Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Associate Solution Consultant supports the sales team by providing technical sales support, preparing presentations, and engaging with customers to demonstrate the Nexthink platform's value.

As a Junior Solutions Engineer, assist customers with onboarding, provide support, troubleshoot issues, and gather feedback to enhance products and services.

The Customer Support Manager leads a team, develops support strategies, manages operations, and collaborates to enhance customer satisfaction and service quality.

The CRM Manager will lead the CRM strategy and execution for DraftKings and Golden Nugget, enhancing player engagement and retention through data-driven campaigns and insights.

The Manager, Deliverability Strategy leads day-to-day operations and individual development within the deliverability function, focusing on service delivery, team performance, and client satisfaction while fostering a collaborative environment.

The Sr. Video Producer will be responsible for planning and producing educational video content for customer learning, managing localization workflows, and enhancing production processes. The role involves collaboration with various teams to ensure high-quality video resources and efficient video content production.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

The Business Development Representative builds and sources a sales pipeline by targeting C-level executives. Responsibilities include engaging in technical/business conversations, collaborating with Account Executives, and maintaining strong relationships with prospects.

The Sr. Sales Operations Manager will optimize processes, analyze performance, manage leads, create reports, and develop sales presentations, significantly contributing to revenue growth.

The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.

The Senior Sales Enablement Manager delivers and improves onboarding experiences for new sellers, facilitating training sessions, aligning content with sales leaders, and evaluating onboarding effectiveness.

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.