Top Operations & Support Jobs in Boston, MA

The Lead Business Operations Analyst will enhance customer support operations by overseeing initiatives, improving processes, and collaborating with technical and non-technical teams, using analytics to drive performance improvements.

The Manager, Procurement Operations leads the administration of the Procure-to-Pay system, identifies process inefficiencies, manages vendor onboarding, and supports compliance across procurement operations.

Provide concierge-level on-site technical support for senior executives: troubleshoot complex IT issues, coordinate vendors and IT teams, support executive meetings and travel, analyze platform trends, and present findings to IT leadership to improve executive technology experience.

The Solutions Delivery Manager oversees a team delivering IT initiatives, manages budgets, supplier performance, and ensures operational stability in a grocery retail environment.

The Director of IT Vendor Management leads procurement strategies, oversees vendor relationships, manages contract lifecycles, and directs a team to optimize technology assets and vendor performance.

The role involves administration of Salesforce Service Cloud, supporting DevOps and release management, troubleshooting CX platform issues, and maintaining data integrity for customer journey insights.

The Director of IT Enterprise Applications leads the strategy and delivery of SmartBear's enterprise applications while managing a high-performing team, ensuring alignment with business objectives through technology solutions.

Lead strategy and execution to grow Venture Lane as a founder-first startup hub. Own financial performance, revenue, occupancy, and partnerships. Manage programming, community curation, sales, and day-to-day space operations. Build and lead a lean team, improve systems and processes, and deliver measurable outcomes for early-stage B2B founders.

The Staff Business Planner will lead financial planning for Apparel & Accessories, develop sales plans, define KPI frameworks, and guide leadership decisions through data insights. Responsibilities include executive-level business reviews and evaluating new business opportunities.

The Executive Assistant/Office Manager provides high-level administrative and operational support to C-level executives, oversees office operations, and ensures a welcoming experience for staff and guests.

The Lab Operations Senior Associate supports laboratory operations by managing equipment, inventory, waste, safety inspections, and onboarding/offboarding tasks, ensuring a safe and efficient workspace.

Provide IT support at clinical locations, troubleshoot hardware/software issues, and assist clinical staff with IT readiness and project work.