Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

This role ensures the success of top customers through relationship building, goal setting, risk mitigation, and customer satisfaction. Collaborates across various teams, develops customer programs, and addresses customer needs effectively.

The Senior Sales Enablement Manager delivers and improves onboarding experiences for new sellers, facilitating training sessions, aligning content with sales leaders, and evaluating onboarding effectiveness.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

The Manager, Renewal Accounts leads a team focusing on renewal performance, forecast accuracy, and customer experience, ensuring predictable retention while developing team members.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

The Technical Account Manager will support enterprise partnerships, ensuring successful onboarding, integration, and growth, while also performing BI analytics using MySQL and Tableau.

The Senior Technical Marketing Manager for Cloud Security drives product positioning and messaging, creates technical content, and collaborates across teams to enhance market success and customer adoption of cloud security solutions.

The Customer Value Strategist will lead the Customer Value Program, driving strategy, execution, and measurement of business value initiatives, while developing benchmarks and enablement content.

The Sr. Manager, Services Communications leads communication strategies for cybersecurity incident responses, collaborating with teams and advising customers on messaging and disclosures.