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Top Hybrid Customer Success Jobs in Boston, MA

40+ Job Results
10 Hours Ago
Boston, MA
Hybrid
1,800 Employees
76K-114K Annually
1-3 Years of Experience
1,800 Employees
76K-114K Annually
1-3 Years of Experience
eCommerce • Marketing Tech • Software
Customer Success Manager at Klaviyo focusing on building strong relationships with MidMarket and Enterprise brands to drive revenue and growth. Responsibilities include strategic consultation, problem-solving, relationship building, and creating a positive team environment.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+50 More
Yesterday
Boston, MA
Hybrid
900 Employees
1-3 Years of Experience
900 Employees
1-3 Years of Experience
3D Printing • Hardware • Other • Software • Design
Create products and services that define the future of digital manufacturing. Build and lead teams of talented individuals. Make crucial decisions that directly impact our core business. Work at the intersection of many complex disciplines. Get involved in all aspects of the company.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+29 More
Yesterday
Boston, MA
Hybrid
886 Employees
154K-209K Annually
5-7 Years of Experience
886 Employees
154K-209K Annually
5-7 Years of Experience
Software • Biotech • Pharmaceutical
Seeking a Global Customer Success Manager with 5+ years of experience in Life Sciences, responsible for building and maintaining relationships with key stakeholders, implementing customer lifecycle touch points, driving product usage and retention, and collaborating with various teams to ensure customer success.
Top Benefits:
401-K
Company Equity
Dedicated Diversity Inclusion Staff
+28 More

Featured Jobs

Yesterday
Boston, MA
Hybrid
1,200 Employees
7+ Years of Experience
1,200 Employees
7+ Years of Experience
Fintech • Information Technology • Payments • Financial Services • Cryptocurrency
The Senior Credit Risk Specialist at the Federal Reserve Bank of Boston evaluates the effectiveness of credit risk management practices for a large financial institution. They lead oversight of credit risk in various business lines, conduct targeted reviews, and influence management actions through relationship management and negotiation. The role involves participating in strategic projects and contributing to risk assessment and supervision policies on a system basis.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
Yesterday
Boston, MA
Hybrid
115 Employees
100K-140K Annually
1-3 Years of Experience
115 Employees
100K-140K Annually
1-3 Years of Experience
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
The Customer Success Manager will be responsible for owning retention, churn rate, and upsells, as well as driving long-term customer adoption through scalable onboarding with multiple departments and use cases. They will work cross-departmentally with sales, product, and support teams to ensure customer success. Strong organizational and communication skills are required, as well as a love for start-ups.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
Yesterday
Boston, MA
Hybrid
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Fintech • Insurance • Payments • Social Impact • Financial Services
The Floating Universal Banker at Leader Bank is responsible for maintaining a high level of service quality, selling Bank products, conducting financial transactions with customers, and adhering to security and compliance policies. This role requires strong interpersonal skills, communication skills, attention to detail, and the ability to handle multiple priorities.
Top Benefits:
401-K
401-K Matching
Company Outings
+40 More
Yesterday
Boston, MA
Hybrid
100 Employees
1-3 Years of Experience
100 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Machine Learning • Software
Experienced Customer Success Manager needed to focus on enterprise customers at mabl, a low-code test automation solution provider. Responsibilities include supporting customers, onboarding, engaging with executives, identifying expansion opportunities, facilitating renewals, collaborating with the product team, and monitoring customer health. Ideal candidate has 2-3 years of experience in a B2B SaaS company, strong communication skills, comfort with technology, motivation to find expansion opportunities, and passion for learning new technologies.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+37 More
2 Days Ago
Boston, MA
Remote
Hybrid
29 Employees
3-5 Years of Experience
29 Employees
3-5 Years of Experience
Cloud • Greentech • Information Technology • Software • Energy
Strategic Accounts Manager role focused on managing large enterprise accounts of utilities and partner consulting companies, ensuring client success, and driving growth in relationships. Responsibilities include account management, customer relationships, program implementation, and business growth through renewals and expansions.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+23 More
2 Days Ago
Boston, MA
Remote
Hybrid
100 Employees
100K-120K Annually
3-5 Years of Experience
100 Employees
100K-120K Annually
3-5 Years of Experience
Big Data • Healthtech • Software • Analytics • Pharmaceutical
Customer Success Manager role at Kalderos focusing on ensuring positive customer experiences, providing support for Kalderos' applications, and driving process improvements for scalability. Responsibilities include supporting drug manufacturers, working with states and pharmacy benefit managers, creating dispute reports, engaging in dispute resolution, and optimizing customer success execution activities.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+33 More
2 Days Ago
Boston, MA
Hybrid
180 Employees
1-3 Years of Experience
180 Employees
1-3 Years of Experience
Consumer Web • eCommerce • Events • Information Technology • Business Intelligence
As a Contact Center Representative at Convention Data Services, you will be responsible for providing technical support, answering inquiries, and entering data accurately. This part-time position requires strong interpersonal skills, software knowledge, and data entry proficiency.
Top Benefits:
401-K
401-K Matching
Dedicated Diversity Inclusion Staff
+28 More
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