Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Technical Trainer at Postman will design and deliver customer training, develop materials, collaborate with teams, and stay updated with product features.

The Creative Asset Management Co-op will assist in managing digital assets, metadata tagging, and governance processes, while gaining practical library science experience.

The Technical Sales Enablement Manager designs and executes technical enablement programs for Sales Engineering and Architect teams, aligning training with sales methodologies and overseeing stakeholder influence without direct authority.

The Senior SMB Account Manager will manage high-value SMB customer portfolios, focusing on strategic relationships, retention, and growth while utilizing data-driven insights to improve the client experience.

As a Senior SMB Account Manager, you will build relationships with SMB clients, drive retention and growth, and use data analytics for insights and strategic improvements.

The Senior SMB Account Manager will own a high-value portfolio of SMB customers, driving satisfaction and expansion through strategic partnerships and data-driven insights.

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.

Responsible for managing strategic partner relationships within P&C insurance, driving growth, integration, and collaboration across teams, influencing planning and execution.

As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.

The Lead Solutions Engineer will drive technical strategy for complex enterprise deals, lead workshops, and architect solutions while collaborating with sales and R&D teams to ensure customer success.

The Customer Success Manager ensures customers achieve value from Benchling by leveraging data insights, providing expert guidance, and collaborating across teams for strategic customer engagement.

Manage relationships with medium to large enterprise customers, drive upsell and cross-sell opportunities, and ensure customer satisfaction with the security platform.