Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
77K-202K Annually
Senior level
77K-202K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.
Top Skills: AWSAzureBmc HelixCobitGCPIso 27001Itil 4Jira Service ManagementServicenow
Reposted 17 Days AgoSaved
Remote or Hybrid
2 Locations
58K-72K Annually
Senior level
58K-72K Annually
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills: AmadeusGdsSabre
An Hour AgoSaved
Remote or Hybrid
4 Locations
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Lead and mentor a regional customer success team to drive client retention, onboarding, and growth. Collaborate with sales and clinical teams to promote Tempus products, optimize workflows and EMR ordering, analyze retention opportunities, provide on-site support, and improve customer experience through process improvements and competitive feedback.
Top Skills: AIEmrTempus Hub
Reposted 19 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
112K-169K Annually
Senior level
112K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 19 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
128K-181K Annually
Senior level
128K-181K Annually
Senior level
Cloud • Mobile • Software
The Engagement Manager oversees strategic relationships with BuildOps' largest clients, driving successful outcomes through complex program leadership and SaaS implementation.
Top Skills: ErpSaaS
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Reposted YesterdaySaved
Remote or Hybrid
USA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.
Top Skills: GainsightSalesforce
Reposted YesterdaySaved
Remote
USA
145K-180K Annually
Senior level
145K-180K Annually
Senior level
Software
Own and build the full renewals function: manage end-to-end renewals, forecast and report pipeline health, lead executive negotiations, drive pricing and expansion, implement data-driven strategies and AI-assisted workflows, maintain HubSpot hygiene, and hire and develop a team while partnering cross-functionally with CSM, Finance, Product, Legal, and Sales.
Top Skills: Ai-Assisted WorkflowsHubspotSalesforce
Reposted YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills: Ai ToolsManufacturing Operations Management SoftwareTraksys
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
The Senior Claims Learning & Development Specialist designs and delivers training programs for claims processes, ensuring compliance and effectiveness while partnering with multiple teams to support continuous improvement.
Top Skills: Learning TheoryTraining Methodologies
Reposted YesterdaySaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager manages relationships with high-revenue SMB clients, driving satisfaction and retention through tailored guidance and proactive engagement, especially for Mandarin-speaking customers.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
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