Constant Contact

HQ
Waltham, Massachusetts, USA
Total Offices: 4
1,014 Total Employees
Year Founded: 1995

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Constant Contact Leadership & Management

Updated on December 09, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

How are the managers & leadership at Constant Contact?

Strengths in employee support, development emphasis, and a clearly articulated strategy coexist with challenges in communication, cross-department alignment, and consistent execution. Together, these dynamics suggest a mixed leadership environment where day-to-day experience can be positive on supportive teams but depends on improved transparency and organizational coherence.
Positive Themes About Constant Contact
  • Employee Empowerment & Support: Employees often describe a supportive, collaborative environment where managers help them succeed. Colleagues are portrayed as caring and willing to pitch in, contributing to a sense of being included and heard.
  • Development & Mentorship: Employees cite leaders who help them develop and grow. Leadership messaging emphasizes equipping first-line managers to lead with clarity and care.
  • Strategic Vision & Planning: Leadership consistently articulates a mission to empower small businesses and a product strategy centered on AI-enabled, multi-channel marketing. Communications highlight a focus on improving products and being an industry leader.
Considerations About Constant Contact
  • Lack of Transparency & Communication: Outcomes from employee input are not always acted on or communicated, and listening is seen as an area to strengthen. References to surprise reductions and disorganized messaging heighten concerns about transparency.
  • Siloed or Fragmented Leadership: There is a perceived disconnection between departments. Team experiences indicate misalignment across functions in parts of the organization.
  • Poor Execution: Internal accounts describe inconsistencies in the clarity and execution of the stated direction. Organizational changes and shifting priorities are associated with instability in certain teams.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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