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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Consumer Web • eCommerce • Software
The Billing Coordinator will handle customer inquiries related to billing and payments, resolve issues, update account information, and assist the Finance Operations team.
Top Skills:
ExcelNetSuiteSalesforceZuora
Big Data • Cloud • Software • Database
The Senior Customer Success Manager serves as a strategic advisor, managing customer relationships, guiding them on MongoDB best practices, and driving account growth, all while advocating for customer needs within MongoDB.
Top Skills:
GainsightMongoDBSalesforce
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Sr. Video Producer will be responsible for planning and producing educational video content for customer learning, managing localization workflows, and enhancing production processes. The role involves collaboration with various teams to ensure high-quality video resources and efficient video content production.
Top Skills:
Adobe AuditionAdobe Premiere ProFigmaPhotoshop
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The ITAM Solution Consultant develops and provides product-specific solutions during sales cycles, serving as a thought leader in IT asset management, supporting sales personnel, and creating training programs.
Top Skills:
Cloud Cost ManagementEnterprise Asset ManagementHardware Asset ManagementRfisRfpsServicenow Itam Product SuiteSoftware Asset Management
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The CRM Manager will lead the CRM strategy and execution for DraftKings and Golden Nugget, enhancing player engagement and retention through data-driven campaigns and insights.
Top Skills:
Crm Tools Such As BrazeHTMLSQLTableau
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Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
As a Junior Solutions Engineer, assist customers with onboarding, provide support, troubleshoot issues, and gather feedback to enhance products and services.
Top Skills:
Cloud TechnologiesIt Infrastructure
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Account Management Support Specialist will manage customer inquiries, drive proactive retention and growth, support operational tasks, and help scale the AM function for unmanaged customers.
Top Skills:
Zendesk
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Senior Solutions Engineer, you'll lead technical sales cycles, conduct demos, collaborate with clients, and shape product strategy while navigating early-stage AI security challenges.
Top Skills:
AIApplication SecurityCloud SecurityDevsecopsJavaScriptMlPython
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
The role involves developing partnerships and licensing agreements in the automotive sector, enhancing products through collaborations, and managing partner relationships to drive business objectives.
Top Skills:
Audio TechnologiesAutomotive TechnologiesConsumer ElectronicsSoftware TechnologyUser Experience Design
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Onboarding Manager assists new customers in successfully transitioning to the Smartly platform, collaborating with sales and success teams to deliver tailored onboarding plans and solutions.
Top Skills:
Advertising TechnologiesDigital Marketing PlatformsGoogle Slides
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Top hybrid Companies in Boston, MA Hiring Customer Success & Experience Roles
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