Top Hybrid Customer Success & Experience Jobs in Boston, MA

Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

The Licensing Associate supports licensing, registration, and regulatory initiatives, ensuring compliance and efficiency in workflows by collaborating with internal teams and external regulators.

The Principal Customer Success Manager oversees the success of enterprise accounts, ensuring customer satisfaction, renewals, and business value realization through executive engagement and risk management.

Lead customer experience projects, mentor junior staff, analyze process improvements, and collaborate on omnichannel strategies to enhance customer service quality.

Responsible for driving customer success for strategic enterprise customers, managing relationships, ensuring adoption of Nexthink solutions, and achieving renewal and upsell targets.

As a Licensed Service Agent, you will be the main contact for customer inquiries, assisting with policy questions, renewals, and cancellations while ensuring a positive experience.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Strategic Partner Manager will oversee vendor and integration relationships, manage technical integrations, and drive partnership value for Artera's healthcare solutions.

The Manager of Customer Success at Klaviyo oversees a team, improving customer satisfaction and retention. Responsibilities include recruitment, training, problem resolution, and collaboration with sales and marketing to enhance customer outcomes.