Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Senior Implementation Consultant will oversee projects, provide client training, develop product documentation, and mentor new hires, focusing on student financial services and software integrations.

The Client Success Operations Specialist supports hospitality and e-commerce customers by resolving technical issues, documenting findings, and communicating effectively with clients, while maintaining a high ticket resolution rate.

The Software Support Specialist III provides customer support for Invoiced accounts, addresses questions about integrations and payment processing, and contributes to documentation.

The Senior Customer Advocacy Program Manager leads Imprivata's Customer Reference and Advocacy Program, defining strategy, managing operations, and building advocate relationships to drive marketing and sales impact.

The role involves managing onboarding and enablement for sales teams, enhancing partner engagement, and improving training programs. You will lead content development, assess training needs, and track enablement metrics.

As an Implementation Consultant, you will facilitate successful customer onboarding and implementation of Snyk's security platform while managing stakeholder communication and project delivery.

The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.

The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.

The Billing Coordinator will handle customer inquiries related to billing and payments, resolve issues, update account information, and assist the Finance Operations team.

The Technology Partner Manager will drive integration adoption, manage partner relationships, and support go-to-market strategies for Klaviyo's hospitality partnerships.

Responsible for leading Customer Success Operations, optimizing digital engagement through automation, and translating strategic goals into actionable plans. Collaborates with cross-functional teams to enhance customer experiences at scale.

The Account Management Director manages top strategic accounts, driving revenue growth and client retention, while leading campaign optimizations and fostering executive relationships to influence budgets.

The Manager of Account Management is responsible for leading a team of account managers, cultivating client relationships, and driving sales growth. This role involves coaching team members, managing client satisfaction, and analyzing performance to meet targets.