Top Program Manager Jobs in Boston, MA

Own cross-functional Azure programs that improve customer demand understanding, capacity planning, decision-making, and resource delivery. Analyze customer and operational data, define requirements, evaluate tradeoffs, and drive implementation. Design scalable processes, automation, reporting, governance, and workflows that reduce manual effort and improve execution. Partner with engineering, product, finance, capacity management, and operations teams to resolve recurring challenges and deliver measurable customer and business outcomes.

Coordinates cross-functional program commitments, milestones, dependencies, readiness handoffs, reporting, contractor updates, and issue resolution. Maintains accurate status visibility, assigns ownership and follow-up, escalates risks, supports consistent workflows, and helps protect reliable financial-coaching service delivery for military members and families. The role operates without people-management, budget, scope, or strategic authority.

Lead enterprise knowledge management for the Department of the Air Force C3BM program. Design and administer SharePoint sites, libraries, metadata, permissions, workflows, and information architectures. Partner with program managers, engineers, acquisition professionals, and subject matter experts to organize and disseminate technical data. Develop dashboards, trackers, automated workflows, and digital tools using Microsoft 365 and Power Platform, and brief senior leadership on knowledge management practices.

Lead end-to-end governance and operational oversight of the GCC Operate Phase, driving operating model consistency, vendor and stakeholder management, SLA/KPI delivery, continuous improvement, and resource/financial optimization across global shared services.

Leads delivery of Adobe Experience Cloud programs and coordinated projects. Establishes governance, integrated plans, budgets, milestones, dependencies, risk management, reporting, and decision routes. Coordinates project managers, Scrum Masters, and cross-functional teams; manages escalations, stakeholder alignment, tradeoffs, quality, resources, and outcomes. Oversees Adobe platform integrations, data flows, environments, deployments, migrations, and modernization efforts while coaching delivery teams and improving practices.

Develop and manage AI-powered GTM content infrastructure, including enterprise chatbot skills, prompt frameworks, agentic workflows, RAG-ready content taxonomies, and automated feedback loops. Partner cross-functionally to support sales enablement, product launches, onboarding, and campaigns. Measure adoption, deal impact, and time savings while maintaining content governance, accuracy, compliance, and alignment with sales cycles.

Supports the AFCAP VI Program Management Office and serves as the designated alternate to the Program Manager. Coordinates task orders, dispersed teams, subcontractors, and functional leads; monitors cost, schedule, staffing, quality, safety, security, procurement, risks, and deliverables; supports compliance, reporting, stakeholder communication, mobilization, and 24/7 mission response. Assumes full Program Manager responsibilities during absences to maintain contract continuity and performance.

Leads an Air Force contract and Program Management Office overseeing task orders, staffing, deployments, subcontractors, security, procurement, quality, safety, property, cost, schedule, and performance. Manages geographically dispersed CONUS and OCONUS operations, rapid mobilization, compliance with government and DoD requirements, customer relationships, risk reporting, and 24/7 responsiveness. Ensures deployed personnel meet clearance, training, medical, qualification, and readiness standards.

Owns the Azure Data and Database customer experience portfolio, translating customer, operational, telemetry, and capacity signals into strategic improvements. The role defines governance and operating models, builds scalable prioritization and risk-management mechanisms, transforms manual processes into automated and AI-assisted workflows, and partners across engineering, product, capacity planning, support, and business teams. It also communicates strategy, risks, tradeoffs, and progress to senior stakeholders while improving capacity availability, reliability, operational efficiency, and customer outcomes.

Lead cross-functional initiatives for Azure Capacity Management by improving operational processes, automation, reporting, governance, and decision-making. Partner with Engineering, Finance, Product, and Business Operations to address ambiguous business needs, coordinate strategic programs, reduce manual effort, and develop scalable operating mechanisms that improve execution and organizational effectiveness.

Program Manager responsible for designing and managing customer service delivery programs across fleet and logistics operations. Oversees complex initiatives, unblocks teams, manages resources, improves processes, analyzes performance metrics, and presents results to senior executives. Builds strategic customer relationships, leads business reviews, manages escalations, and balances customer satisfaction with operational efficiency. The role is remote-based and requires travel.

Manage healthcare and medical education events from initiation through completion, coordinating cross-functional teams, clients, vendors, and global stakeholders. Responsibilities include project planning, timelines, budgets, status meetings, communications, meeting logistics, materials, virtual and in-person event support, issue resolution, and ensuring projects meet scope and deadlines. The role requires client-facing professionalism, strong organization, technology proficiency, and 20–35% travel.

