Constant Contact

HQ
Waltham, Massachusetts, USA
Total Offices: 4
1,014 Total Employees
Year Founded: 1995

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Constant Contact Work-Life Balance & Wellbeing

Updated on December 09, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the work-life balance like at Constant Contact?

Strengths in flexible work arrangements, accessible time off, and supportive peer dynamics coexist with heavier workloads in customer-facing groups, deadline-driven spikes, and instability from reorganizations. Together, these dynamics suggest balance is achievable for many, but outcomes vary significantly by team, role, and seasonal or organizational cycles.
Positive Themes About Constant Contact
  • Remote or Hybrid Flexibility: Hybrid and remote options, along with a variable work environment, provide day-to-day flexibility that supports balance. Feedback suggests many roles can coordinate schedules with managers to fit personal needs.
  • Time Off Access: Flexible PTO is positioned to help employees balance work and life, with additional offerings like paid volunteer time and sick/safe time. Feedback suggests time away is generally respected when planned.
  • Supportive Culture: Colleagues are described as bright, collaborative, and understanding of personal lives, fostering a supportive environment. Feedback suggests team camaraderie helps cushion busy weeks.
Considerations About Constant Contact
  • Workload or Staffing: Sales and customer-facing roles experience high call/queue volumes and strict targets that can feel intense. Understaffing and shifting priorities in support are linked to burnout and stress.
  • Time Pressure: Quarter-end pushes, major product launches, and holiday-season spikes compress schedules and increase demands. Feedback suggests workload ebbs and flows, with busy cycles reducing predictability.
  • Turnover & Resourcing: Reorganizations and intermittent layoffs increase uncertainty and can spike workloads. Feedback suggests cross-department disconnects and delayed leadership response add to strain.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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