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eCommerce • Information Technology • Retail • Software
Generate and qualify sales pipeline for Mirakl Connect by engaging inbound prospects, conducting discovery, scheduling qualified meetings, and collaborating with Sales, Marketing, Revenue Operations, and Account Management. The role also identifies growth opportunities, improves lead-management workflows, uses dashboards and SLAs, and leverages AI tools to enhance prospect research, personalization, outreach, and process efficiency.
eCommerce • Information Technology • Retail • Software
Owns renewals, recurring revenue, retention, and expansion for a US portfolio of Mirakl Connect clients. The Account Manager advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; manages churn risks; and maintains accurate forecasts and CRM records. The role collaborates with Sales, Product, RevOps, Support, and marketplace teams to resolve issues, improve adoption, execute lifecycle initiatives, and provide customer feedback.
eCommerce • Information Technology • Retail • Software
Supports ecosystem marketing by creating customer case studies, managing quote and logo libraries, improving an AI content engine, coordinating G2 review campaigns, writing customer communications, and supporting community events. The role collaborates with Sales, Marketing, and Demand teams while building HubSpot pages and emails and coordinating Zoom logistics.
