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Top Hybrid Customer Success Jobs in Boston, MA
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Staff Support Engineer bridges Support and Platform teams, enhancing troubleshooting skills while providing expert support, training, and customer interaction.
Top Skills:
GraphQLSaaS
HR Tech • Sales • Software • Database • Business Intelligence
The Customer Success Manager at Lusha will enhance the customer experience through onboarding, support, and relationship management, ensuring optimization of tools and account retention.
Top Skills:
Ai-Driven Solutions
eCommerce • Information Technology • Marketing Tech • Software
As a Product Support Analyst, you will provide high-quality support to customers, coordinate with engineers, and enhance documentation. You'll assist in testing new features and engage in continuous team improvement.
Top Skills:
DatadogGitGoogle SuiteJira Service DeskNotionPostmanSlack
Featured Jobs
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer, you will assist customers with technical issues, educate them about Datadog's platform, and participate in product conversations. This role emphasizes learning, communication, and client engagement.
Top Skills:
Linux
Cloud • Greentech • Information Technology • Software • Energy
The Client Support Engineer provides technical support for the Ekotrope RATER product, assists clients with energy modeling, maintains knowledge base articles, and collaborates with the product team to improve customer experience.
Top Skills:
ExcelFreshdeskGoogle SuiteHubspotJIRAMs AccessMySQLSQL
Enterprise Web • Hardware • Internet of Things • Software
Provide customer support through various channels, educating clients on product features while troubleshooting technical issues and collaborating with teams to improve processes.
Top Skills:
APIsAWSAzureConfluenceHTTPJIRAMongoDBPostgresShell ScriptingSQLZendesk
Big Data • Healthtech • Software
The Customer Program Manager oversees ChurnZero platform management, driving optimization, user adoption, and supporting strategic initiatives related to customer success.
Top Skills:
ChurnzeroCustomer Success PlatformProject Management Tools
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.
Top Skills:
CcdCloud TechnologiesFhirHl7Power BIQlikRSaaSSASTableau
Big Data • Cloud • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Manager, Technical Success will lead technical initiatives, mentor teams, enhance product quality, and align customer needs with Snyk's development strategy.
Top Skills:
AppsecDevOpsSoftware Development
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