Top Customer Success Jobs in Boston, MA

The Manager of Customer Success at Klaviyo oversees a team, improving customer satisfaction and retention. Responsibilities include recruitment, training, problem resolution, and collaboration with sales and marketing to enhance customer outcomes.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.

The Enterprise Client Success Manager will build relationships with travel clients, drive revenue growth, handle escalated issues, and manage a team.

The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.

As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.

The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.

The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.

The Senior Client Success Manager is responsible for managing strategic client relationships, ensuring value delivery, providing client advocacy, and collaborating with sales for expansion opportunities.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Director of Scaled Customer Success will lead customer success initiatives for mid-market and commercial segments, focusing on driving adoption and revenue retention through scalable strategies and team management.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Senior Client Success Manager will manage client relationships, ensure campaign success, and support account growth in programmatic advertising.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Principal Customer Success Manager will lead strategic customer management, drive adoption, mentor colleagues, and influence product direction while ensuring customer success and engagement across accounts.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.