Top Hybrid Customer Success & Experience Jobs in Boston, MA

The CX Operations Manager will enhance customer experience processes, manage CX tools, drive automation using AI, and ensure cross-functional alignment to improve customer outcomes.

The Corporate Development Director is responsible for Snyk's corporate development strategy, including M&A, investments, and partnerships, driving diligence and integration to enhance company value.

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

The Technical Sales Enablement Manager designs and executes technical enablement programs for Sales Engineering and Architect teams, aligning training with sales methodologies and overseeing stakeholder influence without direct authority.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

Drive net-new business in cloud solutions, build relationships, uncover client needs, and deliver tailored solutions while maintaining sales pipeline discipline.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

The Team Lead will manage the Payment Experience Team, providing solutions to customer inquiries, handling escalations, and supporting team development. Responsibilities include optimizing processes and maintaining communication with stakeholders.

The Team Lead, Account Management will manage a team of Account Managers, drive profit targets, and ensure performance, while collaborating across teams to optimize client campaigns and strategies.