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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.
Top Skills:
CybersecurityMedpiccSaaSSales Qualification Frameworks (MedicSandlar)
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager at Benchling works to enhance customer experiences by leveraging analytics, partnership, and expertise in Life Sciences to optimize the use of Benchling's platform.
Top Skills:
Ai ToolsAnalytics ToolsCustomer Success PlatformsGainsightSaaSSalesforce
Fintech • Payments • Software
The Team Lead will manage the Payment Experience Team, providing solutions to customer inquiries, handling escalations, and supporting team development. Responsibilities include optimizing processes and maintaining communication with stakeholders.
Top Skills:
Crm SoftwareGoogle WorkspaceZendesk
eCommerce • Mobile • Payments
The Team Lead, Account Management will manage a team of Account Managers, drive profit targets, and ensure performance, while collaborating across teams to optimize client campaigns and strategies.
Top Skills:
ExcelGoogle SuitePowerPoint
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Fitness • Hardware • Healthtech • Sports • Wearables
The Quality Systems & Regulatory Affairs Specialist will execute regulatory strategies and maintain QMS for medical devices, ensuring compliance with international standards through collaboration and innovative problem-solving.
Top Skills:
AICybersecurityDigital Health PolicyIec 62304Iso 13485MdsapMlRegulatory ComplianceSoftware As A Medical DeviceVerification & Validation
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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.
Top Skills:
ItilServicenow
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Own and improve post-sales operational processes across onboarding, adoption, support, renewals, and services. Build reporting and dashboards, partner on capacity planning and forecasting, configure CRM and post-sales systems, lead cross-functional initiatives, and drive data-driven workflow improvements.
Top Skills:
CRMCustomer Success PlatformsSalesforce
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.
Top Skills:
Crm SoftwareSalesforceZendesk
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.
Top Skills:
MS OfficeTableau
eCommerce • Information Technology • Marketing Tech • Software
The Customer Success Manager will manage strategic accounts, ensuring customer satisfaction and retention, guiding post-implementation experiences, and identifying expansion opportunities.
Top Skills:
SaaS
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Top hybrid Companies in Boston, MA Hiring Customer Success & Experience Roles
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