Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. After years building the best POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.
This role offers a fantastic opportunity to join the sales leadership team at Toast!
What you’ll do (Responsibilities):
As a Manager for the Business Development team, you will hire, develop, coach, and train a team of outbound business development professionals. If you enjoy managing and building a team and are excited about transforming the way convenience stores, grocery stores, and bottle shops operate, then this is the role for you!
- Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota.
- Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
- Manage day to day activities of the BDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation.
- Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
- Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality.
- Work to identify the best talent in our industry and maintain headcount requirements across your team.
What you’ll need to thrive (Requirements):
- Management experience with a proven track record of hiring, retaining and developing individuals and team
- Experience working in and building business development teams that drive opportunities and revenue.
- An ability to adapt amidst rapid growth and change.
- Experience achieving and exceeding goals (as individual or manager) and building and managing key metrics for a sales organization.
- Self motivated, creative, empathetic, flexible with the ability to perform well under pressure.
- Proficient in CRM systems (Salesforce)
- An entrepreneurial and feedback-driven mindset.
What will help you stand out (Nonessential Skills/Nice to Haves):
- Direct experience working in the hospitality or retail industries
- Experience standing up a new vertical or establishing the playbook for success with a new sales motion
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs designed to attract, retain, and inspire the best and brightest in the industry. Our total rewards package goes beyond exceptional earnings potential, offering the flexibility and support necessary for a healthy, balanced lifestyle that evolves with your career. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
Toast Boston, Massachusetts, USA Office
Toast’s headquarters is located in the heart of the Seaport District. Toasters are surrounded by art, culture, and delicious cuisine in one of the most bustling neighborhoods in Boston.
Early Careers
Toast's Early Careers program is designed to launch students' careers by integrating them into the company's vibrant culture and impactful work. Interns and co-ops are treated as full-time Toasters from day one, given meaningful projects, and provided with mentorship from industry professionals. The program emphasizes hands-on learning, collaboration across teams, and the autonomy for students to develop and showcase their skills, supported by consistent feedback. Toast offers opportunities across various departments, including technical roles like Software Engineering and Data Science, as well as non-technical roles such as Human Resources and People Operations.
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