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Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

Reposted YesterdaySaved
In-Office or Remote
Boston, MA, USA
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
Reposted YesterdaySaved
Remote or Hybrid
Waltham, MA, USA
102K-159K Annually
Senior level
102K-159K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
In this role, you will enhance customer engagement by developing relationships, driving product value, managing onboarding, and gathering feedback for improvements.
Top Skills: AINatural Language ProcessingSaaSWorkflow Automation
3 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
89K-120K Annually
Senior level
89K-120K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Senior Customer Success Manager will manage customer relationships, driving retention and satisfaction by leveraging expertise in cybersecurity and product knowledge.
Top Skills: CybersecuritySaaSSecurity Frameworks
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
125K-155K Annually
Senior level
125K-155K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.
Top Skills: Content CreationProject ManagementSales CoachingSales EnablementSales TrainingVirtual Training
6 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
Senior level
Senior level
Healthtech • Software
Lead the Customer Success team focusing on $1B+ accounts, drive customer retention, and manage direct reports while engaging with key customers.
Top Skills: CRMHubspot
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Reposted 7 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
133K-160K Annually
Senior level
133K-160K Annually
Senior level
eCommerce • Mobile • Payments
The Account Management Director manages top strategic accounts, driving revenue growth and client retention, while leading campaign optimizations and fostering executive relationships to influence budgets.
Top Skills: ExcelGoogle SuiteLookerPowerPoint
Reposted 8 Days AgoSaved
In-Office or Remote
Boston, MA, USA
235K-290K Annually
Senior level
235K-290K Annually
Senior level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.
Top Skills: ChatgptGeminiGenerative Ai ModelsGoogle SuitemacOSSlack
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
Reposted 8 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.
Top Skills: Digital Employee ExperienceIt OperationsItsm ProcessesSaaS
20 Days AgoSaved
Remote or Hybrid
2 Locations
58K-72K Annually
Senior level
58K-72K Annually
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills: AmadeusGdsSabre
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