Program Coordinator, Office of the CMO

Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Program Coordinator, Office of the CMO to join our team for this hybrid opportunity out of our Waltham, MA office.
Job Summary
The Program Coordinator for the Office of the CMO provides operational support and project management for multiple teams. These teams include the clinical workflow team, the customer relations team, and the Office of the CMO. This position is an internally-facing role but does involve customer and vendor interaction, under supervision, to facilitate the business of the Office of the CMO. It is cross-functional and requires coordinating projects autonomously. The position requires logistical and technical proficiency and the ability to perform data entry, analysis and reporting. The ideal candidate will be eager to learn the business and culture of the most common departments that they interact with (i.e. sales, marketing, customer success, business operations, finance and IT). This role will require part-time immersion rotations in some or all of these departments to learn, build relationships, share learnings and streamlined operations
Duties and Responsibilities

• Track and report clinical and customer activities using Salesforce, OneNote, and similar tools.
• Support data analysis to improve clinical operations using Salesforce, Tableau, Excel, and OneNote.
• Liaise with Sales, Marketing, Product, and Customer Success to coordinate cross-team projects and logistics.
• Plan and oversee Customer Advisor visits to the Imprivata Executive Briefing Center.
• Research and plan meetings and social engagements between Imprivata executives and Customer Advisors in the industry.
• Manage event logistics for executives and customers, assisting or leading as needed.
• Handle purchase orders, invoices, and vendor paperwork in Avid and NetSuite.
• Coordinate Imprivata programs with CHIME (College of Healthcare Information Management Executives). These programs may include focus groups, surveys, roundtables, CHIME Fall Forum, Conferences, podcasts, webinars and entertainment.
• Other duties as assigned and required.

Qualifications

• Bachelor's degree in Business Analytics, Mathematics, Economics/Finance, Information Technology, Communications, Marketing or related field (or evidence of working toward such a degree, or equivalent prior working experience)
• 1-2 years' experience of demonstrated proficiency in project planning and coordination with organizational and logistical skills.
• Experience with customer relationship management tools, such as Salesforce.
• Proficiency with Microsoft Word, OneNote, PowerPoint, and Excel
• Excellent communication skills with the ability to work with internal stakeholders and customers alike.
• Willingness to learn and ability to adapt to rapidly changing priorities in a positive manner.
• Ability to function autonomously in a fast-paced environment.

This position offers a salary range of $77,800.00 to $87,800.00 (inclusive of variable compensation such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here . This salary range represents the high and low end of Imprivata's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-Hybrid #LI-SF1