Supports accounts receivable, accounts payable, billing, and travel and expense operations. Processes and reconciles transactions, maintains financial records, assists with reporting and month-end activities, resolves routine discrepancies, responds to employee, customer, and vendor inquiries, documents procedures, supports audits and system updates, and identifies process improvements using AI tools.

Serve as the FP&A business partner for Renewals and Customer Experience, driving renewal forecasting, retention analysis, ARR and churn reporting, executive dashboards, data governance, financial modeling for budgets/forecasts, and cross-functional strategic analyses to improve renewal outcomes and inform leadership decisions.