Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

As a Sales Development Representative, you'll drive growth by identifying and engaging decision-makers, nurturing leads, scheduling meetings, and maintaining CRM data accuracy.

As a Customer Support Specialist, you will lead technical onboarding, provide Tier 1 support, troubleshoot issues, manage support tickets, and collaborate with teams to enhance customer satisfaction.

This role ensures the success of top customers through relationship building, goal setting, risk mitigation, and customer satisfaction. Collaborates across various teams, develops customer programs, and addresses customer needs effectively.

As a Customer Success Associate, you will strengthen relationships with customers, drive product adoption, and support retention efforts while ensuring a positive experience across accounts.

Drive customer success by managing a portfolio, leading technical workshops, analyzing data trends, and advocating for customers in product decisions.

The Advisor Support Specialist manages relationships with Financial Advisors, addresses inquiries, and coordinates projects to enhance client satisfaction and retention.

The Enterprise Partner Business Development Manager at Klaviyo is responsible for sourcing, activating, and managing relationships with strategic partners, focusing on marketing agencies and system integrators to drive growth and success in collaboration with sales and marketing teams.

The Business Development Manager at Bose will expand audio technology licensing partnerships, focusing on partner engagement, contract negotiations, and supporting revenue growth.

As a Marketing Intern at Dynatrace, you will work on real projects, gaining hands-on experience in coding and problem-solving, with mentorship support.

Interns will assist in project planning, documentation, presentation support, and process analysis to enhance operational efficiency.

Support the Field Sales Enablement team by improving training content, documenting best practices, and collaborating to develop impactful training resources.

The Customer Onboarding Manager assists new customers in successfully transitioning to the Smartly platform, collaborating with sales and success teams to deliver tailored onboarding plans and solutions.