Top Healthtech Customer Success Jobs in Boston, MA

The Strategic Customer Success Manager drives customer engagement and satisfaction while managing account strategies, renewals, and expansion through collaboration and problem-solving.

Manage customer account administration, lead implementation of AI-driven projects, and coordinate cross-functional initiatives to enhance support services.

Lead client interactions in Medical Affairs, managing projects, coaching team members, maintaining client relationships, and providing thought leadership.

The Product Support Leader will manage customer support operations, build and scale a regional support team, and ensure high-quality service and communication with customers. They will address customer escalations, monitor support metrics, and collaborate with internal teams to improve support processes and customer satisfaction.

The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.

The Customer Success Manager will lead the adoption of drug discount solutions, ensuring satisfaction and retention among covered entities and stakeholders.

The Customer Support Associate will assist health insurance agents and clients, provide initial support, categorize requests, document interactions, and collaborate with internal teams to resolve issues, ensuring a smooth customer experience.

The Customer Support Associate at Spark Advisors will assist health insurance agents and clients by providing initial support, addressing basic issues, escalating complex cases, and collaborating with internal teams to ensure a seamless customer experience. The role involves effectively triaging requests and documenting interactions.