Top Software Customer Success Jobs in Boston, MA

The Customer Operations Specialist will support customer relationships through data reporting, internal tools optimization, and operational process improvements.

As a Customer Onboarding Specialist, you will support clients during software integration, manage onboarding projects, and drive customer satisfaction through collaboration and training.

The Customer Success Manager supports customers' goals by optimizing product use, driving adoption, and ensuring positive experiences to achieve retention and growth targets.

As a Senior Customer Success Manager, you will lead a team, manage customer portfolios, and ensure alignment with business objectives while driving adoption and maximizing the value of Arcadia's solutions.

Lead technical onboarding and support for enterprise customers, enhance customer engagement, and drive performance improvements while managing escalations and leading a team.

The Manager, Strategic Customer Success will lead a team to ensure high retention and upsell for major accounts, leveraging data and strong relationships.

The Technical Account Manager will oversee operations and relationships with host partners, ensuring uptime, upselling services, and facilitating communication between stakeholders.

The Customer Service Manager will lead a team of coaches, focusing on hiring, training, performance management, and process improvements in a contact center environment.

As a Corporate Support Representative, you will assist clients with using software, navigating business formalities, and providing exceptional customer service.

The role involves managing corporate filings across jurisdictions, assisting clients with business registration, and resolving filing questions.

As a Servicing Specialist, you'll support homeowners by handling calls and emails, creating settlement statements, and ensuring compliance with guidelines while providing exceptional customer service.

As an IT Support Engineer, you will provide first-line IT support, troubleshoot hardware and software issues, manage systems, and support security initiatives for employees.

The Customer Success Manager will drive customer adoption and satisfaction, offer mentorship, and collaborate across teams to enhance customer experience with GitLab products.