Top Operations & Support Jobs in Boston, MA

The Director, Corporate IT will lead Klaviyo's internal technology strategy, ensuring the corporate tech stack's health, security, and collaboration effectiveness. Responsibilities include roadmap development, team leadership, and partnership with business leaders to enhance employee experience and operational efficiency.

The IT Support Technician Intern will assist the Enterprise IT team in troubleshooting issues, supporting employee onboarding, managing SaaS applications, and maintaining IT infrastructure while providing customer service for endpoint devices.

Supervise and coordinate maintenance and repairs for multiple retail sites, manage service providers and budgets, use ServiceChannel for workflows, provide emergency support, perform condition assessments, support projects/remodels, and ensure compliance with maintenance and sustainability policies.

Support end-to-end forecasting for new product launches, analyze sales strategies, communicate with stakeholders, and help guide innovation by framing forecasts and identifying risks.

Lead the rollout and evolution of a pricing model for enterprise accounts, focusing on customer usage analysis, dispute management, and cross-functional alignment.

Support managed account operations including reconciliations, account administration, corporate actions, security master, performance reporting, onboarding, system testing, and client issue resolution across multiple clients.

The Sr. Program Specialist will ensure Membership Services comply with legal and regulatory needs, design scalable workflows, and manage operational risks, while collaborating with various teams to enhance compliance strategies.

The Staff Accountant will manage ledger entries, reconcile accounts, assist in month-end and year-end closes, and streamline processes.

The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.

The Senior Manager, News Gathering Operations oversees news content production and leads a team to ensure high editorial standards, enhances viewership, and fosters community relationships.