Top Billing Specialist Jobs in Boston, MA

Processes invoices, credits, payments, account adjustments, and billing transactions. Maintains customer accounts, audits billing data, monitors reports, resolves discrepancies, supports collections, and responds to customer inquiries by phone and email. Partners with internal departments, documents resolutions, follows billing policies, and contributes to process improvements.

Creates and reviews accurate, timely client invoices; manages purchase orders, pricing, customer price schedules, and billing setup. Coordinates with sales, account management, technical services, and project administration teams to develop pricing and resolve billing discrepancies and disputes. Provides administrative support, including filing, scanning, copying, and phone coverage. The role is onsite in Somerville, Massachusetts, and requires strong organization, communication, attention to detail, problem-solving, teamwork, Microsoft Office proficiency, reliable transportation, and U.S. work authorization without future sponsorship.

Manage support billing requests, invoicing, invoice distribution, data entry, modifications, and issue resolution across multiple divisions. Use Excel, Word, ServiceNow, Ariba, Coupa, and EDI while meeting recurring deadlines and maintaining accurate procedures. The role requires collaboration with internal and external customers, process improvement, critical thinking, and cross-training within the Billing department.

The Billing Specialist prepares, edits, and distributes client invoices and prebills; manages billing adjustments, alternate rates, exemptions, approvals, and client billing information. The role processes electronic invoices, resolves billing issues, provides billing reports and statistics, responds to attorney and client inquiries, and tracks work in progress while ensuring monthly billing deadlines are met.

Own end-to-end billing, collections, reconciliation, overdue invoice tracking, and accounts receivable reporting. Lead implementation of a new billing and accounting system from scoping through go-live, then build automation to replace spreadsheet-heavy processes. The role will identify structural reconciliation issues, improve revenue visibility, collaborate with Finance during month-end close, support service teams, and provide leadership with accurate billing performance insights.

Prepare and process government contract invoices in Deltek Costpoint, ensuring compliance with contract terms, funding limits, FAR/DFARS requirements, and internal controls. Reconcile billing to general ledger and project accounting records, resolve invoice errors and disputes, monitor contract ceilings and performance periods, support audits and financial close activities, and collaborate with project management, project controls, and system administrators to improve billing accuracy and efficiency.

Reviews and approves customer accounts, maintains accurate account data, generates and processes invoices, resolves billing discrepancies, responds to billing inquiries, and maintains accounts receivable documentation. The role collaborates with sales, customer service, and finance teams while ensuring compliance with financial controls and billing regulations. It also supports reconciliations, audits, process improvements, system upgrades, and policy updates.

Manages and validates client, firm, matter, and timekeeper billing rates within the finance system. Implements rate arrangements, discounts, and cost exceptions; monitors expirations; reviews client guidelines and engagement letters; resolves billing inquiries; supports annual rate uploads, reporting, system testing, documentation, and high-volume request tracking.

Manage customer billing, order entry, quotes, payments, and supplier rebate programs. Handle incoming calls, walk-ins, and emails; resolve customer questions about pricing, orders, products, and billing. Check product availability, communicate estimated arrival times, provide reports and proof-of-delivery documents, and maintain timely, accurate billing while supporting sales and customer service goals.

Coordinate monthly legal billing cycle for assigned attorneys: prepare and finalize invoices, verify accuracy, apply adjustments, submit via e-billing vendors, respond to billing inquiries, maintain billing systems and reports, and collaborate with attorneys, clients, and internal teams to resolve disputes and ensure compliance with client guidelines.

Prepare and submit accurate client invoices end-to-end, edit prebills, generate invoices via Aderant, submit ebills, monitor rejections and appeals, respond to billing inquiries, produce ad hoc reports, and support special projects while meeting strict deadlines and client billing guidelines.

Manages medical billing and insurance coordination for personal injury clients. Submits Med Pay and health insurance information, opens subrogation claims, follows up with providers and carriers, verifies balances and ledgers, maintains accurate payment records, coordinates Medicare, Medicaid, Tricare, and veterans benefits, and supports timely settlement distributions. Tracks KPIs, maintains SmartAdvocate activity, answers calls, and follows firm procedures while advocating for maximum client recovery.

The Part-Time Invoicer prepares and sends weekly client invoices, reconciles billing data, maintains client records, and supports month-end reconciliation.

Own end-to-end billing and revenue recognition for a SaaS business line: prepare and issue invoices, reconcile billed vs. recognized revenue, maintain deferred revenue schedules, resolve discrepancies, support collections, coordinate with sales and cross-functional teams, participate in NetSuite implementation and audits, and maintain organized financial records.

The Billing Specialist processes high volumes of bills, ensures accuracy, communicates solutions for billing issues, and assists with special billing projects.

Reconcile and process individual and group insurance premium payments, research and clear suspense items, perform member-level reconciliations and terminations, generate refunds and correspondence, complete payment audits in Excel, and meet quality and productivity benchmarks while collaborating with internal stakeholders.

Handle residential solar billing inquiries, resolve customer billing concerns, update customer records, apply college-level math, and support fast-paced team operations while learning solar billing processes.

Manage client invoice processing, monthly retainers, account reconciliations, and collections. Post AR entries, apply payments, update customer records, prepare accruals and statements, and support accounting reporting and ad-hoc projects.

Manage project setup, validate time and expenses, execute client invoicing and vendor invoice processing in Certinia. Partner with project managers and finance to resolve billing discrepancies, support revenue recognition, monitor project financials, and develop reporting/dashboards. Use AI tools to streamline workflows and improve billing accuracy, data integrity, and operational efficiency.