Top Hybrid Senior Level Jobs in Boston, MA

Lead and scale WHOOP’s Design Research practice, guiding strategic research direction, team development, stakeholder alignment, vendor partnerships, and mixed-methods studies across the product and hardware lifecycle. The role champions user insights with senior leadership and builds a cross-functional voice of the member to inform product decisions from early innovation through post-launch validation.

Own commercial analytics for direct-to-consumer and marketplace channels, analyzing pricing, promotions, conversion funnels, merchandising, product mix, customer behavior, and channel economics. Build scalable reporting tools, support forecasting and planning, and translate transactional and behavioral data into recommendations for digital commerce leadership. Partner with Marketing Analytics and Analytics Engineering to connect acquisition trends with commercial outcomes and ensure trusted data.

Leads training content strategy, learning platform administration, and continuous improvement initiatives. Manages content creators, instructional designers, and training specialists while partnering with operations, HR, IT, vendors, and subject matter experts. Oversees digital and instructor-led learning materials, analyzes learner data and feedback, maintains LMS functionality, and aligns training programs with compliance, operational, and strategic goals. Coaches team members and fosters an inclusive, collaborative learning culture.

Administers incentive compensation programs for the Customer Experience organization, including payout calculations, crediting logic, plan documentation, ticket resolution, reporting, and data validation. Builds Tableau or Looker dashboards, writes SQL queries, supports financial modeling and scenario analysis, and partners with Systems, Finance, Operations, and CX leaders on process improvements, controls, and automation.

Manages an assigned portfolio of education clients, serving as the primary relationship owner and strategic partner. Responsibilities include driving product adoption, developing account plans, managing renewals and negotiations, identifying upsell opportunities, overseeing implementations, improving processes, monitoring risks, and presenting to executive stakeholders. The role collaborates cross-functionally to increase retention, revenue, and client value.

Executes Flywire’s global job architecture operationalization program, including job mapping, career ladders, leveling calibration, stakeholder validation, vendor coordination, change management, manager education, and rollout readiness. Supports compensation benchmarking, offer and promotion reviews, compensation cycles, market analysis, governance, and data quality improvements. The role requires strong project coordination, analytical skills, cross-functional collaboration, and expertise in compensation or total rewards.

Manages specialty insurance claims through investigation, coverage evaluation, reserving, litigation, negotiation, settlement, and closure. The role prepares claim reports, identifies trends, communicates with management and underwriting, oversees counsel and litigation budgets, participates in mediations and audits, and maintains required adjuster licenses. HMO and Provider Excess claims experience is preferred.

Supports and advances traditional fund administration products by executing product strategy and roadmaps, developing new offerings, managing client and stakeholder relationships, tracking business opportunities, reviewing change requests, assessing profitability, overseeing vendors, and maintaining risk and control processes. The role also requires industry engagement through conferences, whitepapers, and panels, plus collaboration across operations, technology, sales, finance, legal, and service teams.

Lead AI-driven transformation across Operations by mapping current workflows, designing AI-native target states, validating feasibility and value, building business cases, and facilitating cross-functional workshops. Advise senior executives, manage communications and risks, secure stakeholder alignment, and lead a team of program managers delivering firmwide initiatives.

Lead portfolio research, validate systematic strategies, oversee back-testing and simulation, and enforce governance and controls. Partner with PMs, quants, product, and tech to diagnose performance, prioritize platform improvements, manage operational incidents, produce executive reporting, and mentor junior analysts while driving cross-functional execution and reproducible research-to-production workflows.

Leads customer-centric marketing strategy consulting, customer journey analysis, segmentation, marketing automation, digital campaigns, and campaign performance optimization. Manages client relationships, business transformation initiatives, and marketing operations while coaching teams and mentoring staff. Uses Adobe Campaign, Adobe Marketo Engage, AI fluency, and digital tools to improve customer engagement, loyalty, and revenue growth.

Leads customer-centric marketing advisory engagements, including customer behavior analysis, segmentation, journey analysis, campaign development, marketing automation, and performance optimization. Develops client marketing and customer experience strategies using Adobe Campaign and Adobe Marketo Engage. Guides cross-functional teams through complex problems, applies systems thinking and AI-enabled tools, manages client relationships, validates outcomes, and coaches diverse teams to improve engagement, loyalty, and revenue growth.

Analyzes transfer pricing policies, international tax regulations, and OECD guidelines to help multinational clients optimize intercompany pricing, maintain compliance, and improve tax efficiency. Responsibilities include tax research, documentation, consolidated returns, international legal structure support, client collaboration, and tailored tax strategy development. The role also involves mentoring others and applying analytical thinking to complex transfer pricing matters.

Owns strategic commercial accounts across the U.S. Northeast for ThousandEyes. Responsibilities include acquiring new customers, expanding existing accounts, building executive relationships, generating pipeline, leading complex enterprise sales cycles, negotiating agreements, developing account plans, and closing six- and seven-figure SaaS transactions while maintaining quota attainment and forecast accuracy.

Designs, develops, deploys, and supports large-scale AI systems, including foundation models, LLM inference, agentic workflows, similarity search, guardrails, and model evaluation. Defines enterprise AI architecture, optimizes model performance, cost, latency, and throughput, establishes AI safety and governance standards, leads multi-year platform initiatives, and mentors senior technical leaders across engineering and research.

Manages complex commercial banking credit portfolios across middle-market C&I, commercial real estate, and investor real estate relationships. Responsibilities include financial research, underwriting, loan structuring, portfolio monitoring, risk analysis, client relationship management, regulatory compliance, project leadership, and mentoring junior team members. The role requires collaboration with deal teams and stakeholders while meeting financial objectives and maintaining sound risk management.