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Top Entry Level Customer Success Jobs in Boston, MA
The Implementation Specialist at TravelPerk is responsible for onboarding Premium and Pro customers, providing technical configuration, training, and ongoing support to ensure effective use of the TravelPerk platform. They will work closely with clients to understand their needs, conduct training sessions, and collaborate with various internal teams to drive successful client rollouts.
As a Customer Experience Associate, you will serve as the main contact for DraftKings customers, addressing questions, providing product knowledge, and ensuring a high-quality customer experience across various communication channels.
The Associate Customer Success Manager will drive scalable growth, adoption, and retention for Klaviyo's customer base through tailored engagement strategies. This role involves utilizing data insights to optimize product usage, support customer journeys, and collaborate with internal teams. The ideal candidate should possess strong analytical skills and a passion for customer relations.
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The Customer Success Manager will foster relationships with existing customers, assisting them with onboarding and identifying growth opportunities. Responsibilities include advocating for the customer, monitoring usage trends to address risks, and collaborating with internal teams to enhance customer experience.
BlueConic is inviting applicants to join their talent pool for various roles in the martech and B2B SaaS space. While specific positions are not listed, they encourage candidates with a passion for marketing technology to apply. The company highlights their commitment to flexibility, inclusive culture, and career advancement opportunities.
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As a Customer Success Associate at Robin, you will collaborate with Strategic Customer Success Managers to develop and execute success plans for customers. You will help customers utilize the software effectively, build relationships across global accounts, present to large audiences, and work with internal teams to enhance customer experience.
The Client Engagement Manager will lead grid monitoring projects, ensuring utility partners achieve business outcomes using LineVision technology. Responsibilities include stakeholder management, account planning, and collaboration with cross-functional teams to enhance offerings and contribute to growth.
As a Customer Support Specialist, you'll manage inbound customer requests, resolve technical support questions, assist with customer system setups, contribute to content creation, and enhance customer knowledge bases to ensure high satisfaction and support effectiveness.
Top Companies in Boston, MA Hiring Customer Success Roles
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