Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

The Manager, Renewal Accounts leads a team focusing on renewal performance, forecast accuracy, and customer experience, ensuring predictable retention while developing team members.

In this role, you'll negotiate renewal contracts, identify customer needs, monitor customer health, present proposals, and work with teams to ensure value realization and retention for complex accounts.

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

As a Senior Solutions Engineering Specialist, you will drive sales through technical expertise in C/C++, collaborate with cross-functional teams, and create compelling content for diverse audiences. Engagement with product strategy and providing mentorship are key responsibilities.

The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.

The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

The Customer Value Architect drives onboarding, adoption, and customer value realization for CrowdStrike's cybersecurity platform, ensuring customer success and minimizing churn. This role involves direct engagement with sales teams and conducting business value analyses for clients, while maintaining strategic partnerships within large enterprise accounts.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.

Lead technical training programs for sales teams and partners, managing projects, developing learning content, and ensuring program effectiveness.