Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

As a Senior Borrower Experience Specialist, you will analyze servicing operations data to improve borrower experiences and compliance. You'll collaborate with cross-functional teams, identify trends, and streamline processes to enhance efficiency and quality in borrower interactions.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.

The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.

The Customer Value Architect drives customer onboarding and value realization for cybersecurity solutions, enhancing relationships and minimizing churn through tailored proposals and business reviews.

The Principal Solution Architect develops Hybrid Infrastructure solutions, collaborates with teams for sales strategies, maintains customer relationships, and mentors others.

The Key Account Manager for Agero will drive growth by managing key automotive accounts, enhancing client relationships, and influencing product development to meet client needs.

Lead Customer Lifecycle Marketing initiatives, overseeing team programs, driving multi-channel communications, and leveraging AI tools to enhance customer relationships. Collaborate cross-functionally to implement customer marketing strategies that boost retention and advocacy.

The Veterinary Medical Affairs Manager will enhance TFD's interactions with veterinarians, support customer needs, and generate insights for improved veterinary relationships. They will provide education to customer experience teams and lead engagement initiatives while collaborating across teams to deliver impactful solutions.

The Solution Engineer will provide pre-sales technical support, develop solutions, deliver product demos, and consult with management, primarily focused on the Public Sector.

The Principal Solutions Architect will engage with key customers, design solutions, and drive technical sales ensuring Cloudflare’s integration into their critical infrastructure.