Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

Negotiate renewal contracts, maintain customer relationships, manage account metrics, and work with various teams to ensure customer value realization and contract compliance.

The Senior Solution Consultant engages in presales activities, drives innovative data integration solutions, and supports clients in understanding and implementing ServiceNow's Workflow Data Fabric and related technologies.

As a Technical Account Manager, you will guide enterprise customers in integrating Monte Carlo's data solutions into their ecosystems, ensuring success and adoption through relationship management and technical guidance.

The Senior Field Application Specialist trains and supports customers on SOPHiA GENETICS solutions, gathers feedback for product improvements, and collaborates on laboratory projects, requiring substantial travel and customer interaction.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

As a Senior Solutions Engineer, you will drive technical discussions during the sales cycle, ensuring customer success and collaborating with teams across Cloudflare to provide solutions in web/mobile security and performance.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

The Senior Implementation Consultant will manage client engagement, provide implementation services, conduct workshops, and align client's clinical data strategy with elluminate functionality.

The Senior Customer Lifecycle Marketing Manager will design and implement customer lifecycle campaigns, optimize journeys through data, measure campaign effectiveness, and drive cross-functional alignment to enhance customer engagement and retention.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Senior Sales Quality Analyst will drive sales quality programs, implement data monitoring systems, and analyze customer interactions to enhance sales effectiveness and compliance.

The Senior Customer Success Manager will build client relationships, assist with implementations, analyze needs, manage renewals, cross-sell features, and ensure adherence to policies.

The Sr. Account Executive will drive sales of geospatial solutions across various sectors by managing customer relationships and executing strategic plans for growth.