Top Senior Level Artificial Intelligence Customer Success & Experience Jobs in Boston, MA

The Head of Partnerships will manage and scale the partnership ecosystem, focusing on referral partners, channel revenue, and system integrators to drive growth.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.

Responsible for managing enterprise accounts to drive retention, expansion, and customer value, aligning customer objectives with commercial growth opportunities.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

The Senior Solutions Consultant will drive complex deals, provide technical solutions, mentor peers, and build reusable assets while collaborating with sales and technical teams.

As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.

The Advisory Solutions Consultant will engage in technical sales, develop architectures, collaborate on Agentic AI solutions, and influence product roadmaps.

The Head of Partnerships will establish a strategic partnerships function, focusing on expanding distribution through agency and tech partners, and should have a strong background in building measurable partnership programs.

Lead and develop a team of Technical Support Specialists, driving AI initiatives and supporting operations that connect to business outcomes, while ensuring high customer experience and team performance.