Top Customer Success Jobs in Boston, MA

The Manager of Customer Success at Klaviyo oversees a team, improving customer satisfaction and retention. Responsibilities include recruitment, training, problem resolution, and collaboration with sales and marketing to enhance customer outcomes.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

The Enterprise Client Success Manager at Flywire will manage relationships with strategic travel clients, drive revenue growth, resolve client issues, and collaborate cross-functionally to enhance the client experience.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

Manage a team of Customer Success Engineers supporting cloud and AI/ML workloads, driving operational excellence and customer satisfaction while leading strategic support operations.

The Customer Success Manager at Benchling works to enhance customer experiences by leveraging analytics, partnership, and expertise in Life Sciences to optimize the use of Benchling's platform.

As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.

The Customer Success Manager will engage proactively with customers, manage accounts, and collaborate internally to enhance product usage and account growth.

As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.

The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.

The Customer Success Manager leads customer adoption of InterSystems software solutions, ensuring business value, satisfaction, and coordinating between multiple internal teams for effective support and growth.

The Senior Client Success Manager is responsible for managing strategic client relationships, ensuring value delivery, providing client advocacy, and collaborating with sales for expansion opportunities.

Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.

The Senior Client Success Manager drives client retention and growth through relationship management, mentoring Client Success Managers, resolving escalated issues, and leading strategic initiatives to enhance service effectiveness.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

The Senior Client Success Manager - Programmatic manages programmatic campaigns, leads client communications, and drives campaign performance and retention. Requires extensive expertise in DSP and collaboration with sales and operations teams.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.