Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Marketing QA Team Lead will oversee QA operations for CRM and growth initiatives, manage a team, implement AI tools, and ensure quality standards are met.

The Enterprise Solution Consultant leads solution development for Benchling's largest clients, collaborating with sales and product teams to drive value and credibility in biotech R&D environments.

The CX Operations Manager will enhance customer experience processes, manage CX tools, drive automation using AI, and ensure cross-functional alignment to improve customer outcomes.

As a Solution Consultant, you'll drive revenue growth in the Energy sector by leading deal strategies, developing C-level relationships, delivering solution demonstrations, and continuously learning about product innovations.

The Senior Sales Enablement Manager delivers and improves onboarding experiences for new sellers, facilitating training sessions, aligning content with sales leaders, and evaluating onboarding effectiveness.

Provide high-quality product support for Klaviyo customers via email, chat, and phone; diagnose and resolve software and networking issues; document troubleshooting; advise on marketing and e-commerce questions; learn and apply AI-driven workflows to improve support.

Provide high-quality product support for Klaviyo customers via email, chat, and phone; diagnose and resolve software and networking issues; document troubleshooting steps; advise on marketing and e-commerce questions; learn and apply Klaviyo product knowledge and AI-driven workflows to improve support processes.

The role involves managing technology partnerships to drive demand, executing marketing programs, ensuring alignment with business goals, and optimizing outcomes through data-driven insights.

Responsible for the success of Snyk's global partner network, creating enablement strategies and programs to drive revenue growth and improve partner performance.

The Customer Success Manager ensures customer satisfaction by advocating for clients, driving product adoption, documenting customer data, and collaborating with internal teams to meet customer success metrics.

As a Client Trainer II at Cox Automotive, you will deliver impactful training for clients, helping them adopt new technologies, while traveling nationwide.

The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.