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Top Hybrid Customer Success Jobs in Boston, MA

YesterdaySaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Mid level
Mid level
eCommerce • Information Technology • Retail • Software
As a Client Success Consultant, you will drive client retention and satisfaction, develop tailored success plans, and improve the overall client experience with Adspert's platform.
Top Skills: Software-As-A-Service (Saas)
YesterdaySaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Junior
Junior
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The Client Concierge role involves engaging Business.com customers through outbound and inbound outreach, optimizing service usage, and maintaining CRM documentation.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
2 Locations
Easy Apply
135K-165K
Senior level
135K-165K
Senior level
Big Data • Healthtech • Software • Analytics • Pharmaceutical • Infrastructure as a Service (IaaS)
The Director of Customer Success is responsible for leading the customer success department, developing strategies, managing teams, and enhancing customer relationships to meet company objectives and drive satisfaction.
Top Skills: Healthcare Data ManagementSaaSSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Junior
Junior
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
Manage and maintain customer relationships, oversee onboarding, retention, and upsells. Collaborate with internal teams to enhance customer satisfaction and value from solutions.
Top Skills: Customer SuccessSales
Reposted 4 Days AgoSaved
Hybrid
Boston, MA, USA
64K-96K Annually
Senior level
64K-96K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Community Specialist manages community engagement through content strategy, cross-functional collaboration, and performance reporting to enhance customer relationships and drive digital community growth.
Top Skills: Gainsight Community Platform
5 Days AgoSaved
Remote
Hybrid
Waltham, MA, USA
Junior
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.
Top Skills: .NetDjangoFlaskIbm Db2JavaMs SqlOraclePrometheusPythonSaaSSnmp
5 Days AgoSaved
Hybrid
Waltham, MA, USA
309K-319K Annually
Senior level
309K-319K Annually
Senior level
Healthtech • Security • Software • Cybersecurity
The Vice President, Customer Success will lead the global Customer Success organization, enhance customer satisfaction, retention, and relationship management, and collaborate cross-functionally.
Top Skills: GainsightSalesforce
Reposted 5 Days AgoSaved
Remote
Hybrid
Boston, MA, USA
Junior
Junior
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Customer Success Advisor at Rapid7, you'll manage customer relationships, provide product expertise, and advocate for customer needs with a focus on cybersecurity solutions.
Top Skills: A+CcspCloud+GainsightNetwork+Sec+
6 Days AgoSaved
Hybrid
Boston, MA, USA
110K-160K
Mid level
110K-160K
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager will drive customer success through data analysis, deep product knowledge, collaboration with teams, and creating impactful customer engagement strategies.
Top Skills: Benchling PlatformSaaS
6 Days AgoSaved
Hybrid
Boston, MA, USA
Internship
Internship
Fintech • Information Technology • Payments • Financial Services • Cryptocurrency
Provide technical support to end-users for hardware, software, and network issues, ensuring timely troubleshooting and resolution of device problems.
Top Skills: iOSWindows
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