Top Hybrid Customer Success Jobs in Boston, MA

The Strategic Customer Success Manager engages customers to ensure value realization, satisfaction, and adoption of Imprivata solutions, while managing account strategy and renewals.

Manage customer accounts to improve operations through digital transformation. Act as a partner to ensure contract renewals and commercial expansion while coordinating with internal teams.

The Customer Solutions Associate supports LogRocket's customer base by executing product initiatives, offering support on AI products, collecting feedback, and optimizing processes.

As a Customer Experience Associate, you'll provide exceptional service, manage communications across channels, and advocate for customers.

The Customer Operations Specialist will support customer relationships through data reporting, internal tools optimization, and operational process improvements.

The Technical Support Specialist assists users with the SciSure platform, troubleshoots issues, provides product expertise, and coordinates communication between customers and engineering teams.

The Senior Manager, Technical Success will lead technical initiatives, mentor teams, enhance product quality, and align customer needs with Snyk's development strategy.

Design and deliver TrakCare training courses for Clinical and Patient Administration Systems. Evaluate training effectiveness and maintain high-quality materials.

Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.

The Senior Applications Support Specialist manages support desk issues, coordinates with teams for resolutions, ensures customer satisfaction, and provides documentation and training for Tier 1 staff.