Top Healthtech Customer Success Jobs in Boston, MA

The Customer Success Manager will onboard covered entities, ensure product adoption, engage stakeholders, and enhance customer satisfaction and retention in healthcare pricing solutions.

As a Customer Support Representative, you'll address customer queries via live chat, email, and Zoom, improve workflows, and maintain internal documentation.

The Clinical Quality Specialist supports licensed therapists by ensuring high standards of care and compliance, promoting continuous improvement and collaboration. Responsibilities include outreach, complaint management, and fostering provider communication.

Lead technical support for escalated issues, analyze support trends, improve workflows, and facilitate training for the Customer Experience team.

Lead partnerships with retail pharmacy chains, drive business growth through strategic initiatives, manage client relationships, and align cross-functional teams to enhance healthcare access.

Lead the education of stakeholders on Tempus' oncology offerings, oversee medical information support, and manage business strategies in oncology diagnostics.

The Customer Experience Lab Technician will support clinicians with dental case designs, provide technical support, and facilitate communication between doctors and lab teams.

As a Provider Experience Team Lead, you will coach and support the frontline team, manage live queues, resolve escalations, and ensure exceptional customer service delivery.

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

As Associate Principal, Care Partnerships, you will manage care partner relationships, collaborate with internal teams, and help scale partnerships in the mental healthcare system.