Top Customer Success Jobs in Boston, MA

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.

The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.

The Director, Customer Success leads teams to enhance customer engagement and retention, manages personnel, and drives cross-functional business outcomes.

The Senior Customer Success Manager at Toast will drive customer satisfaction, product adoption, and revenue growth through strong relationships and consultative engagement.

The Director of Customer Success will enhance enterprise client relationships, ensure adoption of software, manage complex programs, and advocate for customer feedback, all while achieving strategic business outcomes.

As a Customer Success Manager at Droxi, you'll onboard U.S. healthcare clients, ensuring they derive maximum value from our AI solution, troubleshoot issues, and translate client feedback into actionable insights.

Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.

The Sr. Account Manager manages key client relationships in the pharmaceutical sector, ensuring satisfaction, driving revenue, and overseeing campaign delivery and success.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Customer Success Representative at SambaSafety supports customers by answering inquiries, providing training, and ensuring exceptional service delivery. They document interactions in Salesforce and help customers maximize product value while advocating for their success.

The Customer Success Manager ensures customer satisfaction by providing expert support on Microsoft Azure, managing relationships, analyzing cloud environments, and advocating customer needs within CDW.

The Customer Success Engineer will support customer engagement and training, drive product enablement, and enhance customer adoption post-implementation.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

The Head of Customer Success will build, define, and scale the Customer Success function while ensuring customer satisfaction and driving engagement and growth across large enterprise accounts. They will work cross-functionally and lead a high-performing team.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

Manage a portfolio of customer accounts, guide customers in using Tulip for operational improvements, ensure contract renewals, and coordinate with internal teams.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Customer Success Manager ensures clients achieve maximum software value through adoption activities, relationship management, and strategic alignment with business goals.

The Director of Internal Enablement is responsible for enhancing support and customer success operations through effective training and enablement strategies for new and tenured employees.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.