Top Customer Success Jobs in Boston, MA

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

The Customer Success Manager will support medical device customers in using the eQMS platform, ensuring compliance and driving customer success through training, relationship management, and technical support.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Principal Customer Success Manager will lead customer engagement, oversee delivery resources, and drive adoption of MongoDB products, ensuring customer satisfaction and retention.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.

The role involves managing relationships with enterprise customers, ensuring product adoption and satisfaction while collaborating with internal teams to achieve customer goals.

The Customer Success Manager ensures customers successfully adopt and engage with data storage solutions, driving satisfaction and value through proactive management and support.

Customer Success Managers at Klaviyo support clients by developing success plans, driving product adoption, and resolving issues to ensure customer satisfaction and usage of the platform.

The Director, Customer Success leads teams to enhance customer engagement and retention, manages personnel, and drives cross-functional business outcomes.

As a Senior Customer Success Manager, you will drive sustainable customer outcomes, manage customer relationships, and ensure product adoption while working closely with various teams to enhance customer satisfaction and retention.

The Customer Success Associate will enhance customer relationships, drive product adoption, manage accounts, and facilitate positive client experiences while identifying growth opportunities.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

The Sr. Account Manager manages key client relationships in the pharmaceutical sector, ensuring satisfaction, driving revenue, and overseeing campaign delivery and success.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

The Associate Customer Success Manager advocates for customers, driving satisfaction and renewal through relationship management, data analysis, and solution optimization.

As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.