Top Hybrid Customer Success & Experience Jobs in Boston, MA

Lead discovery workshops, design tailored demonstrations, advise customers on AI adoption, conduct Proof of Concept engagements, and act as a trusted advisor on ServiceNow's AI roadmap.

As an Enterprise Customer Success Manager, you'll drive product usage, nurture relationships, manage onboarding, and ensure customer satisfaction and contract growth.

The Senior IT Service Desk Analyst will resolve technical issues, mentor juniors, support enterprise tools, manage IT processes, and oversee user access management.

The Field Account Manager oversees dealer partnerships, managing account performances, educating dealers, and driving product growth while fostering relationships to prevent churn.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

The Commercial Customer Growth Account Executive drives customer cross-sell and upsell for SMB accounts, liaising with teams to maximize value and meet quotas.

Solution Consultants partner with customers to create tailored solutions for R&D processes using Benchling's software while managing client engagements and demonstrating value.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.

The Community Associate will engage with players on Discord, support community initiatives, and enhance the sportsbook community through content and events.