Owns product operations for the Content Experience Innovation team, including operating rhythms, OKRs, QBRs, portfolio visibility, roadmaps, tooling, workflows, and leadership communications. Leads cross-functional innovation programs across Product, Engineering, Design, Content, and other teams, improving efficiency through scalable processes, AI, and automation. Partners with senior leadership to shape transformation initiatives and align product development with broader business goals.

Own complex cloud infrastructure and migration programs, including multi-cloud environment setup and production workload migrations. Coordinate Engineering, SRE, DevOps, Security, QA, Product, and leadership teams; manage dependencies, risks, cutovers, rollback plans, metrics, compliance, and stakeholder communications. The role requires hands-on experience leading production SaaS cloud migrations, strong hyperscaler knowledge, release engineering familiarity, and excellent program management skills.

Manages relationships with partner schools and resellers, overseeing program launches, onboarding, account support, issue resolution, and seasonal enrollment activities. Tracks interactions and performance in CRM and registration systems, analyzes trends, escalates risks, coordinates with internal teams, supports annual planning, and identifies account growth opportunities while maintaining company policies and operational procedures.

Owns and scales the commercial sales enablement program across sales, account management, and sales development. Designs onboarding, continuing education, playbooks, competency standards, assessments, and KPI reporting. Partners cross-functionally to align training with commercial outcomes, manages Highspot and Salesforce enablement platforms, deploys AI coaching, and governs the program roadmap. Requires strong instructional design, facilitation, sales methodology, program management, applied AI, and enterprise enablement experience.

Owns enterprise IT governance processes and coordinates executive steering committee activities, including intake readiness, agendas, decision materials, action tracking, communications, and stakeholder engagement. Manages complex strategic IT projects, budgets, schedules, resources, risks, requirements, and benefits realization. Establishes project management standards, performance measures, and continuous improvement practices while mentoring project managers and leading matrixed teams of 10 to 40 staff.

Drive execution and adoption of Value Acceleration Services for the AI Business Solutions portfolio. Translate strategy into scalable programs, enable field and sellers, align cross-functional stakeholders, design adoption initiatives, track performance with data-driven insights, and continuously optimize the portfolio to accelerate customer value and growth.

Manage technical programs involving software and hardware deployments across engineering, operations, supply chain, compliance, security, and business teams. Create project plans, schedules, milestones, status reports, and risk mitigation plans. Coordinate migration and upgrade initiatives, support ISO 27001 audit actions, improve program execution processes, and identify AI opportunities to increase efficiency. Apply Agile methodologies while communicating progress and impacts to stakeholders and executives.

Owns end-to-end human evaluation programs for Netflix recommendation quality. Partners with product, ML, data science, UX, engineering, and vendors to design evaluation frameworks, rubrics, metrics, and workflows. Manages annotation capacity, SLAs, costs, rater onboarding, calibration, quality assurance, and delivery timelines. The role also improves operational efficiency, resolves blockers, and translates recommendation strategy into scalable evaluation programs.

Leads workforce optimization and recruitment operations projects, including process improvement, technology selection, system integrations, migrations, automation, reporting enhancements, and user training. Analyzes workflows and workforce metrics, develops scalable processes, ensures compliance, and partners with HR, IT, recruiters, and hiring managers to implement operational improvements and support new systems.

Manages IP co-sell operations with SAP and other partners, coordinating stakeholders, partner enablement, onboarding, reporting, and process improvements. Supports engineering and Build-With workstreams, resolves business blockers, and develops scalable operational frameworks that improve partner engagement, sales execution, and business outcomes.

Lead complex Azure capacity management programs connecting customer demand, regional health, infrastructure supply, and business priorities. Develop multi-year strategies, operating mechanisms, KPIs, governance, product requirements, and AI-enabled workflows. Partner across engineering, supply chain, finance, sales, support, and customer success to improve time-to-capacity, regional health, customer satisfaction, and Azure growth. Represent customer needs in executive forums and influence roadmaps without direct authority.

Leads healthcare technology launch programs from planning through closeout, managing milestones, dependencies, risks, KPIs, reporting, and cross-functional alignment. Coordinates Product, Sales, Field, Implementation, Support, and partner practices to advance value-based care initiatives. Uses program tracking tools, analytics, automation, and AI-enabled workflows to improve execution, standardize processes, and reduce operational overhead. Provides coaching and strategic guidance while translating complex program information for diverse stakeholders.

Oversee complex clinical and medical programs, including federal contract compliance, workforce staffing, operational continuity, quality assurance, reporting, and process improvement. The role manages distributed healthcare support teams, coordinates subcontractors and internal departments, monitors performance and patient service outcomes, ensures HIPAA and regulatory adherence, and serves as the primary government contract contact. Occasional travel may support transitions, kickoff meetings, customer engagements, and employee visits.