Top Hybrid Customer Success & Experience Jobs in Boston, MA

As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.

Manage renewal contracts, develop negotiation strategies, identify customer needs, monitor health metrics, and engage in renewal discussions to enhance customer relationships and value realization.

The Technical Solutions Architect will lead client engagements, design integrations and automations, and align solutions with customer needs and Benchling's roadmap while ensuring technical success at enterprise levels.

As a Senior Learning Partner, you'll assess needs, design programs, and develop learning experiences that inspire employee development and performance improvement.

The Account Manager is responsible for customer success, retention, and growth by managing relationships with dealerships, providing performance analysis, and supporting Account Executives.

As an Engagement Manager II at Braze, you'll manage technical program delivery for AI solutions, lead customer engagements, and drive process improvements while ensuring alignment with customer needs.

The Business Systems Analyst will optimize internal business systems by gathering requirements, designing solutions, and aligning business needs with technology. Responsibilities include documentation, user acceptance testing, and monitoring system enhancements.

The Account Development Representative will identify business needs and generate leads for the sales team, working collaboratively with marketing and sales to enhance customer experiences.

As an Enterprise Sales Engineer, provide technical expertise in sales, conduct product demonstrations, close opportunities, and engage with customers to assess and resolve technical issues during the evaluation phase.

The Solutions Engineer will manage enterprise-level projects, lead solution development, and provide technical support while collaborating with customers and partners to improve manufacturing operations.

As a Senior Technical Success Manager, you'll guide enterprise customers in securing their development workflows, ensuring value from Snyk's products and managing complex technical challenges.