Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

As a Strategic Accounts Director, you'll manage relationships with major healthcare clients, driving engagement and retention while ensuring success through strategic planning and execution.

As an Executive Assistant at Webflow, you will support multiple VPs by managing calendars, coordinating meetings, organizing travel, and facilitating communication. This role requires high organization, proactive support, and adaptability within a fast-paced environment.

The GTM Enablement Director is responsible for developing and implementing enablement strategies across sales, marketing, and customer success functions to enhance performance and productivity, ensuring teams are equipped for success throughout the customer journey.

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

The Senior Manager, CRM will define and execute lifecycle marketing for a new consumer product, focusing on customer acquisition, retention, and program design. The role requires collaboration with cross-functional teams and analysis of customer behavior to optimize marketing strategies.

The role involves providing pre-sales technical expertise for ServiceNow solutions, including customer engagement, technical presentations, solution design, and collaboration with sales and engineering teams.

The Senior Customer Operations Manager will develop and manage a Digital Customer Success program, optimize processes, and collaborate with cross-functional teams to drive customer engagement and reduce churn.

The Customer Onboarding Manager leads the onboarding journey of new and existing customers, overseeing a team, improving processes, and collaborating across departments to enhance customer experience and satisfaction.

As a Senior Solutions Engineer, you'll collaborate with Account Executives, tailor demos, provide insights, and support complex solution sales for Enterprise customers, showcasing the Motive platform's value while driving strategic success.