Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Quality Systems & Regulatory Affairs Specialist will execute regulatory strategies and maintain QMS for medical devices, ensuring compliance with international standards through collaboration and innovative problem-solving.

The Senior Learning & Development Specialist at Klaviyo will design and deliver skill-based learning experiences, focusing on employee and leader development while integrating AI into training programs.

As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

Own and improve post-sales operational processes across onboarding, adoption, support, renewals, and services. Build reporting and dashboards, partner on capacity planning and forecasting, configure CRM and post-sales systems, lead cross-functional initiatives, and drive data-driven workflow improvements.

The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.

As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.

The Customer Success Manager will manage strategic accounts, ensuring customer satisfaction and retention, guiding post-implementation experiences, and identifying expansion opportunities.