Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

This role ensures the success of top customers through relationship building, goal setting, risk mitigation, and customer satisfaction. Collaborates across various teams, develops customer programs, and addresses customer needs effectively.

The Senior Sales Enablement Manager delivers and improves onboarding experiences for new sellers, facilitating training sessions, aligning content with sales leaders, and evaluating onboarding effectiveness.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

The Manager, Renewal Accounts leads a team focusing on renewal performance, forecast accuracy, and customer experience, ensuring predictable retention while developing team members.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

The Director of Customer Service and Operations will lead customer support processes, manage operational functions, ensure compliance, and drive efficiency and improvement strategies. They will oversee staffing efficiency, forecast models, KPI establishment, and continuous improvement programs while fostering a positive work environment.

As a Senior Account Manager, you will strengthen relationships with corporate veterinary partners, strategize account growth, collect product feedback, and adapt to market changes, all while representing Vetcove's value effectively.

The role involves providing pre-sales technical expertise for ServiceNow solutions, including customer engagement, technical presentations, solution design, and collaboration with sales and engineering teams.

Lead and develop Coinbase's global social support program, manage crisis responses, and collaborate with cross-functional teams to enhance customer experience.