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Top Healthtech Customer Success Jobs in Boston, MA
Healthtech • Information Technology • Security • Software • Cybersecurity
The Customer Onboarding Specialist engages customers to enhance their use of Imprivata solutions, focusing on Customer Privileged Access Management and ensuring satisfaction through support and education.
Top Skills:
Active DirectoryData AnalyticsNexusOffice365SalesforceSQLWindows Server
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Manage a high volume of SaaS accounts, leveraging customer success tools to drive engagement, retention, and satisfaction through data-driven strategies and automated workflows.
Top Skills:
GongPlanhatSalesforceZendesk
Big Data • Healthtech • Software
The Customer Program Manager oversees ChurnZero platform management, driving optimization, user adoption, and supporting strategic initiatives related to customer success.
Top Skills:
ChurnzeroCustomer Success PlatformProject Management Tools
Featured Jobs
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Senior Advisor of Member Services builds strong relationships with members, offers strategic guidance, analyzes data insights, and drives member success in utilizing healthcare solutions effectively.
Top Skills:
AtlassianMS OfficeSalesforceSnowflake
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Director, Enterprise Partnerships oversees complex client partnerships, driving customer satisfaction and platform adoption while ensuring alignment with strategic goals.
Top Skills:
AnalyticsData IntegrationData PlatformsHealthcare Technology
Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Design and develop blended learning content for Customer Service training at Chewy. Collaborate with SMEs, manage projects, and mentor junior team members.
Top Skills:
AdaptAdobe After EffectsAdobe AnimateAdobe IllustratorAdobe PhotoshopAdobe PremiereArticulate RiseArticulate StorylineAsanaCamtasiaCSSElucidatEvolveHTMLJavaScriptJIRALearning Management SystemsMS OfficeSmartsheetVyondXapi
Cloud • Healthtech • Information Technology • Productivity • Software
Responsible for guiding medical device companies in using Greenlight Guru eQMS for compliance, ensuring customer success and satisfaction.
Top Skills:
GainsightSalesforce
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Design and deliver TrakCare training courses for Clinical and Patient Administration Systems. Evaluate training effectiveness and maintain high-quality materials.
Top Skills:
Trakcare
Healthtech • Software
Lead the Customer Success Managers team focused on enterprise accounts, driving retention and expansion while ensuring customer satisfaction through proactive engagement and strategic initiatives.
Top Skills:
CRMHubspot
Artificial Intelligence • Cloud • Healthtech • Software
The Associate, Client Engagement supports client relationships through ticket resolution, user training, project management, and event coordination, aiming to enhance user engagement with the Laudio platform.
Top Skills:
CanvaConfluenceExcelFreshdeskHubspotIntercomJIRASlackWrikeZendesk
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