Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.

The Senior Renewals Specialist manages the renewal lifecycle for Klaviyo's customers, collaborating with teams to drive retention and streamline processes.

Guide customers in designing and building scalable systems using MongoDB. Collaborate with sales teams, advise on architecture, and foster customer success while presenting complex technical concepts clearly.

Partner with SMB merchants to reduce churn and drive adoption by deploying retention strategies, negotiating renewals, uncovering growth opportunities, and collaborating with Sales, Support, Product, and Analytics to improve retention.

Drive retention for SMB merchants by deploying strategies to reduce churn and grow contract adoption. Serve as a trusted advisor, negotiate renewals, manage a multi-million dollar book, collaborate with Sales, Support, Product, and Analytics, and surface insights to improve product and operational retention motions.

The Community Associate will engage with players on Discord, support community initiatives, and enhance the sportsbook community through content and events.

Lead the Sponsors group relations, manage complex client relationships, guide junior associates, structure capital markets transactions, and collaborate for effective solutions.

The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.

The role involves creating a welcoming environment for participants at WHOOP Labs, handling check-in, coordinating with research teams, and maintaining facility cleanliness while delivering exceptional customer service.