Top Remote Senior Level Customer Success & Experience Jobs in Boston, MA

Responsible for onboarding and training users at Strategic Accounts, ensuring high user adoption and retention while generating contract renewals and driving business value through strong customer relationships.

The Manager, Renewal Accounts leads a team focusing on renewal performance, forecast accuracy, and customer experience, ensuring predictable retention while developing team members.

In this role, you'll negotiate renewal contracts, identify customer needs, monitor customer health, present proposals, and work with teams to ensure value realization and retention for complex accounts.

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

As a Senior Solutions Engineering Specialist, you will drive sales through technical expertise in C/C++, collaborate with cross-functional teams, and create compelling content for diverse audiences. Engagement with product strategy and providing mentorship are key responsibilities.

The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.

The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

The Lead Customer Engagement Manager will oversee customer outcomes, driving adoption and retention by guiding life sciences clients in using healthcare data analytics for their business needs.

The Senior Analyst Relations Manager will lead Wasabi's analyst relations program, develop relationships with key industry analysts, and influence revenue through strategic engagement and collaboration across teams.