Constant Contact
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What It's Like to Work at Constant Contact
This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.
What's it like to work at Constant Contact?
Strengths in benefits, work-life balance, and mission-driven work are accompanied by challenges around leadership consistency, compensation competitiveness, and stability. Together, these dynamics suggest a generally positive but variable experience that can depend on team context and tolerance for organizational change.
Positive Themes About Constant Contact
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Benefits & Perks: The benefits package includes flexible PTO, tiered health coverage with the company covering most costs, a 401(k) match up to 5%, and generous parental, fertility, and adoption support. Additional perks like tuition reimbursement, commuter benefits, wellness challenges, and gym/fitness reimbursement are highlighted.
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Work-Life Balance: Hybrid and remote options, flexible scheduling with managers, and variable work environments support balancing work and personal needs. Flexible PTO and volunteer time further enable time away when needed.
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Mission & Purpose: The mission to help small businesses succeed is described as motivating and gives daily work clear customer impact. Many teams connect to a sense of purpose through helping SMBs achieve results.
Considerations About Constant Contact
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Leadership Gaps: Leadership is described as not always acting on employee input and communicating inconsistently, with disconnects between departments. Attempts to improve are noted, but follow-through can feel uneven.
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Low Compensation: Compensation is viewed as lower than some competitors in certain roles, with concerns about pay equity and inconsistent merit increases. Some materials suggest solid commission opportunities, but base pay competitiveness is questioned.
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Job Insecurity: Reorganizations and layoffs are described as recurring, creating a sense of instability in some functions. Periodic restructuring has led to uncertainty about long-term role security.
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