Imprivata

Waltham, Massachusetts, USA
957 Total Employees
299 Local Employees
Year Founded: 2002
Jobs at Imprivata

Recently posted jobs

2 Days Ago
Hybrid
3 Locations
Healthtech • Security • Software • Cybersecurity
This role involves leading the AppOps team to ensure the performance and reliability of Imprivata's PAS products. Responsibilities include incident management, providing escalation support, collaborating with internal teams, and overseeing operations in the AWS cloud environment, while also mentoring team members and handling customer escalations.
2 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
The Senior Program Manager will lead the strategic development and operational execution of Imprivata's customer journey, working across Customer Success, Professional Services, Managed Services, Support, and Renewals to enhance customer experience and drive metrics for success.
2 Days Ago
Hybrid
3 Locations
Healthtech • Security • Software • Cybersecurity
The Manager of Strategic Customer Success is responsible for creating lasting relationships with customers, ensuring they derive value from Imprivata solutions. This role involves managing customer success personnel, driving strategic initiatives, and maintaining accountability for assigned accounts while acting as a liaison with the sales leadership team.
3 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
The Revenue Marketing Specialist will drive growth through strategic marketing initiatives, collaborating with cross-functional teams to execute programs that enhance pipeline generation and revenue growth in North America. Responsibilities include leading marketing campaigns, optimizing performance, and supporting prospecting marketing plays across target accounts.
3 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
The Revenue Marketing Associate will support the Revenue Marketing team by coordinating event planning, managing logistics, budgeting, and vendor relationships. They will assist in analyzing event success and work collaboratively with team members to achieve targets while maintaining excellent communication and organizational skills.
Healthtech • Security • Software • Cybersecurity
The Clinical Workflow Specialist serves as a liaison between clinical and IT teams, providing consultative advice, optimizing clinical workflows, and ensuring compliance with healthcare regulations. Responsibilities include developing training programs, maintaining relationships with healthcare teams, and supporting various departments in daily operations, all while working both remotely and on-site at healthcare organizations.
4 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
As an Escalation Engineer, you will provide expert technical support on mobile devices and MDM solutions, manage escalated customer issues, mentor team members, and collaborate with engineering to resolve complex cases while maintaining high customer satisfaction.
Healthtech • Security • Software • Cybersecurity
The Managed Services Program Manager oversees customer engagement by planning and managing initiatives related to Imprivata solutions. Responsibilities include consultation with customers, coordination with stakeholders, program planning, documentation management, and continuous improvement of service delivery. The role requires proactive monitoring and ensuring customer satisfaction while implementing best practices and change management strategies.
5 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
The Senior Quality Engineer, Mobile will work with the mobile software quality engineering team at Imprivata to test and deliver quality software for native Android and iOS applications. Responsibilities include maintaining testing equipment, collaborating on test cases, reproducing customer issues, and supporting customer escalations. The candidate should be passionate about technology, continuous improvement, and enhancing user experiences in a healthcare context.
5 Days Ago
Hybrid
3 Locations
Healthtech • Security • Software • Cybersecurity
The Knowledge Management Specialist at Imprivata will support the Customer Support team by creating and maintaining knowledge articles, updating content on the intranet, and analyzing article effectiveness using Salesforce. The role involves collaborating with experts, auditing existing content, and providing documentation for support issues to enhance customer satisfaction.
5 Days Ago
Hybrid
2 Locations
Healthtech • Security • Software • Cybersecurity
The Sales Development Representative (SDR) at Imprivata will focus on conducting outbound prospecting, qualifying leads, and collaborating with sales teams to drive growth. Responsibilities include cold calling, researching prospects, reporting in Salesforce, and participating in team meetings. The ideal candidate should be self-motivated and possess strong communication skills.
6 Days Ago
Hybrid
3 Locations
Healthtech • Security • Software • Cybersecurity
As a Privacy Analyst I, you will improve customer privacy programs by analyzing alerts for suspicious activity, documenting investigations, and managing customer relationships. You will ensure the FairWarning application is up to date and assist with customer support and training, aiming for high customer satisfaction. You'll develop expertise in privacy regulations and contribute to best practices in privacy monitoring.
6 Days Ago
Hybrid
3 Locations
Healthtech • Security • Software • Cybersecurity
The Manager of Managed Services is responsible for leading a team to ensure customer success by providing expert managed services, achieving service levels, and enhancing solutions. This role involves building a strong team, overseeing daily operations, implementing new service offerings, and coordinating with various departments.
Healthtech • Security • Software • Cybersecurity
As the Manager of Drug Diversion Monitoring Services, you will oversee operational readiness and growth of the Drug Diversion Monitoring program, track performance indicators, ensure compliance, and enhance team collaboration and training. You will work towards customer satisfaction and career progression for your team members, manage escalations, and apply your knowledge of healthcare regulations and drug management.
8 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
As an IT Intern, you will support the internal IT Service Desk, maintain desktop environments, assist with onboarding new users, manage hardware and software installations, and maintain equipment and software inventory.
9 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
The Sales Representative will manage a geographic territory of existing and prospective customers, focusing on lead qualification, outbound sales calls, account strategy planning, and executing sales transactions. The role requires collaboration with sales engineers and marketing while utilizing technology to drive revenue growth outside the healthcare sector.
Healthtech • Security • Software • Cybersecurity
The Senior Customer Support Engineer - Mobile will provide expert technical assistance and support regarding mobile device management, utilizing in-depth knowledge of iOS and Android systems. Responsibilities include diagnosing issues, assisting in MDM solution deployment, and collaborating with teams to ensure effective mobile infrastructure.
Healthtech • Security • Software • Cybersecurity
The Revenue Marketing Manager will design, execute, and manage marketing initiatives to drive revenue growth. Responsibilities include building marketing programs, coordinating with sales and marketing teams, managing budgets, and evaluating campaign effectiveness across various marketing channels.
12 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
The Director of Product Design will oversee the design vision for the product portfolio, manage a team of designers, and ensure intuitive user experiences. Responsibilities include defining design goals, collaborating with product teams, and improving design processes for efficiency and effectiveness.
12 Days Ago
Hybrid
Waltham, MA, USA
Healthtech • Security • Software • Cybersecurity
The Director, Customer Success Solutions oversees the Customer Success team, providing technical guidance and support for clients while driving operational improvements and customer engagement strategies. This role involves leadership, process establishment, and cross-functional collaboration to ensure customer satisfaction and retention.