Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

Reposted An Hour AgoSaved
Remote or Hybrid
2 Locations
58K-72K Annually
Senior level
58K-72K Annually
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills: AmadeusGdsSabre
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
109K-169K Annually
Senior level
109K-169K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.
Top Skills: CRMDexopsIt OperationsItilItsmSaaS
Reposted 7 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
77K-202K Annually
Senior level
77K-202K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.
Top Skills: AWSAzureBmc HelixCobitGCPIso 27001Itil 4Jira Service ManagementServicenow
Reposted 58 Minutes AgoSaved
Easy Apply
Remote
U.S.
Easy Apply
240K-340K Annually
Senior level
240K-340K Annually
Senior level
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
Lead Enterprise Customer Success to drive adoption, retention, expansion, and advocacy. Build and scale a high-performing CS organization, operationalize AI-driven workflows, strengthen executive relationships, improve customer health and forecasting, and influence product roadmap through customer insights.
Top Skills: AIAnalyticsContent Management SystemsWebflow
Reposted An Hour AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
178K-260K Annually
Senior level
178K-260K Annually
Senior level
Artificial Intelligence • Cloud • Software
The Technical Engagement Manager drives customer outcomes through technical leadership in pre-sales and post-sales engagements, managing delivery teams and ensuring customer satisfaction.
Top Skills: Agile MethodologiesAsanaCi/Cd PipelinesCloud PlatformsComposable CommerceDevops PracticesFrontend FrameworksHeadless CmsJIRA
2 Hours AgoSaved
Remote
US
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Serve as the highest-escalation Customer Success lead for complex, multi-location restaurant accounts. Stabilize at-risk relationships, translate technical issues between engineering and executives, manage cross-functional rollouts, and drive strategic, high-touch account outcomes and ROI.
Top Skills: APIsIntegrationsPos Systems
Reposted 23 Hours AgoSaved
Remote
United States
138K-221K Annually
Senior level
138K-221K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.
Top Skills: Salesforce
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Reposted 23 Hours AgoSaved
Remote
16 Locations
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Healthtech
The Senior Solutions Engineer will lead pre-sales technical calls, assist with onboarding and integration, and provide technical support to customers while managing product feedback.
Top Skills: FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Reposted 23 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
95K-128K Annually
Senior level
95K-128K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Sales Operations Manager will support Enterprise Account Executives, refine sales processes, enhance team effectiveness, and implement strategies for improved revenue and profitability.
Top Skills: Salesforce
Reposted 23 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
143K-230K Annually
Senior level
143K-230K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
Reposted 23 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
126K-169K Annually
Senior level
126K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills: Enterprise SaasGainsight
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
Reposted YesterdaySaved
Remote or Hybrid
United States
115K-152K Annually
Senior level
115K-152K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills: Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
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