Top Customer Success Jobs in Boston, MA

The Strategic Customer Success Manager engages customers to ensure value realization, satisfaction, and adoption of Imprivata solutions, while managing account strategy and renewals.

As a Technical Escalations Engineer, you will master Agent Core, troubleshoot system issues, and optimize processes with Engineering collaboration.

Design and develop blended learning content for Customer Service training at Chewy. Collaborate with SMEs, manage projects, and mentor junior team members.

The Customer Onboarding Specialist will guide new customers through the onboarding process, support account configuration, and provide training to optimize their experience with the platform.

The Desktop Support Engineer will manage IT support needs, facilitate onboarding, oversee equipment, respond to helpdesk requests, and provide technical training.

As a Product Support Engineer, you will provide level 1 and 2 technical support, troubleshoot issues, engage with customers, and enhance documentation.

The Customer Solutions Associate supports LogRocket's customer base by executing product initiatives, offering support on AI products, collecting feedback, and optimizing processes.

As an Enterprise Customer Success Manager, you will oversee onboarding and growth for large enterprise clients, collaborating with sales and product teams while driving value realization and engagement.

Manage level 1 customer support, provide assistance to store personnel and customers, and resolve inquiries through phone and email communications.

The Customer Experience Assistant creates personalized jewelry shopping experiences, meets sales goals, assists customers in purchasing, and maintains showroom organization.