Constant Contact

HQ
Waltham, Massachusetts, USA
Total Offices: 4
1,014 Total Employees
Year Founded: 1995

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Constant Contact Company Stability & Growth

Updated on December 09, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the stability & growth outlook for Constant Contact?

Strengths in accelerating growth, sponsor-funded expansion, and geographic reach are accompanied by competitive positioning and capability depth challenges, alongside concentration in SMB-heavy U.S. markets facing macro pressure. Together, these dynamics suggest a resilient but competitive growth profile that benefits from capital and M&A while requiring continued product advancement and pricing discipline.
Positive Themes About Constant Contact
  • Strong Revenue Growth: Company statements indicate topline growth has accelerated since becoming a standalone business, supported by expanded product capabilities and cross-sell potential into a large installed base. Recent disclosures consistently describe a positive growth trajectory.
  • Investor Backing & Capital Strength: Recent funding established dedicated long-term capital to support product investment and acquisitions, signaling strong sponsor commitment. This access to capital underpins an active buy-and-build strategy.
  • Market Expansion: A series of acquisitions broadened capabilities and extended reach into additional geographies. These moves indicate a deliberate strategy to scale internationally and deepen presence across segments.
Considerations About Constant Contact
  • Weak Market Position & Pricing Challenges: Competitive dynamics remain intense, with larger or more specialized rivals leading key sub-segments. Pricing is described as less affordable as contact lists grow, creating pressure in head-to-head evaluations.
  • Innovation Gaps: Automation depth and certain advanced features are portrayed as more basic than alternatives optimized for complex journeys. Some design elements and templates are also characterized as less modern than peers.
  • Concentrated Customer Base: Adoption is concentrated in the United States and among small organizations. Company research highlights ongoing economic pressure on SMBs, the core audience.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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