Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Veterinary Medical Affairs Manager will enhance TFD's interactions with veterinarians, support customer needs, and generate insights for improved veterinary relationships. They will provide education to customer experience teams and lead engagement initiatives while collaborating across teams to deliver impactful solutions.

Lead GitLab's public sector engagements, focusing on building partnerships with DoD and FSI, structuring services for complex DevSecOps projects, and driving measurable outcomes for clients.

The Sr. Account Executive will drive sales of geospatial solutions across various sectors by managing customer relationships and executing strategic plans for growth.

The Compliance Officer will manage regulatory filings, change management, compliance reviews, and collaborate with various teams for compliance oversight.

The Strategic Account Manager will lead enterprise accounts in the restaurant vertical, enhance retailer relationships, improve retention, and identify growth opportunities while coordinating with internal teams.

Manage and grow relationships with customers, ensuring satisfaction and driving revenue through upselling and product adoption.

As an Enterprise Onboarding Consultant, you will manage the onboarding process for complex enterprise customers, ensuring deployment success and strong stakeholder communication while leading multiple concurrent implementations.

The Senior Manager of Opportunities Resolution leads the team's efforts in handling escalated member concerns, ensuring excellent customer service and managing complaint resolutions. This role involves overseeing multiple projects, fostering cross-department collaboration, and driving process improvements.

The Account Based Strategist role involves developing ABM programs, collaborating with teams, and utilizing analytics to enhance enterprise accounts engagement and growth.