Top Senior Level Artificial Intelligence Customer Success & Experience Jobs in Boston, MA

As a Senior AI Controls Solutions Engineer, you'll operationalize Phaidra's AI solutions for enterprise data center customers, collaborating with teams to model facilities and define product requirements, applying deep knowledge of control systems and AI technologies.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

Lead the creation of educational content and training programs, managing a team to drive product adoption across Superhuman's suite of products, including AI solutions.

The Technical Engagement Manager drives customer outcomes through technical leadership in pre-sales and post-sales engagements, managing delivery teams and ensuring customer satisfaction.

The AI Engagement Manager will foster relationships with top partners, facilitate adoption of AI solutions, and analyze performance using BI tools.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

Lead and develop a team of Technical Support Specialists, driving AI initiatives and supporting operations that connect to business outcomes, while ensuring high customer experience and team performance.

The role involves partnering with Global GSIs to create and enable services, providing technical leadership, and driving sales pipelines through strong relationship management and technical expertise.