Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Advisor Support Specialist manages relationships with Financial Advisors, addresses inquiries, and coordinates projects to enhance client satisfaction and retention.

The role involves developing and managing strategic partnerships in the payments security and data space, focusing on customer growth, sales targets, and collaboration with internal teams for Mastercard's success.

Drive net-new business in cloud solutions, build relationships, uncover client needs, and deliver tailored solutions while maintaining sales pipeline discipline.

The Marketing QA Team Lead will oversee QA operations for CRM and growth initiatives, manage a team, implement AI tools, and ensure quality standards are met.

The Enterprise Solution Consultant leads solution development for Benchling's largest clients, collaborating with sales and product teams to drive value and credibility in biotech R&D environments.

As a Solution Consultant, you'll drive revenue growth in the Energy sector by leading deal strategies, developing C-level relationships, delivering solution demonstrations, and continuously learning about product innovations.

Provide high-quality product support for Klaviyo customers via email, chat, and phone; diagnose and resolve software and networking issues; document troubleshooting; advise on marketing and e-commerce questions; learn and apply AI-driven workflows to improve support.

Responsible for the success of Snyk's global partner network, creating enablement strategies and programs to drive revenue growth and improve partner performance.

The Customer Success Manager ensures customer satisfaction by advocating for clients, driving product adoption, documenting customer data, and collaborating with internal teams to meet customer success metrics.

The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.