Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Account Management Support Specialist will manage customer inquiries, drive retention and growth, support Account Managers, and help improve processes.

Responsible for managing a portfolio of small to medium-sized accounts, enhancing customer engagement, identifying growth opportunities, and providing data-driven insights and presentations for business reviews.

The Outbound Email Strategist will develop and execute email strategies, create engaging email content, manage lists, analyze performance, and ensure compliance with regulations.

The Senior Solution Consultant collaborates with sales teams to support complex sales cycles, mentor peers, and provide solutions within the ServiceNow platform.

The Technical Account Manager (TAM) supports and educates clients on Datadog products, ensuring customer success and product adoption, while advocating for clients' needs.

The role involves troubleshooting technical issues, mentoring teams, and collaborating with engineering and product to enhance customer experience and solutions.

The Technical Account Manager will provide strategic technical guidance to customers, drive adoption of Tulip's no-code platform, and ensure operational excellence through customer enablement and collaboration with internal teams.

As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.

The Technology Partner Manager will drive integration adoption, manage partner relationships, and support go-to-market strategies for Klaviyo's hospitality partnerships.

The Community Associate will engage with players on Discord, support community initiatives, and enhance the sportsbook community through content and events.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

The Client Success Operations Associate provides first-line support to hospitality and e-commerce customers, handling tickets, troubleshooting technical issues, and documenting findings. They communicate effectively with clients and escalate issues as needed, while maintaining high-quality responses and participating in training and documentation efforts.

The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.