Top Hybrid Customer Success & Experience Jobs in Boston, MA

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.

The Implementation Team Lead will manage a team of 4-7 people, focusing on performance, skill development, and achieving revenue goals in the North America Implementation Team.

Assist Financial Advisors in sales and service activities, manage client accounts, provide support and knowledge to staff, and ensure compliance with regulations.

Lead the Sponsors group relations, manage complex client relationships, guide junior associates, structure capital markets transactions, and collaborate for effective solutions.

In this role, you'll negotiate renewal contracts, identify customer needs, monitor customer health, present proposals, and work with teams to ensure value realization and retention for complex accounts.

The Senior Salesforce Administrator will lead Salesforce administration, manage a team, oversee integrations, and ensure data integrity for Sales and Marketing processes.

The Client Contract Renewal Specialist manages client renewals, ensuring customer satisfaction and revenue growth while collaborating with various departments.

The Senior IT Service Desk Analyst will resolve technical issues, mentor juniors, support enterprise tools, manage IT processes, and oversee user access management.

Sales Engineers at Datadog provide technical support in closing sales, deliver presentations, assist with client onboarding, and communicate with product teams. They must continuously learn about new technologies and handle diverse challenges during the pre-sales process.

The Senior Manager, Partner Marketing leads the strategy for technology alliances, ensuring marketing initiatives drive demand, product adoption, and ecosystem growth while managing a team and collaborating with senior stakeholders.

The Sales Operations Analyst drives operational excellence by delivering insights through reporting and analytics, maintaining Sales data, and collaborating with cross-functional teams to enhance GTM effectiveness.

The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.