Top Entry Level Jobs in Boston, MA

Provides first-line digital customer support through chat and tickets for Bilt members. Resolves payment, loyalty, and general platform inquiries; triages and escalates complex issues; documents interactions and identifies trends. Collaborates with internal teams and BPO partners, learns product updates, and adapts support to diverse member and partner needs. Requires weekend work and full-time weekday availability during five weeks of onboarding, including one week in New York City.

Own growth for Circle’s Discover marketplace by driving traffic, GMV, transactions, acquisition, engagement, and retention. Lead experimentation, lifecycle email programs, subscriber acquisition, SEO/AEO, creator success initiatives, funnel and cohort reporting, and growth strategy. Collaborate with product, paid media, data, brand, partnerships, leadership, and creators in a hands-on player-coach role.

Lead macOS security research, including Endpoint Security API telemetry, malware reverse engineering, attack emulation, EDR bypass research, and proof-of-concept development. Collaborate with Detection Engineering, Product, and Engineering to operationalize findings, track Apple platform changes, improve detection coverage, document risks, and mentor teammates. The role also involves building ephemeral research infrastructure and representing the company through technical publications, speaking, and media engagement.

Own Deepgram’s AI applications product line, including strategy, roadmap, customer definition, acquisition, activation, retention, monetization, and profitability. Lead zero-to-one product development, represent the product with customers and partners, and coordinate research, engineering, design, and marketing. Prototype and validate ideas through real usage and measurement while communicating decisions to executives. The role requires shipped, paid consumer or prosumer products, deep AI application experience, technical depth, design judgment, and strong product leadership.

Owns enablement for Enterprise and Strategic Account Executives by designing coaching programs, playbooks, certifications, battlecards, and sales training. The role focuses on MEDDPICC, complex deal execution, account expansion, executive alignment, negotiation, and objection handling. Responsibilities include analyzing call recordings, tracking ramp and certification metrics, partnering with sales leadership and top performers, and collaborating cross-functionally to translate product launches into field-ready materials.

Build and own Arcadia’s internal developer platform across a large-scale data lakehouse and Kubernetes applications. Develop self-service APIs, templates, golden paths, CI/CD capabilities, observability, security controls, and reliability practices. Lead platform migrations, improve developer experience, manage stakeholder needs and costs, set technical direction, and coach senior engineers. The role requires hands-on software development alongside expertise in cloud infrastructure, Kubernetes, networking, infrastructure as code, SLOs, incident response, and platform product management.

Supports Account Executives by leading consultative discovery, delivering tailored technical demonstrations, explaining API integrations and security concepts, and recommending customer-focused SaaS solutions. Collaborates with Product, Customer Success, and Professional Services teams, identifies technical blockers, incorporates customer feedback, and uses data and emerging technologies to improve sales effectiveness. The role requires strong communication, teamwork, curiosity, and comfort engaging both HR and IT stakeholders.

Investigate and resolve card, application, identity, and travel fraud cases from detection through closure. Triage fraud alerts, manage chargebacks and disputes, document cases for regulatory review and SAR support, identify cross-case fraud patterns, collaborate with Support, Legal/Compliance, and Credit teams, and help develop fraud operations procedures and playbooks.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Leads Dragos Public Sector’s post-sales technical team, mentoring subject matter experts and driving customer adoption, operationalization, and measurable platform value. The role manages customer escalations, stakeholder relationships, product feedback, roadmap advocacy, team processes, performance metrics, and AI-enabled improvements. It requires industrial cybersecurity expertise, SIEM experience, advanced network traffic analysis, U.S. citizenship, and willingness to travel up to 25%.