Top Hybrid Customer Success & Experience Jobs in Boston, MA

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.

The Sr. Sales Operations Manager will optimize processes, analyze performance, manage leads, create reports, and develop sales presentations, significantly contributing to revenue growth.

The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.

The Senior Sales Enablement Manager delivers and improves onboarding experiences for new sellers, facilitating training sessions, aligning content with sales leaders, and evaluating onboarding effectiveness.

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The Customer Experience Lead will manage a bilingual team, enhance customer interactions, and improve operational efficiency while providing coaching and handling escalations.

The Software Support Specialist III provides expert support for Invoiced accounts, diagnosing issues, answering complex inquiries, and contributing to documentation, while maintaining effective communication with clients and internal teams.

The Enterprise Solution Consultant leads solution development for Benchling's largest clients, collaborating with sales and product teams to drive value and credibility in biotech R&D environments.

The role focuses on developing strategies for complex deal incubation and execution by collaborating with cross-functional teams and strategic customers.