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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.
Top Skills:
ItilServicenow
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Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Own and improve post-sales operational processes across onboarding, adoption, support, renewals, and services. Build reporting and dashboards, partner on capacity planning and forecasting, configure CRM and post-sales systems, lead cross-functional initiatives, and drive data-driven workflow improvements.
Top Skills:
CRMCustomer Success PlatformsSalesforce
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.
Top Skills:
CybersecurityMedpiccSaaSSales Qualification Frameworks (MedicSandlar)
eCommerce • Mobile • Payments
As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.
Top Skills:
ExcelGoogle SuiteLookerPowerPoint
Greentech • Hardware • Healthtech • Internet of Things
Join Bevi as a Technical Services Specialist, troubleshooting Bevi machines, providing customer support, and improving processes. Engage with customers via phone and email to ensure exceptional service and performance. Assess and advise on maintenance and installations, while collaborating with internal teams to enhance product offerings.
Top Skills:
Crm SystemsNetSuiteSalesforceZendesk
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eCommerce • Information Technology • Marketing Tech • Software
The Customer Success Manager will manage strategic accounts, ensuring customer satisfaction and retention, guiding post-implementation experiences, and identifying expansion opportunities.
Top Skills:
SaaS
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide enterprise customers through their DEX journey, ensuring adoption, value realization, and retention while driving upsell opportunities and maintaining strong relationships with stakeholders.
Top Skills:
DexopsItilSaaS
Fintech
Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.
Top Skills:
AISeoSocial Media
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Manager, Renewal Accounts leads a team focusing on renewal performance, forecast accuracy, and customer experience, ensuring predictable retention while developing team members.
Top Skills:
ClariSalesforce
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.
Top Skills:
MS OfficeTableau
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Top hybrid Companies in Boston, MA Hiring Customer Success & Experience Roles
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