Top Operations & Support Jobs in Boston, MA

The Sr. Program Specialist will ensure Membership Services comply with legal and regulatory needs, design scalable workflows, and manage operational risks, while collaborating with various teams to enhance compliance strategies.

Lead capital improvement projects across WHOOP's global leased facility portfolio from planning through closeout. Own project schedules and budgets, manage architects/contractors/vendors, approve submittals and change orders, partner with stakeholders, and support facility maintenance to improve operational efficiency and employee experience.

The Senior Materials Program Manager will oversee material readiness across product lifecycles, coordinate with hardware and supply teams to ensure timely material supply, and mitigate supply risks.

Support managed account operations including reconciliations, account administration, corporate actions, security master, performance reporting, onboarding, system testing, and client issue resolution across multiple clients.

Client-facing role managing fixed income account operations: reconciliations, settlement monitoring and fail management, corporate actions, issue investigation, and stakeholder communications. Supports onboarding, platform enhancements, and ensures data integrity across fixed income securities.

Supervise and coordinate maintenance and repairs for multiple retail sites, manage service providers and budgets, use ServiceChannel for workflows, provide emergency support, perform condition assessments, support projects/remodels, and ensure compliance with maintenance and sustainability policies.

This role supports employee experience and internal communications, coordinating events, managing office logistics, and enhancing organizational communication practices.

Support end-to-end forecasting for new product launches, analyze sales strategies, communicate with stakeholders, and help guide innovation by framing forecasts and identifying risks.

Lead and scale end-to-end global DTC operations (order-to-porch), improving fulfillment, last-mile logistics, returns, inventory strategy, and parcel freight. Drive KPIs, continuous improvement, automation and AI adoption, partner cross-functionally with Commercial, Technology, Supply Chain and Finance, and enable promotional and peak-event readiness.

The App Product Development Intern will support the creation of digital experiences and collaborate with various teams to enhance app features and product development processes at SharkNinja.

The Procure-to-Pay Lead Systems Architect will oversee Klaviyo's procurement technology strategy, drive system implementations, and manage cross-functional projects to improve P2P processes.

Lead the rollout and evolution of a pricing model for enterprise accounts, focusing on customer usage analysis, dispute management, and cross-functional alignment.

The Staff Accountant will manage ledger entries, reconcile accounts, assist in month-end and year-end closes, and streamline processes.

The Director of Service Delivery Management leads a global team focused on delivering high-quality service, managing escalations, and developing talent while collaborating with key stakeholders to ensure customer satisfaction and operational excellence.

The GTM Engineer supports outbound sales teams by managing systems, ensuring data quality, troubleshooting issues, and enhancing productivity for sales operations.