Top Hybrid Senior Level Jobs in Boston, MA

Owns and scales post-sale revenue operations across onboarding, adoption, renewals, customer health, risk management, and retention. Designs cross-functional workflows, improves handoffs, translates business needs into systems and automation requirements, and drives process adoption. Partners with Customer Success, Account Management, Support, Finance, Analytics, Sales, and Business Systems. The role also evaluates AI-enabled tools and leads measurable improvements in renewal execution, data quality, operational efficiency, and customer-risk management.

Design, build, and operate multi-region, multi-cloud network infrastructure across AWS, GCP, and Azure. Own cloud-to-cloud and customer connectivity, troubleshoot latency/packet-loss via pcap and path analysis, set technical direction for network expansion, improve cross-region connectivity, and identify network cost and efficiency improvements while participating in incident response and on-call rotation.

Leads financial modeling, incentive plan analysis, quota setting, sales commission processes, and executive reporting. Partners with Sales, Finance, and GTM leaders to evaluate compensation strategies, identify performance trends, improve commission systems, strengthen SOX controls, and resolve payout issues. Provides technical leadership for CaptivateIQ and manages cross-functional projects involving financial planning, forecasting, and business recommendations.

Build and scale post-sale customer growth programs for B2B SaaS customers. Identify expansion opportunities using product telemetry, customer insights, and behavioral signals; create personalized journeys across email, in-app experiences, webinars, and workshops; and partner with Sales, Customer Success, Product, and GTM Operations to drive adoption, consumption, qualified expansion pipeline, and revenue. Develop AI-powered workflows, run experiments, and establish repeatable customer growth processes.

Leads complex, cross-functional technical programs spanning cloud operations, build and deployment platforms, code management, CI/CD, data governance, and infrastructure cost management. Translates business goals into technical plans, manages dependencies and risks, coordinates architecture discussions, establishes operational metrics, and aligns engineering, finance, platform, and executive stakeholders through multi-quarter initiatives.

Leads People Success strategy and programs for go-to-market functions, partnering with executives on organizational design, talent management, workforce planning, employee relations, compensation, engagement, and retention. Manages a global People Success team, uses people analytics to guide decisions, coaches managers and employees, facilitates workshops, and drives scalable employee experience initiatives in a rapidly changing environment.

Lead the shared UI developer tooling platform used by engineering teams across the organization. Responsibilities include designing module federation architecture, Vite build tooling, CI pipelines, CLI automation, dependency management, security scanning, monorepo workflows, editor validation, preview environments, and migration strategies. The role also involves mentoring engineers, influencing technical standards, partnering with product groups, and using AI to improve engineering productivity.

Serves as the senior technical advisor and primary account contact for enterprise Dynatrace customers. Owns success planning, platform adoption, architecture guidance, value realization, executive business reviews, risk and escalation management, support case resolution, and change-window coverage. Coordinates cross-functional teams, advocates for customers internally, supports production upgrades and high-impact events, and drives long-term technical outcomes across complex cloud and observability environments.

Supports North American sales deals from quote to signature, including pricing, discounting, deal structuring, approvals, quote and contract review, and escalation of non-standard terms. Partners with Sales, Legal, Finance, and Sales Operations to accelerate deal cycles and manage commercial risk. Uses Salesforce and CPQ tools, supports reporting and governance, and contributes to process improvement, automation, and AI initiatives.

The role focuses on business development, managing a portfolio, and coordinating loan transactions while ensuring compliance with bank policies.