Top Entry Level Jobs in Boston, MA

Provide post-sales technical support for Cato’s cloud networking and security platform. Own customer issues through resolution, troubleshoot complex production problems, mentor support engineers, create knowledge articles, and collaborate with engineering, customer success, professional services, and product management. Serve as a trusted customer advisor by understanding business needs, monitoring customer status, identifying risks and growth opportunities, and helping expand global support services.

Supports wholesale specialty accounts by partnering with Sales leadership to meet sales and shipping goals. Responsibilities include sales analysis, order maintenance, shipping coordination, customer service collaboration, marketing email creation, market trend analysis, reorder identification, account setup, and trade show preparation. The role also supports showroom appointments, brand awareness, and business growth across the Northwest territory.

Leads global product portfolio strategy, profitability, capacity planning, innovation roadmaps, product development, technology transfers, competitive intelligence, and new product launches. The role manages supply and asset optimization, develops business cases, guides pricing and value propositions, supports strategic decision-making, and drives execution across regions. It also requires customer, channel, sales strategy, leadership, and cross-functional influence capabilities.

Lead an autonomous growth marketing pod, managing client relationships, retention, strategy, and performance. Manage and develop a team of media buyers, creatives, and strategists while scaling DTC brands through Meta advertising and creative strategy. Own client communication, upselling, escalations, pod profitability, team accountability, deadlines, and service quality. Diagnose campaign performance, brief creative teams, and maintain profitable, long-term client partnerships.

Customer Success Manager role supporting CommerceIQ’s enterprise customers using an AI-powered commerce platform for content, media, and sales workflows, with a focus on display advertising. The posting does not provide specific responsibilities or qualification details.

Own the technical health of existing customer accounts, including configuration, tracking, integrations, data ingestion, and reporting pipelines. Diagnose data quality issues and technical risks, resolve problems or coordinate escalations, and communicate findings to customer-facing and technical teams. Develop health checks, documentation, and runbooks while identifying recurring issues for standardization and product improvement.

Provides technical support for Relativity products by diagnosing software, network, SQL, and Windows issues. Manages customer tickets from creation through resolution, escalation, and documentation in Salesforce while meeting service-level agreements. Communicates with technical and non-technical customers by phone and email, collaborates across support teams, develops product expertise, and reports significant issues to management. The role works an evening Monday–Friday shift.

Designs, builds, deploys, and improves AI solutions and agentic workflows across the company. Responsibilities include evaluating AI tools, defining architecture, integrating systems, implementing guardrails, monitoring performance, documenting solutions, supporting training, and partnering with IT and Security on SOC 2 compliance. The role owns the technical AI roadmap and release readiness while enabling staff to adopt AI safely and effectively.

Drive revenue for Yahoo Ads within the betting and predictions vertical by prospecting operators, platforms, and agencies; managing sales pipelines; building senior client relationships; developing consultative, data-driven advertising solutions; presenting performance insights; and collaborating cross-functionally on campaign delivery, optimization, and commercial agreements. The role focuses on digital advertising sales across regulated sports betting, iGaming, fantasy, and prediction markets.

Create demos, tutorials, and posts showcasing PlayFlow for multiplayer game developers. Share content across Reddit, Discord, TikTok, YouTube, and other developer communities; answer questions, participate in discussions, and maintain consistent weekly engagement. The contract role requires authentic communication, passion for multiplayer and indie games, self-motivation, and flexibility while working remotely.