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Top Hybrid Customer Success Jobs in Boston, MA

15 Hours AgoSaved
Hybrid
Lowell, MA, USA
Mid level
Mid level
Software
The Device Support Engineer manages device issues, improves cloud monitoring, communicates with customers, and documents resolutions while working with NOC teams.
Top Skills: AndroidAWSConfluenceiOSJIRALinuxmacOSSalesforceWindows
YesterdaySaved
Hybrid
Boston, MA, USA
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Software • Biotech
Provide technical support for digital diagnostics customers, manage global support teams, handle complaints for regulated medical devices, and ensure compliance with regulatory requirements.
Top Skills: AWSCerner MilleniumClinisysDatadogEpic BeakerGitHl7JIRALigolabsLisMeditechNovopathOrchardSaaSZendesk
YesterdaySaved
Hybrid
Boston, MA, USA
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Software • Biotech
The Customer Success Manager will build relationships with customers, conduct training sessions, gather feedback, monitor usage metrics, and enhance support resources to improve customer satisfaction and engagement.
Top Skills: Ai ToolsJIRA
YesterdaySaved
Remote
Hybrid
02472, Watertown, MA, USA
78K-83K Annually
Mid level
78K-83K Annually
Mid level
Cloud • Edtech • Kids + Family • Database
The Client Partnership Associate manages client relationships, provides operational support, and ensures compliance with tuition policies while delivering excellent customer service.

Featured Jobs

3 Days AgoSaved
Hybrid
Boston, MA, USA
Junior
Junior
Hardware • Logistics • Software
Provide world-class technical support for AutoStore's technology solutions, maintaining relationships with partners, solving complex issues, and meeting KPIs.
Top Skills: Electrical SystemsMechanical SystemsTechnical Support
3 Days AgoSaved
Remote
Hybrid
Boston, MA, USA
127K-159K Annually
Senior level
127K-159K Annually
Senior level
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Senior Customer Success Engineer will ensure customer satisfaction by managing installations, training, and technical success while driving value from Device42's products.
Top Skills: Cloud ProvidersHypervisorsJIRALinuxNetworkingServicenowStorageWindows
6 Days AgoSaved
Hybrid
Boston, MA, USA
80K-105K
Senior level
80K-105K
Senior level
Cloud • Enterprise Web • Software • Infrastructure as a Service (IaaS)
The Senior Customer Success Manager is responsible for retaining and growing high-value customer relationships, driving product adoption, and collaborating with internal teams to address customer challenges.
Top Skills: Cloud TechnologiesCustomer Success Metrics
Reposted 6 Days AgoSaved
Hybrid
Boston, MA, USA
Mid level
Mid level
Software
As a Customer Success Manager, you manage customer relationships, drive product adoption, secure renewals, and identify upsell opportunities to ensure customer satisfaction and loyalty.
Top Skills: PaasSaaS
Reposted 6 Days AgoSaved
Hybrid
Boston, MA, USA
Mid level
Mid level
Aerospace • Cloud • Fintech • Software • Manufacturing
The Customer Success Manager will manage customer relationships, ensuring they understand and maximize the value of the Paperless Parts platform and drive retention and expansion strategies.
Top Skills: Manufacturing TechnologiesSaaSSoftware
Reposted 7 Days AgoSaved
Hybrid
15 Locations
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Software
As a Provider Success Manager, manage user education, provider relationships, schedule training sessions, and enhance adoption processes in healthcare settings.
Top Skills: CernerEhrEpic
9 Days AgoSaved
Hybrid
Boston, MA, USA
130K-145K
Mid level
130K-145K
Mid level
Artificial Intelligence • Information Technology • Automation
The Senior Customer Success Manager will enhance customer satisfaction through proactive support, relationship management, and strategic growth within a portfolio of mid-market accounts, aiming to drive net dollar retention and customer value.
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