Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

The Senior Consulting Engineer will support customer needs through software implementations, training, and act as a trusted advisor, collaborating on MongoDB usage and product development.

Lead a Solutions Engineering team, supporting sales efforts, ensuring technical knowledge, and coaching SEs on skills. Work closely with sales management and clients to drive revenue and customer satisfaction.

The Partner Manager manages ServiceNow's Partner Ecosystem, building partner practices, planning for success, and driving ecosystem governance. They also provide management of the partner portal and support revenue goals through collaboration and marketing.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

Manage relationships with North America Reseller Partners, conducting sales training, driving pipeline sales, and collaborating with cross-functional teams to achieve business goals while ensuring partner performance.

The Demo Engineer will manage the demo environment, develop compelling demo datasets, automate processes, and collaborate cross-functionally to enhance product demonstrations.

Trial Success Managers will lead proof-of-concept processes, support trial activities, and ensure client success through training and collaboration with sales teams.

Manage proof-of-concept activities, train stakeholders, and ensure client success through effective use of Motive's platform while communicating key milestones.

As a Senior Solutions Engineer, you will collaborate with Account Executives to drive deal strategies, conduct impactful demos, understand customer needs, and influence buying decisions in enterprise sales.

The Customer Value Manager will support sales initiatives, drive customer success, manage risks, and enhance customer value through strategic engagement.

As a Technical Account Manager, you'll provide proactive technical support, onboard new customers, advocate for customer needs, and drive customer success.

The Senior Customer Lifecycle Marketing Manager will design and implement customer lifecycle campaigns, optimize journeys through data, measure campaign effectiveness, and drive cross-functional alignment to enhance customer engagement and retention.

The Senior Sales Quality Analyst will drive sales quality programs, implement data monitoring systems, and analyze customer interactions to enhance sales effectiveness and compliance.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.