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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As an Account Manager, you'll oversee a portfolio of SaaS customers to drive renewals, product adoption, and expansion opportunities while collaborating with cross-functional teams.
Top Skills:
GainsightLookerSalesforceTableau
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.
Top Skills:
Digital Employee ExperienceIt OperationsItsm ProcessesSaaS
Software
The Technical Trainer at Postman will design and deliver customer training, develop materials, collaborate with teams, and stay updated with product features.
Top Skills:
APIsNode.jsPostman
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
The Creative Asset Management Co-op will assist in managing digital assets, metadata tagging, and governance processes, while gaining practical library science experience.
Top Skills:
Adobe Creative CloudBynderDublin CoreMarcExcelRights CloudSchema.OrgSharepointSmartsheet
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Technical Sales Enablement Manager designs and executes technical enablement programs for Sales Engineering and Architect teams, aligning training with sales methodologies and overseeing stakeholder influence without direct authority.
Top Skills:
Ai-Enabled CoachingLmsMeddpiccSaaS
New
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Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Senior SMB Account Manager will manage high-value SMB customer portfolios, focusing on strategic relationships, retention, and growth while utilizing data-driven insights to improve the client experience.
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
Top Skills:
A+CcspCloud+Network+Rapid7SaaSSec+Security Frameworks
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.
Fintech • Machine Learning • Payments • Software • Financial Services
As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Lead Solutions Engineer will drive technical strategy for complex enterprise deals, lead workshops, and architect solutions while collaborating with sales and R&D teams to ensure customer success.
Top Skills:
Ai-Assisted Development Tools (CodexClaude Code)Javascript (Node.JsPythonReact)Restful ApisSQL
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