Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Digital Engagement Manager will oversee client relationships, enhance product usage, drive campaign success, and streamline customer engagement processes.

Snyk seeks applicants for their Summer Co-op 2026 program, focusing on developing secure AI software and fostering a supportive, inclusive workplace.

As a Solutions Engineer, you will support the sales team by conducting technical discovery, demos, and POCs, while collaborating with various internal teams to tackle customer issues and gain hands-on engineering experience.

As a Senior Technical Sales Enablement Partner at Snyk, you'll design scalable training programs for sales teams, enhance onboarding for new hires, and collaborate with Product, Marketing, and Engineering. You'll leverage data to improve training and create content that differentiates the Snyk platform, ensuring technical teams are well-equipped to support customer success.

As a Technical Services Specialist, you will troubleshoot Bevi machines, provide technical support, and improve customer experiences while handling inquiries via phone and email.

The Category Specialist will manage vendor relationships, resolve tickets, execute promotions, and collaborate with cross-functional teams to ensure effective category management.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

As a Senior CRM Associate, you'll manage marketing campaigns, translate communications into Spanish, analyze performance, and collaborate cross-functionally during peak sports periods.

Lead medical writing activities across drug portfolios, managing timelines and regulatory submissions while collaborating with various teams and enhancing processes.

Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.

The Strategic Partnerships Manager will launch and optimize partnerships, negotiate contracts, and drive market research to achieve business goals, requiring strong analytical and communication skills.

In this role, you will enhance customer engagement by developing relationships, driving product value, managing onboarding, and gathering feedback for improvements.