Top Senior Level Artificial Intelligence Customer Success & Experience Jobs in Boston, MA

The Sales Enablement Manager at Dynatrace will design and deliver training programs, facilitate workshops, and work with sales teams to improve skills and efficiency while supporting strategic sales objectives.

As an Advisory Solution Consultant, you will engage with customers to create AI solutions, conduct workshops, and design proofs of concept. You will work in a collaborative environment and apply your technical knowledge to solve client challenges effectively.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

The Senior Customer Success Manager will guide enterprise customers through their DEX journey by ensuring adoption, tracking progress, and fostering collaboration to drive growth and retention.

The Technical Sales Enablement Manager designs and executes technical enablement programs for Sales Engineering and Architect teams, aligning training with sales methodologies and overseeing stakeholder influence without direct authority.

Responsible for managing strategic partner relationships within P&C insurance, driving growth, integration, and collaboration across teams, influencing planning and execution.

The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.

Lead medical writing activities across drug portfolios, managing timelines and regulatory submissions while collaborating with various teams and enhancing processes.

Lead and grow Customer Success teams in LATAM: hire and coach managers and CSMs, own account relationships, drive renewals and expansion, manage escalations, maintain forecasts, and build high-performing teams to improve retention and revenue.