Top Customer Success Jobs in Boston, MA
As an Engagement Specialist at Mainstay, you will be responsible for planning and executing learner communications, analyzing and training bots, and supporting the growth of Mainstay and its partners. The role involves working closely with Managed Service partners, Customer Success Managers, and Product and Engineering teams to enhance student engagement and impact.
Serve as a trusted advisor to ServiceNow partners in developing successful IT Operations Management (ITOM) Practices, driving cross-functional collaboration, providing training, and maintaining key metrics around partner practices. Recognized as a thought leader in the ITOM space.
As a Growth Customer Advocate at Atlassian, you will focus on helping SMB customers succeed in their cloud journey by demonstrating the value of Atlassian products, optimizing the sales model, and providing feedback to product and marketing teams. You will engage with customers through various channels to drive revenue growth and maximize customer value. This role offers competitive hourly pay and benefits.
Featured Jobs
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include guiding customers through onboarding, building strategic relationships, providing training and support, and advocating for customer needs within the company. Requires 4+ years in customer-oriented roles, 2+ years in construction or energy efficiency industries, a Bachelor's Degree, and excellent written and verbal communication skills.
Seeking a Customer Success Director to join the Contract Automation team, responsible for customer retention, lawyer management, and Contract Automation solution. Must have 8+ years in customer success with experience in the financial services space. Key responsibilities include collaboration, customer onboarding, relationship management, and problem-solving. Ideal candidate has strong communication, growth mindset, presentation skills, and attention to detail.
The Revenue Operations Manager at Ontra will optimize workflows, enhance collaboration between Customer Success and Growth Sales teams, and leverage the tech stack to streamline operations. Responsibilities include optimizing workflows, facilitating collaboration, driving insights, and leading team development. Required skills include Salesforce expertise, people management, multi-product experience, stakeholder management, and project management skills.
As an Enterprise Customer Success Manager, proactively drive new product attachment and build strong relationships with strategic customers. Advocate for the customer internally, focusing on positive customer experience and growth opportunities.
Develop responses to Client Due Diligence Questionnaires (DDQ) and manage compliance reporting. Support internal and external audits, vendor risk assessments, and policy management. Collaborate with various departments to ensure accurate documentation and messaging standards. Requires solid project management skills and proficiency in Microsoft Office tools, Salesforce, and the Wealth Management Industry.
Create products and services that define the future of digital manufacturing. Build and lead teams of talented individuals. Make crucial decisions that directly impact our core business. Work at the intersection of many complex disciplines. Get involved in all aspects of the company.
Seeking a Global Customer Success Manager with 5+ years of experience in Life Sciences, responsible for building and maintaining relationships with key stakeholders, implementing customer lifecycle touch points, driving product usage and retention, and collaborating with various teams to ensure customer success.
The Senior Credit Risk Specialist at the Federal Reserve Bank of Boston evaluates the effectiveness of credit risk management practices for a large financial institution. They lead oversight of credit risk in various business lines, conduct targeted reviews, and influence management actions through relationship management and negotiation. The role involves participating in strategic projects and contributing to risk assessment and supervision policies on a system basis.
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