Jobs at Imprivata

Supports accounts receivable, accounts payable, billing, and travel and expense operations. Processes and reconciles transactions, maintains financial records, assists with reporting and month-end activities, resolves routine discrepancies, responds to employee, customer, and vendor inquiries, documents procedures, supports audits and system updates, and identifies process improvements using AI tools.

Lead application security and DevSecOps strategy across cloud, on-premises, hybrid, and traditional product environments. Embed security controls into software development and CI/CD, establish secure-by-default standards, automate policy and infrastructure security, protect software supply chains, and address application, cloud, identity, API, AI, and endpoint risks. Partner across engineering, product, operations, SecOps, and GRC to prioritize vulnerabilities, support incident response, maintain compliance evidence, and drive measurable security adoption.

Leads the DevSecOps and application security function, managing the team, program strategy, roadmap, tooling, vendors, and budget. Establishes security-by-design practices, threat modeling, secure development guidance, and training. Governs application and software supply-chain security across CI/CD, cloud, containers, infrastructure, APIs, and on-premises environments. Oversees vulnerability management, security testing, remediation, reporting, and risk processes while partnering with engineering, IT, cloud, SecOps, GRC, and architecture teams.

Supports the Creative team in producing digital and print marketing materials, social media graphics, presentations, event assets, design concepts, mock-ups, and production-ready files. Applies brand guidelines, organizes creative assets, incorporates feedback, and manages multiple projects while developing design, communication, time-management, and project coordination skills.

Manage relationships with gaming customers, prospects, and channel partners across assigned U.S. territories. Sell Imprivata’s security solutions, drive new business, expand existing accounts, manage complex sales cycles, conduct demonstrations, negotiate, close deals, maintain Salesforce forecasts, and collaborate with sales, engineering, finance, operations, and customer success teams.

Designs, develops, tests, and delivers database and platform software for Imprivata’s enterprise access management appliances across on-premises and cloud environments. Responsibilities include distributed database architecture, replication, networking, multithreaded development, automated testing, security vulnerability remediation, platform configuration, and customer issue resolution. The role requires Linux development, database engineering, software design, and full software development lifecycle experience.

Oversee a portfolio of managed services customers, driving program strategy, customer onboarding, executive business reviews, performance governance, and value realization. Lead Foundation Building for new customers, coordinate implementation and transition activities, maintain dashboards and Salesforce updates, and establish scalable standards across Access Intelligence Platform offerings. Partner with cross-functional teams to improve services, resolve escalations, align programs with product strategy, and support customer retention and expansion.

Manage strategic customer accounts using Imprivata’s Privileged Access Security solutions. Drive value realization, product adoption, renewals, expansion, and customer satisfaction through success planning, business reviews, executive relationships, and cross-functional issue resolution. Track deployments, usage, health metrics, and account plans in Gainsight, while providing strategic insights and documenting customer success stories for marketing and advocacy.

Manage strategic customers using Imprivata’s Privileged Access Security solutions. Drive value realization, adoption, renewals, expansion, and customer satisfaction through success planning, business reviews, account strategies, and executive relationships. Coordinate cross-functional resources to resolve challenges, track account health and deployments in Gainsight, document success stories, and provide leadership with account insights. The role requires strong communication, presentation, organizational, problem-solving, and technical solution-alignment skills.

Leads managed services teams and customer portfolios, overseeing service delivery, customer outcomes, staffing, productivity, escalations, and contractual commitments. Develops managers and employees, establishes operating plans and standardized workflows, analyzes operational and capacity metrics, and drives corrective actions and continuous improvement. Partners with Customer Success, Support, Professional Services, Product, Engineering, and Sales to resolve issues, improve readiness, support adoption, and strengthen customer value.

Owns the full lifecycle of learning and development programs, including needs analysis, curriculum design, delivery, stakeholder coordination, vendor management, tuition reimbursement administration, and evaluation. The role develops management and professional development initiatives, facilitates learning sessions, manages program logistics, and uses data and feedback to improve outcomes. It partners with HR business partners, subject matter experts, learning designers, and external vendors to align programs with business priorities and employee development needs.

Provide technical leadership for Imprivata Mobile Access Management managed services: assess environments, configure and optimize MDM/UEM solutions, administer integrations, own support and escalations, run customer meetings, lead optimization projects, deliver training, and act as the customer advocate across product and service teams.

Lead and own the corporate website as a strategic growth channel: define roadmap, optimize digital customer journeys, drive SEO/GEO and conversion rate optimization, evaluate AI capabilities, manage analytics and agencies, ensure site security and performance, and lead a website team to accelerate pipeline growth and customer engagement.

Serve as the FP&A business partner for Renewals and Customer Experience, driving renewal forecasting, retention analysis, ARR and churn reporting, executive dashboards, data governance, financial modeling for budgets/forecasts, and cross-functional strategic analyses to improve renewal outcomes and inform leadership decisions.

Lead and scale global customer marketing to drive retention, engagement, advocacy, and expansion. Build advocacy, storytelling, executive engagement, reference and review programs, align with Sales and Customer Success, measure impact on GRR/NRR and expansion, and manage a high-performing team using analytics and customer/marketing technologies.

Lead the strategy, roadmap, and requirements for secure connectivity capabilities across Imprivata’s platform. Partner with engineering, architecture, security, customers, and go-to-market teams to develop secure tunneling, routing, monitoring, resiliency, and troubleshooting features. Translate complex networking and cybersecurity requirements into scalable enterprise product capabilities, evaluate market trends, define success metrics, and validate solutions for secure remote access, privileged access, zero-trust, and distributed connectivity environments.

Lead strategy, roadmap, and delivery of a shared IAM platform for reusable identity and access services. Conduct discovery, define use cases, partner with engineering/security/devops, drive standards (OIDC, SAML, SCIM), measure adoption and SLOs, and support go-to-market and cross-functional enablement.

Lead strategy and roadmap for Agentic Identity Management (AIM), validate product-market fit, drive commercialization and adoption, partner cross-functionally, mentor product teams, and measure product and business success.

Manages commercial sales across the Western United States, targeting medium and large accounts in non-healthcare industries. Responsibilities include exceeding quota, developing account strategies, engaging executive decision-makers, managing demonstrations and evaluations, partnering with resellers and internal sales teams, maintaining Salesforce and Clari forecasts, and expanding existing customer relationships. Requires extensive enterprise sales experience, Identity and Access Management expertise, executive-level selling, negotiation, presentation, and autonomous territory management.

Leads complex enterprise IT solution deployments for healthcare clients, managing project plans, budgets, schedules, staffing, risks, vendors, and client relationships. Coordinates internal and external teams, tracks project progress and deliverables, communicates with leadership, supports SOW and budget estimation, resolves issues, and contributes to professional services project management methodologies.