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Top Hybrid Customer Success & Experience Jobs in Boston, MA
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Big Data • Healthtech • Software
The Customer Success Manager ensures client success by driving product adoption, building partnerships, segmenting business, and mitigating churn to enhance customer experience.
Top Skills:
Customer SupportProject Management
Cloud • Healthtech • Social Impact • Software • Biotech
The Implementation Manager will lead GxP and non-GxP implementations of the Benchling platform, focusing on project management, customer relations, and compliance validation in biotech and pharmaceutical environments.
Top Skills:
21 Cfr Part 11Annex 11CsvGamp 5Gxp
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
The Category Specialist will manage vendor relationships, resolve tickets, execute promotions, and collaborate with cross-functional teams to ensure effective category management.
Top Skills:
ExcelSQL
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Customer Experience Associate role involves providing exceptional customer service, managing communications across various channels, and advocating for customers to support business growth.
Top Skills:
MS OfficeServicenow
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Senior SMB Account Manager will manage high-value SMB customer portfolios, focusing on strategic relationships, retention, and growth while utilizing data-driven insights to improve the client experience.
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Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills:
ChurnzeroCrm ToolsMS OfficeSalesforce
Artificial Intelligence • Machine Learning • Software
The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.
Top Skills:
Ai-Powered Product NetworkData Requirements
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Enterprise Partner Business Development Manager at Klaviyo is responsible for sourcing, activating, and managing relationships with strategic partners, focusing on marketing agencies and system integrators to drive growth and success in collaboration with sales and marketing teams.
eCommerce • Information Technology • Marketing Tech • Software
As a Customer Success Manager, you will manage strategic accounts, ensuring customer satisfaction, driving software adoption, and achieving retention and growth targets through relationship building and customized success plans.
Top Skills:
Product Information Management (Pim)SaaS
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.
Top Skills:
CybersecurityIt InfrastructureSaaS
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Top hybrid Companies in Boston, MA Hiring Customer Success & Experience Roles
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