Top Hybrid Customer Success & Experience Jobs in Boston, MA

Lead the Sponsors group relations, manage complex client relationships, guide junior associates, structure capital markets transactions, and collaborate for effective solutions.

The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.

The role involves creating a welcoming environment for participants at WHOOP Labs, handling check-in, coordinating with research teams, and maintaining facility cleanliness while delivering exceptional customer service.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

Lead medical writing activities across drug portfolios, managing timelines and regulatory submissions while collaborating with various teams and enhancing processes.

The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.

As a Senior Learning Partner, you'll assess needs, design programs, and develop learning experiences that inspire employee development and performance improvement.

The Account Manager is responsible for customer success, retention, and growth by managing relationships with dealerships, providing performance analysis, and supporting Account Executives.

The Strategic Partnerships Manager will launch and optimize partnerships, negotiate contracts, and drive market research to achieve business goals, requiring strong analytical and communication skills.

The Ad Operations Associate supports the Chewy Ads team's daily operations by managing creative assets, coordinating with teams, and ensuring campaign performance reporting.

As a Licensed Service Agent, you'll handle customer service inquiries, resolve issues, process policy changes, and enhance customer experiences.

The Senior Customer Support Engineer diagnoses complex software issues for customers, leading technical resolutions while maintaining strong relationships and mentoring peers.