Jobs at Imprivata

Lead the North America Customer Success Desk to develop a digital-first, AI-enabled 1:many customer engagement model. Build and coach CSM teams, drive adoption and retention, design automated workflows, manage escalations, deliver voice-of-customer insights, and coordinate cross-functional processes to meet renewal and expansion targets.

Partner with customer-facing leaders (Professional Services, Managed Services, Customer Success, Technical Support) to lead FP&A: planning, forecasting, KPI development, variance analysis, financial models, dashboards, automation, executive reporting, ad hoc analysis, and mentoring junior analysts to drive operational and financial performance.

Lead sales operations analytics and forecasting to improve pipeline health, forecast accuracy, and revenue predictability. Partner with sales leadership on pipeline reviews, conduct deep-dive funnel and SDR performance analyses, recommend process and automation improvements, drive cross-functional alignment, and mentor junior analysts.

Develop and ship cloud-native full-stack features using Java/Spring Boot backend and React frontends. Design, test, deploy, and maintain secure, scalable services (PostgreSQL, Kafka, AWS, Kubernetes). Own features from design through production, participate in code reviews, troubleshoot production issues, improve CI/CD and observability, and collaborate with product and cross-functional teams. Use AI-assisted tools responsibly to increase engineering productivity.

Lead the Appliance/Server Platform product lifecycle for enterprise access management: define vision and roadmap, prioritize features, drive cross-functional delivery, collaborate with engineering on secure, scalable hybrid (on‑prem/cloud) solutions, coordinate go-to-market teams, monitor success metrics, and grow product adoption and partnerships.

The Software Engineer Co-op will develop backend services, improve observability, create automation for operational tasks, and contribute to AI-enabled operations features.

The Chief Information Security Officer will lead Imprivata's global information security and risk management program, ensuring protection of assets while enabling business growth. Responsibilities include establishing security strategies, managing compliance, and leading threat detection and incident response.

Drive strategy, roadmap, and delivery for Secure Workspace Access with emphasis on browser-based and hybrid VDI/browser access. Conduct customer discovery, define use cases, prioritize roadmaps, partner with engineering and alliances, validate integrations, create business cases, and support go-to-market and adoption. Measure outcomes for usability, supportability, and business value across healthcare and enterprise environments.

The Principal Accountant oversees international accounting functions, month-end close, reconciliations, and collaborates with various departments for compliance and audit support.

Serve as strategic HR partner to Product, Engineering, and Clinical leaders. Drive workforce planning, organizational design, talent management, performance coaching, employee relations, and change initiatives. Leverage HR technologies, analytics, and AI-enabled tools to inform decisions, improve processes, and support global HR programs and integrations.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.

Manage strategic engagement with large enterprise customers to drive product adoption, value realization, renewals, and expansion. Build executive relationships, create Success Plans, lead business reviews, coordinate cross-functional resources, track adoption and health in Gainsight, and meet an annual ARR quota while leveraging AI-enabled tools.

Lead Mid-Enterprise Healthcare sales for a U.S. region, managing Regional Sales Directors and Account Executives to drive bookings, ARR, pipeline, and forecasts. Execute MEDDPICC-driven territory plans, build executive-level healthcare relationships, partner cross-functionally, recruit and develop sales talent, oversee negotiations and Salesforce pipeline hygiene, and travel extensively to increase market penetration and customer acquisition.

The Senior Territory Strategy Manager is responsible for developing territory management strategies, analyzing sales data, and collaborating with teams to drive sales productivity and growth.

The Privacy & Vendor Contracts Manager oversees vendor contracts with a focus on privacy and compliance, managing risks, and partnering with various teams to enhance processes related to data protection and governance.

Senior Solutions Engineer provides pre-sales technical leadership: discovery, customized demos, and proof-of-concept evaluations; authors SOWs, responds to RFI/RFPs, enables channel partners, and transitions accounts to services. Works with sales teams to meet territory revenue goals and requires up to 50% travel.

The Vice President, Sales - Commercial leads sales strategy and execution, driving revenue growth by managing a high-performing sales team while building customer partnerships and aligning with cross-functional teams.

The SVP will lead healthcare sales strategy, drive business growth, manage sales teams, and engage with executive healthcare stakeholders to enhance market leadership and revenue.