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Top Hybrid Customer Success Jobs in Boston, MA

Reposted 3 Hours Ago
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
As a Senior Customer Success Manager, you will guide insurance carriers to maximize engagement and value using Hi Marley's platform, building strong customer relationships and developing effective strategies for success.
Top Skills: Communication ToolsData AnalysisEngagement Strategies
Reposted 9 Hours Ago
Remote
Hybrid
Framingham, MA, USA
Senior level
Senior level
Healthtech • Software
Lead a team of Customer Success Managers in the Life Sciences sector, focusing on customer retention, satisfaction, and value delivery while collaborating with senior leadership.
Top Skills: ChurnzeroCustomer Success PlatformsData Analytics
14 Hours Ago
Hybrid
Boston, MA, USA
Entry level
Entry level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you will assist customers with issues via email, chat, and GitHub, while improving support processes and communicating effectively with both users and engineering teams.
Top Skills: GitIntercomJIRASlack

Featured Jobs

2 Days Ago
Easy Apply
Hybrid
Wakefield, MA, USA
Easy Apply
Mid level
Mid level
Fintech • Software
The Technical Customer Engineer will manage client implementations on the Managed Accounts platform, ensuring successful execution and delivery. Responsibilities include technical analysis, configuration, client communication, and project management.
Top Skills: Etl ToolsIisJbossMs WindowsSQLTomcatXML
2 Days Ago
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
155K-173K Annually
Senior level
155K-173K Annually
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills: Commerce Products
Reposted 3 Days Ago
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Junior
Junior
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
Manage and maintain customer relationships, oversee onboarding, retention, and upsells. Collaborate with internal teams to enhance customer satisfaction and value from solutions.
Top Skills: Customer SuccessSales
4 Days Ago
Remote
Hybrid
Boston, MA, USA
Junior
Junior
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor, you'll support customers in maximizing their use of Rapid7 products, ensuring value through relationship management, technical expertise, and advocacy, while tracking performance metrics and mitigating risks.
Top Skills: Cybersecurity ToolsGainsightSaas Technologies
Reposted 5 Days Ago
Hybrid
3 Locations
Senior level
Senior level
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
7 Days Ago
Hybrid
Boston, MA, USA
Entry level
Entry level
Consumer Web • eCommerce • Software
The Account Manager ensures the success and retention of dealership partnerships through relationship management, product education, and consultative support, aimed at minimizing churn and encouraging product adoption.
7 Days Ago
Hybrid
Boston, MA, USA
Mid level
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
As a Customer Success Manager, you will drive customer engagement, analyze usage data, and enhance customer value through strategic conversations and implementations, focusing on the Life Sciences sector.
Top Skills: Benchling PlatformSaaS
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