Top Entry Level Operations Jobs in Boston, MA

Own and scale revenue operations infrastructure across marketing, sales, advisor engagement, onboarding, and reporting. Responsibilities include administering HubSpot, managing CRM workflows and data integrity, governing pipelines, building executive dashboards, supporting campaign and sales operations, tracking advisor lifecycles, and identifying process improvements. The role translates funnel and operational data into actionable insights that improve scalability, accountability, and growth execution.

Own global Quote-to-Cash operations across bookings, billing, customer onboarding and offboarding, licensing, renewals, channel orders, and partner fulfillment. Manage KPIs, SLAs, escalations, audit controls, data integrity, and cross-functional process automation across Sales, Finance, Legal, Customer Success, IT, and RevOps. Lead and develop a two-person operations team while improving revenue accuracy, cash collection, and operational efficiency.

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Manages operational activities for a banking branch, including cash vault and ATM custody, audits, negotiable instruments, compliance, security, quality control, and safe deposit records. Serves retail customers by opening accounts, processing transactions, handling account maintenance, taking loan applications, closing consumer loans, and making referrals. Requires strong customer service, communication, organization, judgment, and ability to work independently in a fast-paced environment.

Supports fundraising operations through prospect management, donor data maintenance, gift processing, acknowledgment, stewardship, reporting, and cross-functional projects. Maintains accurate constituent records, prepares lists and materials, tracks follow-up, coordinates donor recognition, and assists with high-volume gift and matching-gift processing. The role also helps improve data quality, operational efficiency, and donor service while collaborating across Advancement teams.

Manage fulfillment and inventory by picking, packing, and shipping orders while ensuring quality control and maintaining workspace organization.

Manages daily operations and stakeholder engagement for Northeastern’s entrepreneurship hub. Coordinates entrepreneurship programs, events, venue reservations, vendors, facilities, technology, visitors, and university partners. Provides audio/visual and on-site event support, maintains operating procedures, supports invoicing and financial tracking, supervises student and event staff, and contributes to communications, reporting, and continuous improvement.

Process institutional fund subscriptions, redemptions, transfers, exchanges, onboarding, reconciliations, and register maintenance for a US digital transfer agency. Apply NAV pricing, manage mint and burn instructions, investigate exceptions, maintain maker-checker controls, produce regulatory evidence, and coordinate daily handoffs with the UK operations hub. The role requires accuracy, escalation discipline, and familiarity with transfer agency or investment operations.

Provides administrative and operational support for two organizations at an affordable housing community. Responsibilities include maintaining agency data and records, assisting residents, clients, and staff, handling phone calls, preparing resident communications, delivering customer service, and completing clerical duties.

Supervises an Institutional Middle Office team responsible for transaction processing, trade and cash settlement, collateral, loans, and corporate actions. Reviews work for accuracy, manages deadlines, mitigates operational risk, supports audits and client interactions, and identifies process improvements. The role assigns work, coaches employees, participates in hiring and performance management, trains new hires, supports onboarding and enhancement projects, and serves as an escalation point for operational issues.

Supports daily operations across multiple centers by coordinating food service, reception, participant transportation requests, attendance records, mail distribution, EMR documentation, compliance tracking, and administrative records. Provides welcoming participant service, maintains food safety standards, assists Center Managers, and travels between all organization locations to ensure operational continuity.

Supports client engagements and leadership development solutions throughout their lifecycle. Coordinates project activities, timelines, dependencies, deliverables, documentation, and stakeholder communications while identifying risks and troubleshooting issues. The role also contributes to workflow improvements, operational efficiency, product and process knowledge, and client fulfillment. It requires strong organization, judgment, collaboration, adaptability, and client focus in a fast-paced, matrixed environment.

Supports first-level network infrastructure incidents, changes, documentation, and coordination with operations and engineering teams. Maintains local, field, and global WAN networks, collaborates with vendors, and provides backup support. Manages network hardware logistics, including receiving, staging, configuration, shipping, inventory, warranty replacements, decommissioning, and recycling. The role is fully office-based in Wellesley, Massachusetts, may require travel between locations, and includes occasional after-hours support.

