Top Hybrid Customer Success & Experience Jobs in Boston, MA

As a Sales Analytics Intern, you will work with cross-functional teams to learn about SaaS sales, develop KPIs, and support sales operations.

The Finance and Accounting Intern validates and audits financial information, assists in costing and analysis, and engages in departmental projects.

Interns will assist in project planning, documentation, presentation support, and process analysis to enhance operational efficiency.

The role focuses on developing strategies for complex deal incubation and execution by collaborating with cross-functional teams and strategic customers.

Support Employee Workflow Solution Sales by providing technical expertise, delivering product demos, and conducting workshops while achieving sales goals.

The role involves partnering with Sales to address identity and security challenges, leading discovery and solution design efforts, and delivering tailored demonstrations to customers. This position requires deep knowledge in identity and security and the ability to effectively communicate with both technical and executive stakeholders, ensuring alignment and technical accuracy during complex sales cycles.

As a Client Trainer II at Cox Automotive, you will deliver impactful training for clients, helping them adopt new technologies, while traveling nationwide.

The role involves developing partnerships and licensing agreements in the automotive sector, enhancing products through collaborations, and managing partner relationships to drive business objectives.

The Account Management Support Specialist will manage customer inquiries, drive proactive retention and growth, support operational tasks, and help scale the AM function for unmanaged customers.

The CX Operations Manager will enhance customer experience processes and tools, drive automation initiatives, and collaborate cross-functionally to optimize performance and metrics.

Lead the Account Management team, driving performance and business outcomes while developing talent and strategic partnerships across departments.

The Senior Manager oversees Partner Account Managers, drives revenue, ensures team success through training and strategy, and fosters partner relationships. Responsibilities include managing forecasts, engaging with internal departments, and enhancing partner experiences.

The Customer Education Program Manager supports Klaviyo Academy’s systems, ensuring smooth operations and effective project execution while coordinating between technical and stakeholder teams.

The Customer Success Manager drives customer relationships, facilitates onboarding and sales growth, and promotes product adoption while ensuring customer satisfaction.

As a Customer Experience Associate, you'll support customers by answering inquiries, resolving issues, and promoting the brand through effective communication. The role requires managing communications via various channels.