Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Customer Success Manager will manage strategic accounts, ensuring customer satisfaction and retention, guiding post-implementation experiences, and identifying expansion opportunities.

The Senior Customer Success Manager will guide enterprise customers through their DEX journey, ensuring adoption, value realization, and retention while driving upsell opportunities and maintaining strong relationships with stakeholders.

Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.

The Manager, Renewal Accounts leads a team focusing on renewal performance, forecast accuracy, and customer experience, ensuring predictable retention while developing team members.

As Associate Director of Content Design, lead content creation practices, manage teams, develop strategies, and collaborate across functions to improve user experiences.

As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.

The Associate Renewals Manager manages subscription renewals, negotiates contracts, and collaborates with teams to drive revenue retention.

Lead global media relations strategy, develop messaging, manage PR teams and agencies, enhance executive visibility, and support internal communications to strengthen Dynatrace's market position.

The Senior Director leads internal communications strategy at Dynatrace, unifying voice and storytelling, guiding change communications, and partnering across functions to elevate employee engagement and optimize communication processes.

The Customer Success Manager will develop customer relationships, lead strategic calls, and drive growth through onboarding and renewals while identifying upsell opportunities.

The Corporate Solutions Engineer will drive sales, support customers in adopting API-first practices, and act as a technical intermediary for customer needs.

As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.