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Top Hybrid Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
The Senior SMB Account Manager will manage high-value SMB customer portfolios, focusing on strategic relationships, retention, and growth while utilizing data-driven insights to improve the client experience.
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Vice President, Global Obesity Medical Lead will develop medical strategies for obesity portfolios, ensuring alignment across various teams, and will lead a cross-functional medical team while engaging with external stakeholders to optimize patient care and drive strategic outcomes.
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.
Top Skills:
ItilSaaS
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Software • Generative AI
The Sr. Forward Deployed Software Engineer will partner with clients to deliver AI solutions, provide technical expertise, and improve client satisfaction through strong relationships and clear communication.
Top Skills:
APIsCloud ArchitectureGenerative AiJavaMlPythonSdlc
Fintech • Machine Learning • Payments • Software • Financial Services
As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.
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Artificial Intelligence • Machine Learning • Software
The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.
Top Skills:
Ai-Powered Product NetworkData Requirements
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Leader will manage a team, drive customer adoption, and build relationships with scientific and IT leaders in biotech.
Top Skills:
ClaudeGainsightModeSalesforceSigma
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills:
ChurnzeroCrm ToolsMS OfficeSalesforce
Artificial Intelligence • Healthtech • Software
As a Customer Support Specialist, you will lead technical onboarding, provide Tier 1 support, troubleshoot issues, manage support tickets, and collaborate with teams to enhance customer satisfaction.
Top Skills:
Browser Diagnostic ToolsCSSHTMLJavaScriptJIRAMongoDBSalesforce CRM
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Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you will strengthen relationships with customers, drive product adoption, and support retention efforts while ensuring a positive experience across accounts.
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Top hybrid Companies in Boston, MA Hiring Customer Success & Experience Roles
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