Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Account Manager drives campaign performance, manages client relationships, provides data-driven insights, and identifies upsell opportunities to meet revenue goals.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

The Client Success Operations Associate provides first-line support to hospitality and e-commerce customers, handling tickets, troubleshooting technical issues, and documenting findings. They communicate effectively with clients and escalate issues as needed, while maintaining high-quality responses and participating in training and documentation efforts.

Responsible for leading Customer Success Operations, optimizing digital engagement through automation, and translating strategic goals into actionable plans. Collaborates with cross-functional teams to enhance customer experiences at scale.

The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.

The Ad Operations Associate supports the Chewy Ads team's daily operations by managing creative assets, coordinating with teams, and ensuring campaign performance reporting.

As an Engagement Manager II at Braze, you'll manage technical program delivery for AI solutions, lead customer engagements, and drive process improvements while ensuring alignment with customer needs.

The role involves creating a welcoming environment for participants at WHOOP Labs, handling check-in, coordinating with research teams, and maintaining facility cleanliness while delivering exceptional customer service.

Account Development Representatives (ADRs) identify and qualify new sales opportunities, work with sales teams, and develop product knowledge while nurturing relationships.

The Strategic Partnerships Manager will launch and optimize partnerships, negotiate contracts, and drive market research to achieve business goals, requiring strong analytical and communication skills.

Lead medical writing activities across drug portfolios, managing timelines and regulatory submissions while collaborating with various teams and enhancing processes.