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Top Remote Senior Level Customer Success Jobs in Boston, MA
Big Data • Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare is responsible for driving product adoption and customer engagement, building business relationships, managing client issues, and ensuring clients realize the full value of the product. This role requires collaboration across teams and a deep understanding of customer needs and priorities.
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Field Service Engineer provides technical support for automotive diagnostics and repairs at GM dealerships, managing customer relationships and improving service outcomes to reduce warranty expenses.
Top Skills:
Data Bus Diagnostic ToolsMs Office ApplicationsTechline Tools
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Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager builds and maintains client relationships, oversees onboarding, drives product adoption, and manages escalations, ensuring customer satisfaction and success.
Top Skills:
Saas Applications
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Big Data • Fintech • Information Technology • Insurance • Software
The Senior Partner Success Manager drives enterprise partnership implementation, manages key accounts, and supports growth through relationship management and effective communication with partners.
Healthtech • Software
The Customer Success Manager ensures high user adoption, generates contract renewals, leads executive reviews, and develops strategies for growth across accounts in the MedTech industry.
Top Skills:
SQL
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Cloud • Software
Support customers by diagnosing network issues, maintaining FedRAMP services, collaborating with teams, and improving workflows through technical expertise and problem-solving.
Top Skills:
CiscoCloudDnsJavaJuniperLinuxPythonRestapiSaaSTcp/IpVirtualizationVoipXML
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As an Account Manager, you will foster customer relationships, drive customer engagement, manage renewals, and collaborate with teams to establish value and growth opportunities.
Healthtech • Pet
Manage a team to support major veterinary pharmaceutical partnerships, develop strategies, conduct account reviews, and optimize team performance in customer success.
Top Skills:
ExcelPowerPointWord
Fintech • Machine Learning • Mobile • Security • Software
The Senior Manager will lead the customer service experience strategy, optimize Live Chat and IVR channels, mentor teams, and drive personalized service using AI technologies.
Top Skills:
Conversational AiCRMCx Systems Of EngagementFive9Generative AiLookerNiceTableauTwilio
Cloud • Security • Software • Cybersecurity
Lead the Technical Implementation Managers team to enhance customer onboarding success, improve processes, and collaborate across functions to drive measurable outcomes.
Top Skills:
Amazon AwsCarbon BlackCrowdstrikeAzureMicrosoft DefenderPalo Alto Cortex XdrSaaSSentinelone
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Top remote Companies in Boston, MA Hiring Customer Success Roles
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