Search the 6 jobs at Cognizant

Accountable for deploying and driving efficiency of Incident Management process, managing Major Incidents, producing KPIs and Reports, maintaining technology awareness, facilitating major incident recovery bridge, communicating incident details, delivering process changes, and compiling incident analysis reports.

Provide Deskside Support and technical training to junior employees. Perform IMAC, Break-Fix, and end user support activities. Stage, build, and image systems with standard client image. Support Manufacturing "Shop Floor" devices.

Innovate and provide thought leadership, analyze technology landscape, develop architecture roadmap, manage alliances, and support sales and project estimation for AWS cloud solutions.

Responsible for engineering, architecting, and delivering solutions on Salesforce platform. Must have experience in Banking domain, Experience Cloud, DPA, LWC.

Lead and drive transition of multi-service, multi-geo, and multi-vendor transitions, manage transition objectives, ensure client satisfaction, work with pursuit team to create transition solutions, establish processes and tools for engagement during transition period

Responsible for driving the efficiency and effectiveness of the Incident management process, managing Major Incidents, producing KPIs and Reports, and communicating incident details across the organization. Must have experience with LS business/Pharma Companies and Incident Management calls & processes for Pharma applications. Work authorization required for the United States. Benefits include medical, dental, vision insurance, 401(k) plan, and more. Collaborative work environment.