Top Customer Success Jobs in Boston, MA

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

The Customer Success Associate will enhance customer relationships, drive product adoption, manage accounts, and facilitate positive client experiences while identifying growth opportunities.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

Customer Success Managers at Klaviyo support clients by developing success plans, driving product adoption, and resolving issues to ensure customer satisfaction and usage of the platform.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

The Head of Customer Success will build, define, and scale the Customer Success function while ensuring customer satisfaction and driving engagement and growth across large enterprise accounts. They will work cross-functionally and lead a high-performing team.

The Senior Customer Success Manager acts as the main contact for customers, providing guidance on best practices, resolving issues, and building customer relationships to drive satisfaction and success.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

Lead a team of Customer Success Managers, oversee recruitment, training, and performance management, and ensure exceptional customer service to drive retention and satisfaction.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.

As Head of Value Engineering & Client Success Operations, you'll lead customer engagement, translating product features into value, managing team operations, and optimizing customer success metrics and tools.

The Head of Customer Success manages key relationships and a team supporting major partners, develops initiatives, and executes account reviews to enhance performance.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Digital Customer Success Manager engages with customers to drive product adoption and restore at-risk accounts using AI insights and Gainsight workflows. They collaborate internally and participate in outreach campaigns to enhance customer satisfaction and retention.

The Customer Success Manager will drive customer satisfaction and retention for key accounts, build strong relationships, and maximize platform adoption and utilization.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

As a Supervisor for the Customer Success Team, you will lead and manage a team focused on delivering high-quality customer experiences and resolving escalations while collaborating cross-functionally.

Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.

The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.

The Director, Customer Success leads teams to enhance customer engagement and retention, manages personnel, and drives cross-functional business outcomes.

As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.