Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

The Data and Integrations Consultant will support and lead integration projects between customers' CRM and ERP systems and the AcuityMD platform, ensuring data compatibility and providing expert guidance throughout the implementation process.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

As an Advisory Solution Consultant, you will engage with customers to create AI solutions, conduct workshops, and design proofs of concept. You will work in a collaborative environment and apply your technical knowledge to solve client challenges effectively.

The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.

The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.

The Manager, Technical Account Manager will lead a team to ensure customer adoption and technical success, drive strategy, and oversee complex relationships with enterprise clients.

Answer phone-based fraud inquiries, analyze customer data across bank systems, document case outcomes, process claims, and deliver empathetic, accurate resolutions while following established procedures.

The Sr. Implementation Consultant will be responsible for implementing student receivable and eCommerce solutions, ensuring client satisfaction through training and support, and contributing to product vision and documentation.

The Manager, Renewal Accounts leads a team focusing on renewal performance, forecast accuracy, and customer experience, ensuring predictable retention while developing team members.