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Top Hybrid Customer Success Jobs in Boston, MA
10 Hours Ago
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Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Senior Customer Success Manager, you will drive customer adoption, manage retention and upsells, and champion product expertise while collaborating with cross-functional teams.
Top Skills:
Amazon Web ServicesGoogle Cloud PlatformAzure
Fintech • Information Technology • Insurance • Software
Lead a team of 70+ in sales, service, and operations to enhance customer satisfaction and achieve business goals. Oversee strategic planning and continuous improvement initiatives.
Top Skills:
AutomationDigitization
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
The Senior Technical Support Engineer resolves complex customer issues and enhances technical processes, while providing top-notch customer support and documentation.
Top Skills:
CifsIscsiLinuxNetworkingNfsUnixVMwareWindows Server
Featured Jobs
HR Tech • Software • Travel
The Enterprise Implementation Specialist manages client onboarding, aligning platform capabilities with client expectations, and leads training and support efforts for successful platform integration.
Top Skills:
APIsIntegrationProject Management ToolsSaaS
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
As a Senior Customer Success Manager, you will guide insurance carriers to maximize engagement and value using Hi Marley's platform, building strong customer relationships and developing effective strategies for success.
Top Skills:
Communication ToolsData AnalysisEngagement Strategies
Healthtech • Software
Lead a team of Customer Success Managers in the Life Sciences sector, focusing on customer retention, satisfaction, and value delivery while collaborating with senior leadership.
Top Skills:
ChurnzeroCustomer Success PlatformsData Analytics
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you will assist customers with issues via email, chat, and GitHub, while improving support processes and communicating effectively with both users and engineering teams.
Top Skills:
GitIntercomJIRASlack
Fintech • Software
The Technical Customer Engineer will manage client implementations on the Managed Accounts platform, ensuring successful execution and delivery. Responsibilities include technical analysis, configuration, client communication, and project management.
Top Skills:
Etl ToolsIisJbossMs WindowsSQLTomcatXML
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills:
Commerce Products
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor, you'll support customers in maximizing their use of Rapid7 products, ensuring value through relationship management, technical expertise, and advocacy, while tracking performance metrics and mitigating risks.
Top Skills:
Cybersecurity ToolsGainsightSaas Technologies
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Top hybrid Companies in Boston, MA Hiring Customer Success Roles
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