klaviyo focuses on ensuring customer satisfaction by empowering creators and facilitating their use of first-party data for personalized experiences in ecommerce. Responsibilities include onboarding new hires, collaborating with clients, and attending industry events with up to 10% travel.
15 Days AgoSaved
Easy Apply
Remote
Boston, MA
Easy Apply
Entry level
Entry level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsGitlab
18 Days AgoSaved
In-Office or Remote
Boston, MA
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
Reposted 6 Days AgoSaved
Hybrid
Boston, MA
Entry level
Entry level
Consumer Web • Software
As a Customer Success Manager, you'll onboard users, manage feedback and feature requests, assist in marketing, and provide sales support while engaging users via Zoom calls.
Top Skills: SaaS
Reposted 6 Hours AgoSaved
Remote or Hybrid
Boston, MA
Entry level
Entry level
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills: B2B SaasCrms
12 Days AgoSaved
In-Office
Boston, MA
55K-67K Annually
Entry level
55K-67K Annually
Entry level
Information Technology • Professional Services • Software • Industrial
The Customer Success Associate will launch new projects, manage customer project data, provide technical client training, and enhance client engagement with the platform.
Top Skills: B2B SaasEnterprise Software Applications
12 Days AgoSaved
In-Office
Boston, MA
55K-67K Annually
Entry level
55K-67K Annually
Entry level
Manufacturing
As a Customer Success Associate, you'll support clients in using Touchplan® for construction projects, ensuring effective training, engagement, and excellent customer service.
Top Skills: B2B SaasEnterprise Software Applications
3 Days AgoSaved
Remote
Boston, MA
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Software
As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.
Reposted 3 Days AgoSaved
Remote
Boston, MA
100K-120K Annually
Entry level
100K-120K Annually
Entry level
Software • Cybersecurity
The Associate Customer Success Engineer will ensure customer satisfaction through onboarding, troubleshooting, and driving adoption of the Cyera platform, while acting as a technical advisor and advocate for clients.
Top Skills: APIsPythonSQLWeb Services
Reposted 3 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Legal Tech
The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.
Top Skills: AICase Management SystemCase Tracking ToolLegal Technology
5 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Professional Services • Real Estate
The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.
Top Skills: CRMPayroll PlatformsSpreadsheetsTicketing Systems
5 Days AgoSaved
Remote
Boston, MA
90K-90K Annually
Entry level
90K-90K Annually
Entry level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
As a Customer Success Associate, you will assist in understanding customer goals, be an advisor on QA practices, build relationships with stakeholders, and support customer success initiatives, ultimately growing into a Customer Success Manager role.
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8 Days AgoSaved
Remote
Boston, MA
120K-160K Annually
Entry level
120K-160K Annually
Entry level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.
Top Skills: Project Management ToolsSoftware DevelopmentUnmanned Aircraft Systems
Reposted 8 Days AgoSaved
Remote
Boston, MA
50K-70K Annually
Entry level
50K-70K Annually
Entry level
Healthtech
The Client Success Associate will engage clients to drive product usage, collaborate with internal teams, address customer issues, and ensure client satisfaction.
Top Skills: SaaS
Reposted 17 Days AgoSaved
In-Office
Boston, MA
Entry level
Entry level
Big Data • Information Technology • Other • Security
As a Customer Success Associate, you'll manage a diverse portfolio, drive customer engagement, support renewals, and uncover growth opportunities using data-driven insights.
Top Skills: GongMS OfficePower BISalesforceTableau
Reposted 10 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Artificial Intelligence • Enterprise Web • Software • Automation
The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.
Top Skills: Analytics PlatformsAutomation SoftwareBi ToolsWorkflow Systems
Reposted 13 Days AgoSaved
Remote
Boston, MA
55K-65K Annually
Entry level
55K-65K Annually
Entry level
Events • Information Technology • Software
The Customer Success Specialist provides exceptional service by assisting customers with the Eventeny platform, ensuring effective communication, and fostering strong relationships to enhance event experiences.
Top Skills: Google SuiteHubspotSlackZendesk
15 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Information Technology • Professional Services • Software
The role involves contacting prospects interested in Construction Management software, answering their questions, guiding bookings for demos, and taking notes in the CRM system.
Top Skills: CRMZohoZoom
15 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Analytics • Business Intelligence • Consulting • Financial Services
The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.
Top Skills: DropboxHubspotMonday.ComOutlookSlack
Reposted 16 Days AgoSaved
Remote
Boston, MA
50K-59K Annually
Entry level
50K-59K Annually
Entry level
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.
Top Skills: ExcelGoogle SheetsSalesforce
17 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
eCommerce • Fintech • Gaming • Payments
This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.
Top Skills: Approvely DashboardCrm Software
Reposted 5 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Legal Tech • Software
The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
Reposted 21 Days AgoSaved
Remote
Boston, MA
60K-65K Annually
Entry level
60K-65K Annually
Entry level
AdTech • Digital Media • Analytics
The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.
Top Skills: Presentation ToolsProject Management SystemsSpreadsheets
Reposted 24 Days AgoSaved
Remote
Boston, MA
Entry level
Entry level
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills: Cx AutomationTotangoVerint Products
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