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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Information Technology • Legal Tech • Productivity • Professional Services • Consulting • Asset Management + Discovery
Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.
Top Skills:
Case Management PlatformsClioFilevineLitifyPracticepantherSaaS
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a VIP Host, you will cultivate relationships with engaged players, execute VIP strategies, manage communication, and lead reactivation efforts for brand loyalty.
Fintech • Payments • Software
The Customer Implementation Associate guides clients through onboarding and implementation of Flywire solutions, facilitates training, answers inquiries, and collaborates with internal teams to ensure successful customer outcomes.
Top Skills:
Adobe AcrobatChurnzeroGoogle WorkspaceOktaSalesforceSlack
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Solutions Architect will lead complex technical projects for enterprise clients, ensuring successful implementation aligned with business goals while acting as a trusted advisor and subject matter expert in the Klaviyo platform and martech solutions.
Top Skills:
APIsCdpCSSHTMLJavaScriptNode.jsPython
Fintech • Information Technology • Insurance • Software
Licensed Insurance Agents will enhance customer experience by guiding them through the sales journey, handling calls, cross-selling insurance products, and maintaining compliance standards.
Top Skills:
Insurance
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Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
Top Skills:
A+CcspCloud+Network+Rapid7SaaSSec+Security Frameworks
Fitness • Hardware • Healthtech • Sports • Wearables
The Membership Services Enablement Specialist will design AI-driven support workflows, ensuring effective member assistance through automation and continuous improvement based on performance data.
Top Skills:
Ai SystemsAutomation ToolsWorkflow Design
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
The Implementation Engineer collaborates with customers to integrate Jellyfish into their software development processes, manage project onboarding, and provide ongoing training and recommendations.
Top Skills:
Collaborative Project Management ToolsGitJIRA
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Senior Technical Success Manager, you will guide enterprise clients in securing their development processes, advocating customer needs, and driving the adoption of Application Security solutions through strategic relationship building and tailored onboarding programs.
Top Skills:
Application Security ToolsGitJenkinsJIRAVs Code
Greentech • Hardware • Healthtech • Internet of Things
The Technical Services Specialist will troubleshoot and maintain Bevi machines, provide customer support, and drive process improvements while ensuring exceptional service.
Top Skills:
Crm SystemsNetSuiteSalesforceZendesk
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Top hybrid Companies in Boston, MA Hiring Customer Success & Experience Roles
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