Top Healthtech Customer Success Jobs in Boston, MA

The RN Supervisor oversees the RN Reviewer team, manages performance metrics, trains staff, and ensures operational objectives are met. They provide daily guidance and foster a high-performing clinical team environment.

The Patient Support Specialist provides compassionate support to patients, resolves inquiries, liaises with the clinical team, and contributes to process improvements.

As a Senior Implementation Consultant, you'll liaise with clients to optimize their use of the elluminate platform, providing support, training, and process improvement while ensuring compliance and driving ROI.

The Senior Customer Programs Manager will design and lead customer advocacy programs, manage cross-functional projects, and improve customer experiences through various tools and initiatives.

Support members on healthcare journeys by answering questions, solving problems, and ensuring access to care in Florida. Provide in-person support and excellent customer service while building relationships with members and client groups.

Provide technical guidance for healthcare decision support, resolving complex issues, collaborating with teams, and training customers.

The Delivery Manager II role involves managing customer relationships, ensuring service satisfaction, and leading implementations within GHX services, while mentoring team members and handling escalations.

The Dental Assisting Instructor will teach online classes, support curriculum development, and guide students towards certification in Dental Assisting.

The Field Reimbursement Manager will facilitate patient access to Pfizer products by resolving reimbursement and coverage issues, providing education to HCPs, and offering support for financial assistance programs.

The Patient Advocate provides concierge-style service to patients, assisting with non-clinical inquiries and supporting providers with administrative tasks in a fast-paced environment.