Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

The Principal Deal Review Consultant optimizes deal structures, ensures revenue compliance, and drives deal execution to support growth and operational efficiency.

The Manager of Technical Account Management will lead a team of TAMs, ensuring exceptional support while driving customer success through data-driven decisions and process optimization.

As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.

The Director of Onboarding Quality & Readiness is accountable for improving early-life customer outcomes and defining onboarding strategies to enhance customer experiences.

The Technical Account Manager will build customer relationships, provide GRC expertise, manage account health, support implementation, conduct training, and collaborate with cross-functional teams.

As a Customer Success Manager, you'll engage with Public Sector clients, driving renewals, mitigating risks, and ensuring customer success through strategic advice and relationship management.

Act as the post-sales technical liaison to ensure customer success: resolve escalated technical issues, onboard and train customers, drive adoption, advocate customer needs to product/engineering, enable technical sales and identify upsell opportunities, and represent Huntress at events.

Manage and nurture relationships with Pharmaceutical and Agency clients, ensuring satisfaction, driving revenue growth, and delivering successful campaigns.

The Strategic Partnership Account Manager will manage employer relationships, drive engagement, and ensure performance metrics are met while leading strategic planning and cross-functional execution.