Top Healthtech Customer Success & Experience Jobs in Boston, MA

The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The Senior Solutions Engineer will lead pre-sales technical calls, assist with onboarding and integration, and provide technical support to customers while managing product feedback.

As a Care Manager, you will guide English and Spanish speaking families through loss-related tasks, provide support through multiple channels, and innovate processes for improved service delivery.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

The Strategic Accounts Director will manage relationships with health plans, strategize account growth, and collaborate across teams to enhance client satisfaction and drive business development.

As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payers, lead meetings, and collaborate cross-functionally to advance access to the company's cancer detection technology.

The Account Manager will manage employer and business partnerships, ensuring client satisfaction through effective communication and coordination across teams, overseeing account activities, and optimizing client outcomes.