Top Hybrid Customer Success & Experience Jobs in Boston, MA

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Hybrid
Boston, MA, USA
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54K-72K Annually
Junior
54K-72K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.
Top Skills: Communication SkillsCustomer Relationship ManagementSaaSTechnical Support
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Hybrid
Boston, MA, USA
Easy Apply
66K-123K Annually
Mid level
66K-123K Annually
Mid level
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.
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Remote or Hybrid
Waltham, MA, USA
105K-163K Annually
Mid level
105K-163K Annually
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.
Top Skills: ItilServicenow
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Hybrid
Boston, MA, USA
Easy Apply
104K-204K Annually
Senior level
104K-204K Annually
Senior level
Big Data • Cloud • Software • Database
Guide customers in designing and building scalable systems using MongoDB. Collaborate with sales teams, advise on architecture, and foster customer success while presenting complex technical concepts clearly.
Top Skills: C#C++JavaMongoDBNode.jsPythonSQL
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Hybrid
Boston, MA, USA
130K-165K Annually
Mid level
130K-165K Annually
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager at Benchling works to enhance customer experiences by leveraging analytics, partnership, and expertise in Life Sciences to optimize the use of Benchling's platform.
Top Skills: Ai ToolsAnalytics ToolsCustomer Success PlatformsGainsightSaaSSalesforce
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4 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
90K-140K Annually
Senior level
90K-140K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Customer Advocacy Manager will execute a global customer advocacy program, engaging customers, enhancing experiences, and fostering community while collaborating cross-functionally to drive advocacy efforts.
Top Skills: Advocacy/Community PlatformsAi ToolsCRMMarketing Automation
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Hybrid
Somerville, MA, USA
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
The Customer Success Manager will oversee customer accounts, drive the use of Tulip's platform for operational improvement, manage renewals, and collaborate with internal teams to enhance customer relations and processes.
Reposted 5 Days AgoSaved
Hybrid
Waltham, MA, USA
142K-178K Annually
Senior level
142K-178K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.
Top Skills: CitrixWindowsMobile Device ManagementSalesforceVMware
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Hybrid
Boston, MA, USA
Easy Apply
Mid level
Mid level
HR Tech • Software • Consulting
As an Associate in Client Community, support clients and experts through the sales lifecycle by matching consultants, managing outreach, and facilitating projects.
Top Skills: LinkedInLinkedin Sales Navigator
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Hybrid
Boston, MA, USA
119K-207K Annually
Senior level
119K-207K Annually
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
As an Account Executive III, you'll strategize and manage accounts, ensure campaign success, analyze data, and uphold customer relationships.
Top Skills: MS OfficeTableau
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