Top Senior Level Artificial Intelligence Customer Success & Experience Jobs in Boston, MA

The Engagement Manager leads managed services for healthcare clients using InterSystems technologies, ensuring successful service delivery and client experience, managing relationships with executives, and overseeing operational performance.

As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.

The Customer Advocacy Manager will execute a global customer advocacy program, engaging customers, enhancing experiences, and fostering community while collaborating cross-functionally to drive advocacy efforts.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

The Senior Account Manager will build strategic partnerships with key SMB customers, drive satisfaction and retention, utilize data for insights, advocate for product adoption, and improve customer experience with scalable solutions.

As a Senior Technical Success Manager, you will guide enterprise clients in securing their development processes, advocating customer needs, and driving the adoption of Application Security solutions through strategic relationship building and tailored onboarding programs.

Manage a team of Customer Success Engineers supporting cloud and AI/ML workloads, driving operational excellence and customer satisfaction while leading strategic support operations.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

The Engagement Services Manager is responsible for implementing services, engaging with customers, defining project scopes, and ensuring successful service integrations while meeting revenue quotas.

Lead Customer Success Operations to scale systems, processes, and policies. Partner with senior CS leaders, run cross-functional projects, prioritize CS requests, enhance automation with Rev Tech, manage UAT and communications, and lead a high-performing CS Ops team to drive retention, expansion, and efficient post-sales operations.

The Director of Scaled Customer Success will lead customer success initiatives for mid-market and commercial segments, focusing on driving adoption and revenue retention through scalable strategies and team management.

As a Partner Success Engineer at Deepgram, you will drive partner engagement, manage technical enablement, and ensure successful integration of AI solutions, while continuously optimizing workflows and fostering collaboration across teams.