Top Software Customer Success Jobs in Boston, MA

The Enterprise Client Success Manager will manage post-sales experiences for VIP customers, ensuring adoption, conducting trainings, and building strong customer relationships.

The Solutions Delivery Manager is responsible for developing and managing effective solutions using Benchling’s products while improving cross-team collaboration and customer experience.

Collaborate with support, product, and customer success teams to provide technical support, enhance processes, and build client trust.

As a Technical Support Engineer, you will assist customers with technical issues, educate them about Datadog's platform, and participate in product conversations. This role emphasizes learning, communication, and client engagement.

Lead mabl's global Customer Success Team, focusing on renewals, upsells, and client relationships while developing strategic plans and educating customers.

Manage customer accounts and drive digital transformation using Tulip's platform. Act as a partner to customers and coordinate with internal teams.

The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.

The Strategic Customer Success Manager advises customers on MongoDB best practices, optimizes their technology strategy, and resolves critical issues while building long-term relationships and account plans.

The Strategic Customer Success Manager engages customers to ensure value realization, satisfaction, and adoption of Imprivata solutions, while managing account strategy and renewals.

As a Product Support Engineer, you will provide level 1 and 2 technical support, troubleshoot issues, engage with customers, and enhance documentation.