Top Hybrid Customer Success & Experience Jobs in Boston, MA

Lead medical writing activities across drug portfolios, managing timelines and regulatory submissions while collaborating with various teams and enhancing processes.

As a Senior Learning Partner, you'll assess needs, design programs, and develop learning experiences that inspire employee development and performance improvement.

The Account Manager is responsible for customer success, retention, and growth by managing relationships with dealerships, providing performance analysis, and supporting Account Executives.

In this role, you will lead a team of Partner Account Managers to achieve sales goals, enhance partner experiences, and drive revenue through strategic initiatives and collaboration with various teams.

The Lead Solutions Engineer will drive technical strategy for complex enterprise deals, lead workshops, and architect solutions while collaborating with sales and R&D teams to ensure customer success.

The Commercial BDR Manager develops and manages Business Development Representatives, ensuring they achieve specific sales goals while providing training and support.

The Clinical Intern assists in workflow, communications, and data tracking within the clinical team, supporting customer relations and CEO office tasks.

The Senior Relationship Account Manager acts as primary contact for a customer portfolio, focusing on retention, upselling, and customer education within MongoDB's services.

As a Licensed Service Agent, you'll handle customer service inquiries, resolve issues, process policy changes, and enhance customer experiences.

Lead lifecycle marketing campaign operations, ensuring high-quality delivery across channels, managing a team, and employing AI for efficiency.

As an Advisory Solution Consultant, you will engage with customers to create AI solutions, conduct workshops, and design proofs of concept. You will work in a collaborative environment and apply your technical knowledge to solve client challenges effectively.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

As a Senior Solutions Engineering Specialist, you will drive sales through technical expertise in C/C++, collaborate with cross-functional teams, and create compelling content for diverse audiences. Engagement with product strategy and providing mentorship are key responsibilities.