Top Hybrid Customer Success & Experience Jobs in Boston, MA

The Senior NetSuite Business Systems Analyst will bridge Finance and Operations with Engineering, gathering requirements, customizing NetSuite, and implementing enhancements to optimize core systems.

The Client Success Operations Associate provides first-line support to hospitality and e-commerce customers, handling tickets, troubleshooting technical issues, and documenting findings. They communicate effectively with clients and escalate issues as needed, while maintaining high-quality responses and participating in training and documentation efforts.

The role involves designing and implementing training programs, developing content, assessing training needs, and collaborating with internal teams to ensure effective learning experiences.

The role involves managing and growing a portfolio of Food and Beverage accounts, advising executives on technology solutions, and collaborating cross-functionally to improve operations and performance.

The internship provides hands-on experience in retail leadership, focusing on store operations, guest service, inventory management, and team engagement while receiving mentorship from experienced leaders.

The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.

As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.

Guide customers in designing and building scalable systems using MongoDB. Collaborate with sales teams, advise on architecture, and foster customer success while presenting complex technical concepts clearly.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

Business Development Representatives at Mirakl engage in prospect research, support sales efforts, and master AI tools to improve efficiency and strategy.