Lead go-to-market strategy and operations initiatives for international and MCS Sales and Account Management teams. Analyze business performance, pipeline, capacity, and trends; translate findings into priorities and recommendations; improve planning, reporting, and decision-making processes; and manage cross-functional projects from scoping through implementation. Partner with senior leaders and teams across Sales, Systems, Business Intelligence, Finance, and Marketing to drive measurable business outcomes.

Supports daily healthcare marketplace operations by accurately executing documented workflows, coordinating patient logistics, improving processes, testing internal and patient-facing tools, and maintaining clean operational data. Collaborates with Care, Technology, Analytics, Provider Operations, Finance, and other teams to resolve issues, streamline the patient journey, and improve internal systems. Requires attention to detail, discretion with confidential information, adherence to HIPAA, adaptability, and strong prioritization in a fast-paced remote environment.

Oversee daily business operations, improve workflows and SOPs, coordinate cross-functional teams, monitor KPIs, manage vendors and operational resources, support onboarding, maintain records, and lead continuous improvement initiatives. The role requires strong organizational, analytical, communication, leadership, and problem-solving skills in a remote work environment.

Provides reception, scheduling, vendor coordination, supply ordering, facilities support, onboarding logistics, records maintenance, expense reconciliation, CRM data entry, donor and program support, and general administrative assistance. The role represents the organization to visitors and partners, supports office events, coordinates workplace services, and provides backup assistance to HR, Finance, and IT. It is hybrid in Braintree, Massachusetts, with required onsite work Tuesday through Thursday.

Lead home health revenue operations teams responsible for orders management, pre-bill audits, held-claim resolution, medical records, and contract therapy workflows. Manage team performance, quality controls, SOPs, escalations, and billing readiness. Monitor operational dashboards and work queues to identify bottlenecks, improve processes, and reduce unbilled revenue. Partner with clinical, billing, product, engineering, and R&D teams to implement workflow improvements and automation.

Provides administrative and operational support across construction projects and the home office. Responsibilities include administering Procore, organizing project documents, coordinating preconstruction and closeout records, supporting certified payroll and labor compliance systems, coordinating jobsite services, managing subcontractor and vendor documentation, preparing reports and training materials, assisting with office administration, and improving workflows through technology, automation, and AI.

Supports investment management operations across onboarding, billing, trade settlement, portfolio reconciliation, corporate actions, account setup, and client activities. Responsibilities include processing transactions, reconciling cash and positions, resolving operational issues, verifying work, maintaining records, reporting metrics, and communicating with internal and external stakeholders. The role requires accuracy, organization, analytical problem-solving, and the ability to manage high data volumes under deadlines.

Supports the Operations Management team through administrative coordination, meeting documentation, membership and election-cycle tasks, records maintenance, research, communications support, client meeting logistics, SOP documentation, and process improvement initiatives. The role supports association portfolios and internal operations without direct client ownership.

Own and improve SafetyWing’s AI support agent in Intercom Fin by maintaining product knowledge, refining guidance and handoffs, analyzing performance, testing changes, and identifying expansion opportunities. The role coordinates with policy, Product, Engineering, Compliance, and Customer Care teams; evaluates emerging AI support capabilities; manages workflows and procedures; and reports performance insights to leadership.

Owns end-to-end operational service relationships for premier financial-services clients. Serves as the primary contact for inquiries, escalations, and service issues; leads client change initiatives, service reviews, benchmarking, root-cause analysis, and process improvements. The role supports standardization, automation, KPI-driven decision-making, and improved service quality across complex client operations, including transfer agency oversight.

Own the implementation, administration, and continuous improvement of Ashby’s Support systems. Responsibilities include configuring ticketing workflows, automations, routing, SLAs, escalations, reporting, integrations, and data migrations; evaluating vendors; documenting system architecture; and leading change management, training, and adoption. The role partners with IT, RevOps, Engineering, Workforce Management, QA, Training, and Support Leadership to ensure scalable support operations.