Top Software Customer Success Jobs in Boston, MA

The Customer Solutions Associate supports LogRocket's customer base by executing product initiatives, offering support on AI products, collecting feedback, and optimizing processes.

As an Enterprise Customer Success Manager, you will oversee onboarding and growth for large enterprise clients, collaborating with sales and product teams while driving value realization and engagement.

As a Scaled Customer Success Manager, you will engage customers, monitor their satisfaction, drive retention and growth, and collaborate across teams to ensure success.

The Renewal Specialist will manage contract renewals, drive retention and upsell opportunities, and collaborate with various teams to improve processes.

Manage and execute customer email programs, ensuring alignment with customer success goals. Oversee email campaigns, coordinate communications, and manage cross-functional projects to enhance customer experience at Klaviyo.

As a Customer Experience Associate, you'll provide exceptional service, manage communications across channels, and advocate for customers.

As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.

The Technical Customer Engineer will manage client implementations, develop implementation plans, configure platforms, and provide client support while collaborating with internal teams.

Responsible for guiding medical device companies in using Greenlight Guru eQMS for compliance, ensuring customer success and satisfaction.

Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.