Top Hybrid Customer Success & Experience Jobs in Boston, MA

Provide advanced technical support for end users, escalate complex issues, assist in IT service improvements, and maintain IT documentation.

As a Sales Engineer at mabl, you will guide users through product implementation, resolve technical issues, educate clients, and represent mabl at events, leveraging technical skills and communication to enhance customer experiences.

The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.

Sales Engineers at Datadog provide technical expertise, assist customers with product onboarding, and deliver product presentations while collaborating with sales and product teams.

Solution Consultants partner with customers to create tailored solutions for R&D processes using Benchling's software while managing client engagements and demonstrating value.

Customer Success Manager focuses on ensuring customer satisfaction and success by providing tailored support and strategic guidance, addressing issues, and promoting Klaviyo products.

Manage a portfolio of large corporate accounts, analyze challenges, perform regular portfolio reviews, and collaborate on credit solutions. Lead client relationships and mentor junior staff.

Responsible for the success of Snyk's global partner network, creating enablement strategies and programs to drive revenue growth and improve partner performance.

As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.

Manage renewal contracts, develop negotiation strategies, identify customer needs, monitor health metrics, and engage in renewal discussions to enhance customer relationships and value realization.