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Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

Reposted 7 Hours AgoSaved
Remote or Hybrid
Boston, MA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Advisory Solution Consultant, you will engage with customers to create AI solutions, conduct workshops, and design proofs of concept. You will work in a collaborative environment and apply your technical knowledge to solve client challenges effectively.
Top Skills: AIAngular JsContinuous DeploymentContinuous IntegrationCSSData EngineeringGenerative AiHTML5JavaScriptJdbcJSONOptical Character RecognitionProcess MiningPythonReact JsRest ApisRobotic Process AutomationSoapSQL
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA, USA
116K-145K Annually
Senior level
116K-145K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.
Top Skills: Content CreationProject ManagementSales CoachingSales EnablementSales TrainingVirtual Training
2 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
117K-158K Annually
Senior level
117K-158K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Manager, Customer Success leads a team of Customer Success Advisors to enhance customer health, retention, and growth, focusing on engagement and operational excellence. This role involves cross-functional collaboration and advocacy for customer needs to improve outcomes and ensure successful product adoption.
3 Days AgoSaved
Remote or Hybrid
2 Locations
58K-72K Annually
Senior level
58K-72K Annually
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills: AmadeusGdsSabre
6 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.
Top Skills: Digital Employee ExperienceIt OperationsItsm ProcessesSaaS
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Reposted 11 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
160K-210K Annually
Senior level
160K-210K Annually
Senior level
Healthtech • Software
Responsible for onboarding and training users at Strategic Accounts, ensuring high user adoption and retention while generating contract renewals and driving business value through strong customer relationships.
Top Skills: SQL
Reposted 12 Days AgoSaved
In-Office or Remote
Boston, MA, USA
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
14 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Fintech • Payments • Software
The Sr. Implementation Consultant will support client project discovery, implementation, and change management, ensuring a great customer experience through training and documentation.
Top Skills: AppleBoxGoogle SuiteJIRASmartsheetsSumologicZendesk
16 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
133K-160K Annually
Senior level
133K-160K Annually
Senior level
eCommerce • Mobile • Payments
The Account Management Director manages top strategic accounts, driving revenue growth and client retention, while leading campaign optimizations and fostering executive relationships to influence budgets.
Top Skills: ExcelGoogle SuiteLookerPowerPoint
15 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Account Manager is responsible for managing a portfolio of SaaS customers, driving renewals, product adoption, and strategic expansion opportunities while monitoring customer health and collaborating with cross-functional teams.
Top Skills: GainsightLookerSalesforceTableau
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