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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Lead Business Operations Analyst will drive operational excellence in Customer Success, analyze data, and implement scalable solutions, collaborating across teams and facilitating meetings to improve processes.
Top Skills:
Crm PlatformsCustomer Success Technology Stacks
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As an Account Manager, you'll oversee a portfolio of SaaS customers to drive renewals, product adoption, and expansion opportunities while collaborating with cross-functional teams.
Top Skills:
GainsightLookerSalesforceTableau
Big Data • Cloud • Software • Database
Account Development Representatives (ADRs) identify and qualify new sales opportunities, work with sales teams, and develop product knowledge while nurturing relationships.
Top Skills:
DatabaseOpen Source TechnologySalesforceWeb Server
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills:
Crm SoftwareSalesforceZendesk
Fintech • Software
The Advisor Support Specialist manages relationships with Financial Advisors, addresses inquiries, and coordinates projects to enhance client satisfaction and retention.
Top Skills:
Crm PlatformsDatabase SoftwareExcelGoogle DocsGoogle SheetsMicrosoft WordProject Management Tools
Software
The Technical Trainer at Postman will design and deliver customer training, develop materials, collaborate with teams, and stay updated with product features.
Top Skills:
APIsNode.jsPostman
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Commercial BDR Manager develops and manages Business Development Representatives, ensuring they achieve specific sales goals while providing training and support.
Top Skills:
AIE-CommerceSales Tools
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Lead Solutions Engineer will drive technical strategy for complex enterprise deals, lead workshops, and architect solutions while collaborating with sales and R&D teams to ensure customer success.
Top Skills:
Ai-Assisted Development Tools (CodexClaude Code)Javascript (Node.JsPythonReact)Restful ApisSQL
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
In this role, you will lead a team of Partner Account Managers to achieve sales goals, enhance partner experiences, and drive revenue through strategic initiatives and collaboration with various teams.
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
The Creative Asset Management Co-op will assist in managing digital assets, metadata tagging, and governance processes, while gaining practical library science experience.
Top Skills:
Adobe Creative CloudBynderDublin CoreMarcExcelRights CloudSchema.OrgSharepointSmartsheet
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Senior SMB Account Manager will manage high-value SMB customer portfolios, focusing on strategic relationships, retention, and growth while utilizing data-driven insights to improve the client experience.
Fintech • Machine Learning • Payments • Software • Financial Services
As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.
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