Top Operations & Support Jobs in Boston, MA

The GTM Engineer supports outbound sales teams by managing systems, ensuring data quality, troubleshooting issues, and enhancing productivity for sales operations.

The Principal Process Excellence Analyst will optimize People and Talent processes to enhance efficiency and employee experience, using structured methodologies and AI solutions.

The Major Incident Lead manages high-severity incidents, leads post-incident reviews, ensures communication across teams, and drives process improvement in a regulated environment.

Manage operations for the Practice Community team, onboarding consultants, facilitating Centers of Excellence, and collaborating with marketing while improving consultant experiences.

The Associate Director leads drug substance manufacturing for biologics, overseeing processes from IND-enabling to commercialization, ensuring alignment with timelines and regulatory compliance.

The Senior Business Operations & Strategy Manager will drive strategic decision-making, operational excellence, and alignment across the Payments business, supporting evaluations of new opportunities and optimizing revenue.

The role involves leading the architecture and governance of revenue operations systems, optimizing revenue processes, ensuring data integrity, and mentoring a small team while collaborating cross-functionally.

The Senior Analyst will support GTM Operations by improving processes, driving efficiency, and collaborating with cross-functional teams to enhance customer lifecycle management.

The Director of IT Enterprise Applications leads the strategy and delivery of SmartBear's enterprise applications while managing a high-performing team, ensuring alignment with business objectives through technology solutions.

The Principal Process Manager will lead the development and execution of the Boston office's engagement strategies, planning events and enhancing community involvement while improving processes.