Top Operations & Support Jobs in Boston, MA

The Sr. Program Specialist will ensure Membership Services comply with legal and regulatory needs, design scalable workflows, and manage operational risks, while collaborating with various teams to enhance compliance strategies.

Support managed account operations including reconciliations, account administration, corporate actions, security master, performance reporting, onboarding, system testing, and client issue resolution across multiple clients.

Supervise and coordinate maintenance and repairs for multiple retail sites, manage service providers and budgets, use ServiceChannel for workflows, provide emergency support, perform condition assessments, support projects/remodels, and ensure compliance with maintenance and sustainability policies.

This role supports employee experience and internal communications, coordinating events, managing office logistics, and enhancing organizational communication practices.

Support end-to-end forecasting for new product launches, analyze sales strategies, communicate with stakeholders, and help guide innovation by framing forecasts and identifying risks.

The Procure-to-Pay Lead Systems Architect will oversee Klaviyo's procurement technology strategy, drive system implementations, and manage cross-functional projects to improve P2P processes.

Lead the rollout and evolution of a pricing model for enterprise accounts, focusing on customer usage analysis, dispute management, and cross-functional alignment.

The Staff Accountant will manage ledger entries, reconcile accounts, assist in month-end and year-end closes, and streamline processes.

The Director of Service Delivery Management leads a global team focused on delivering high-quality service, managing escalations, and developing talent while collaborating with key stakeholders to ensure customer satisfaction and operational excellence.

The GTM Engineer supports outbound sales teams by managing systems, ensuring data quality, troubleshooting issues, and enhancing productivity for sales operations.