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Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.
Top Skills:
CRMDexopsIt OperationsItilItsmSaaS
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills:
CRMCsm Platforms
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills:
AmadeusGdsSabre
Healthtech • Software
The Solutions Engineer at AcuityMD provides technical expertise during the sales process, collaborates with sales to deliver tailored solutions, and ensures customer success through effective product demonstrations and understanding of client needs.
Top Skills:
Business Intelligence ToolsCrm PlatformsData AnalyticsData Visualization TechniquesHealthcare It Systems
Artificial Intelligence • Computer Vision • Machine Learning • Software
The AI Engagement Manager will foster relationships with top partners, facilitate adoption of AI solutions, and analyze performance using BI tools.
Top Skills:
Bi ToolsBigQueryGenerative AiMachine LearningRetoolSQL
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Insurance • Logistics • Software • Transportation • Business Intelligence
The Solutions Delivery Principal leads solution design focused on customer success, bridges business and technology, and ensures effective communication with technical teams and customers.
Top Skills:
AirflowAPIsBoomiJavaJavaScriptJitterbitMssqlMulesoftPostgresPythonRedashSaas TechnologySnowflakeSpring BootSQL
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills:
AIAPIsMachine LearningSpeech-To-TextText-To-Speech
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.
Top Skills:
AIAutomationGainsightSaaS
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Trainer will lead new hire training and upskilling programs for internal teams and BPO partners, leveraging AI tools to enhance learning and facilitate comprehensive training agendas across diverse teams.
Top Skills:
Ai AnalyticsAi Voice Role-PlayArticulateLmsNotebooklmZoom
Edtech • Information Technology • Software
The Customer Success Manager will engage with public sector clients to drive renewals, support customer success, and build strong relationships, ensuring alignment with business outcomes.
Top Skills:
GainsightSalesforce
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