Top Entry Level Jobs in Boston, MA

Owns day-to-day database operations and backup/recovery for a large multi-account AWS environment. Maintains RDS, Aurora, and self-managed databases, validates backup restoration, executes disaster-recovery runbooks, and collaborates with infrastructure, security, Kubernetes, networking, and cloud architecture teams. Supports escalations from a 24x7 monitoring team and helps advance managed services and Cloud Center of Excellence capabilities.

Prospects and qualifies business customers, generates sales opportunities, manages leads through the pipeline, conducts onsite presentations, identifies additional purchases, maintains customer and market knowledge, and reports sales activity to management. The role requires strong communication, relationship-building, independence, reliability, and familiarity with office productivity, order processing, and contact management systems.

Manage warm inbound leads from home improvement contractors, qualify prospects, conduct discovery and live product demos, and close deals, often during the first call. Maintain an active pipeline, meet monthly closed-deal quotas, accurately log activity in Salesforce and Dialpad, and hand off new customers to Customer Success. The role requires a proven record of high close rates, quota attainment, inbound sales pipeline management, and closing short-cycle deals.

Hunts and closes new programmatic advertising business with in-house marketing teams and brands in B2B or eCommerce verticals. Develops outbound strategies, builds CRM-managed pipelines, creates executive pitches, and translates customer insights into product strategy. Partners with product, solutions, management, and account teams to support onboarding, client success, and expansion. Requires quota-carrying digital advertising sales experience, consultative selling skills, and occasional regional travel.

Manages relationships with national accounts to maintain customer satisfaction, drive SaaS platform adoption, retain revenue, and grow existing business. Responsibilities include client communications, training, account reviews, renewal support, CRM documentation, revenue tracking, and collaboration with regional, marketing, product, and operations teams. The role also develops customer stories and helps clients and colleagues understand Impel solutions.

Build AI agent evaluation and trace intelligence features, run benchmarks and experiments on Mastra primitives, and use findings to improve agent accuracy, configuration, and behavior. Develop tools that help developers understand agent performance and enable automatic self-improvement through evaluations, suggestions, and rollouts. This hands-on role combines experimentation, benchmarking, and production framework engineering in a fully remote environment.

Owns the triage and escalation of complex customer issues, connecting support activity with Product, Engineering, Client Engagement, and strategic projects. Identifies recurring trends, operational gaps, product opportunities, and customer friction. Builds scalable support processes, documentation, dashboards, workflows, and feedback loops while improving handoffs and enabling informed prioritization across teams.

Support patients and healthcare advocates through phone, email, and chat. Responsibilities include confirming appointments, troubleshooting issues, resolving inquiries, onboarding clients, documenting feedback, reporting platform problems, and helping improve the customer experience. The role requires empathy, attention to detail, basic technical troubleshooting skills, adaptability across shifts, and the ability to handle complex or difficult conversations.

Lead Workday AMS consulting for global clients, specializing in Talent and Learning. Responsibilities include configuration, ongoing support, complex enhancements, client advisory, testing guidance, dependency management, service delivery risk management, stakeholder presentations, workshops, and mentoring junior consultants. The role requires strong Workday functional expertise, customer engagement, communication, and the ability to manage priorities across multiple clients.

Creates standard and specialty floral arrangements, bouquets, wreaths, dish gardens, and terrariums according to customer orders and company quality standards. Responsibilities include cutting and arranging flowers, following recipes and specifications, completing production records, meeting production targets, maintaining plants, supporting other departments, and assisting during peak holiday periods. Requires creativity, attention to detail, reliable attendance, standing throughout shifts, and lifting up to 25 pounds.