Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

The Senior Sales Enablement Manager delivers and improves onboarding experiences for new sellers, facilitating training sessions, aligning content with sales leaders, and evaluating onboarding effectiveness.

The role focuses on developing strategies for complex deal incubation and execution by collaborating with cross-functional teams and strategic customers.

Support Employee Workflow Solution Sales by providing technical expertise, delivering product demos, and conducting workshops while achieving sales goals.

The role involves partnering with Sales to address identity and security challenges, leading discovery and solution design efforts, and delivering tailored demonstrations to customers. This position requires deep knowledge in identity and security and the ability to effectively communicate with both technical and executive stakeholders, ensuring alignment and technical accuracy during complex sales cycles.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

The Manager, Renewal Accounts leads a team focusing on renewal performance, forecast accuracy, and customer experience, ensuring predictable retention while developing team members.

The Data and Integrations Consultant will support and lead integration projects between customers' CRM and ERP systems and the AcuityMD platform, ensuring data compatibility and providing expert guidance throughout the implementation process.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

As a Senior Solutions Engineer, you will drive technical discussions during the sales cycle, ensuring customer success and collaborating with teams across Cloudflare to provide solutions in web/mobile security and performance.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Senior Customer Marketing Manager will develop a customer reference program to enhance customer advocacy, visibility, and engagement, while driving impact through strategic campaigns and optimizing program performance.

Manage the Engagement Services team, drive operational plans, oversee project delivery, and improve services performance. Collaborate with stakeholders to enhance customer success and service offerings.

Sales Engineers lead technical evaluations and deployments for the Domino platform, collaborating to create demonstrations and solutions for public sector clients. They focus on compliance, adoption readiness, and driving sales success in government accounts.

This role leads customer advocacy and storytelling at Toast, partnering across teams to elevate customer voices and support revenue-driven initiatives through effective narratives.