Top Hybrid Customer Success Jobs in Boston, MA

The Partner Services Representative is responsible for supporting wholesale customers, processing orders and returns, and coordinating with internal teams to ensure a seamless customer experience.

The Senior Technical Account Manager at DigitalOcean partners with key business customers to optimize their cloud use, manage accounts, drive customer growth, and collaborate with internal teams to align customer needs with strategic goals.

The Account Manager will support clients in leveraging eCommerce data for success, facilitate communication, and manage account renewals and upselling strategies.

The Quality Assurance Specialist will test features, write test cases, manage bug reports, and collaborate with product and engineering teams to improve user experience.

The Member Support Specialist provides frontline support, develops product expertise, documents help resources, and advocates for members. Strong communication and a passion for helping others are essential.

As a Strategic Customer Success Manager, you will ensure adoption, performance, and retention for enterprise customers, managing relationships and driving business objectives.

The AI Customer Success Manager drives customer success and revenue growth by managing enterprise relationships, enhancing product adoption, and ensuring successful renewals.

Lead a team of Customer Success Engineers, driving strategies for product adoption, customer satisfaction, and retention while managing customer relationships and technical challenges.

The Technical Support Engineer provides comprehensive technical support, troubleshooting, and relationship management to ensure exceptional service for partners, while also conducting training and collaborating with internal teams.

As a Customer Success Manager, you will manage customer relationships, ensure successful onboarding, advocate for product enhancements, and drive customer adoption and satisfaction.