Top Hybrid Customer Success & Experience Jobs in Boston, MA

13 Hours AgoSaved
Hybrid
Boston, MA, USA
77K-202K Annually
Mid level
77K-202K Annually
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.
Top Skills: Ms Powerpoint
Reposted 17 Hours AgoSaved
Hybrid
Boston, MA, USA
118K-183K Annually
Mid level
118K-183K Annually
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Implementation Manager will lead GxP and non-GxP implementations of the Benchling platform, focusing on project management, customer relations, and compliance validation in biotech and pharmaceutical environments.
Top Skills: 21 Cfr Part 11Annex 11CsvGamp 5Gxp
Reposted 17 Hours AgoSaved
Remote or Hybrid
Boston, MA, USA
109K-169K Annually
Senior level
109K-169K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.
Top Skills: CRMDexopsIt OperationsItilItsmSaaS
Reposted YesterdaySaved
Hybrid
16-29 Hourly
Junior
16-29 Hourly
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
As a Specialty Navigator I, you will manage referrals and authorizations for patients, handle inquiries, and provide customer service in a healthcare setting.
Top Skills: ExcelMicrosoft Word
Reposted YesterdaySaved
Hybrid
Boston, MA, USA
19-19 Hourly
Junior
19-19 Hourly
Junior
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Customer Experience Associate role involves providing exceptional customer service, managing communications across various channels, and advocating for customers to support business growth.
Top Skills: MS OfficeServicenow
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Reposted YesterdaySaved
Hybrid
Boston, MA, USA
72K-90K Annually
Mid level
72K-90K Annually
Mid level
Consumer Web • eCommerce • Software
The Account Manager leads customer success and growth, managing dealer relationships while providing analysis, support, and onboarding. Collaborates with Account Executives to prevent churn and enhance product usage.
Top Skills: Google WorkspaceMS OfficeSalesforce
Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
68K-102K Annually
Senior level
68K-102K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The role involves driving customer education through various training formats, developing strategies for product adoption, and facilitating growth through analytics and presentations.
Top Skills: ExcelTableau
2 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
89K-120K Annually
Senior level
89K-120K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you'll ensure customer satisfaction, build relationships, provide product expertise, advocate for customer needs, and manage risks to meet their cybersecurity goals.
Top Skills: Cloud SecurityCyber SecurityNetwork SecuritySaaSSecurity Frameworks
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Wakefield, MA, USA
Easy Apply
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Fintech • Software
The Senior Client Success Manager is responsible for managing strategic client relationships, ensuring value delivery, providing client advocacy, and collaborating with sales for expansion opportunities.
Top Skills: SaaS
Reposted 3 Days AgoSaved
Hybrid
Framingham, MA, USA
22-28 Hourly
Internship
22-28 Hourly
Internship
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
The Creative Asset Management Co-op will assist in managing digital assets, metadata tagging, and governance processes, while gaining practical library science experience.
Top Skills: Adobe Creative CloudBynderDublin CoreMarcExcelRights CloudSchema.OrgSharepointSmartsheet
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