Top Customer Success Jobs in Boston, MA
As a Restaurant Success Manager at Toast, you will build relationships with customers, drive product adoption, and support customer-driven initiatives to grow revenue. This role involves retaining and growing SaaS revenue, providing customer support, and facilitating strategic business reviews.
As a Customer Experience Associate, you will provide exceptional customer service, manage communications across various channels, promote the DraftKings brand, and assist customers with gaming platforms. This role requires overnight work on weeknights and weekends.
Provide strategic leadership and manage executive relationships for one of ServiceNow's largest accounts. Lead virtual teams to support clients in achieving strategic outcomes and financial targets. Develop clear roadmaps and enhance customer experience across the organization.
Hire, coach, and lead a team of technical consultants to achieve business goals, collaborate with customers and partners, ensure technical governance, and manage technical delivery for accelerator offerings.
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As the Director of Commercial Customer Success at Pluralsight, you will lead the overall customer success strategy, drive renewal ARR across thousands of customers, and coach Customer Success Managers. Responsibilities include developing initiatives, ensuring alignment between sales and customer success, meeting retention goals, and building relationships with top customers.
Seeking a proficient leader to scale the US region Customer Success team, focus on customer value, build relationships, and provide high-level customer service. Responsible for guiding proactive alignment regionally and building high-performance customer success teams.
Client Strategy Manager responsible for driving internal account management efforts and business development on priority accounts. Focus on positioning PwC brand, developing communication programs, and evaluating pricing strategies. Collaborate with sales teams to execute client relationship and business development strategies. Requires 4 years of experience.
Research, qualify, and enroll customers' suppliers in virtual card payment program and supplier network through outbound calling. Educate suppliers on the value of virtual cards, exceed performance metrics, provide outstanding customer experience, and suggest business process improvements.
Seeking a Senior Employment Affairs Specialist at Klaviyo to administer internal investigations, provide employment law and litigation support, work with business teams, and improve processes. Requires a bachelor's degree and 1-3 years of experience in legal operations or relevant roles.
As a Customer Implementation Specialist, you will play a crucial role in the success of our customer’s onboarding journey. You will be responsible for executing tasks and activities related to the installation and deployment of our software. Your excellent communication skills, project management experience, and customer service mindset will contribute to high customer satisfaction.
The Senior Customer Success Manager will be responsible for growing the B2B vertical by driving impact through customer relationships, onboarding clients, managing renewals, and increasing clients' investment with the company.
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