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Top Customer Success Jobs in Boston, MA
Big Data • Healthtech • Software • Analytics • Pharmaceutical • Infrastructure as a Service (IaaS)
The Director of Customer Success is responsible for leading the customer success department, developing strategies, managing teams, and enhancing customer relationships to meet company objectives and drive satisfaction.
Top Skills:
Healthcare Data ManagementSaaSSalesforce
HR Tech • Software
Manage and oversee the implementation of Workable's HR and recruiting solutions for new customers while collaborating with internal teams to ensure successful adoption and customer satisfaction.
Top Skills:
Hr SoftwareSaas Products
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
Manage and maintain customer relationships, oversee onboarding, retention, and upsells. Collaborate with internal teams to enhance customer satisfaction and value from solutions.
Top Skills:
Customer SuccessSales
Featured Jobs
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eCommerce • Fashion • Retail
The Showroom Assistant provides exceptional customer experiences in a premium showroom environment, handling customer interactions, maintaining showroom standards, and ensuring product security.
Top Skills:
CRMErp SoftwareMac Operating SystemsPos
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Community Specialist manages community engagement through content strategy, cross-functional collaboration, and performance reporting to enhance customer relationships and drive digital community growth.
Top Skills:
Gainsight Community Platform
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.
Top Skills:
.NetDjangoFlaskIbm Db2JavaMs SqlOraclePrometheusPythonSaaSSnmp
Healthtech • Security • Software • Cybersecurity
The Vice President, Customer Success will lead the global Customer Success organization, enhance customer satisfaction, retention, and relationship management, and collaborate cross-functionally.
Top Skills:
GainsightSalesforce
Cloud • Internet of Things • Software • App development • Automation
As a Customer Success Manager, you will build strong relationships with customers, ensuring they derive maximum value from SmartBear products while collaborating with internal teams.
Top Skills:
Data AnalyticsSoftware Products
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor at Rapid7, you'll manage customer relationships, provide product expertise, and advocate for customer needs with a focus on cybersecurity solutions.
Top Skills:
A+CcspCloud+GainsightNetwork+Sec+
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager will drive customer success through data analysis, deep product knowledge, collaboration with teams, and creating impactful customer engagement strategies.
Top Skills:
Benchling PlatformSaaS
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