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Top Hybrid Customer Success & Experience Jobs in Boston, MA
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Onboarding Manager assists new customers in successfully transitioning to the Smartly platform, collaborating with sales and success teams to deliver tailored onboarding plans and solutions.
Top Skills:
Advertising TechnologiesDigital Marketing PlatformsGoogle Slides
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Solutions Engineer, you will support the sales team by conducting technical discovery, demos, and POCs, while collaborating with various internal teams to tackle customer issues and gain hands-on engineering experience.
Top Skills:
AIDeveloper ToolsDevops ToolsLlms
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Associate Solution Consultant supports the sales team by providing technical sales support, preparing presentations, and engaging with customers to demonstrate the Nexthink platform's value.
Top Skills:
AnalyticsAutomationDigital Experience MonitoringDigital WorkplaceItilNexthinkService Management
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Sr. Sales Operations Manager will optimize processes, analyze performance, manage leads, create reports, and develop sales presentations, significantly contributing to revenue growth.
Top Skills:
Bi ToolsExcelGongGoogle SheetsHubspotLookerPowerPointSalesforceSalesloftTableau
Enterprise Web • Hardware • Internet of Things • Software
The Solutions Engineer will manage enterprise-level projects, lead solution development, and provide technical support while collaborating with customers and partners to improve manufacturing operations.
Top Skills:
Cloud-NativeErpMesNo-Code PlatformSQL
New
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Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The CRM Manager will lead the CRM strategy and execution for DraftKings and Golden Nugget, enhancing player engagement and retention through data-driven campaigns and insights.
Top Skills:
Crm Tools Such As BrazeHTMLSQLTableau
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Senior Sales Enablement Manager delivers and improves onboarding experiences for new sellers, facilitating training sessions, aligning content with sales leaders, and evaluating onboarding effectiveness.
Top Skills:
B2BSaaS
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Sr. Implementation Consultant at Klaviyo leads enterprise-level implementation projects, manages customer expectations, defines Statements of Work, and ensures successful delivery aligned with customer goals.
Top Skills:
APIsCertiniaFinancial ForceMartechSaaSSFDCWebhook
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead customer adoption strategy and execution using AI-driven analytics and automation. Monitor adoption, GRR, NPS, and health scores; build dashboards, playbooks, and capacity plans. Drive cross-functional alignment, risk mitigation, and executive reporting to improve renewal, retention, and customer value.
Fitness • Hardware • Healthtech • Sports • Wearables
The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.
Top Skills:
APIsNetSuiteSuitescript
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