Top Operations & Support Jobs in Boston, MA

The Maintenance Manager oversees building maintenance across multiple locations, coordinates vendor services, ensures safety compliance, and manages projects to maintain a reliable environment.

Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.

Lead and scale ESG initiatives at Nexthink, developing strategies, managing projects, and ensuring sustainability compliance and reporting.

Lead and scale IT operations for a growing fintech: maintain and upgrade systems, manage day-to-day support and endpoints (Mac/Windows/ChromeOS), define metrics, run large IT projects, manage vendors and office technology, implement security/compliance, expand support coverage, and travel internationally twice yearly.

The Sr. Partner Implementation Manager will lead onboarding and implementation for partners, driving efficiencies in insurance workflows while collaborating with internal and external teams.

Support and administer enterprise systems and collaboration platforms, manage remote access solutions, troubleshoot user issues, and contribute to projects.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Provide production and technical support for VestmarkONE trading clients: troubleshoot order and allocation workflows, monitor alerts, resolve cases, coordinate with internal teams, update procedures, onboard/train staff, handle client communications, and participate in projects and client meetings.

Support advisor transitions by managing account openings, asset transfers, documentation review, and training. Serve as SME and liaison between branches and home office, provide onsite/remote training and mentoring, troubleshoot complex issues, recommend process improvements, and maintain training materials while ensuring regulatory compliance during transition periods.

Manage and optimize the MGA portfolio by monitoring profitability, new business, renewals and product performance. Collaborate with Product, Pricing, Claims, and Insights teams, lead underwriting projects, support automation and digital initiatives, represent the MGA to carriers/reinsurers, and mentor junior underwriters.