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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Fintech • Software
The Senior Client Success Manager is responsible for managing strategic client relationships, ensuring value delivery, providing client advocacy, and collaborating with sales for expansion opportunities.
Top Skills:
SaaS
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Product Experts provide high-quality support for Klaviyo customers, resolving issues through various communication channels while documenting solutions and enhancing workflows with AI.
Top Skills:
APIsE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforceZendesk
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
As a Customer Support Specialist at Klaviyo, you will provide exceptional support, resolve customer issues, and maintain high product knowledge while effectively communicating through various channels.
Top Skills:
APIsE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforceZendesk
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Corporate Development Director is responsible for Snyk's corporate development strategy, including M&A, investments, and partnerships, driving diligence and integration to enhance company value.
Top Skills:
CloudDevOpsSecurityVirtualization
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Collections Representative manages high-volume calls, resolves billing issues, negotiates payments, and processes patient accounts while meeting customer service goals.
Top Skills:
Cpt-4Hcpcs CodingIcd-10
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The role involves reviewing and coordinating complex referral requests, communicating with patients about services, benefits, and scheduling appointments while ensuring smooth clinical handoffs and compliance with health policies.
Top Skills:
EpicExcelMs WordOutlook
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Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
The Creative Asset Management Co-op will assist in managing digital assets, metadata tagging, and governance processes, while gaining practical library science experience.
Top Skills:
Adobe Creative CloudBynderDublin CoreMarcExcelRights CloudSchema.OrgSharepointSmartsheet
Software
The Technical Trainer at Postman will design and deliver customer training, develop materials, collaborate with teams, and stay updated with product features.
Top Skills:
APIsNode.jsPostman
Big Data • Healthtech • Software
The Customer Success Manager ensures client success by driving product adoption, building partnerships, segmenting business, and mitigating churn to enhance customer experience.
Top Skills:
Customer SupportProject Management
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.
Top Skills:
CybersecurityIt InfrastructureSaaS
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
The role focuses on defining and executing partnership strategies for robotics, boosting business development with senior representatives, and translating external opportunities into actionable recommendations internally. It involves maintaining market intelligence and ensuring effective collaboration across various departments.
Top Skills:
AIAutomationRobotics
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills:
ChurnzeroCrm ToolsMS OfficeSalesforce
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